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Duration 5 Days 30 CPD hours This course is intended for This class is ideal for experienced Salesforce Administrators, business analysts, and implementation specialists looking to gain a greater technical understanding of Salesforce CPQ Administration. It's also designed for experienced administrators, solution architects, implementation consultants, and developers looking to understand the full capabilities of Salesforce CPQ in order to formulate solutions for their business. This class is also a great foundation builder for anyone looking to earn the Salesforce CPQ Specialist credential. Overview When you complete this course, you'll be able to: Set Up Products, Bundles, and Product Rules Build Price Rules to Automatically Populate Field Values While Quoting or Configuring a Bundle Set Up Appropriate System Discounts and Pricing Methods Configure Dynamic Output Document Generation Manage Subscription Products (Including the Processes for Renewing and/or Amending Them) Formulate Sound Solutions to Common CPQ Business Requirements Make Significant Progress in Preparing for the Salesforce Certified CPQ Specialist Exam Discover how to configure an end-to-end Salesforce CPQ solution with out-of-the-box functionality. In this 5-day class, our CPQ experts will give you an in-depth look at Salesforce CPQ and its applications. You?ll learn how to set up and manage products, configure discount and pricing methods, create and manage subscriptions, and formulate solutions to meet common CPQ business requirements so you can successfully implement a Salesforce CPQ solution for your company. Course Introduction Review Course Objectives Set Learner Expectations Review Housekeeping Rules Explore Additional Course Resources Review Exam Quick Facts Introduction to CPQ Understand the Business Case for CPQ Watch an End-to-End Solution Demo Build a Quote Object Model Foundations Get Familiar with Products, Price Books, and Price Book Entries Review Product Fields Integral to Basic Salesforce CPQ Functionality Product Selection Modify Out-of-the-Box Button Behavior for Product Selection Review Guided Selling Bundle Configuration Define and Build Product Bundles Enforce Business Logic with Product Features Option Selection Guidelines Enforce Business Logic with Option Constraints Product Rules Define Product Rules Enforce Business Logic with Product Rules (Including Validation Rules, Alert Rules, Selection Rules, and Dynamic Bundles) Build Product Rules Using Supporting Objects (Including Error Conditions, Product Actions, Summary Variables, Configuration Rules, and Configuration Attributes) Pricing Methods Discover Pricing Waterfall Default Flows Review List Pricing, Cost Plus Markup, and Block Pricing Use Contracted Pricing for Negotiated Prices Subscription Pricing Configure Subscription and Proration Pricing Methods Understand How Subscription Pricing Methods Affect List and Regular Price Discounting Compare Discounting Strategies Build a Discount Schedule Price Rules Set Values for Quote and Quote Line Fields Declaratively Review CPQ Advanced Quote Calculator Calculation Events and Conditions Understand Price Action Sources (Including Static Values, Summary Variables, Formulas, and Lookup Tables) Create Lookup Queries to Outsource Evaluation to a Lookup Object Advanced Approvals Compare and Contrast the Advanced Approval Package Versus Native Approvals Define Approvers, Approval Chains, Approval Variables, and Approval Rules to Meet Specific Business Requirements Quote Templates Generate Dynamic Output Documents Create Conditional Template Content Localization and Multicurrency Make Accommodations for Localization Define Localization and How It Works in CPQ Orders Review Business Purposes of an Order Define the Data Model for Orders Define Data Requirements to Generate Orders Contracts, Renewals, and Amendments Generate New Contracts to Manage Active Subscriptions Related to an Account Review Amendment and Renewal Processes Review Renewal Pricing Methods Capstone Class Project: Troubleshoot Common Scenarios in Salesforce CPQ Design a Solution

Supporting people managers The flagship CAPE programme is different to other management development programmes. We offer people management training that supports managers to feel equipped, enabled and empowered to make an immediate and lasting impact. You will benefit from learning how conversation styles, self-belief and authenticity matter and practice your skills with one of our many charity partners towards the end of your training. 12 month multi-element programme Learn new coaching skills Work with charities to utilise your skills Limited spaces £1,795 plus VAT per person Our mission is to help you become a brilliant manager.

