5478 Software courses delivered Online

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview This comprehensive course on Read Construction & Structural Drawing Like Expert will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Read Construction & Structural Drawing Like Expert comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Read Construction & Structural Drawing Like Expert. It is available to all students, of all academic backgrounds. Requirements Our Read Construction & Structural Drawing Like Expert is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 32 lectures • 12:14:00 total length •Reading The Architectural Plan of G+3 Residential Building & Planning It: 00:36:00 •Understanding To Read Footing Layout drawing Of G+3 Building: 00:31:00 •Learn to Read Footing Schedule and Reinforcement Drawing of G+3 Building: 00:24:00 •How Combined Footing Reinforcement Is given practically at Site & What is Chair: 00:26:00 •Learn To Read Column Layout & Column Schedule Drawings of G+3 Building: 00:14:00 •Learn to Read Column Reinforcement & Column Lateral Ties & SP-34 Detailing: 00:49:00 •Video Explaining depth of footing, PCC, Development Length & Column Placing: 00:16:00 •What is Vastu & How this G+3 Building Is planned According to vastu Theory: 00:38:00 •Plinth Beam Layout, How to Frame Plinth Beam layout & Understand Reinforcement: 00:20:00 •Practical Video of Plinth Beam Reinforcement, Shuttering & Concreting: 00:07:00 •Learn First Floor Shuttering Layout & Slab Centering Layout with Site Videos: 00:19:00 •Learn to Read 1st Floor Beam Reinforcements of a G+3 Residential Building: 00:24:00 •Practical Video Of Beam Reinforcement and Extra Bar Provided in Beam R/F: 00:06:00 •Difference Between 1-way Slab & 2-way Slab: 00:35:00 •Practical Video of How Crank Bars are Put Up In The Slab: 00:22:00 •Theory of 2 way Slab & Its Importance & How it is Provided Practically at Site: 00:32:00 •Learn to Read slab 1st Floor Slab Reinforcement Details & Slab practical Video: 00:26:00 •Second Floor Shuttering Layout & Minor Changes With Respect to 1st Floor Layout: 00:18:00 •Second Floor Beam Details & Theory Behind Extra Bar at Support ( MUST WATCH ): 00:29:00 •Second Floor Slab Details & Theory Behind Simply Supported & fixed Support Slab: 00:25:00 •Third-floor Slab shuttering Layout, Beam Details & Slab Reinforcement Details: 00:11:00 •Terrace Floor Plan & Head Room Architectural & Structural Details.: 00:13:00 •Learn How the G+3 Residential Building is Modeled On E tabs Software: 00:15:00 •How to Define Beam, Column & Slab Sizes in the Etabs Model: 00:23:00 •How Dead Load & Live loads are calculated practically and Applied On The Slab: 00:28:00 •How to Apply Wall load on Beams & How to calculate Wall Load Manually: 00:22:00 •How to Create Load Pattern & Load Combinations in Etabs: 00:21:00 •How to check Footing Reaction & How to Size the footing Using excel Sheets: 00:39:00 •Check Bending Moment of Beam & understand it with Structural drawings: 00:16:00 •Detailing of Beam from Etabs Results & Excel Sheet Values: 00:19:00 •Detailing Of Stirrups, Spacing between stirrups & Logic Behind Providing Them: 00:17:00 •Column Detailing Manually & with Excel Sheet from Etabs Results: 00:13:00

Overview Embark on a transformative journey with the Office Skills and Administration Management Diploma, a comprehensive course designed to equip learners with essential skills for thriving in today's dynamic office environments. This course offers a deep dive into the core competencies required for excellence in administrative roles, addressing the increasing demand for skilled professionals in this sector. Participants will explore various topics, from the fundamentals of administrative management to advanced skills in business writing and digital proficiency. The curriculum is meticulously crafted to ensure a thorough understanding of both theoretical and applied aspects of office administration. This includes developing exceptional organisational skills, mastering effective communication, and honing expertise in essential software like Excel and PowerPoint. By completing this course, learners will be well-equipped to navigate and excel in the ever-evolving landscape of office administration. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills and Administration Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Office Skills and Administration Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 53 lectures • 19:18:00 total length •Personal Assistant: 01:23:00 •Admin Support: 01:54:00 •Administrative Management: 01:00:00 •Organisational Skills: 01:16:00 •Telephone Etiquette: 01:07:00 •Business Writing: 01:24:00 •Time Management: 01:09:00 •Body Language and Effective Communication: 01:23:00 •Meeting Management: 01:24:00 •Navigate the Excel User Interface: 00:28:00 •Use Excel Commands: 00:10:00 •Create and Save a Basic Workbook: 00:19:00 •Enter Cell Data: 00:12:00 •Use Excel Help: 00:05:00 •Create Worksheet Formulas: 00:15:00 •Insert Functions: 00:17:00 •Reuse Formulas and Functions: 00:17:00 •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Apply Text Formats: 00:16:00 •Apply Number Format: 00:07:00 •Align Cell Contents: 00:09:00 •Apply Styles and Themes: 00:12:00 •Apply Basic Conditional Formatting: 00:11:00 •Create and Use Templates: 00:08:00 •Preview and Print a Workbook: 00:10:00 •Set Up the Page Layout: 00:09:00 •Configure Headers and Footers: 00:07:00 •Manage Worksheets: 00:05:00 •Manage Workbook and Worksheet Views: 00:07:00 •Manage Workbook Properties: 00:06:00 •Customize the User Interface: 00:19:00 •Set PowerPoint 2016 Options: 00:07:00 •Modify Slide Masters and Slide Layouts: 00:16:00 •Add Headers and Footers: 00:05:00 •Modify the Notes Master and the Handout Master: 00:04:00 •Create SmartArt: 00:09:00 •Modify SmartArt: 00:05:00 •Write Math Equations: 00:07:00 •Add Audio to a Presentation: 00:09:00 •Add Video to a Presentation: 00:10:00 •Customize Animations and Transitions: 00:14:00 •Review a Presentation: 00:15:00 •Store and Share Presentations on the Web: 00:06:00 •Annotate a Presentation: 00:07:00 •Set Up a Slide Show: 00:08:00 •Create a Custom Slide Show: 00:03:00 •Add Hyperlinks and Action Buttons: 00:07:00 •Record a Presentation: 00:05:00 •Secure a Presentation: 00:11:00 •Broadcast a Slide Show: 00:07:00 •Create a Video or a CD: 00:08:00

Create Online Video Courses Overview As the digital landscape evolves, there has never been a better time to seize this opportunity and share your expertise with the world. Our course, 'Create Online Video Courses,' is here to guide you every step of the way. The course begins by laying a solid foundation, helping you plan, design, and discipline yourself to stay on track. You will learn to create visually appealing, structured content that engages your audience. Plus, you can efficiently manage your schedule to prioritize course creation. Moreover, this Create Online Video Courses course will teach you to identify profitable niches and select the perfect subject for your course.  Harness the power of social media to build an eager audience and compile your course with engaging content. Our Create Online Video Courses course also covers the nitty-gritty of video production, from equipment selection to editing and presentation skills. Once your course is ready, we guide you through choosing the right platforms, uploading your content, crafting persuasive sales pages, and implementing tactics for a successful launch.  Join our Create Online Video Courses course today and tap into the lucrative world of online education. What You Will Learn How to choose your topic How to plan your course How to research your subject How to write and shoot your course How to edit your course Skills You Will Gain Presentation Skill Teaching Skill Writing Skill Filming and Editing skill Marketing skill Career Prospects This is the age of videos. The opportunities are limitless. A few of them are listed below- Online Video Instructor Professional Film editor Cinematographer Content creator Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Who Is This Course For This Create Online Video Courses is for anyone who: Wants to learn how to create online video courses Wants to learn how to make and sell online video courses Wants to enter a teaching profession Just started a teaching role and wants to get better Wants to add a qualification to their name To teach the others what they know To gain leadership, presentation, and other valuable skill Entry Requirements No formal entry requirements. You need to have: Passion for learning, A good understanding of the English language, over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Create Online Video Courses Introduction 00:02:00 Planning Your Course 00:01:00 Designing Your Excel Template 00:02:00 Maintaining Your Discipline 00:01:00 Finding The Time 00:01:00 Choosing Your Topic 00:01:00 Researching Your Subject 00:01:00 Using a Questionnaire 00:02:00 Using Social Media 00:01:00 Compiling Your Course 00:01:00 The Writing of Your Course 00:02:00 Editing Your Course 00:01:00 Planning The Shoot 00:01:00 The Equipment You'll Need 00:02:00 The Teleprompter 00:02:00 Film Making Software 00:02:00 Your Props List 00:02:00 Presentation - How You Look 00:04:00 Film Editing 00:02:00 Choosing Your Platforms 00:02:00 Uploading Your Course 00:02:00 Your Sales Page 00:01:00 Extra Sales Page Tactics 00:02:00 The Launch 00:02:00

