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Creative Writing Training Online Do you want to start a profession in creative writing or expand your knowledge in this Creative Writing field? You have arrived at the perfect place if you want to learn more about Creative Writing. The Creative Writing Course will help to develop into an expert in the area. You will learn how to use efficient Writing and Communication during this creative writing course. This Creative Writing includes how to write sales content as well as the selling process.This creative writing course will also teach you the methods and tips you need for quick and effective Commercials, marketing and mailing. Your practical knowledge and skills will enable you to prepare for perfect web writing once you have completed this creative writing course. This creative writing course will increase your expertise on Writing Commercials and Multimedia Presentations. Take the next step toward achieving your personal and professional objectives by enrolling in the creative writing course today. Learning Outcome With the help of this essential creative writing training, you can: You will know about Copywriting and Writing for the Web creative writing will allow you to make an effective Communication, sells content, mailing and Multimedia Presentations You are knowledgeable about how to do Print Advertisements, Writing Brochures, Catalogues, and Other Sales Materials with our creative writing training. Main Course: Creative Writing Special Offers of this Creative Writing Course This Creative Writing Course includes a FREE PDF Certificate. Lifetime access to this Creative Writing Course Instant access to this Creative Writing Course Get FREE Tutor Support to this Creative Writing Course Creative Writing Training Online You will learn how to use efficient editing tools, such as proofreading text for spelling, punctuation, and grammatical errors as well as basic formatting, through this Creative Writing: Creative Writing Course. You will also learn time-saving and effective proofreading techniques in this Creative Writing: Creative Writing Course, which will guarantee that no mistakes are missed. You will graduate from this Creative Writing: Creative Writing Course with the necessary knowledge and abilities to pursue a variety of employment options in the proofreading industry. Who is this course for? Creative Writing Training Online A wide range of individuals who want to improve their knowledge and abilities in creative writing can benefit from the Creative writing Course. Requirements Creative Writing Training Online To enrol in this Creative Writing Course, students must fulfil the following requirements. To join in our Creative Writing Course, you must have a strong command of the English language. To successfully complete our Creative Writing: Creative Writing Course, you must be vivacious and self driven. To complete our Creative Writing: Creative Writing Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Creative Writing: Creative Writing Course. Career path Creative Writing Training Online Taking a creative writing: Creative Writing course can lead to fascinating job prospects in a variety of creative writing-related industries.
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Equip yourself to better support SEN students with our British Sign Language (BSL) course. Gain essential skills to enhance communication and inclusivity.
Overview of Touch Typing Training Learn to type twice as quickly! You can increase your typing efficiency and productivity using the Touch Typing techniques this course covers. With this step-by-step Touch Typing course, you can master touch typing and shorthand while developing advanced office administration skills. The course aims to teach you to touch typing in twelve simple modules. Each session advances through letters, words, sentences, capital letters/upper case, and ultimately, numerals to enhance your typing ability as we go. Touch typing also develops muscle memory, useful when learning letter patterns and spelling. Your typing improves by practising from the Touch Typing Training course notes provided after each lesson. By the end of the touch typing course, you should be able to type letters automatically while staring at the screen. This will be most helpful when writing reports, emails, books, letters, etc., as you can edit as you go. This Touch Typing Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Touch Typing Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Touch Typing Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Touch Typing Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Touch Typing Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Touch Typing Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Touch Typing Module 01: Getting Started 00:05:00 Module 02: DRILL 1 the home keys 00:05:00 Module 03: DRILL 2 e and i, g and h 00:05:00 Module 04: DRILL 3 o and n, shift keys and t 00:05:00 Module 05: DRILL 4 extra practice . and y 00:05:00 Module 06: DRILL 5 , and w 00:05:00 Module 07: DRILL 6 m and u 00:05:00 Module 08: DRILL 7 v and x 00:05:00 Module 09: DRILL 8 sentence drills 00:05:00 Module 10: DRILL 9 figures 00:05:00 Module 11: DRILL 10 alphabetical paragraphs 00:05:00 Module 12: Recap 00:05:00
Sharpen Your Virtual Management Skills, Enhance Your Productivity and Collaborate Effectively to Drive Results.
If you're interested in learning practical legal skills, considering a change of careers or hoping to gain a greater understanding of a wide array of financial instruments, then this fantastic Legal Advisor Training Course is all you need. Learn how to support deals, assist in product development and scrutinise the bank's risk management and compliance with confidence. By enrolling on this Legal Advisor Training course, you will be able to develop your knowledge of basic legal principles and their application to the formulation and resolution of legal problems. Having an inquiring, logical and critical approach to legal analysis is covered in much length too. On top of these modules, you will also learn to identify, find and use a range of sources of legal information to assist in legal research and analyse legal information and apply it to the solution of problems. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Have all the knowledge and tools to identify the barriers to children and young people's literacy development and the most practical approaches to help them with an abundance of ready-to-use resources at your fingertips. The Literacy: A Path For All course is here to support every child. Designed for Educational Psychologists by Educational Psychologists.
Our twice-weekly sessions help take the stress away from Kent Test (11+) preparation. With each group led by a dedicated, fully-qualified primary school teacher, you can be safe in the knowledge that your child is receiving expert tuition as well as relevant test-style questioning. Our bespoke curriculum is designed to cover English, maths and reasoning, guaranteeing complete coverage that gives your child all the familiarisation they need before test day.
Description: Writing is the primary mean of communication for most of the individuals, but many people face issues with it. The most important method of communication for people who are related to business fields is through messages. Most of the messages that are transferred are related to a kind of action that must be taken, or some important business decisions must be made. Nowadays, business uses different methods of communication like emails, memos, video conferences, letters, etc. In this course, you will learn about the different way of business writing as you will be focused on the spellings, grammar and punctuations. You will likewise learn about the standard business documents such as proposals, reports and business agendas. You will also learn about the different words that you will work with as well as business-related terms, how to construct sentences as constructing sentences plays the main role in any writing, the format and the basic structure for writing agendas. The most critical writing of a business is report writing as it helps the supervisors to identify the organisations quality of work. In this lessons, you will learn how to write a report accurately and also cover different types of writing. You will also learn about the common writing error that the writers make and how can you correct them. Lastly, many other topics will be covered in details related to business writing in this course. Who is the course for? Individuals who need help in writing emails, making presentations, and putting their thoughts into words. Individuals who have jobs where writing is important. Marketing professionals. Entrepreneurs. Sales professional. People who are working in HR department. Individuals who are new to the business world or have many years of business experience at any level and would like to enhance their business writing skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Business Writing is a useful qualification to possess, and would be beneficial for the following professionals: Economist writers. Economist journalist. E-book writers. Business writing specialist. Freelancer corporate business writer. Data analyst. Marketing communication specialist. Business content writer. Business plan writers. Business consultant. Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Business Writing 00:20:00 Final Exam Final Exam- Diploma in Business Writing 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00