477 Spelling courses delivered Online

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Office Excel 2016 for Beginners Course Overview Are you looking to begin your Microsoft Office Excel career or want to develop more advanced skills in Microsoft Office Excel? Then this Microsoft Office Excel 2016 for beginners online course will set you up with a solid foundation to become a confident office admin and help you to develop your expertise in Microsoft Office Excel. This Microsoft Office Excel 2016 for beginners online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Microsoft Office Excel 2016 for beginners online course will set you up with a solid foundation to become a confident office admin and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as an office admin. The Microsoft Office Excel 2016 for beginners online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as an office admin. This comprehensive Microsoft Office Excel 2016 for beginners online course is the perfect way to kickstart your career in the field of Microsoft Office Excel. This Microsoft Office Excel 2016 for beginners online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as an office admin or want to learn more skills on Microsoft Office Excel but unsure of where to start, then this Microsoft Office Excel 2016 for beginners online course will set you up with a solid foundation to become a confident office admin and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This Microsoft Office Excel 2016 for beginners online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive Microsoft Office Excel 2016 for beginners online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Microsoft Office Excel. Entry Requirement There are no academic entry requirements for this Microsoft Office Excel 2016 for beginners online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This Microsoft Office Excel 2016 for beginners online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Getting Started With Excel 2016 Navigate the Excel User Interface - Introduction Navigate the Excel User Interface Use Excel Commands - Introduction Use Excel Commands Create and Save a Basic Workbook - Introduction Create and Save a Basic Workbook Enter Cell Data - Introduction Enter Cell Data Flash Fill and Auto Fill Use Excel Help - Introduction Use Excel Help Performing Calculations Create Worksheet Formulas - Introduction Create Worksheet Formulas Insert Functions - Introduction Insert Functions Reuse Formulas and Functions - Introduction Reuse Formulas and Functions Modifying a Worksheet Insert, Delete and Adjust Cells, Columns and Rows Search for and Replace Data Insert, Delete and Adjust Cells, Columns and Rows - Introduction Use Proofing and Research Tools Check the Spelling in a Worksheet Search for and Replace Data - Introduction Insights Task Pane Formatting a Worksheet Apply Text Formats - Introduction Apply Text Formats Apply Number Formats - Introduction Apply Number Formats Align Cell Contents - Introduction Align Cell Contents Apply Cell Styles and Themes Apply Cell Styles and Themes - Introduction Create and Use Templates - Introduction Apply Basic Conditional Formatting - Introduction Apply Basic Conditional Formatting Create and Use Templates Printing Workbooks Preview and Print a Workbook Configure and Preview a Print Job Set Up the Page Layout - Introduction Set Up the Page Layout Configure Headers and Footers - Introduction Configure Headers and Footers Managing Workbooks Manage Worksheets - Introduction Manage Worksheets Manage Workbook and Worksheet Views - Introduction Manage Workbook and Worksheet Views Manage Workbook Properties - Introduction Manage Workbook Properties Bonus Lecture Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Microsoft Office 2016 Essentials is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Microsoft Office 2016 Essentials and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 17 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Excel 2016 Getting Started With Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Word 2016 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:05:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Workbooks - Microsoft Word 2016 (Beginner) Workbooks - Microsoft Word 2019 00:00:00 PowerPoint 2016 PowerPoint Interface Navigate the PowerPoint Environment 00:28:00 View and Navigate a Presentation 00:15:00 Create and Save a PowerPoint Presentation 00:13:00 Use PowerPoint Help 00:10:00 Presentation Basics Select a Presentation Type 00:08:00 Edit Text 00:13:00 Build a Presentation 00:27:00 Formatting Format Characters 00:11:00 Format Paragraphs 00:16:00 Format Text Boxes 00:09:00 