Embark on a transformative journey into data analytics with our comprehensive course. Discover the power of data & analytics through engaging modules designed to equip you with skills and knowledge. Whether you're a novice or a seasoned professional, this data analytics course is your gateway to unlocking the potential of big data analytics. From understanding the basics like what is data analytics and harnessing the power of statistics to mastering data visualisation tools, each step is crafted to empower you with the tools necessary to navigate the world of data analytics confidently. With the Google Data Analytics Professional Certificate, you'll gain invaluable insights and practical experience that can catapult you into lucrative data analytics jobs. From enhancing your employability to boosting your earning potential, this course opens doors to a myriad of opportunities in this field. Learning Outcomes: Acquire a solid foundation in data analytics principles and techniques. Develop proficiency in using various data analytics tools and software. Gain skills in data mining, storage, and visualisation. Cultivate a data-analytic mindset to tackle complex problems effectively. Explore career pathways in data science with confidence and clarity. Why buy this Data Analytics Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Data Analytics there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Data Analytics course for? Aspiring data analysts seeking to kickstart their careers. Professionals looking to enhance their skillset in this field. Students interested in exploring the fascinating world of data science. Entrepreneurs aiming to leverage analytics for business growth. Individuals seeking to transition into lucrative data analytics jobs. Prerequisites This Data Analytics does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Data Analytics was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Data Analyst: £25,000 - £50,000 Per Annum Data Scientist: £30,000 - £70,000 Per Annum Business Intelligence Analyst: £28,000 - £55,000 Per Annum Data Engineer: £35,000 - £65,000 Per Annum Database Administrator: £25,000 - £55,000 Per Annum Analytics Manager: £40,000 - £80,000 Per Annum Course Curriculum Module 01: Introduction to the World of Data Introduction to the World of Data 01:00:00 Module 02: Basics of Data Analytics Basics of Data Analytics 00:40:00 Module 03: Statistics for Data Analytics Statistics for Data Analytics 01:00:00 Module 04: Actions Taken in the Data Analysis Process Actions Taken in the Data Analysis Process 00:55:00 Module 05: Gathering the Right Information Gathering the Right Information 01:00:00 Module 06: Storing Data Storing Data 01:15:00 Module 07: Data Mining Data Mining 01:00:00 Module 08: Excel for Data Analytics Excel for Data Analytics 01:20:00 Module 09: Tools for Data Analytics Tools for Data Analytics 01:20:00 Module 10: Data-Analytic Thinking Data-Analytic Thinking 01:10:00 Module 11: Data Visualisation That Clearly Describes Insights Data Visualisation That Clearly Describes Insights 00:45:00 Module 12: Data Visualisation Tools Data Visualisation Tools 01:00:00 Assignment Assignment - Data Analytics 00:00:00

Embark on a digital odyssey and master the art of coding with our Coding with Scratch course. Ideal for beginners and those taking their initial steps into the world of programming, this course will guide you through the vibrant interface of Scratch, a platform where creativity meets logic. From understanding the fundamentals in the 'Introduction' to diving into the interactive environment of Scratch in 'Getting Started with Scratch', your journey promises to be as enjoyable as it is educational. As you progress to 'Coding with Scratch', you'll translate your imagination into code, creating engaging and interactive digital stories, games, and animations. The course culminates with 'Finalized Activities', where you will apply your newfound skills to complete projects that showcase your ability to think critically and solve problems through code. This course isn't just about learning to code; it's about opening doors to digital literacy and creativity that can lead to a lifetime of innovation. Learning Outcomes Comprehend the fundamentals of Scratch and its interface. Develop interactive projects using Scratch's visual programming language. Cultivate problem-solving techniques through coding challenges. Enhance digital literacy and creative thinking. Complete original projects that demonstrate a clear grasp of coding concepts. Why choose this Coding with Scratch course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Coding with Scratch course for? Novices in computer programming keen to learn through an intuitive platform. Young learners looking for an engaging introduction to coding concepts. Educators seeking resources to teach programming fundamentals in an accessible way. Hobbyists interested in creating digital art and games. Parents wishing to provide their children with a foundation in digital creation. Career path Educational Technology Specialist: £25,000 - £50,000 Game Developer: £20,000 - £55,000 Interactive Media Designer: £20,000 - £40,000 