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1652 Speaking courses

Hotel Management & Administrative Skills

4.7(26)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.

Hotel Management & Administrative Skills
Delivered Online On Demand7 hours
£12

Core Stability

4.7(160)

By Janets

Register on the Core Stability today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Core Stability is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Core Stability Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Core Stability, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Course Speaking Introduction 00:02:00 Core Stability 00:04:00 Core Training For Good Posture 00:06:00 Injury Prevention 00:07:00 Basic Core Anatomy 00:07:00 Extension and Anti-Rotation 00:05:00 Scapula and Hips 00:04:00 Getting Started 00:04:00 Module 02: Anti-Extension Easy Bear Crawl Position 00:01:00 Elbow Plank 00:01:00 Mountain Climber 00:01:00 Plank and Hip Abduction 00:01:00 Plank and Hip Extension 00:01:00 Straight Arm Plank 00:01:00 Module 03: Anti-Extension Hard Double Unstable Hip Abduct and Extension 00:01:00 Elbow Unstable Upper and Lower 00:01:00 Single Leg Knee Tuck Unstable Lower 00:01:00 Straight Arm Plank Walk Out Unstable Lower 00:01:00 Straight Arm Unstable Upper Lower 00:01:00 Unstable Lower Elbow Walk 00:01:00 Module 04: Anti-Extension Medium Bear Crawl Fire Hydrant 00:01:00 Double Knee Tuck Unstable lower 00:01:00 Double Leg Pike Unstable Lower 00:01:00 Elbow and Unstable Upper 00:01:00 Elbow Plank Elevated Lower 00:01:00 Elbow Plank Walk 00:01:00 Elevated Surface and Unstable upper 00:01:00 Plank and Hip Abduction Unstable 00:01:00 Straight Arm and Unstable Upper 00:01:00 Straight Arm Plank Feet Elevated 00:01:00 Straight Arm Walk Out 00:01:00 Straight Arm, Unstable Upper, Elevated Low 00:01:00 Unstable Mountain Climber 00:01:00 Unstable Plank With Hip Extension 00:01:00 Module 05: Anti-Rotation Easy Side Plank 00:01:00 Straight Arm Side Plank 00:01:00 Module 06: Anti-Rotation Hard Opposite Hand Opposite Foot Plank 00:01:00 Side Plank Unstable Upper 00:01:00 Module 07: Anti-Rotation Medium Lateral Walks Straight Arm and Bear Crawl 00:01:00 Side Plank Hip Abduction 00:01:00 Side Plank Flexion 00:01:00 Side Arm Plank Shoulder Flexion 00:01:00 Module 08: Bear Crawl Exercises Bear Crawl Kick Backs 00:01:00 Bear Crawl Shoulder Taps 00:01:00 Should Flexion Bear Crawl 00:01:00 Module 09: Hip Easy Banded Glute Bridge 00:01:00 Bridge with Ball In Between Knee 00:01:00 Glute Bridge 00:01:00 Prisoner Squat 00:01:00 Single leg Balance and Reach 00:01:00 Module 10: Hip Hard Knee Drive Unstable Upper 00:01:00 Single Leg Bridge Unstable Upper 00:01:00 Single Leg Bridge Stability Ball 00:01:00 Module 11: Hip Medium Glute Bridge on Stability Ball 00:01:00 Knee Drive Switch 00:01:00 Overhead Squat 00:01:00 RDL Complex 00:01:00 Single Leg Bridge 00:01:00 Single Leg RDL 00:01:00 Module 12: Scapula Easy Shoulder-Scapula 'A' 00:01:00 Band Pull Apart 00:01:00 Banded Upper Rows 00:01:00 Shoulder-Scapula 'T ' 00:01:00 Shoulder-Scapula 'Y' 00:01:00 Module 13: Scapula Medium Unstable YTA 00:01:00 Weighted TYA 00:01:00 Weighted YTA and Cuffs on Unstable 00:01:00 Module 14: Testing Anti-Rotation Testing 00:01:00 Hip Testing 00:01:00 Scapula Testing 00:01:00 Testing Anti-Extension 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Core Stability
Delivered Online On Demand1 hour 42 minutes
£25

