We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face. But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated! This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment. If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it? LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice. NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location. WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online. Suitability - Who should attend? Who Should Attend and Why? Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can attain Clean Communication? There’s your answer. Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story. Workshop Content Using the 'Moccasin Approach'® to clean our personal and organisational communication LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above? Accountability and Responsibility raises its head in Communication. It has to. Bias, unconscious bias and its impacts on our communication. The conundrum of communicating with others and their styles (The TRAP). How would my perfect Manager/Leader communicate with me? Nonverbal communication (body language), rapport, Clean Communication. Negative communication can go viral (Self-Fulfilling Prophecy). Reflections, findings and goals (individual and team). Meeting our workshop objectives by listing five areas for development. Workshop delivery and venue This workshop is usually one day in duration, and it focuses solely on how we communicate with each other. It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation. When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face. Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
Over six weekly sessions, you'll learn improv comedy via engaging activities, stories, short scenes and discussion. Discover the fun of letting go of perfectionism, creating spontaneously and playfully building confidence.
The PROUD Principle® 1 Day workshop. An innovative and powerful Customer Service model, providing customer service excellence.
Course Information Who should attend? This course is provided for people who work in the care sector and are required to have knowledge and understanding of Makaton which is a communication tool that has been used for many years to support people with learning / speech difficulties. It is made up of a combination of speech, signs, symbols, gesture and facial expressions. Over the last few years, it has become widely recognised and used within many different services to support communication. Although Makaton is extremely beneficial to support communication, it is also lots of fun to learn too! Children and adults who have difficulty understanding and speaking often become frustrated or withdrawn. By using Makaton, we are helping them to communicate with friend and staff members. For those who have experienced the frustration of being unable to communicate meaningfully or effectively, Makaton really can help. Makaton takes away that frustration and enables individuals to connect with other people and the world around them. This opens up all kinds of possibilities. Course delivery The one-day course will provide an insight into the background of Makaton and who it can benefit. Sessions include discussing commonly asked questions, hints and tips for effective signing and symbol use and how to start using Makaton in everyday situations at work. This course is delivered in 1 day of classroom training led by a professional instructor to cover the all course elements. Availability Private bookings available, contact us for more information Public course dates appear in our training calendar This is a CPD Accredited Course Pentagon Skills is a Skills for Care endorsed training provider
This English for Specific Purposes (ESP) tutoring course is designed to cater to the specific language needs of adult learners in their professional or academic fields. Participants will focus on developing their communication skills in English within their specific area of expertise. Through targeted lessons, practical exercises, and industry-specific materials, learners will enhance their ability to effectively communicate in English within their professional or academic contexts. Course Duration: 10 weeks (40 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English within their specific field. 2. Expand industry-specific vocabulary and terminology. 3. Develop listening skills to understand specialised language and accents. 4. Enhance reading comprehension skills for professional or academic texts. 5. Write accurately and coherently for specific purposes within their field. Course Outline: Week 1: Introduction and Needs Analysis - Introduction to course objectives, expectations, and ESP methodology - Conducting a needs analysis to identify participants' specific language requirements - Establishing individual learning goals and expectations within their field of expertise Week 2: Speaking Skills for Specific Purposes - Developing effective oral communication skills for professional or academic contexts - Practicing role-plays, presentations, and discussions within participants' fields - Enhancing fluency and confidence in expressing ideas and opinions Week 3: Listening Skills for Specific Purposes - Developing listening skills to understand specialised language, accents, and speech patterns - Authentic listening materials related to participants' field of expertise - Strategies for effective note-taking and comprehension of specialised content Week 4: Vocabulary Expansion within Participants' Field - Expanding industry-specific vocabulary and terminology - Exercises and activities to reinforce and practice specialized vocabulary - Incorporating technical terms and jargon into spoken and written communication Week 5: Reading Comprehension for Professional/Academic Texts - Developing reading skills for professional or academic texts within participants' fields - Strategies for skimming, scanning, and understanding complex texts - Identifying main ideas, supporting details, and summarizing key information Week 6: Writing Skills for Specific Purposes - Improving writing skills for specific purposes within participants' field - Practice exercises for writing reports, proposals, academic papers, etc. - Enhancing clarity, coherence, and professional tone in written communication Week 7: Presentation and Public Speaking Skills - Developing effective presentation skills within participants' field - Techniques for organizing content, engaging the audience, and delivering impactful presentations - Practice sessions with feedback and guidance Week 8: Negotiation and Business Communication Skills - Enhancing negotiation and business communication skills for professional contexts - Role-plays and practical exercises for effective communication in meetings, negotiations, etc. - Polishing language and strategies for successful business interactions Week 9: Cross-Cultural Communication - Understanding cultural nuances and adapting communication styles within participants' field - Developing intercultural communication skills for international professional contexts - Practicing effective communication in multicultural environments Week 10: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills within participants' field - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include guest speakers or industry-specific field trips to provide further immersion and practical application of language skills.
