If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
The main learning outcomes of the course are: Describe the key reasons to manage safety and health in the workplace Define the key terms relating to safety and health Identify how the law can have an impact on safety and health in the workplace Describe how to assess, reduce and control risk in the workplace Identify workplace hazards and risks, their impact and how to manage them Identify how to evaluate and respond to an incident List the benefits and characteristics of an effective health and safety management system Describe the principles that underpin good safety and health performance
A standalone 10-week quilling course - 2 hours per week online with daytime and evening options - that will introduce you to the materials, tools, and techniques used in quilling and to Craft4Smiles C.I.C and our tutors. At the end of each session you will have a lovely quilled item to show family and friends or to display on your shelf! All materials and equipment needed will be supplied and are yours to keep. This course is helpful for those for whom English is not their native tongue as there is a lot of repetition of basic terms including numbers, colours and directions.
A standalone 10-week quilling course - 2 hours per week online with daytime and evening options - that will introduce you to the materials, tools, and techniques used in quilling and to Craft4Smiles C.I.C and our tutors. At the end of each session you will have a lovely quilled item to show family and friends or to display on your shelf! All materials and equipment needed will be supplied and are yours to keep. This course is helpful for those for whom English is not their native tongue as there is a lot of repetition of basic terms including numbers, colours and directions.
This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.
A four-hour Neurodiversity Workshop aimed at Leaders looking to understand Neurodiversity and how to create an environment to allow Neurodiverse colleagues to thrive.
A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.
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This programme is aimed at helping participants to manage their time more effectively and to be more productive with the time available to them.
Learn how to better apply project management techniques to manage small projects as part of your normal role.