Inserting Options Insert Images 00:10:00 Insert Shapes 00:15:00 Working with Objects Edit Objects 00:16:00 Format Objects 00:06:00 Group Objects 00:04:00 Arrange Objects 00:07:00 Animate Objects 00:07:00 Table Create a Table 00:09:00 Format a Table 00:03:00 Insert a Table from Other Microsoft Office Applications 00:06:00 Charts Create a Chart 00:10:00 Format a Chart 00:10:00 Insert a Chart from Microsoft Excel 00:05:00 Review and Presentatin Review Your Presentation 00:11:00 Apply Transitions 00:05:00 Print Your Presentation 00:05:00 Deliver Your Presentation 00:08:00 Access 2016 Introduction to Access Orientation to Microsoft Access 00:39:00 Create a Simple Access Database 00:10:00 Get Help and Configure Options in Microsoft Access 00:06:00 Modify Data Modify Table Data 00:17:00 Sort and Filter Records 00:05:00 Working with Queries Create Basic Queries 00:15:00 Sort and Filter Data in a Query 00:14:00 Perform Calculations in a Query 00:08:00 Access Forms Create Basic Access Forms 00:07:00 Work with Data on Access Forms 00:23:00 Working with Reports Create a Report 00:23:00 Add Controls to a Report 00:12:00 Enhance the Appearance of a Report 00:05:00 Prepare a Report for Print 00:03:00 Organize Report Information 00:15:00 Format Reports 00:12:00

Microsoft Office word is a word processor that allows you to type, format and design your written document. The Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced covers a complete step-by-step guide for becoming a prolific user of the application. The course is sectioned into three parts - beginner, intermediate and advanced. The course contents are graded according to the level of complexity. The course starts with the basic concepts of the program by introducing the system of opening a word file or saving a file. As the course develops, you will learn the advanced features so that you may not face difficulty while learning. The course covers everything you need to know about the program. You will learn paragraph formatting, managing lists, creating tables, Thesaurus, spell check, comments, margins, printing. In the intermediate section, you will know how to use the editing tools, placing and sizing images, wrapping text around images, and using borders and effects, etc. Finally, you will master the advanced features of Microsoft Word such as using footnotes and endnotes, inserting bibliographies and indexes, using comments, etc. In short, the Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced course will prepare you to use the program efficiently. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Office 2016 Word - Beginner Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Workbooks - Microsoft Office 2016 Word (Beginner) Workbooks - Microsoft Office 2016 Word Beginners 00:00:00 Microsoft Office 2016 Word - Intermediate Organizing Content Using Tables and Charts Sort Table Data FREE 00:07:00 Control Cell Layout 00:08:00 Perform Calculations in a Table 00:10:00 Create a Chart 00:11:00 Add an Excel Table to a Word Document 00:05:00 Customizing Formats Using Styles and Themes Create and Modify Text Styles 00:17:00 Create Custom List or Table Styles 00:07:00 Apply Document Themes 00:09:00 Inserting Content Using Quick Parts Insert Building Blocks 00:10:00 Create and Modify Building Blocks 00:07:00 Insert Fields Using Quick Parts 00:10:00 Using Templates to Automate Document Formatting Create a Document Using a Template 00:09:00 Create a Template 00:10:00 Manage Templates with the Template Organizer 00:05:00 Controlling the Flow of a Document Control Paragraph Flow 00:07:00 Insert Section Breaks 00:04:00 Insert Columns 00:05:00 Link Text Boxes to Control Text Flow 00:09:00 Simplifying and Managing Long Documents Insert Blank and Cover Pages 00:05:00 Insert an Index 00:09:00 Insert a Table of Contents 00:06:00 Insert an Ancillary Table 00:10:00 Manage Outlines 00:06:00 Create a Master Document 00:09:00 Using Mail Merge to Create Letters, Envelopes, and Labels The Mail Merge Feature 00:23:00 Merge Envelopes and Labels 00:08:00 Workbooks - Microsoft Office 2016 Word (Intermediate) Workbooks - Microsoft Office 2016 Word Intermediate 00:00:00 Microsoft Office 2016 Word - Advanced Manipulating Images Integrate Pictures and Text FREE 00:15:00 Adjust Image Appearance 00:09:00 Insert Other Media Elements 00:02:00 Using Custom Graphic Elements Create Text Boxes and Pull Quotes 00:06:00 Add WordArt and Other Text Effects 00:05:00 Draw Shapes 00:07:00 Create Complex Illustrations with SmartArt 00:08:00 Collaborating on Documents Prepare a Document for Collaboration 00:09:00 Mark Up a Document 00:06:00 Review Markups 00:04:00 Merge Changes from Other Documents 00:06:00 