Core Stability

4.5(3)

By Studyhub UK

Discover Your Core Strength: Unleashing the Power of Core Stability Welcome to the transformative journey of 'Core Stability,' a course designed to sculpt not just your abs but a robust foundation for your overall well-being. Dive into a unique blend of modules that seamlessly fuse fitness and functionality. Picture this course as your personal guide, unveiling the secrets of anti-extension, anti-rotation, and bear crawl exercises that will leave you feeling strong and invincible. This isn't just about building a six-pack; it's about cultivating a resilient core that supports your every move. With modules ranging from the easy to the hard, you'll gradually evolve into a powerhouse of stability. Engage in hip-focused exercises that redefine your strength, and master scapula techniques for a posture that exudes confidence. The course isn't just a workout routine; it's a transformative experience that empowers you to take charge of your physical well-being. Learning Outcomes Master anti-extension, anti-rotation, and bear crawl exercises. Develop a strong and stable core for enhanced overall fitness. Improve hip strength through targeted exercises. Enhance scapula function for better posture and upper body strength. Acquire the skills to test and measure your core stability progress. Why choose this Core Stability course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Core Stability course for? Fitness enthusiasts seeking a holistic approach to core strength. Individuals aiming to improve posture and prevent back pain. Athletes looking to enhance performance through core stability. Beginners wanting an accessible yet effective core workout program. Health-conscious individuals desiring a well-rounded fitness routine. Career path Personal Trainer specializing in Core Stability: £20,000 - £40,000 Fitness Instructor with Core Strength Expertise: £18,000 - £35,000 Rehabilitation Specialist: £25,000 - £45,000 Wellness Coach: £22,000 - £38,000 Physical Therapy Assistant: £21,000 - £40,000 Functional Fitness Program Developer: £28,000 - £50,000 Prerequisites This Core Stability does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Core Stability was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Course Speaking Introduction 00:02:00 Core Stability 00:04:00 Core Training For Good Posture 00:06:00 Injury Prevention 00:07:00 Basic Core Anatomy 00:07:00 Extension and Anti-Rotation 00:05:00 Scapula and Hips 00:04:00 Getting Started 00:04:00 Module 02: Anti-Extension Easy Bear Crawl Position 00:01:00 Elbow Plank 00:01:00 Mountain Climbers 00:01:00 Plank and Hip Abduction 00:01:00 Plank and Hip Extension 00:01:00 Straight Arm Plank 00:01:00 Module 03: Anti-Extension Hard Double Unstable Hip Abduct and Extension 00:01:00 Elbow Unstable Upper and Lower 00:01:00 Single Leg Knee Tuck Unstable Lower 00:01:00 Straight Arm Plank Walk Out Unstable Lower 00:01:00 Straight Arm Unstable Upper Lower 00:01:00 Unstable Lower Elbow Walk 00:01:00 Module 04: Anti-Extension Medium Bear Crawl Fire Hydrant 00:01:00 Double Knee Tuck Unstable lower 00:01:00 Double Leg Pike Unstable Lower 00:01:00 Elbow and Unstable Upper 00:01:00 Elbow Plank Elevated Lower 00:01:00 Elbow Plank Walk 00:01:00 Elevated Surface and Unstable upper 00:01:00 Plank and Hip Abduction Unstable 00:01:00 Straight Arm and Unstable Upper 00:01:00 Straight Arm Plank Feet Elevated 00:01:00 Straight Arm Walk Out 00:01:00 Straight Arm, Unstable Upper, Elevated Low 00:01:00 Unstable Mountain Climber 00:01:00 Unstable Plank With Hip Extension 00:01:00 Module 05: Anti-Rotation Easy Side Planks 00:01:00 Straight Arm Side Plank 00:01:00 Module 06: Anti-Rotation Hard Opposite Hand Opposite Foot Plank 00:01:00 Side Plank Unstable Upper 00:01:00 Module 07: Anti-Rotation Medium Lateral Walks Straight Arm and Bear Crawl 00:01:00 Side Plank Hip Abduction 00:01:00 Side Plank Flexion 00:01:00 Side Arm Plank Shoulder Flexion 00:01:00 Module 08: Bear Crawl Exercises Bear Crawl Kick Backs 00:01:00 Bear Crawl Shoulder Taps 00:01:00 Should Flexion Bear Crawl 00:01:00 Module 09: Hip Easy Banded Glute Bridge 00:01:00 Bridge with Ball In Between Knee 00:01:00 Glute Bridge3 00:02:00 Prisoner Squat 00:01:00 Single leg Balance and Reach 00:01:00 Module 10: Hip Hard Knee Drive Unstable Upper 00:01:00 Single Leg Bridge Unstable Upper 00:01:00 Single Leg Bridge Stability Ball 00:01:00 Module 11: Hip Medium Glute Bridge on Stability Ball 00:01:00 Knee Drive Switch 00:01:00 Overhead Squat 00:01:00 RDL Complex 00:01:00 Single Leg Bridge 00:01:00 Single Leg RDL 00:01:00 Module 12: Scapula Easy Shoulder-Scapula 'A' 00:01:00 Band Pull Apart 00:01:00 Banded Upper Rows 00:01:00 Shoulder-Scapula 'T ' 00:01:00 Shoulder-Scapula 'Y' 00:01:00 Module 13: Scapula Medium Unstable YTA 00:01:00 Weighted TYA 00:01:00 Weighted YTA and Cuffs on Unstable 00:01:00 Module 14: Testing Anti-Rotation Testing 00:01:00 Hip Testing 00:01:00 Scapula Testing 00:01:00 Testing Anti-Extension 00:01:00

