This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary
Overview This Upgrade Your Excel Skills course will unlock your full potential and will show you how to excel in a career in Upgrade Your Excel Skills. So upskill now and reach your full potential. Everything you need to get started in Upgrade Your Excel Skills is available in this course. Learning and progressing are the hallmarks of personal development. This Upgrade Your Excel Skills will quickly teach you the must-have skills needed to start in the relevant industry. In This Upgrade Your Excel Skills Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Upgrade Your Excel Skills to help you advance your career. Acquire a comprehensive understanding of various Upgrade Your Excel Skills topics and tips from industry experts. Learn in-demand Upgrade Your Excel Skills that are in high demand among UK employers, which will help you to kickstart your career. This Upgrade Your Excel Skills course covers everything you must know to stand against the tough competition in the Upgrade Your Excel Skills field. The future is truly yours to seize with this Upgrade Your Excel Skills. Enrol today and complete the course to achieve a Upgrade Your Excel Skills certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Upgrade Your Excel Skills course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Upgrade Your Excel Skills course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Upgrade Your Excel Skills course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Upgrade Your Excel Skills is suitable for anyone aspiring to start a career in Upgrade Your Excel Skills; even if you are new to this and have no prior knowledge on Upgrade Your Excel Skills, this course is going to be very easy for you to understand. And if you are already working in the Upgrade Your Excel Skills field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Upgrade Your Excel Skills course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Upgrade Your Excel Skills course has no prerequisite. You don't need any educational qualification or experience to enrol in the Upgrade Your Excel Skills course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Upgrade Your Excel Skills course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Unit 01: Introduction Welcome 00:02:00 Unit 02: Excel Productivity Tips -Part 1 Camera Tool 00:05:00 Add Line Break in Formula Bar 00:03:00 Advanced Copy-Paste using Office Clipboard 00:03:00 Navigation between Worksheets using Shortcut Keys 00:01:00 Flash Fill 00:02:00 Add Multiple Rows and Columns Quickly 00:02:00 Delete Blank Rows 00:03:00 Multi Level Row and Column Sorting 00:04:00 Add Sparklines 00:03:00 Paste Special - Transpose 00:03:00 Unit 03: Excel Productivity Tips - Part 2 Snap to Grid 00:03:00 Create Custom Auto fill List 00:06:00 Absolute Cell Reference 00:03:00 Import Data from Web page 00:04:00 Move Cell Direction 00:03:00 Delete Data using Mouse 00:02:00 Status Bar Quick Calculations 00:03:00 Link Text Boxes to Cell 00:04:00 Phone Number and ZIP Code Format 00:04:00 Speaking Cell 00:05:00 Unit 04: Excel Productivity Tips - Part 3 Invisible Text 00:03:00 Worksheet Grouping 00:04:00 Advanced Transpose 00:04:00 XLStart Folder 00:03:00 Use Slicers 00:05:00 Convert Text to Numbers 00:03:00 Hiding Workbook Elements 00:02:00 Useful Shortcut Keys 00:03:00 Sort data from Left to Right 00:03:00 Advanced Filter (Complex) 00:11:00 Unit 05: Excel Productivity Tips - Part 4 Email as PDF 00:02:00 Synchronous Scrolling 00:03:00 Quick Analysis of data within Excel 00:02:00 Fill blank cells with Value 00:03:00 Hidden Chart Source Data 00:03:00 Two more Shortcuts 00:03:00 Add Blank