Duration 5 Days 30 CPD hours This course is intended for This basic course is intended for anyone who is new to software development and wants, or needs, to gain an understanding of the fundamentals of coding and basics of Java and object-oriented programming concepts. Attendees might include: Technically-minded attendees who want or who want to begin the process of becoming an OO application developer Technical team members from non-development roles, re-skilling to move into software and application development roles within an organization Recent college graduates looking to apply their college experience to programming skills in a professional environment, or perhaps needing to learn the best practices and standards for programming within their new organization Technical managers tasked with overseeing programming teams, or development projects, where basic coding knowledge and exposure will be useful in project oversight or communications needs Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in basic coding with Java, coupling the most current, effective techniques with the soundest industry practices. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn: The steps involved in the creation and deployment of a computer program What OO programming is and what the advantages of OO are in today's world To work with objects, classes, and OO implementations The basic concepts of OO such as encapsulation, inheritance, polymorphism, and abstraction The basic constructs that all programming languages share The basic Java constructs supporting processing as well as the OO orientation How to use Java exception handling About and how to use classes, inheritance and polymorphism About use collections, generics, autoboxing, and enumerations How to take advantage of the Java tooling that is available with the programming environment being used in the class Getting Started with Programming, OO and Java Basics for Non-Developers is a skills-focused, hands-on coding course that teaches students the fundamentals of programming object oriented (OO) applications with Java to a basic level, using sound coding skills and best practices for OO development. This course is presented in a way that enables interested students to embrace the fundamentals of coding as well as an introduction to Java, in a gentle paced environment that focuses on coding basics.Students are introduced to the application development cycle, structure of programs, and specific language syntax. The course introduces important algorithmic constructs, string and character manipulation, dynamic memory allocation, standard I/O, and fundamental object-oriented programming concepts. The course explains the use of inheritance and polymorphism early on so the students can practice extensively in the hands-on labs. Structured programming techniques and error handling are emphasized. The course includes the processing of command line arguments and environment variables, so students will be able to write flexible, user-friendly programs. Students will leave this course armed with the required skills to begin their journey as a Java programmer using modern coding skills and technologies. Introduction to Computer Programming Introduction to Programming Programming Tools Programming Fundamentals Thinking About Objects Program Basics Programming Constructs Java: A First Look The Java Platform Using the JDK The Eclipse Paradigm Writing a Simple Class OO Concepts Object-Oriented Programming Inheritance, Abstraction, and Polymorphism Getting Started with Java Adding Methods to the Class Language Statements Using Strings Specializing in a Subclass Essential Java Programming Fields and Variables Using Arrays Java Packages and Visibility Advanced Java Programming Inheritance and Polymorphism Interfaces and Abstract Classes Exceptions Java Developer's Toolbox Utility Classes Enumerations and Static Imports Formatting Strings Collections and Generics Introduction to Generics Collections

Duration 5 Days 30 CPD hours This course is intended for This is a basic-level programming course designed for attendees with prior development experience in another language, such as COBOL, 4GL, Mainframe or other non-object oriented languages. This course is not geared for non-developers. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in core OO coding and Java development skills, coupling the most current, effective techniques with the soundest industry practices. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working within in a hands-on learning environment, guided by our expert team, attendees will learn to: Understand what OO programming is and what the advantages of OO are in today's world Work with objects, classes, and OO implementations Understand the basic concepts of OO such as encapsulation, inheritance, polymorphism, and abstraction Understand not only the fundamentals of the Java language, but also its importance, uses, strengths and weaknesses Understand the basics of the Java language and how it relates to OO programming and the Object Model Work with the Modular system (Project Jigsaw) Understand and use classes, inheritance and polymorphism Understand and use collections, generics, autoboxing, and enumerations Process large amount of data using Lambda expressions and the Stream API Abstract, static and private methods in interfaces Take advantage of the Java tooling that is available with the programming environment being used in the class Java 11 features covered: Using the Local Variable Type in Lambda expressions; Updates made to the String API This course