Core Stability
Delivered Online On Demand1 hour 43 minutes
£10.99

The Agile Speaker with Maryanne Johnston

By Maryanne Johnston Ltd

Our digital course, The Agile Speaker, is a comprehensive and complete communication and presentation programme delivered by renowned communication expert Maryanne Johnston, packed with invaluable teachings, resources and templates.

The Agile Speaker with Maryanne Johnston
Delivered Online On Demand
£300

Receptionist Skills Diploma

4.3(43)

By John Academy

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Receptionist Skills Diploma
Delivered Online On Demand3 days
£25

Food Safety In Catering Course

By Study Plex

Highlights of the Food Safety In Catering Course Course Type: Self-paced online course Duration: 1 Hour 19 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand the importance of maintaining food safety in catering Understand what it takes to ensure food safety in catering environments Know how to prevent cross-contamination and bacterial growth Learn how to implement effective hygiene procedures and practices Discover methods to control buffet temperatures and allergens Master the techniques to improve cleaning and disinfection methods Explore the strategies to ensure food safety on the premises Know how to apply these skills in a real-life context Food Safety In Catering Course This course will equip you with the relevant skills and credentials to maintain food safety and hygiene across catering sectors, thus providing you with an edge in terms of securing a job. You will receive instruction from expert instructors with practical expertise who impart the most current knowledge and best practices. Adhere to the food safety legislation Prevent the growth and speaking of bacteria Maintain personal hygiene Control cross-contamination and food poisoning Proper pest control and equipment maintenance Implement effective cleaning and disinfection methods Identify food poisoning symptoms This Food Safety in Catering course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This Food Safety in Catering course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this course for? Supervisors and managers who are in charge of planning, managing, or monitoring the health and safety processes in the catering food industry can take this course This course is also open to anyone who works in a catering environment where food is prepared, cooked, or handled Chefs, kitchen assistants, teachers, care workers, baristas or nursery staff can also take this course to enhance their skills and knowledge of food safety practices This course is also open to business owners in the catering food sector who are considering developing appropriate food safety plans in the workplace This course will also aid beginners who have little to no prior expertise in food safety to increase their chances of getting recruited. This course is open to also everyone, regardless of profession, who wants to learn everything there is to know about food safety in the catering sphere Entry Requirements This Award in Food Safety in Catering has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Level 3 Food Safety and Hygiene for Supervisors Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Level 2 Catering Courses Online will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Level 2 Food Safety - Manufacturing Training, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:04:00 Delivery: Area of Focus Contamination Contamination 00:04:00 Back Up Storage: Area of Focus Direct Cross Contamination Back up storage: area of focus sources direct cross contamination and fridges. 