Rows 00:03:00 Custom views in Excel 00:06:00 EMBED Feature 00:04:00 Adding Country code in Mobile Numbers 00:04:00 Unit 05: Excel Productivity Tips - Part 5 Plot an Average Line to a Chart 00:04:00 3D Referencing 00:04:00 Extract Unique Values 00:03:00 Excel Array Formula 00:04:00 Forecast Sheet 00:04:00 Add Spin Controls in Excel 00:05:00 Move Data using Mouse 00:01:00 Add new entry in Auto Correct to use across Office Applications 00:05:00 Find Differences between Two Lists 00:02:00 Find formulas Quickly 00:02:00 Unit: 06 Wrap Up Thank You 00:01:00
Learning Objectives Introduction , Customizing Excel , Analyzing Data with Logical Functions , Working with Lookup Functions , Using Text Functions , Working with Date and Time Functions , Formula Auditing , What-If Analysis , Worksheet and Workbook Protection , Automating with Macros , Working with Form Controls , Ensuring Data Integrity , Collaborating in Excel , Importing and Exporting Data to a Text File , Conclusion Pre-Requisites Excel 365 Introduction and Intermediate courses or equivalent experience. Description This course will teach students advanced concepts and formulas in Microsoft Excel 365. Students will learn functions such as SUMIF, AVERAGEIF, and COUNTIF, advanced lookup functions, and complex logical and text functions. Additionally, students will experiment with auditing formulas and error checking, use the What-If Analysis tools, learn the options for worksheet and workbook protection, review advanced use of PivotTables and PowerPivot add-in, work with Macros, use form controls, and ensure data integrity in their worksheets and workbooks. Students will also learn about Excel's many collaboration features and import and export data to and from their workbooks. Course Introduction Introduction 00:01:00 Section 01 Lesson 01-Customizing the Ribbon 00:09:00 Lesson 02-Customizing the Quick Access Toolbar 00:06:00 Lesson 03-Customizing the General and Formula Options 00:04:00 Lesson 04-Customizing the AutoCorrect Options 00:03:00 Lesson 05-Customizing the Save Defaults 00:04:00 Lesson 06-Customizing Advanced Excel Options 00:03:00 Section 02 Lesson 01-Working with the Most Common Logical Functions 00:03:00 Lesson 02-Understanding IF Functions 00:06:00 Lesson 03-Evaluating Data with the AND Function 00:05:00 Lesson 04-Evaluating Data with the OR Function 00:03:00 Lesson 05-Creating a Nested IF Function 00:05:00 Lesson 06-Using the IFS Function 00:03:00 Lesson 07-Summarizing Data with SUMIF 00:03:00 Lesson 08-Summarizing Data with AVERAGEIF 00:02:00 Lesson 09-Summarizing Data with COUNTIF 00:02:00 Lesson 10-Summarizing Data with MAXIFS and MINIFS 00:03:00 Lesson 11-Using the IFERROR Function 00:03:00 Section 03 Lesson 01-What are Lookup Functions 00:03:00 Lesson 02-Using VLOOKUP 00:08:00 Lesson 03-Using HLOOKUP 00:03:00 Lesson 04-Using VLOOKUP with TRUE 00:04:00 Lesson 05-Using HLOOKUP with TRUE 00:02:00 Lesson 06-Using the Index Function 00:03:00 Lesson 07-Using the MATCH Function 00:03:00 Lesson 08-Combining INDEX and MATCH 00:04:00 Lesson 09-Comparing Two Lists with VLOOKUP 00:02:00 Lesson 10-Comparing Two Lists with VLOOKUP and ISNA 00:04:00 Lesson 11-Using the New XLookup Function-v2 00:07:00 Lesson 12-Using Dynamic Array functions-v2 00:06:00 Lesson 13-Other New Functions-v2 00:04:00 Section 04 Lesson 01-What are Text Functions 00:01:00 Lesson 02-Using CONCAT, CONCATENATE, AND TEXTJOIN 00:04:00 Lesson 03-Using Text to Columns 00:02:00 Lesson 04-Using LEFT, RIGHT, and MID Functions 00:03:00 Lesson 05-Using UPPER, LOWER, and PROPER Functions 00:02:00 Lesson 06-Using the Len Function 00:03:00 Lesson 07-Using the Trim Function 00:01:00 Lesson 08-Using the SUBSTITUTE Function 