29270 Spa courses in Cardiff delivered Online

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

The main learning outcomes of the course are: Describe the key reasons to manage safety and health in the workplace Define the key terms relating to safety and health Identify how the law can have an impact on safety and health in the workplace Describe how to assess, reduce and control risk in the workplace Identify workplace hazards and risks, their impact and how to manage them Identify how to evaluate and respond to an incident List the benefits and characteristics of an effective health and safety management system Describe the principles that underpin good safety and health performance

Participants learn how to handle complaints and negative online reviews with confidence and professionalism. For customer service professionals looking to develop.

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

A four-hour Neurodiversity Workshop aimed at Leaders looking to understand Neurodiversity and how to create an environment to allow Neurodiverse colleagues to thrive.

Having online products gives you recurring passive income, improves your brand reach and allows you to share your expertise with people worldwide.  In this three-hour 1-2-1 session with Dan, he will help you figure out the best type of product for you to help you on your brand/business journey and share the practicals on how to build it, expand it, market it and create a system so your members/customers organically become your sales team.

A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.

This programme is aimed at helping participants to manage their time more effectively and to be more productive with the time available to them.

The Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The course covers the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural responses and how feelings can be regulated with more effectiveness.

Explore why people, groups, and states engage in conflict and why peace remains elusive. Dive into the causes of conflict, effective resolution strategies, and peacebuilding efforts worldwide. Learn how historical, cultural, and political factors shape disputes and discover insights into fostering lasting peace. #ConflictStudies #PeaceInitiatives #GlobalUnderstanding