Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.
The Waxing and Hair Removal Mini Bundle is your express pass into the booming beauty sector. Built for immediate hireability, this bundle merges the most sought-after service skills—beauty, make up, skincare, self organisation, and stress management—into a high-impact training package that salon owners and beauty clients love. Demand for grooming specialists is surging. Don’t miss your spot in the beauty queue. Description In today’s fast-paced beauty industry, waxing and hair removal professionals are expected to bring more than technical know-how—they must show confidence in beauty principles, make up application, skincare awareness, and stress management, all while excelling in self organisation. This bundle signals to employers that you’re polished, professional, and prepared. Whether you're aiming for work in salons, freelance services, spas, or retail beauty counters, these five skills—beauty, make up, skincare, self organisation, and stress management—build a complete foundation. Clients expect consistency, hygiene, and calm energy, and employers need staff who understand the pressures of a busy beauty floor. Beauty is competitive, and waxing services are high in demand. Show that you’re more than competent—you’re confident, organised, and job-ready. FAQ Who is this bundle designed for? Aspiring waxing professionals, salon assistants, freelance beauticians, and grooming specialists. How do beauty, make up, and skincare fit into waxing? They enhance service quality and client trust—essential in beauty-based professions. Is self organisation really that important? Yes—it's crucial for managing appointments, cleanliness, and client satisfaction. What about stress management? It helps maintain a calm presence and improve client interaction—especially during busy hours. Can I work in retail or spa environments? Definitely—these skills are in demand across salons, spas, and beauty retail counters. Why enrol now? Clients won’t wait for the underqualified. Secure your knowledge in beauty, make up, skincare, self organisation, and stress management—before someone else takes the chair.
LOOKING FOR: YA/NA FANTASY, SFF, HORROR, ADULT FICTION John Baker (he/him) joined the Bell Lomax Moreton agency in 2019, cultivating a list shaped around his passion for science fiction, fantasy, and horror, though has lately also branched out into action/adventure fiction. John focuses on authors writing in the Adult, New Adult, and YA spaces. John leads the wider agency's film & TV desk, is the Secretary of the Association of Author’s Agents, and the co-chair of the AAA’s Bridge Committee. He also serves on the Kingston University MA Publishing Advisory Board. Under the umbrella of speculative fiction, John is looking for fantasy, science fiction, horror, romantasy, or literary speculative fiction. He has built a reputation as a champion of underrepresented voices and stories, be it from creators hailing from the global majority and their diasporas or neurodiverse authors, and naturally gravitates towards this kind of storytelling. In short, if he’s never read a story like yours before, he wants to see it. Adult fantasy: John loves beefy epic fantasy, especially non-Anglo Christian-inspired. Give him an immersive world, a fresh magical or mythic system, and an exciting cast of characters and he’ll be happy. He is a broad church in the genre so loves a political fantasy, swords and sorcery, courtly intrigue, monster hunting and dastardly villains. John is keen to find an urban fantasy that feels fresh and fun and he’s a sucker for a heroic quest narrative. He’s also very open to fantasy that isn’t easily categorised, but it is playing in that world. John is keenly hunting for more historical fantasy, especially inspired by modern history. He’s had fun with mythological retellings in the past, but as ever, let’s make sure it’s shining the spotlight on new stories. He would also love fantasy that centres on types of relationships less celebrated in fantasy, such as established and secure married couples, or siblings. NA/YA fantasy: In this genre, most importantly, John wants to have a good time, whether it’s swoon-worthy kisses in lush ball gowns, or gruesome gore and monsters, so send him pacy, plot-filled adventures. He’d love more books that teenage boys would love: Skullduggery Pleasant forever! Romantasy: The thriving new romantasy genre comes with its own set of challenges, so John wants to know what makes your romantasy different; what will set it out from the (very crowded!) market. Give it completely barmy stakes, cool and