00:02:00 Back Up Storage: Area of Focus Requirements for Bacterial Growth Back up storage: Area of focus requirements for bacterial growth 00:04:00 A recap and tips for fridge safety 00:01:00 Back up storage tasks 00:01:00 Preparation: Area of Focus Indirect Cross Contamination An introduction to indirect cross contamination 00:01:00 Examples of indirect cross contamination 00:02:00 Cross contamination controls 00:02:00 Preparation: Area of Focus Personal Hygiene Personal Hygiene Exercise 00:01:00 Personal Hygiene standards and risks of poor hygiene 00:05:00 Hand washing task 00:01:00 Preparation: Area of Focus Food Poisoning Introduction to food poisoning 00:02:00 Food Poisoning symptoms exercise 00:03:00 Course recap 00:05:00 The Affect of Temperature on Bacteria The affect of temperature on bacteria 00:04:00 Focus on temperature 00:04:00 Introducing the temperature task 00:01:00 A reminder of the turkey 00:01:00 Service: Area of Focus Buffets and Allergens Buffet temperatures 00:03:00 Allergens 00:06:00 Allergens: an update in legislation 00:01:00 Allergen and buffet task 00:01:00 A Food Safety Audit: Area of Focus Pest Control Examples of pests 00:03:00 Reducing the risk of pests 00:01:00 Pest task 00:01:00 A Food Safety Audit: Area of Focus Structure Examining the structure 00:04:00 A structural task 00:01:00 A Food Safety Audit: Area of Focus Cleaning and Disinfection. Cleaning and disinfection definitions 00:02:00 Checking your standards 00:01:00 Cleaning task 00:01:00 Paper Work and Revision Due Diligence 00:02:00 Paper work and revision 00:01:00 A final goodbye. 00:01:00 Assessment Assessment - Food Safety In Catering 00:10:00 Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Food Safety In Catering Course
Delivered Online On Demand
£19

HR Management Essentials for Human Resources Manager

5.0(10)

By Apex Learning

Overview: Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive HR Management mega bundle. This 20 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the HR Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the HR Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This HR Management Bundle consists of the following premium courses: Course 01: HR Management Course 02: HR Virtual Interview Techniques Course 03: Managing Online Meetings Course 04: Decision Making in High Stress Course 05: Supporting a Grieving Employee Course 06: Working from Home Essentials Course 07: HR Crisis Communication Training Course 08: Employment Law for HR Course 09: Administrative Management Course 10: Managing Budgets Course 11: Business Analysis Course 12: Business Ethics for the Office Course 13: Diploma in Management Skills Course 14: Goal Setting & Accomplishment Course 15: Team Management Advanced Training Course 16: Talent Management Course 17: Ethical Leadership Principles Course 18: Risk Management: Risk Assessment & Analysis Course 19: Conflict Management and Crucial Communications Course 20: Customer Relationship Management Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes of this HR Training Bundle: This unique HR Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to HR Management to uplift your morale Key Features of the HR Management Course: FREE HR Management CPD-accredited certificate Get a free student ID card with HR Management training (£10 applicable for international delivery) Lifetime access to the HR Management course materials The HR Management program comes with 24/7 tutor support Get instant access to this HR Management course Learn HR Management training from anywhere in the world The HR Management training is affordable and simple to understand The HR Management training is entirely online Enrol in HR Management today and start your journey towards becoming successful! Description: The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificates: PDF Certificate: Free for all 20 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this course for? The HR Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This HR Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