Adding Document References and Links Add Captions 00:06:00 Add Cross References 00:08:00 Add Bookmarks 00:05:00 Add Hyperlinks 00:06:00 Insert Footnotes and Endnotes 00:05:00 Add Citations and a Bibliography 00:11:00 Securing a Document Suppress Information 00:07:00 Set Formatting and Editing Restrictions 00:06:00 Restrict Document Access 00:02:00 Add a Digital Signature to a Document 00:04:00 Using Forms to Manage Content Create Forms 00:09:00 Modify Forms 00:03:00 Automating Repetitive Tasks with Macros Automate Tasks by Using Macros 00:10:00 Create a Macro 00:19:00 Workbooks - Microsoft Office 2016 Word (Advanced) Workbooks - Microsoft Office 2016 Word Advanced 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 2 Microsoft Office Essentials

Highlights of the Course Course Type: Self-Paced Online Learning Total Qualification Time (TQT): 66 hours Guided Learning Hours (GLH): 55 hours Accreditation:  Pearson Edexcel and NCFE Qualification: Nationally Recognised Ofqual Regulated Qualification Study Materials: High-Quality E-Learning Study Materials Free Mock Test: Get Free Mock Test with Profesional Feedback Access: 1 Year Access Certificate: Certificate upon completion (hard copy) Tutor Support- Get unlimited tutor support via Zoom and Email Customer Support: 24/7 live chat available Why Should You Take Functional Skill Courses of Study Plex? Our courses are an excellent solution for anyone looking for a flexible option. You'll get to learn from industry experts and gain valuable insights and practical knowledge of the course from them. You will be introduced to a comprehensive yet easy to learn course curriculum. You will earn the Functional Skills Qualification that is recognised by employers and educational institutions. The online Functional Skills courses of Study Plex are very affordable. Key Features of Functional Skills English Level 2 Online Course Unlimited tutor support, Comprehensive curriculum, High-quality course material Pre-assessment Equivalent to a GCSE level 4 or grade C Online and Paper based Exam Pearson Edexcel and NCFE Affordable course - Payment plans available Improves pass rate Exam Whenever and Wherever You Want! NCFE - Exam Options- Paper Based and Online Exam Registration- Within 7 Day Exam Result - Within 7 Days Pearson Edexcel - Exam Options- Paper Based and Online Exam Registration- Within 9 Day Exam Result - Within 15 Days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. Progression Opportunities in this Level 2 English Qualification Upon successfully attaining the Pearson Edexcel qualification in this level 2 English course with official exam, you can access the following career path that leads you to: Advanced vocational study Progress to BTEC Level 2 or 3 qualifications Enrollment into your desired university. A wide range of job and apprenticeship opportunities Functional Skills Level 2 English Qualification Purpose & Outcomes  The Pearson Functional Skills English and NCFE Functional Skills Qualification in English at Level 2 is for learners to develop understanding and skills in English. The qualifications give learners the opportunity to: Gain a qualification for work, study and life Demonstrate the ability at an appropriate level to read, write, speak, listen and communicate in English Apply these skills effectively to a range of purposes in the workplace and other real-life situations Free Mock Test You will get access to the free mock test facility to have a better idea of the types of questions that will appear on the real exam. Our mock test includes instant professional feedback which will allow you to identify your lackings and work on them. This will prepare you to surpass the final Functional Skills English Level 2 online exam successfully. Guaranteed Pass As long as you follow our recommended guidelines, and take complete advantage of our engaging lectures, high-quality e-learning study materials and extensive tutor support, we guarantee that you will pass the exam. How This Course will work for you? Initial Assessment: Determines from Pre-entry to Level 2 Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Develop underpinning knowledge and fill skill gaps identified Progress Check: Assesses progress at the end of the module Exam Practice: Apply to underpin knowledge to prepare for exams You will get useful resources that are designed to improve your essential skills, knowledge and understanding of English required to sit your functional skills exams. The Pearson Edexcel and NCFE Functional Skills in English at Level 2 are based on Department for Education (DfE) approved subject content, Nationally Recognised Qualifications and are regulated by Ofqual. Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere. Who is this Functional Skills Level 2 English Course With Online Exam For?  This comprehensive level 2 English course with an official exam is appropriate for: People of all ages (there is no age limit). Anyone willing to enhance their skills in English Anyone with an average score in GCSE Anyone looking to meet the entry requirement of your desired university Anyone looking to secure an apprenticeship Anyone looking to improve their job outlook Beginners or aspiring individuals in the field of functional English looking to uplift their credentials in functional English can take this course to enhance their job prospects or fit into the requirements prescribed by any university that you desire to enrol into. Entry Requirement This Functional Skills English Level 2 course with an official exam is suitable for students of all academic backgrounds and no experience or previous qualifications are required. However, you will require a laptop/desktop computer and a good internet connection. Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere. Assessment Structure The Pearson Edexcel and NCFE Functional Skills Qualification in English at Level 2 consist of 3 exams, these are Reading, Writing and Speaking, Listening and Communicating. Speaking, listening and communicating: Speaking, listening and communicating are assessed through one 5-minute presentation and linked question and answer session in groups of three to four and one 15-minute formal discussions together in groups of three to five learners. This exam will be conducted via Zoom. Duration = Up to 25 minutes Number of marks = Pass/Fail Reading: Reading is assessed through a test consisting of multiple-choice, short open-response and medium open-response questions. Duration = 75 minutes Number of marks = 35 Pass Mark: Learners are required to achieve an overall 65% mark to pass the English reading exam. Writing: Writing is assessed through a test comprising two tasks. (42% of marks assess spelling, punctuation and grammar). Duration = 60 minutes Number of marks = 36 Pass Mark: Learners are required to achieve an overall 63% mark to pass the English writing exam. This Functional Skills English Level 2 is accredited by Pearson Edexcel and NCFE, and regulated by Ofqual. What are Pearson Edexcel Functional Skills? The academic and general qualification Pearson Edexcel is created to advance and improve learners' skills while advancing knowledge. With the aid of Edexcel certifications, students can advance either into a higher education programme or right into the workforce. They are based on the excellence and traditions of the British educational system and have been made current and simple for both UK and international students to access. They are appropriate for students of all ages, a recognised component of all Apprentice standards and frameworks, and a replacement for GCSE in the UK. Functional Skills certifications offer verifiable proof of a learner's accomplishments across challenging material that is applicable to the workplace. The qualifications test students' fundamental knowledge of the subject matter and their capacity to apply it in various situations. In addition to laying the groundwork for future technical education and employment, they support learners in acquiring life skills. Functional Skills certifications may also be used in some instances in conjunction with government accountability frameworks. Benefits of Pearson Edexcel Functional Skills They lead the way in digital teaching, learning and assessments This qualification is recognised in the UK and across the world It is valued by employers all over the world Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market What is NCFE? The National Council for Educational Awarding (NCFE) is a national educational awarding body that develops, publishes, and accredits a variety of widely recognised credentials and honours, including those for online courses. For students who wish to acquire practical, transferrable ICT skills that will allow them to function freely, confidently, and effectively in the real world, the NCFE Functional Skills certificate is the best choice. Benefits of NCFE Provides a wealth of resources to assist in delivering our Functional Skills certifications. Increase your chances of gaining employment Improves job satisfaction Stimulates professional development Creates an advantage in the job market and improves your CV Within six working days, the assessment papers are graded, and the results are released What is Ofqual? Qualifications, exams, and assessments are governed in England by Ofqual (The Office of Qualifications