unique new settings, or a love story that will make your jaw drop. To be clear, he’s happily sorted for a human person meets a fae creature in the spooky woods. Also, cosmic romance is the genre of the future. Give him romantasy in space. Easy. Horror: John and horror are old friends. He loves horror inspired by myth and folklore, subversive weird horror that leaves your eyebrows in your hairline, historical horror that pulls from ghastly true stories, and anything that you’ll be reading with the light on. He also loves a gothic element and is particularly looking for horror with a strong romantic throughline, fun YA horror, and female & NB horror authors. Science fiction: SF is coming back! And John has been shouting about that. He loves to see an adventurous found-family romp through space or an epic, crunchy space opera. Speculative near-future is fun too, in the vein of Black Mirror’s more uplifting episodes, (e.g. San Junipero). He loves YA science fiction as well; the more creative the better. Literary: John is open to finding more rich magical realism or something character-led yet supernatural and would love a high-concept mystery, in the vein of Stuart Turton. He also loves spec fic that uses the speculative lightly as a way of confronting a deeper truth in society today. Weird stuff: John wants books that will blow people’s minds and defy categorisation. This is hard to describe, but think Gideon The Ninth, The Library At Mount Char, This Is How You Lose The Time War. John loves a pitch that leaves the editors baffled but intrigued. Action/Adventure, Historical Adventure, Espionage: John is branching out into non-speculative adventures, such as John Le Carré, Lee Child, Ian Flemming, and Mick Herron. More as his taste develops, but the hunt is on! Not looking for: military sci-fi or hard SF, or anything with biblical “character wakes up in purgatory/heaven/hell” narratives. The right comedic fantasy has yet to hit his inbox, but please don’t comp Douglas Adams or Sir Terry. John would like you to submit a covering letter, 1-2 page synopsis and the first two chapters of your manuscript in a single word document. (In addition to the paid sessions, John is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 16th September 2025
What past delegates said: "I started looking for a course in education and training when I was offered a chance to help deliver some health & safety training in my local area - I was incredibly lucky to have found Ottilia Pochat Training. Ottilia has a wealth of experience in teaching, and she managed to share those skills and techniques with us in a way that was both incredibly informative and fun! I can’t recommend Ottilia Pochat Training highly enough - why wouldn’t you want to learn how to teach from the best?" This course is fully tutor-led and teaches you how to become a good, quality trainer Virtual Classroom, this course is run over 8 weeks: 16 sessions of 2½ hour duration, from 10:00 -12:30 and 13:30 - 16:00 The virtually run course starting on Friday 7 July will be held over 8 consecutive Fridays Face to Face: Five-day course Run by a Dutch teacher who spent 4 years learning to teach and has international teaching experience in working with all age groups Course Contents Roles and responsibilities in education and training Ways to maintain a safe and supportive learning environment Relationships between teachers and other professionals Boundaries between the teaching role and other professionals Points of referral to meet the individual needs of learners Inclusive teaching, including:Ways to create an inclusive teaching and learning environmentCreating an inclusive teaching and learning planJustifying own selection of teaching and learning approaches, resources and assessment methods in relation to individual learner needsUsing teaching and learning approaches to meet learner needsEvaluating the delivery of inclusive teaching and learning including areas for improvementDelivering inclusive teaching and learning to meet individual needs Communicating with learners in a way that meets their needs Understanding assessment in education and training, including:Different methods of assessment and how they can be adapted to meet individual learner needsHow to involve learners and others in the assessment processThe role and use of constructive feedbackRecord keeping of assessments Benefits of this course: This Ofqual regulated course will allow you to work in adult education Or even, run online training sessions With this course, you'll also be able to run professional workshops Accredited, Ofqual regulated qualification Our QA Level 3 Award in Education and Training (RQF) Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can rest assured that your level 3 Award in Education and Training fulfils the legal requirements to kick-start your own career in Education and Training. The Ofqual Register number for this course is 603/2770/4