HR Management Essentials for Human Resources Manager
Delivered Online On Demand4 days
£109

Train the Trainer

By Underscore Group

Elevate your skills in designing, delivering and evaluating engaging and interactive training that will leave a lasting impact on your team or organisation Course overview Duration: 2 days (13 hours) This Train the Trainer workshop will enable you to gain valuable insights and practice helping you to feel more comfortable and confident delivering training sessions. We will look at some training best practice tools and techniques to ensure you can deliver the learning outcomes required. The workshop covers the training cycle but focuses heavily on interactive and practical training techniques to bring learning to life for participants. There will be opportunities to practice delivery of real work-based training and receive feedback on delivery style. Objectives  By the end of the course you will be able to: Explain Kolb’s model of how adults learn Describe the 4 key learning styles and how to engage people with different learning styles Apply the training cycle to plan, design, deliver and evaluate your training Write SMART training objectives Use and select a variety of methods to make your training interactive, engaging and effective Describe ways to deal with difficult participants or situations that may arise Apply your training skills to deliver structured training sessions with more competence and confidence Content The Training Cycle Assessing needs Planning and preparing Implementing training Reviewing Assessing Assessing Needs Understanding the task Assessing the learner’s current ability Identifying the gap Planning and Preparing Having clear outcomes in mind What people learn: o Knowledge o Skill o Understanding How people learn: preferences and learning styles and methods suitable for each Planning a programme Planning a session – a systematic approach Assessing risk Writing and using SOPs in training Key Skills for Effective Training Explanation and Demonstration Questioning and Listening Observation and Feedback Facilitation and Debriefing skills Coaching Using questioning, listening and feedback to help learners solve problems and develop confidence Evaluation and Assessment How to measure reactions and participant satisfaction Use of tests and assessments to measure learning Organisational measures of learning transfer Leverage You will have the opportunity to deliver two training sessions on this programme and gain valuable feedback to support you in your ongoing training delivery. Participants are required to prepare a 15 minute training session. This can be something you have delivered before or something you’ve created for the course. Please prepare and include any visual aids you would usually use when speaking and bring them with you, f possible, please also bring your smart phone (with camera, and memory capacity for a short video clip to be added), and headphones.

Train the Trainer
Delivered in Horsham or OnlineFlexible Dates
Price on Enquiry

Mastering Listening Skills

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Mastering Listening Skills course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Mastering Listening Skills course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Mastering Listening Skills and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Mastering Listening Skills course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Mastering Listening Skills course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Mastering Listening Skills will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: What are Good Listening Skills? Introduction 00:06:00 Module 02: Difference between Active and Passive Listening What are Good Listening Skills? 00:04:00 Pay Attention 00:03:00 Show That You're Listening 00:04:00 Provide Feedback 00:04:00 Defer Judgment 00:04:00 Respond Appropriately 00:04:00 Introduction to Mastering Listening Skills Difference Between Active and Passive Listening 00:04:00 What is Active Listening 00:04:00 What is Passive Listening? 00:04:00 How Non-verbal Cues Are a Part of Listening 00:04:00 Verbal Ques for Active Listening 00:04:00 How to Really Listen to Someone 00:05:00 Module 03: Difference between Listening and Hearing Difference between Listening and hearing 00:04:00 Reasons We Hear What We Want To Hear 00:04:00 We Only Hear What We Want to Hear 00:05:00 Are You Really Listening, or Just Waiting to Talk? 00:05:00 How to Really Listen to Someone 00:05:00 Module 04: Ways to Improve Your Listening Skills Ways to Improve Your Listening Skills 00:04:00 Demonstrate Your Listening Skills By Paraphrasing 00:04:00 Make Consistent Eye Contact 00:04:00 Ask Open Ended Questions 00:04:00 Show You're A Good Listener By Nodding 00:03:00 Listen To Understand 00:04:00 Module 05: Types of Listening Types of Listening 00:03:00 Appreciative Listening 00:04:00 Empathic Listening 00:03:00 Comprehensive Listening 00:05:00 Discerning Listening 00:04:00 Evaluative Listening 00:04:00 Module 06: Benefits of Good Listening Skills Benefits of Good Listening Skills 00:04:00 You Become a Better Student 00:04:00 You Become a Better Friend 00:03:00 People Will Perceive You as Intelligent and Perceptive 00:03:00 Help Your Public Speaking 00:04:00 Benefits of Listening 00:04:00 Module 07: Conclusion Review 00:04:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Mastering Listening Skills
Delivered Online On Demand2 hours 29 minutes
£11.99