Please read the full description! Spanish Conversational Club. Club de conversación en ESPAÑOL How does it work? The Spanglish club is for all people wanting to improve their Spanish outside of a class room. Depending on numbers, there are going to be groups of max 6 people, the group will be Beginners (A2), Intermediate and Advance. Each group will have a Spanish native speaker who can help you with your Spanish :) We will first meet our table amig@s and socialise, then we will make a fun and interesting activity for you to have a better Spanish speaking experience. Please book only if you are 100% sure to attend as there will be other Spanglishers waiting for you. Where? Time? Royal Festival Hall, Riverside Bar (inside) Southbank Centre, Belvedere Rd, London SE1 8XX 19:30 to 21:00 Note: We will be at the second floor inside front of the Riverside Bar. Although, this might change depending on tables’ availability. Please look for Spanglish Flag/t-shirt or simply call us +447870776718, this is a public space, we don't have a private room. Why should I come? You should come if you want to be immersed in a Spanish conversation with native speakers for 90 mins and more! You should also come if you want to make new friends and learn about different cultures at the same time. Can we have a drink during the session? Of course, it is all about feeling comfortable and we all know that a drink help us with fluency, there is a coffee shop and a bar at the center. Can I suggest topics or just make an open suggestion? Of course, just bring your suggestions to the session or send us an email. Your event planner will ensure your suggestion has the right execution. We are here to help and provide you guys with the best environment possible for you to have fun and improve your Spanish speaking. Note: This event is not suggested for beginners A1 Zero Spanish learners. Please get in touch if you need some lessons. Suggestions or Qs Just drop me a WhatsApp, message or email. Our events are advertised on different platforms. For this event we expect around 12 people. Whatsapp, Calls or MSNs +447870776718 Instagram and Facebook as @spanglishlc We have more events and great teachers to enhance your learning, check all our events and teachers.
Proven to be effective and to improve the prospects of quiet, shy, self-conscious and introverted people. Would you love to Express Yourself and let the real you out? Want to play more in life – and have a whole lot more fun? Want to overcome your fear of performing in front of groups In this unique one-day self-confidence workshop you will be discovering the keys to an authentic confidence and how to exude the kind of magic and passion for life that enables you to look and feel good. The workshop provides a context to express yourself in a safe environment with other people who feel in the same boat as you, and are 100% committed in supporting you in making breakthroughs in the area of self-expression, confidence and overcoming your fears of performing/speaking in front of others. This helps to counteract the effects of having your confidence undermined in the past.
English Language courses at Bath Academy are suitable for every type of student. Join classes every Monday.
Develop the essential skills to begin your presentation journey. Course overview Duration: 1 day (6.5 hours) Overview When surveyed about their greatest fears, many people cite public speaking as their first. Also, in today’s business world staff and management are expected more and more to present to an audience of some kind. Whether it’s holding a staff meeting, speaking at a business event, training or simply motivating a team, this requires continued development of presentation knowledge and skills. This workshop offers participants the opportunity to develop the skills necessary to deliver confident, meaningful presentations that influence and inspire their audiences. Objectives By the end of the course you will be able to: Design, develop and deliver a confident presentation Control nerves during training sessions Make presentations memorable and relevant for an audience, therefore improving the opportunity for influence Deal with questions and minimise the impact of difficult situations Content Presenting with Power Why presenting with power is important How to present with power How to improve your public speaking Setting up for Successful Presentations Techniques that will help prepare effectively How to anticipate problems with presenting How to apply techniques to prepare for successful presentation Dealing with Nerves Effective preparation techniques to manage stress How performance anxiety affects you How to implement a plan to successfully deliver a presentation