Food Safety, Education and Social Care Training Courses What You Need To Know About Food Allergies CPD Accredited, Interactive Short Course 2 hr session Do you serve food, or have people with known allergies in your school or on your team? In this webinar we will explain what food allergies are, and why it is vital for you to understand, for the health and safety, and indeed life, of the person involved Course Contents: What is a food allergy The 14 Allergens The Immune System Consequences of Food Allergies The importance of good food hygiene Benefits of this Short Course: More than 20% of the population in industrialized countries suffer from food intolerance or food allergy About two million people live with a diagnosed food allergy in the UK, and 32 million in the US 600,000 people in the UK have coeliac disease This course will teach you the importance of ensuring food is safe to eat for all, without causing significant pain or even death
LOOKING FOR: ADULT FICTION, NEW ADULT Rebeka Finch is a Junior Agent at the Darley Anderson Literary Agency. Alongside assisting Darley on his list of authors, Rebeka is building her own list of romance and romantasy authors, specifically for the BookTok hungry new adult/20+ markets. She is on the hunt for messy, cheesy, heartbreaking, relatable, characters and stories with romance at the very heart of the narrative. For those writing romantasy, Rebeka is looking for books that strike the perfect balance of romance, pace, action and world-building, with series potential. Importantly, she looks for strong, diverse, brave and relatable characters in these settings. People that feel like both a friend, a champion and an ally. Rebeka would like you to submit a covering letter, 1 -2 page synopsis and the first 5,000 words of your completed manuscript in a single word document. (In addition to the paid sessions, Rebeka is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 22nd September 2025
Deep Tissue Massage Therapy Course Overview: This Deep Tissue Massage Therapy course offers learners a comprehensive understanding of deep tissue massage techniques and their therapeutic benefits. Covering essential massage strokes, full-body sequences, and detailed methodologies, the course provides the skills necessary to perform effective treatments that address muscle tension and stress. Learners will develop a solid foundation in massage therapy, enabling them to apply their knowledge in real-world settings. Upon completion, participants will be equipped with the expertise to confidently practice deep tissue massage and potentially enhance their career prospects in the health and wellness sector. Course Description: In this course, learners will explore the key techniques of deep tissue massage, starting with an introduction to the basic principles of massage therapy. The course covers a range of massage strokes, including both correct and incorrect methods, ensuring participants understand the importance of precision in each movement. Learners will also delve into the structure of a full-body deep tissue massage, alongside an organised sequence that ensures effective results. The course is designed to enhance knowledge of therapeutic practices, helping learners to confidently carry out treatments that support relaxation and muscle recovery. By the end, participants will be able to perform a deep tissue massage sequence with confidence, improving both their skill set and therapeutic approach. Deep Tissue Massage Therapy Curriculum: Module 01: Introduction Module 02: The Massage Strokes – Correct and Incorrect Ways Module 03: Full Body Deep Tissue Massage Module 04: Full Massage Sequence (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of massage therapy. Professionals aiming to expand their skill set in the wellness industry. Beginners with an interest in developing massage therapy expertise. Those pursuing a career in health and wellness practices. Career Path: Massage Therapist Health and Wellness Coach Spa Therapist Sports Massage Specialist Wellness Centre Staff
Transform your career with our Makeup and Skincare for Beauty Professionals course. Become proficient in essential and advanced makeup techniques, skincare routines, and professional practices. Enroll today to enhance your skills and excel in the beauty industry!