Media Training

5.0(1)

By Cocomms - Coherent Communications

In a world focused on digital media, 24-hour news channels and social channels, it’s really important to communicate with your audience – there are lots of opportunities to do this if you are interviewed by journalists. There’s the chance to deliver expert comments or take part in in-depth features or give a quote about your business or organisation. The media wants to stay relevant and engaged with its audience and you can play a part in that and talk to your audience. In our Broadcast Media Training Courses, we will teach you the best ways to share your story, how to answer those difficult questions and present yourself with confidence and style. This means you will capitalise on every opportunity. Our broadcast media and media interview training courses include: Exploiting the opportunity The world of digital media means there are lots of opportunities to appear online, on radio or on TV, as an expert or commentator and gain invaluable exposure for your business and organisation. You may meet journalists at industry events or be contacted for a comment on an issue. You may also need media training because you have to protect your business’ reputation by reacting proactively if you become involved in a news story. Media training will help you handle interviews with journalists, content creators and other media professionals. You need to communicate positively and effectively and make sure your message reaches the audience. It means speaking consistently, and with style and confidence. You’ll also need to know how to handle challenging questions and make sure you positively manage your reputation. Contemporary Media Training Our media training is interactive, engaging and importantly, carried out by experienced journalist trainers. Our team has worked at the highest levels of journalism and broadcasting and will give you an invaluable insight into how to maximise the opportunity of a media appearance. We will take you through the background of what journalists want and need, and give you a clear understanding of how to prepare and deliver your messages and ideas. We will then carry out a number of media style interviews which our technical team will record and playback so you can see and hear yourself. We will then support you with practical, inclusive and useful feedback for you to put into practice for the next interview. We provide copies of all your recordings and useful notes after the training. Locations that suit you We deliver training at our facilities in Birmingham or London or at your location, bringing our technical equipment and cameras with us. You can have a half day training session for up to 4 people or a full day training for a larger group. We also deliver training online for small groups which can be useful when teams are spread around the country. Expert Journalist Trainers We pride ourselves on two things at Coherent Comms – delivering contemporary media training and our supportive inclusive feedback. We know there are lots of media training companies out there but our clients tell us they work with us because we listen. We don’t tell you what training you need or hark back to the old days. We take on board your communication needs and deliver bespoke training. Our associates are working in digital communications, carrying out interviews for news online sites and our contacts are producing digital content for a 21st century audience. We’ll talk to you about TV and radio but we understand the wider media landscape and how to navigate it. And we’re really proud of our feedback – we want to take you from good to great and believe confidence building with tips and ideas that will work for you is the best way to develop your skills. We will help you design the course you want All our media training is bespoke and designed to exactly suit your needs. We have lots of ideas of how it might work but we want to hear from you and what you want! So get in touch with our friendly team by phone on 0754 533 4269 or fill in our contact form and we will get back to you. We’d love to hear how you hope to improve your media and communication skills.

Media Training
Delivered in Birmingham or UK Wide or OnlineFlexible Dates
Price on Enquiry