and Examinations Regulation). They are in charge of identifying the knowledge, skills, and understanding that students have displayed, and also ensure that all the assessments and exams reveal what a student has accomplished. Benefits of Ofqual Regulation This regulation is valued internationally Created in accordance with specific national standards Designed in collaboration with industry to guarantee their suitability. Accurately reflect the knowledge, abilities, and understanding that the learners have shown. Candidates who have obtained a qualification that is governed by Ofqual are seen with greater confidence by employers. Course Curriculum Initial Assessment-Functional Skills English Level 2 Initial Assessment-Functional Skills English Level 2 Module 01 Module 02 Module 03 Module 04 Module 05 Final Assessment Final Assessment Important Exam Information Important Exam Information – Functional Skills English Level 2 Course  

Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing Do you want to learn more about Level 5 Proofreading & Copy Editing or do you want to start working in this industry? The most crucial topics are covered in Level 5 Proofreading & Copy Editing, so that you may put your newfound knowledge to use. An overview of proofreading is provided in this Level 5 Proofreading & Copy Editing course. The Level 5 Proofreading & Copy Editing course will provide you a great opportunity to improve your spelling and grammar. Also, you will learn many proofreading techniques from this Level 5 Proofreading & Copy Editing. As a result, you will also be familiar with copy editing and its various aspects, including accuracy, language, and legality. The Level 5 Proofreading & Copy Editing Course will most notably aid in your professional development. You will be well-prepared for success in your Proofreading & Copy Editing career after completing this Level 5 Proofreading & Copy Editing course. So, enrol as soon as possible in this Level 5 Proofreading & Copy Editing. Learning outcome of Level 5 Proofreading & Copy Editing Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing give you a brief Overview of Proofreading By using Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing, you will learn how to verify your grammar and spelling. Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing will make you prepare for different Proofreading types. Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing will teach you about many sorts of copy editing. Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing will help you for Career Development. Main Course: Level 5 Proofreading & Copy Editing Free Courses are including with this Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing Course Along with The Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course, We Offer a free Creative Writing Course Along with The Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course, We Offer a free Admin, secretarial & PA Training Along with The Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course, We Offer a free Report Writing Course Special Offers of this Proofreading, Copy Editing: Level 5 Proofreading & Copy Editing Course This Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course includes a FREE PDF Certificate. Lifetime access to this Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course Instant access to this Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course Get FREE Tutor Support to this Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course Level 5 Proofreading & Copy Editing You will become an expert at identifying issues by learning how to scan printed and digital texts on a range of subjects in Level 5 Proofreading & Copy Editing. You will learn how to apply effective editing tools in Level 5 Proofreading & Copy Editing, such as checking content for grammatical, punctuation, and spelling mistakes. Basic formatting is also briefly discussed in Level 5 Proofreading & Copy Editing. Who is this course for? Level 5 Proofreading & Copy Editing Anyone who wants to enhance their knowledge and skills can enrol in this Level 5 Proofreading & Copy Editing course, including students, recent graduates, and job seekers. Requirements Level 5 Proofreading & Copy Editing To enrol in this Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Course, students must fulfil: To join in our Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Training Course, you must have a strong command of the English language. To successfully complete our Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Training Course, you must be vivacious and self driven. To complete our Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing Training Course, you must have a basic understanding of computers. Career path Level 5 Proofreading & Copy Editing You can utilise our Proofreading & Copy Editing: Level 5 Proofreading & Copy Editing course to help you land the position in the job you desire.