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about beauty and makeup artist Understand the core competencies and principles of beauty and makeup artist Explore the various areas of beauty and makeup artist Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert makeup artist Professional Make Up Artist Course Online Course Master the skills you need to propel your career forward in beauty and makeup artist. This course will equip you with the essential knowledge and skillset that will make you a confident makeup artist and take your career to the next level. This comprehensive professional make up artist course online course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this make up artist course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective beauty and makeup artist practice and equip you with the essential skills, confidence and competence to assist you in the beauty and makeup artist industry. You'll gain a solid understanding of the core competencies required to drive a successful career in beauty and makeup artist. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for makeup artist or for people who are aspiring to specialise in beauty and makeup artist. Enrol in this professional make up artist course online course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Essential Professional Makeup Artist tools that you might require in order self-practice purpose: Cleansers and disinfectants Cleaning your makeup brushes BeautyBlender solid cleanser Parian Spirit makeup brush cleaner Scrubby cleaning pad Cotton pads and sticks Solutions for preparing the skin Micellar Water Cleanser Hydrating Cream Professional makeup brushes Foundation Brush Buffer Brush For Concealer Blush Brush Bronzer Brush Contouring Brush Small Fan Brush Large Powder Brush Complete Eye Brushes Set Large Flat Eyeshadow Brush (all over shadow) Small Flat Eyeshadow Brush (lid color) Blending Brush Small Pencil Brush (for under eye shadow or inner corner shadow) Angled or Straight Eyeliner Brush Stiff Angled Brow Brush Lip Brush Sponges Primer Foundation & concealer Creamy Liquid Contouring Eyebrows kit Eyeshadow Lipstick Eyeliner and lip liner Setting powder & spray Lashes: glue, extensions, and mascara Accessories & other useful tools Tweezers scissors Sharpener Face cleansing wipes Paper towels Makeup travel case Mascara wands Ring light Mirror Chair Makeup Organizer Goldie Makeup artist face chart album Who is this Course for? This comprehensive professional make up artist course online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this beauty and makeup artist can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This professional make up artist course online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This professional make up artist course online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This professional make up artist course online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Make Up Make Up - Course 1 - Beauty Brushes 01:08:00 Make Up - Course 2 - Your Makeup Kit 00:46:00 Make Up - Course 3 - Etiquette on Set 00:36:00 Make Up - Course 4 - How to Use Color Correctors 00:11:00 Make Up - Course 5 - Film & Television Makeup Artistry 00:54:00 Make Up - Course 6 - Tattoo Covering 00:26:00 Course 7 - Tips on Natural Beauty Makeup 00:05:00 Make Up - Course 8 - Tips on Glamour Makeup 00:57:00 Make Up - Course 9 - How to Tips for Teenage Makeup 01:08:00 Make Up - Course 10 - Makeup Tips for Sophisticated Ladies 00:28:00 Make Up - Course 11 - Airbrush Makeup 00:26:00 Make Up - Course 12 - Bridal Makeup 01:00:00 Make Up - Course 13 - Eyes and Lips 00:19:00 Make Up - Course 14 - Be Camera Ready 01:12:00 Make Up - Course 15 - Skin Nutrition 00:40:00 Make Up - Course 16 - Detox Your Makeup Bag & Travel Like a Boss 00:31:00 Make Up - Course 17 - Henna Hair Color 00:05:00 Make Up - Course 18 - Fast Start Business Training 00:11:00 Make Up - Course 19 - What Does Bethany Do to Stay Fresh 00:23:00 Skin Care Skin Care - Course 1 - Skin Care and Tanning 00:40:00 Skin Care - Course 2 - Facials 01:50:00 Skin Care - Course 3 - Hair Removal Options 00:43:00 Skin Care - Course 4 - Dermaplaning 00:23:00 Skin Care - Course 5 - Esthetician Tools 00:12:00 Skin Care - Course 6 - Led Light Therapy 00:21:00 Skin Care - Course 7 - Microneedling 00:37:00 Skin Care - Course 8 - Natural and Chemical Peels 00:23:00 Skin Care - Course 9 - Skincare Using Spices 00:10:00 Skin Care - Course 10 - Skin Disorder and Diseases 00:08:00 Skin Care - Course 11 - Sugaring 00:15:00 Skin Care - Course 12 - Tinting 00:29:00 Skin Care - Course 13 - How to Be and Get Camera Ready 01:01:00 Skin Care - Course 14 - Why No Microdermabrasion 00:08:00 Skin Care - Course 15 - Food Knowledge 00:13:00 Skin Care - Course 16 - Skincare Using Spices 00:10:00 Things To Know As a Beauty Professional Course 1- Aromatherapy and Essential Oils 