provides hands-on Java 11 training for developers who have little or no prior working knowledge of object-oriented programming languages such as C, COBOL, and 4GL. You will learn the best practices for writing great object-oriented programs in Java 11, using sound development techniques, new improved features for better performance, and new capabilities for addressing rapid application development. Special emphasis is placed on object oriented concepts and best practices. A First Look The Java Platform Using the JDK The Eclipse Paradigm Getting Started with Java Writing a Simple Class Adding Methods to the Class OO Concepts Object-Oriented Programming Inheritance, Abstraction, and Polymorphism Essential Java Programming Language Statements Using Strings Specializing in a Subclass Fields and Variables Using Arrays Local-Variable Type Inference Java Packages and Visibility Object Oriented Development Inheritance and Polymorphism Interfaces and Abstract Classes Introduction to Exception Handling Exceptions Java Developer's Toolboxÿ Utility Classes Java Date/Time Advanced Java Programming Introduction to Generics Lambda Expressions and Functional Interface Working with Collections Collections Using Collections Stream APIÿ Streams Collectors The Java Module System Introduction to the Module System Time Permitting Formatting Strings Introduction to Annotations Java 12 and beyond Additional course details: Nexus Humans Basic Java 11 and OO Programming for Developers New to OO (TT2120-J11) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Basic Java 11 and OO Programming for Developers New to OO (TT2120-J11) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for System integrators, Consultants, Solution architects Overview By the end of the course, you should be able to meet the following objectives: Create a vSphere design given a case study Identify and assess the business objectives of the vSphere environment Identify business requirements, constraints, assumptions, and risks, for all layers in the vSphere environment Apply a framework to a design Analyze design choices for vCenter, ESXi, storage, networking, vSphere clusters, and virtual machines Identify design decisions to ensure manageability, which include scalability, capacity planning and lifecycle management Identify design decisions to ensure that the vSphere environment is highly available Identify design decisions to ensure that the vSphere environment performs well Identify design decisions to ensure that the vSphere environment is secure Identify design decisions to ensure that the vSphere environment can recover from data loss or disaster This three-day course equips you with the knowledge, skills, and abilities to design a VMware vSphere 8 virtual infrastructure. You follow a proven approach to design a virtualization solution that ensures availability, manageability, performance, recoverability, and security. The approach presented follows VMware best practices. This course discusses the benefits and risks of available design alternatives and provides information to support making sound design decisions. Course Introduction Introductions and course logistics Course objectives Infrastructure Assessment Describe various design framework principles Follow a proven process to design a virtualization solution Define customer business objectives and requirements Use a systematic method to evaluate and document a conceptual model Create a logical design from a conceptual model Recognize key information contained in the physical design Designing for Manageability: Capacity Planning Make capacity planning design decisions that adhere to business requirements Design capacity planning strategies that meet the needs of the vSphere environment and follow VMware best practices Calculate compute and storage requirements for the VMs in the vSphere environment Designing for Manageability: Scalability Make scalability design decisions that adhere to business requirements Design scalability strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Manageability: Lifecycle Management Make lifecycle management design decisions that adhere to business requirements Design lifecycle management strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Availability Make availability design decisions that adhere to business requirements Design availability strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Performance Make performance design decisions that adhere to business requirements Design performance strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Security Make security design decisions that adhere to business requirements Design security strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Recoverability Make recoverability design decisions that adhere to business requirements Design recoverability strategies that meet the needs of the vSphere environment and follow VMware best practices Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSphere: Design [V8] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSphere: Design [V8] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