Youth Coding Instructor: £18,000 - £35,000 Digital Literacy Advocate: £25,000 - £45,000 Software Developer: £25,000 - £70,000 Prerequisites This Coding with Scratch does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Coding with Scratch was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Meet your instructor 00:01:00 Article 1 00:00:00 Article 2 00:00:00 Section 02: Getting Started with Scratch Getting Started with Scratch 00:02:00 Sprites 00:03:00 Backdrops 00:02:00 Section 03: Coding with Scratch Motion blocks 00:04:00 Looks 00:05:00 Sound 00:02:00 Events 00:04:00 Control 00:05:00 Operators 00:01:00 Sensing 00:05:00 Variables 00:03:00 Section 04: Finalized Activities Sample Activity 00:01:00 How to make a sample activity 00:08:00 Assignment Assignment - Coding with Scratch 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Secure Programming of Web Applications - Developers and TPMs Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Secure Programming of Web Applications - Developers and TPMs Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Secure Programming of Web Applications - Developers and TPMs Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Secure Programming of Web Applications - Developers and TPMs Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Secure Programming of Web Applications - Developers and TPMs? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Secure Programming of Web Applications - Developers and TPMs there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Secure Programming of Web Applications - Developers and TPMs course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Secure Programming of Web Applications - Developers and TPMs does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Secure Programming of Web Applications - Developers and TPMs was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Secure Programming of Web Applications - Developers and TPMs is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Introduction and motivation 00:02:00 Well-known Vulnerabilities Overview 00:02:00 Causes & Background 00:09:00 Secure Programming in general 00:03:00 Section 02: Well-known Vulnerabilities and Secure Programming Code/Command Injection 00:03:00 (No)SQL Code Injection 00:04:00 Cross-Site Request Forgery (CSRF) 00:05:00 Cross-Site Scripting (XSS) 00:05:00 Open Redirection 00:04:00 File Inclusion / Directory Traversal 00:05:00 Clickjacking 00:04:00 Session-Hijacking 00:07:00 Information Disclosure 00:03:00 Authentification 00:07:00 Denial of Service 00:05:00 Middleware 00:01:00 Third-Party Software 00:01:00 Section 03: Conclusion and Summary Conclusion and Summary 00:04:00 Assignment Assignment - Secure Programming of Web Applications - Developers and TPMs 00:00:00

Duration 4 Days 24 CPD hours This course is intended for Senior Linux system administrators responsible for maximizing resource utilization through performance tuning. Overview Analyze and tune for resource-specific scenarios Applying tuning profiles with the tuned tool Tune in virtual environments (hosts and guests) Trace and profile system events and activities Tune resource limits and utilization using systemd-integrated cgroups Gather performance metrics and benchmarking data Red Hat© Enterprise Performance Tuning is designed to teach senior Linux© system administrators the methodology of performance tuning for Red Hat Enterprise Linux. This course discusses system architecture with an emphasis on understanding the implications of system architecture on system performance, methods for testing the effects of performance adjustments, open source benchmarking utilities, methods for analyzing system and networking performance, and tuning configurations for specific application loads. Prerequisites Become a Red Hat Certified Engineer (RHCE©), or demonstrate equivalent experience 1 - Introduction to performance tuning Understand the basic principles of performance tuning and analysis. 2 - Collecting, graphing, and interpreting data Gain proficiency in using basic analysis tools and in evaluating data. 3 - General tuning Learn basic tuning theory and mechanisms used to tune the system. 4 - Hardware profiling Understand and analyze hardware. 5 - Software profiling Analyze CPU and memory performance of applications. 6 - Mail server tuning Learn about basic storage tuning using an email server as an example. 7 - Large memory workload tuning Understand memory management and tuning. 8 - HPC workload tuning HPC workload tuning 9 - File server tuning Understand storage and network tuning in the context of a file server application. 10 - Database server tuning Tune memory and network performance using a database application as an example. 11 - Power usage tuning Tune systems with power consumption in mind. 12 - Virtualization tuning Tune ?host? and ?guest? for efficient virtualization.

