1469 Speaking courses in Cardiff delivered On Demand

120 hours TEFL / TESOL Certification Course Overview The demand for English is ever-growing, and so is the need for good English language instructors. This profession also allows you to meet people from different cultures and opens up opportunities to work around the world. So, if you wish to build a thriving career in this promising industry, start your training with our exclusive 120 hours TEFL / TESOL Certification Course. Through the easy-to-follow yet informative modules, you will develop the competence and confidence to provide quality English training. The course will educate you on different teaching methodologies. In addition, you will receive detailed lessons on how to teach productive and receptive skills - reading, writing, listening and speaking. Also, you will acquire the ability for efficient classroom management and materials development. The course will also teach you the strategies for using games and activities to teach English.  Enrol in 120 hours TEFL / TESOL Certification Course today! Course Preview Learning Outcomes Get an overall understanding of the English language teaching and learning process Familiarise yourself with language teaching methodologies Develop the ability to teach productive skills such as writing and reading Grasp the expertise for receptive skills like reading and listening Build the core skills required for classroom management and student motivation Why Take this Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos and materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Quickly access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Free Resource - Student ID Card: How to Get a Student ID Card in the UK? Who Should Take this Course? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. What Skills will You Learn from this Course? English Teaching Lesson Planning Material Development. Are There Any Entry Requirements? This 120 hours TEFL / TESOL Certification Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Assessment Method This course does not involve any assessment.  Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path with 120 hours TEFL / TESOL Certification Course This exclusive 120 hours TEFL / TESOL Certification Course will equip you with effective skills and abilities and help you explore career paths such as  English Instructor School Teacher Teaching Assistant 120 hours TEFL (TESOL) Module 01: Introduction to English Language Teaching & Learning Introduction to English Language Teaching & Learning 00:13:00 Module 02: Linguistics Linguistics 00:42:00 Module 03: English Pronunciation English Pronunciation 00:28:00 Module 04: Teaching Grammar and Vocabulary Teaching Grammar and Vocabulary 00:33:00 Module 05: Language Teaching Methodologies Language Teaching Methodologies 00:22:00 Module 06: Teaching Receptive Skills: Reading Teaching Receptive Skills: Reading 00:17:00 Module 07: Teaching Productive Skills: Writing Teaching Productive Skills: Writing 00:15:00 Module 08: Teaching Receptive Skills: Listening Teaching Receptive Skills: Listening 00:16:00 Module 09: Teaching Productive Skills: Speaking Teaching Productive Skills: Speaking 00:14:00 Module 10: Lesson Planning and Creating Materials Lesson Planning and Creating Materials 00:27:00 Module 11: Use of Games and Activities Use of Games and Activities 00:13:00 Module 12: Technology in Second Language Teaching & Learning Technology in Second Language Teaching & Learning 00:20:00 Module 13: Classroom Management and Student Motivation Classroom Management and Student Motivation 00:31:00 Module 14: Teaching English: Situational Approach Teaching English: Situational Approach 00:34:00 Module 15: Professional Development and Employment Professional Development and Employment 00:27:00 Assignment- 120 hours TEFL / TESOL Certification Course Assignment- 120 hours TEFL / TESOL Certification Course 7 days Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

This Masterclass is designed to teach you how to harness the technique of anchoring to achieve peak states, enhance performance, and improve overall well-being.

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Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Course Overview Discover how to use the 'Xhosa' language most naturally during medical procedures with this specialised course on IsiXhosa for the Nurse. Showing multilingualism in South Africa or any other region of the world shows a commitment to diversity and an acute understanding of a patient's needs. This training teaches you the exact terminology and pronunciation of IsiXhosa words for clinical use and natural communication.  Taking this advanced IsiXhosa tutorial will enable you to learn about the sounds and 'clicks' crucial for understanding and many other speaking considerations. Knowing how to colloquially describe medication, treatment and biology will be invaluable to those in clinical facilities. It provides a unique opportunity for student nurses to become comfortable with this language's flexibility and use it to communicate with all patients. This best selling IsiXhosa for the Nurse has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth IsiXhosa for the Nurse is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The IsiXhosa for the Nurse is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The IsiXhosa for the Nurse is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the IsiXhosa for the Nurse, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the IsiXhosa for the Nurse will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the IsiXhosa for the Nurse to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Learn modern standard Arabic in no time, with this Arabic Tayseer Level 04 course. In this course, you will gain a complete understanding of the structure of the Arabic language and how the Arabic language is used in everyday conversations. It will develop your speaking, reading, writing and listening skills, improve your basic grammar and teach your proper pronunciation.  