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Highlights of the Course Course Type: Online Learning Duration: 3 Hours 42 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Chinese pronunciation Understand the core competencies and principles of Chinese pronunciation Explore the various areas of Chinese pronunciation Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert Chinese language speaker Chinese Speaking and Pronunciation Course Master the skills you need to propel your career forward in Chinese pronunciation. This course will equip you with the essential knowledge and skillset that will make you a confident Chinese language speaker and take your career to the next level. This comprehensive Chinese speaking and pronunciation course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this Chinese speaking and pronunciation course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This Chinese speaking and pronunciation course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This comprehensive course will teach you the theory of effective Chinese pronunciation practice and equip you with the essential skills, confidence and competence to assist you in the Chinese pronunciation industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Chinese pronunciation. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for Chinese language speaker or for people who are aspiring to specialise in Chinese pronunciation. This Chinese speaking and pronunciation coursehas been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Enrol in this Chinese speaking and pronunciation course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive Chinese speaking and pronunciation course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Chinese pronunciation can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Chinese speaking and pronunciation course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Chinese speaking and pronunciation course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Chinese speaking and pronunciation course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Chinese five tones What's Pinyin 00:02:00 Chinese Tones-1 00:01:00 Chinese four Tones-2 00:06:00 Chinese Neutral tone 00:02:00 Pinyin Finals Learn about pinyin finals 00:01:00 Pinyin simple finals-a,o,e 00:05:00 Pinyin simple finals-a,o,e 00:05:00 Pinyin simple finals-i,u,v 00:06:00 Practice the Simple Finals in the four tones 00:01:00 Pinyin compound finals - ai,ao,ei 00:04:00 Pinyin compound finals -ou, ie, iu 00:04:00 Pinyin compound finals -uui,üe,er 00:04:00 What are Pinyin nasal finals 00:02:00 Pinyin nasal finals - an,en,in 00:04:00 Pinyin nasal finals - ang eng ing ong 00:05:00 Pinyin nasal finals-un ün 00:03:00 Pinyin initials Pinyin initials - b,p,m,f 00:04:00 Practice “b” with some finals in each of the four tones 00:05:00 Practice “p” with some finals in each of the four tones 00:04:00 Practice “m” with some finals in each of the four tones 00:04:00 Practice “f” with some finals in each of the four tones 00:04:00 Pinyin initials - b,p,m,f 00:04:00 Practice “d” with some finals in each of the four tones 00:03:00 Practice “t” with some finals in each of the four tones 00:03:00 Practice “n” with some finals in each of the four tones 00:03:00 Practice “l” with some finals in each of the four tones 00:03:00 Pinyin initials - g k h 00:03:00 Pinyin initials - j,q,x 00:06:00 Practice j,q,x with some finals in each of the four tones 00:02:00 Pinyin initials - z,c,s 00:04:00 Practice z,c,s with some finals in each of the four tones 00:02:00 Pinyin initials - zh,ch,sh,r 00:04:00 Practice zh,ch,sh,r with some finals in each of the four tones 00:03:00 Pinyin initials - y,w 00:01:00 Chinese Pronunciation(Pinyin) Whole Syllables Whole Spell Syllables Introduction 00:02:00 Pinyin whole syllables - zhi chi shi ri 00:02:00 Pinyin whole syllables - zi ci si 00:02:00 Pinyin whole syllables - yi wu yu 00:01:00 Pinyin whole syllables - ye yue yuan 00:01:00 Pinyin whole syllables - yin yun ying 00:01:00 Pinyin Rules and Spelling Practice Pinyin rule No.1 00:02:00 Pinyin rule No.2 00:01:00 Read some basic Chinese words through Pinyin(1) 00:02:00 Read some basic Chinese words through Pinyin(2) 00:02:00 Read some basic Chinese words through Pinyin(4) 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Feedback Feedback 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00