Duration 5 Days 30 CPD hours This course is intended for Linux Professional Institute Certification (LPIC-2) 201 training is suitable for individuals with roles of: System administrator Network administrator Technician DevOps Overview Upon successful completion of this course, students will be able to: measure hardware resource and network bandwidth, identify and troubleshoot resource problems monitor resource usage to predict future resource needs utilise kernel components that are necessary to specific hardware, hardware drivers, system resources and requirements properly configure a kernel to include or disable specific features of the Linux kernel as necessary manage and/or query a 2.6.x, 3.x or 4.x kernel and its loadable modules query and modify the behaviour of system services at various targets / run levels properly manipulate a Linux system during both the boot process and during recovery mode properly configure and navigate the standard Linux filesystem configure automount filesystems using AutoFS configure and implement software RAID configure kernel options to support various drives create and remove logical volumes, volume groups, and physical volumes use system tools to back up important system data. This course prepares students to take the 201 exam of the LPI level 2 certification. To gain LPIC-2 certification, an individual should have an active LPIC-1 certification. Capacity Planning Measure and Troubleshoot Resource Usage Predict Future Resource Needs Linux Kernel Kernel components Compiling a Linux kernel Kernel runtime management and troubleshooting System Startup Customising system startup System recovery Alternate Bootloaders Filesystem and Devices Filesystem and Devices Maintaining a Linux filesystem Creating and configuring filesystem options Advanced Storage Device Administration Configuring RAID Adjusting Storage Device Access Logical Volume Manager Networking Configuration Basic networking configuration Advanced Network Configuration Troubleshooting network issue System Maintenance Make and install programs from source Backup operations Notify users on system-related issues

Duration 4 Days 24 CPD hours This course is intended for A Dynamics 365 Business Central core Functional Consultant is responsible for implementing core application setup processes for small and medium businesses. Overview Understand use cases for Business Central modules Set up Business Central Configure Financials Configure Sales and Purchasing Configure Operations Understand Integrationa nd Automation scenarios Built and optimized for small and medium businesses, Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business applications. Growing businesses often outgrow their basic accounting software or legacy enterprise resource planning (ERP) systems that are unable to handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. Businesses are also challenged with the logistics of providing services that have more scalability, increased mobility, and availability in the cloud. With Business Central, you can manage your financials, automate and secure your supply chain, sell smarter, improve customer service and project performance, and optimize your operations. Introduction to Business Central Modules Introduction to Business Central Technology overview Navigate the user interface Master data for the Sales and Purchase process Application Setup Create and configure a new company Migrate data to Business Central Manage Security Set up core app functionality Set up dimensions Configure Financials Set up Finance Management Set up the Chart of Accounts Set up posting groups General Journals Set up Cash Management Set up Accounts Payables Set up Accounts Receivables Configure Sales and Purchasing Set up Inventory Configure prices and discounts Operations Purchase items Sell items Process financial transactions Inventory costing Integration and Automation Set up and use approvals with workflows Connect Power Apps Connect Power Automate Connect Power BI