00:02:00 Section 05 Lesson 01-What are Date and Time Functions 00:02:00 Lesson 02-Using TODAY, NOW, and DAY Functions 00:03:00 Lesson 03-Using NETWORKDAYS and YEARFRAC Functions 00:03:00 Section 06 Lesson 01-Showing Formulas 00:03:00 Lesson 02-Tracing Precedents and Dependents 00:04:00 Lesson 03-Adding a Watch Window 00:04:00 Lesson 04-Error Checking 00:04:00 Section 07 Lesson 01-Using the Scenario Manager 00:07:00 Lesson 02-Using Goal Seek 00:03:00 Lesson 03-Analyzing with Data Tables 00:04:00 Section 08 Lesson 01-Understanding Protection 00:02:00 Lesson 02-Encrypting Files with Passwords 00:05:00 Lesson 03-Allowing Specific Worksheet Changes 00:02:00 Lesson 04-Adding Protection to Selected Cells 00:03:00 Lesson 05-Additional Protection Features 00:03:00 Section 09 Lesson 01-What are Macros 00:03:00 Lesson 02-Displaying the Developer Tab 00:03:00 Lesson 03-Creating a Basic Formatting Macro 00:05:00 Lesson 04-Assigning a Macro to a Button 00:03:00 Lesson 05-Creating Complex Macros 00:04:00 Lesson 06-Viewing and Editing the VBA Code 00:04:00 Lesson 07-Adding a Macro to the Quick Access Toolbar 00:03:00 Section 10 Lesson 01-What are Form Controls 00:02:00 Lesson 02-Adding a Spin Button and Check Boxes 00:04:00 Lesson 03-Adding a Combo Box 00:07:00 Section 11 Lesson 01-What is Data Validation 00:02:00 Lesson 02-Restricting Data Entry to the Whole Numbers 00:02:00 Lesson 03-Restricting Data Entry to a List 00:04:00 Lesson 04-Restricting Data Entry to a Date 00:02:00 Lesson 05-Restricting Data Entry to Specific Text Lengths 00:01:00 Lesson 06-Composing Input Messages 00:02:00 Lesson 07-Composing Error Alerts 00:03:00 Lesson 08-Finding Invalid Data 00:02:00 Lesson 09-Editing and Deleting Validation Rules 00:01:00 Section 12 Lesson 01-Working with Comments-v2 00:03:00 Lesson 02-Printing Comments and Errors 00:02:00 Lesson 03-Sharing a Workbook 00:04:00 Lesson 04-Co-Authoring in Excel 00:02:00 Lesson 05-Tracking Changes in a Workbook 00:03:00 Lesson 06-Working with Versions 00:03:00 Lesson 07-Sharing files Via Email-v2 00:03:00 Section 13 Lesson 01-Importing a Text File 00:04:00 Lesson 02-Exporting Data to a Text File 00:01:00 Course Recap Recap 00:02:00 Additional Materials Resource - Excel 365 Advanced 00:00:00 Final Exam Final Exam - Excel 365 Advanced 00:20:00
Spinal and Peripheral Manipulation Grade 5 Mobilisation Course Covering junctional areas and upper and lower extremities. Osteopathy Physiotherapy Chiropractic
Elasticsearch and Elastic Stack are important tools for managing massive data. You need to know the problems it solves and how it works to design the best systems and be the most valuable engineer you can be. Explore Elasticsearch 8 and learn to manage operations on your Elastic Stack with this comprehensive course. This course covers it all, from installation to operations.
The qualification is aimed at learners already working or preparing to work in industry that is identified within the company's risk assessment of First Aid. The qualification has a recommended course duration of 3 days; however the course duration may be increased to meet additional learning needs if required but not reduced.
The qualification is aimed at learners already working or preparing to work in industry that is identified within the company's risk assessment of First Aid. The qualification has a recommended course duration of 2 days; however the course duration may be increased to meet additional learning needs if required but not reduced.
First Response Emergency Care FREC 3 FREC 4 FPOS SIA Close Protection First Aid Advanced First Aid Pre Hospital Care PHEC FREC Course FREC 3 Course FREC 4 Course Gateshead Newcastle Sunderland North East