'Selling' doesn't work. You've got to help customers buy. And that means engaging with the customer in a positive way, showing that you understand their requirement and giving them confidence that your product or service is the best possible way of meeting that requirement. This may sound painless but there's more to it than meets the eye and it's all too easy to get it wrong. You need to follow a process. This programme will help participants: Understand 'how buyers buy' and align their selling activities accordingly Recognise the difference between 'latent pain' and 'active vision' opportunities Conduct effective pre-call planning and research Stimulate interest and establish credibility with your prospects Get prospects to share / admit high priority pain Engage in consultative dialogue that promotes the differentiating strengths of your offerings Gain access to 'power' people within an opportunity Effectively qualify and disqualify opportunities based on objective decision criteria Better control and manage sell cycles Improve their chances of winning competitive opportunities Shorten sales cycles and avoid 'no decision' Negotiate the steps leading to a successful sale 1 An introduction to selling Understanding the key points that encourage a customer to purchase from us The difference between consultative selling and a transactional sale Understanding the roles that trust and empathy play in a sale Understanding how tricks and manipulation can sink a sale Vital pre-meeting research that must take place before a conversation Understanding how the customer sees us and why positioning is important 2 Structuring the sales conversation process Defining a set process for structuring a sales call with a chance to demonstrate understanding How the first minute of a conversation can destroy a sale Understanding BPO objectives for a sale How a step-by-step sales conversation process helps win more sales Understanding the mis-match between the customers buying process How our sales processes can lead to mistakes 3 How and why people buy An insight into the emotional factors behind how people arrive at purchasing decisions Using research from neuroscience that shows how sales people can really make mistakes Understanding how people make decisions about larger purchases Understanding the stakeholders in companies and their buying motives How to analyse the stakeholders and determine a win-plan 4 Understanding the funnel Studying the sales and buying process to understand the ratios of sales to prospects and better forecasting Understanding the role of forecasting in sales analysis Why many forecasts are nearly always wrong Understanding the stages of a sales process How 'verifiable outcomes' can really change forecasting 5 Questioning techniques Understanding the different questioning techniques and when they should be used Using the 'knowledge tree' as a framework for questioning Understanding the use of real empathy to help customers uncover their needs How effective research can really empower your questions How to ask 'high gain' questions How to ask difficult questions without feeling intrusive 6 Features and benefits How to practically apply them in a sales scenario How to align the benefits to customers' business goals Really understanding the difference and how to demonstrate true economic benefits to a customer How to discover business goals, and align value propositions to these How to craft an effective value proposition for a customer Using the SAR storytelling method to really engage customers to align their thinking patterns Using the latest neuroscience research that explains what customers are really thinking 7 Overcoming objections How 'confirmation bias' can hinder any sales conversation How the CLARA method of responding to customer concerns can dramatically improve the chances of customers responding to us in a positive way Practising the method to become comfortable and congruent with it 8 Closing the sale A deep dive into what closing is How different sales have different closes How too many closing methods can destroy a sale How to lead up to a close with a logical sequence of questions Using the ACSAT trust method of closing A clear methodology with a chance to practise the skills in a fun way

High quality specifications are of paramount importance in achieving the right technical performance and value for money. This long-established training programme has been developed to help those involved in producing specifications to create high quality documents in an organised and effective way. It provides a sound foundation for those new to the topic whilst at the same time offering new insights to those with more experience. The programme emphasises the need for a clear definition of requirements combined with the ability to communicate those requirements effectively to third parties. A structured method of preparing specifications is provided, and a range of practical techniques is presented, to enable participants to put the principles into practice. The commercial and contractual role of specifications is also addressed. The objectives of the workshop are to: Provide a clear understanding of the role and purpose of specifications Present a framework for organising and producing specifications Define the key steps involved in creating effective specifications Demonstrate methods for assisting in defining requirements Provide tools and techniques for scoping and structuring specifications Show the role of specifications in managing variations and changes to scope Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled DAY ONE 1 Introduction Review of course objectives Review of participants' needs and objectives 2 Creating effective specifications The role of specifications in communicating requirements The costs, benefits and qualities of effective specifications Understanding the differences between verbal and written communication The five key steps of 'POWER' writing: prepare-organise-write-edit-release Exercise: qualities of an effective specification 3 