35100 Spa courses

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Refresh and revitalise your sales teams with a bespoke sales training programme that’s designed to lift their skills and motivation. Our sales experts use learner-centred and coaching methodologies to provide top tips to make a difference to success rates and relationships straight away. Stripped-back sales skills with sensational results, a bespoke course may include: Applying the steps of any sales cycle to your market Communication and relationship building Qualifying and questioning skills Prospecting and pre-call planning Making a pitch Emotional intelligence in sales Objection handling Closing the deal

Support culture change by giving line managers the skills to look at practices within their areas, role model appropriately and address unacceptable behaviours. Our dynamic, assertive trainer for EDI has a very practical approach, with plenty of real-life examples to help participants view the subject from a new angle

Free Creative Writing workshop: Light: This workshop will touch on perspective. What happens when we warp characters' powers of observation? Or they see part of something but don’t appreciate the whole?

B.Ed graduates are eligible to pursue careers as teachers in primary, secondary, or higher education institutions, as well as other roles in educational administration and research

A free sampler for the Motorcycle Skills - Improve your Riding in Eight Weeks online e-course from Survival Skills Rider Training

Overcoming Overwhelm: A jam-packed 60 minute masterclass covering how to identify your energy leaks so you can create more success and impact in your career, without burnout.

No one ever said that being a parent was easy, but when on earth did being a parent get so blooming hard? From conflicting work and school/nursery schedules to the multitude of clubs, activities and socialising opportunities filling up your calendar. It's a lot. And that's before we talk about the basic stuff needed to run a household and get everyone where they need to be AND all the 'quality time' and emotional stuff that all your social media guru's keep reminding you about. If you collapse into bed exhausted every night, no wonder! If your 'stuff' is constantly at the back of the line, well, that's just how it is. Right?   And then there are the holidays. The annual headache that never seems to improve. The mental gymnastics and juggling involved should surely be an Olympic sport. But, here we are, and yet again, you've got too many weeks to cover and not enough annual leave to make it work. Simply making it through will be a triumph. When you do eventually get your time 'away' you'll be too drained to really enjoy it before it's back to the merry-go-round to start it all again. But stop. What if there was a way to create space in the chaos? To breathe through the strain and find ease? To change very little but get a HUGE return? If you are thinking 'yes' then this little workshop might be just what you need! We won't be telling you anything you don't already know, we won't be sharing schmaltzy fluff that sounds great but means nothing either. We'll be talking about practical down to earth stuff, in a down to earth and compassionate way. Even better? Our workshop is FREE at the moment so that we can make sure it's useful by getting your help AND we've included a pick and mix assortment of thought provoking exercises to help get you thinking. We hope that you find it all helpful

Session 8 A cheeky free extra. Editing, making revisions, getting feedback, reflecting on story and writing, setting goals and providing your own accountability, next steps.

Session 0: Intro A quick, free, intro to the course so you know what you’re getting into! Includes couple of writing exercises to get you going.