00:28:00 Course 2- Detox Your Deodorant 00:11:00 Course 3 - Dry Brushing 00:07:00 Course 4 - Face Masks 00:07:00 Course 5 - Find Your Perfect Color 00:12:00 Course 6 - Go Earthing 00:05:00 Course 7- Good Morning Detox 00:07:00 Course 8- Hot Flashes 00:05:00 Course 9 - Luxury Spa Treatments at Home 00:10:00 Course 10 - How to Conceal and Correct Under Your Eyes 00:16:00 Course 11 - Make-Up Your Health Routine 00:17:00 Course 12- Oil Pulling- Natural Teeth Whitening 00:04:00 Course 13 - Tanning Beds or Spray Tanning 00:09:00 Course 14 - What's in Your Lipstick 00:12:00 Course 15 - What's All the Fuss About LED Light Therapy 00:06:00 But Wat, There's More: Image Consulting Image Consulting - Introduction 00:03:00 Image Consulting - Course 1 - Flip Your Style 00:20:00 Image Consulting - Course 2 - Accessories for Guys 00:17:00 Image Consulting - Course 3 - Do's and Don't's for Men 00:08:00 Image Consulting - Course 4 - Fashion for the Average Man 00:04:00 Image Consulting - Course 5 - How to Look Great in a Suit 00:10:00 Image Consulting - Course 6 - How to Organize Your Closet 00:06:00 Image Consulting - Course 7 - Where Can Men Shop 00:06:00 Image Consulting - Course 8 - Body Types 00:24:00 Image Consulting - Course 12 - Wigs 00:25:00 Image Consulting - Course 13 - Material World & Where to Buy Fabrics 00:37:00 Image Consulting - Course 14 - What Does Bethany do to Stay Fresh 00:23:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
LOOKING FOR: ADULT FICTION Marilia Savvides founded The Plot Agency in 2024. She began her career in publishing at Peters Fraser and Dunlop, where she spent eight years, first as International Rights Agent, and later as Literary Agent, building her own list of authors. In 2019, she joined 42MP, where she worked as Literary Agent for four years, helping to launch and set up the Book Division. She is particularly interested in fiction that is beautifully written and cleverly constructed, but still accessible to a wide readership. She is often drawn to darker tales that weave together excellent characters and an impossible-to-put-down story, from immersive book club novels with a splash of suspense, crime and thrillers, accessible horror, and speculative, genre-bending or dystopian stories. She also adores smart, witty contemporary rom-com in the style of Emily Henry. In the thriller, crime and mystery space she is interested in most areas, except military thrillers and organised crime/ mafia / mob stories. Big hooks and clever set ups are a big bonus! She adores Karin Slaughter (especially her standalone novels) and Gillian Flynn. In the book club / reading group space, she’s particularly drawn to fiction in the vein of Jodi Picoult, Liane Moriarty and Celeste Ng, and absolutely fell in love with Bright Young Women by Jessica Knoll, both for the incredible voice, and the exquisite use of structure and time. Complicated family dynamics, empathetic and smart approaches to controversial issues, stand out protagonists (like Elizabeth Zott in Lessons in Chemistry or Bernadette in Where D’You Go Bernadette), long buried secrets, complicity, the road to justice, and impossible decisions, are all themes she finds herself drawn to. In the horror space, she’s a sucker for amazing female-centric stories in the vein of Yellowjackets, and the kind of contemporary, accessible horror that Stephen King always nails. She wants to get lost in a world that feels within reach of ours. In the speculative and dystopian spaces, she’s interested in genius ideas that set up big questions or reflect the most broken (and sometimes hidden) parts of society. She loves Octavia Butler, Margaret Atwood, George Orwell, and also adored The Leftovers, Station Eleven, Wanderers, and The Power. The what-ifs of life and fiction fascinate her. In the grounded sci-fi space, she’d love to find a smart, immersive, and accessible story like The Martian. She doesn’t represent fantasy or romantasy. In regards to sci-fi, unless it’s very grounded and has crossover potential to a mainstream audience, it’s not for her. In the romance space, she’s particularly drawn to smart, complex and witty characters, where the chemistry is jumping off the page. She loves contemporary settings and all the tropes, though the voice and characters must come first to make the reading experience fully immersive. She wants to be cackling, and rooting for the characters with all her heart. She is very hands-on editorially, and loves working with her authors to shape their manuscripts, and brainstorm ideas. The best part of the job is discovering debut authors, and helping them find a home for their books. Marilia would like you to submit a covering letter, 1 - 2 page synopsis and the first 5,000 words of your manuscript in a single Word document. (In addition to the paid sessions, Marilia is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 16th September 2025