Step 1: Preparing to write - defining readership and purpose; the specification and the contract Designing the specifications required; applying BS 7373 Defining the purpose, readership and title of each document Effective procedures for writing, issuing and controlling specifications The roles and responsibilities of the key players Understanding contracts; the contractual role of the specification Integrating and balancing the technical and commercial requirements Writing specifications to achieve the appropriate contract risk strategy Deciding how to specify: when to use functional and technical specifications The role of specifications in managing variations and changes to scope 4 Case study 1 Teams review a typical project scenario and identify the implications for the specification Feedback and discussion 5 Step 2: Organising the specification content Defining the need and establishing user requirements Deciding what issues the specification should cover Scoping techniques: scope maps, check lists, structured brainstorming Clarifying priorities: separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, QFD, Pareto analysis 6 Case study 2 Teams apply the scoping techniques to develop the outline contents for a specification Feedback and discussion DAY TWO 7 Step 2: Organising the specification content (cont) Deciding what goes where; typical contents and layout for a specification The three main segments: introductory, key and supporting Creating and using model forms: the sections and sub-sections Detailed contents of each sub-section Tools and techniques for outlining and structuring specifications 8 Case study 3 Teams develop the detailed specification contents using a model form Feedback and discussion 9 Step 3: Writing the specification The challenges of written communication Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Problem words; will, shall, must, etc; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity Being concise and ensuring clarity Choosing and using graphics to best effect Exercises and examples 10 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 11 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 12 Course review and action planning What actions should be implemented to improve specifications? Conclusion

EQ is a pattern of how people's biases in their thinking leads them to think one choice or thing is better than another, as well as their clarity in differentiating within those biases to exercise clear and sound judgement. Where your thinking and responses lie within your biases spectrum, and your ability in adjusting to the situation you find yourself in, will determine responses equating to poor or strong Emotional Intelligence (EI). This course will enhance and promote the skill set necessary for any working leader or manager, allowing our in-depth emotional intelligence knowledge to be applied into your working environment. From an employer's perspective, this award can be a significant long-term return on investment by further developing your leaders and managers. What Does This Course Offer? Our program offers an EQ-SWOT™ assessment and EI Model in detail, and through activity and discussion we explore how applying and possibly adjusting, you may offer an improved Emotional Intelligence. Our learning experiences are successful because the outcomes are quickly embedded and demonstrate an immediate visible impact on the day-to-day working environment. Our engaging learning inspires employees to want to personally add value to the companies they work for. We also offer our Paradigm EQ-SWOT™ online assessment and report as a frame of reference within the program. This assessment should be completed before attending the program, and will be expanded upon during the program delivery. Course Content The Emotional Intelligence for Today’s Leadership and Management course covers the following topics: What makes EI so important within the workplace Self-Awareness and your EQ Profile The EQ unpacked Unconscious Bias & EI How to develop your EI quotient Accreditation Activity Our accredited tutors deliver training that encourages delegates to confidently and practically apply all they have learnt as soon as they get back into the business. To achieve this award, delegates need to prepare and deliver a 3 minute presentation* on the highlights of their learning and immediate application avenues when back in their working environment. *Participants will be given 30 minutes during the program to prepare for their 3 min presentation at the end of the program. Scheduled Course Dates Unfortunately this course is not currently scheduled as an open course as it is primarily run as an in-house programme. For more information, please contact us. In-House Courses This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is extremely flexible and can be tailored to your specific requirements. If you would like to discuss how we can tailor this management training course for you and/or run it at your premises, please contact us.

Fans of Taylor Swift, Lady Gaga or Michael Jackson will be pleased to attend our fantastic pop singing courses offered in a relaxed and non-judgmental environment. Sing your favourite songs while improving your vocal abilities immensely. Open to adults from beginners to advanced.

Enjoy our outstanding blues singing courses for adults and develop the blues growl used by Bessie Smith, Big Bill Broonzy or Little Richard. Discover amazing vocal techniques that will make your blues feel authentic and enhance your vocal abilities under the tutoring of experts.