This complete beginners course will also introduce you to some common Arabic expressions. You will learn how to introduce yourself and greet people, and discuss basic topics such as the weather. This course is ideal for those who already have a basic understanding of the Arabic alphabet. Study as a part-time or full-time learner and get qualified online. This best selling Arabic Tayseer Level 04 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Arabic Tayseer Level 04 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Arabic Tayseer Level 04 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Arabic Tayseer Level 04 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Arabic Tayseer Level 04, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Arabic Tayseer Level 04 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Arabic Tayseer Level 04 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview The Upgrade Your Daily Business English Conversation course is ideal for non-native English speakers who want to upgrade their professional English speaking skills.  Through this course, you will explore different aspects of communication in business, such as how to encourage someone, talk about price and make small talk about the weather. It will take you through the common everyday phrases and expressions used in airports and business settings, developing your pronunciation and active listening skills along the way. Our expert instructor will also teach you how to check if someone understands you, how to ask for clarification, and for help. In no time, you will be able to speak English with confidence in any business environment, and will have the necessary conversational skills to open doors to many career opportunities. This best selling Upgrade Your Daily Business English Conversation has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Upgrade Your Daily Business English Conversation is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Upgrade Your Daily Business English Conversation is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Upgrade Your Daily Business English Conversation is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Upgrade Your Daily Business English Conversation, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Upgrade Your Daily Business English Conversation will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Upgrade Your Daily Business English Conversation to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! There's an old saying: 'Advertising is what you pay for; publicity is what you pray for.' It's time for you to stop praying for publicity and learn the skills needed to build, maintain and manage the reputation of your clients using all forms of media and communication. This Advanced Diploma in Public Relation at QLS Level 7 course is Endorsed by The Quality Licence Scheme Accredited by CPDQS (with 200 CPD points) You will learn everything from the basics of working as a public relations officer to handling PR crises like a pro. Each lesson is structured, and the course is made in a way that answers all your Public Relation related questions. You will get everything you need all in one place. Learning Outcome of this PR : Public Relation course: Grasp the core concepts of public relations Learn about the PR techniques like storytelling, public speaking, body language etc Develop the skills to manage a culturally diverse team Build the expertise for crisis management and handling defamation issues Understand the techniques of perforation evaluation and performance reporting Start your learning journey with this Level 7 Diploma in PR: Public Relation course straight away and take a step forward in securing a better future! The course is entertaining and packed with step-by-step lessons on: Module 01: Introduction Provides an overview of public relations, its importance, and the role it plays in organizational success. Module 02: Concepts Explores fundamental PR concepts, including communication strategies and media relations. Module 03: Management and Organisation of Public Relations Covers the structure, management, and organization of PR departments and agencies. Module 04: Public Relations Tactics and Research Focuses on various PR tactics and the importance of research in developing effective strategies. Module 05: Major Fields of PR Practice Part I Introduces key areas of PR practice, such as media relations and corporate communications. Module 06: Major Fields of PR Practice Part II Continues exploring major PR fields, including crisis management and community relations. Module 07: Social Media and PR Examines the role of social media in PR and strategies for effective online engagement. Module 08: Public Speaking Teaches essential public speaking skills for delivering impactful and persuasive messages. Module 09: Power of Storytelling Explores the importance of storytelling in PR to create compelling and relatable narratives. Module 10: Becoming an Influencer Focuses on building personal influence and leveraging it for PR success. Module 11: Importance of Body Language Covers how body language can impact communication and perception in PR. Module 12: Implementing CSR Discusses the role of corporate social responsibility (CSR) in PR and its implementation. Module 13: Performance Evaluation and Performance Reporting Explains methods for evaluating PR performance and reporting results to stakeholders. Module 14: Introduction to Cross-Cultural Awareness Introduces the basics of cross-cultural awareness and its importance in global PR. Module 15: Cross-Cultural Communication Teaches effective communication strategies for engaging with diverse cultural groups. Module 16: Corporate Cross-Cultural Awareness Focuses on building cross-cultural awareness within corporate settings for better PR practices. Module 17: Cultural Values Explores different cultural values and how they influence communication and PR strategies. Module 18: Working with and Managing a Culturally Diverse Team Covers best practices for managing and collaborating with culturally diverse teams. Module 19: Defamation Explains the legal aspects of defamation and how to manage and prevent reputational damage. Module 20: Crisis Management Teaches strategies for managing PR crises and maintaining organizational reputation. Module 21: Media Regulatory Bodies Provides an overview of media regulatory bodies and their impact on PR practices. Module 22: Ethics & Professionalism in Public Relations Discusses ethical considerations and professional standards in the PR industry. Module 23: Decision-Making with Critical Thinking Enhances decision-making skills using critical thinking techniques for effective PR strategies. Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Advanced Diploma in Public Relation at QLS Level 7 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 200 CPD hours / points Accredited by CPD Quality Standards Module 01 - Introduction 12:45 1: Introduction to Public Relations Preview 12:45 Module 02 - Concepts 14:29 2: Concepts of Public Relations 14:29 Module 03- Management and Organisation of Public Relations 10:21 3: Management and Organisation of Public Relations 10:21 Module 04 - Public Relations Tactics and Research 16:35 4: Public Relations Tactics and Research 16:35 Module 05 - Major Fields of PR Practice Part I 14:09 5: Major Fields of Public Relations Practice Part I 14:09 Module 06 - Major Fields of PR Practice Part II 14:25 6: Major Fields of Public Relations Practice Part II 14:25 Module 07: Social Media and PR 13:22 7: Social Media and PR 13:22 Module 08: Public Speaking 12:35 8: Public Speaking 12:35 Module 09: Power of Storytelling 21:27 9: Power of Storytelling 21:27 Module 10: Becoming an Influencer 14:16 10: Becoming an Influencer 14:16 Module 11: Importance of Body Language 10:49 11: Importance of Body Language 10:49 Module 12: Implementing CSR 11:37 12: Implementing CSR 11:37 Module 13: Performance Evaluation and Performance Reporting 09:29 13: Performance Evaluation and Performance Reporting 09:29 Module 14: Introduction to Cross-Cultural Awareness 06:51 14: Introduction to Cross-Cultural Awareness 06:51 Module 15: Cross-Cultural Communication 07:24 15: Cross-Cultural Communication 07:24 Module 16: Corporate Cross-Cultural Awareness 07:09 16: Corporate Cross-Cultural Awareness 07:09 Module 17: Cultural Values 06:42 17: Cultural Values 06:42 Module 18: Working with and Managing a Culturally Diverse Team 06:59 18: Working with and Managing a Culturally Diverse Team 06:59 Module 19: Defamation 10:57 19: Defamation 10:57 Module 20: Crisis Management 19:14 20: Crisis Management 19:14 Module 21: Media Regulatory Bodies 19:12 21: Media Regulatory Bodies 19:12 Module 22: Ethics & Professionalism in Public Relations 09:02 22: Ethics & Professionalism in Public Relations 09:02 Module 23: Decision Making with Critical Thinking 14:28 23: Decision Making with Critical Thinking 14:28 Assessment 03:00 24: ASSIGNMENT ON - ADVANCED DIPLOMA IN PUBLIC RELATION AT QLS LEVEL 7 03:00 Order Your Certificate 02:00 25: Order Your CPD Certificate 01:00 26: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This PR : Public Relation course is designed for Anyone with an interest in public relations Individuals who wish to elevate their resume with a valuable skill set Job seekers aspiring to secure a career in the relevant industry Exciting professionals who wish to polish their PR skills Requirements You will not need any prior background or expertise to enrol in this course. Career path Content Creation. Media Relations. Social Media Community. Community Relations. Financial Communications. Spokesperson. Reputation Management. Crisis Management. The average salary for Public Relations jobs is £22,000 to £50,000 per year in the United Kingdom. Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate of completion Digital certificate - £10 Public RelationAdvanced Diploma in Public Relation at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After completing the Advanced Diploma in Public Relation at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Are you interested in learning Portuguese, or exhausted due to having too many options in online, and not sure which one to pick? Have a look at our highest selling Beginners Portuguese Course and explore the best online Portuguese language lessons. This course is designed to provide a wide variety of class, support and resources to boost your Portuguese skills in a very little time. You'll learn vocabulary along with grammar through very practical themes and learn how to form sentences with the help of phrase, and expressions. This course also provides you with an effective way to learn grammar, following with the grammatical rules. To sum up, this comprehensive course reveals the secret to being successful in learning the Portuguese language. What Will I Learn? Learn Portuguese in simple, bite sized chunks. Perfect for the complete beginner with no Portuguese knowledge. Be more than just an average tourist when travelling to Portuguese speaking countries. Speak from the very first lesson. Build your own sentences without memorisation. Complete lessons in 3 minute chunks - perfect for the busy learner. Learn words and phrases that you can use immediately. Requirements You don't need to know any Portuguese to succeed with 3 Minute Portuguese. Who is the target audience? You really want to learn to speak Portuguese in a very simple and very quick way. You are going to spend a holiday/vacation in Portugal or another Portuguese speaking country. You have failed to learn Portuguese in the past but really want to give it one more go. You have no experience with Portuguese but you would like to learn fast. You have always wanted to learn a new language but you are very busy and can never find the time. Lesson 1 Lesson 1a FREE 00:03:00 Lesson 1b 00:03:00 Lesson 1c 00:04:00 Lesson 2 Lesson 2a 00:04:00 Lesson 2b 00:03:00 Lesson 2c 00:05:00 Lesson 2d 00:05:00 Lesson 2e 00:01:00 Lesson 3 Lesson 3a 00:04:00 Lesson 3b 00:03:00 Lesson 3c 00:04:00 Lesson 3d 00:04:00 Lesson 3e 00:03:00 Lesson 3f 00:03:00 Lesson 4 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Course Certification