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5715 Software courses delivered Online

Call Centre Essentials Skills

4.9(27)

By Apex Learning

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Call Centre Essentials Skills
Delivered Online On Demand1 hour
£39

Landscape Architecture Course: Mastering Design and Drawing

4.3(43)

By John Academy

Explore the intricate world of Landscape Architecture with our comprehensive course, mastering design and drawing techniques. From hard and soft landscape elements to planning, legislation, and water feature design, delve into the principles and practical skills essential for shaping stunning outdoor environments. Join us to hone your expertise and embark on a rewarding journey in sustainable landscape design.

Landscape Architecture Course: Mastering Design and Drawing
Delivered Online On Demand3 hours 30 minutes
£23.99

Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class

By Course Cloud

Course Overview Discover how to organise your money, avoid reckless spending, and invest wisely by taking this comprehensive course on Excel in personal-finance (How to be effective in personal-finance with a hands-on Excel Class). Microsoft's benchmark platform and software can be a valuable aid for controlling your fiscal flow and keeping your savings supervised. With the help of this training and practical experience, you will gain confidence in your money-making abilities and know how to build profit without sustaining heavy losses. This Personal Finance tutorial will enable you to surpass your own expectations for gaining money management and investment acumen skills. Across eleven online educational units, you can expect a wealth of expert tips and recommendations for budgeting, saving, and spending. With easy-to-understand techniques and hands-on demonstrations, you will be shown how to set Smart goals, create financial plans, organise loans, evaluate investments, and maintain an excellent credit rating. Don't lose out on this opportunity and enrol now. This best selling Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class
Delivered Online On Demand
£25

Accounting, Payroll Management & Tax Accounting - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Accounting, Payroll Management & Tax Accounting - QLS Endorsed
Delivered Online On Demand3 days
£209

Complete Fundamentals of Live Streaming

By Compete High

🌟 Unlock the Power of Live Streaming with the Complete Fundamentals Course! 🌟 Ready to captivate audiences, grow your brand, and stand out in the digital world? Dive into the Complete Fundamentals of Live Streaming course and master the art of engaging, high-quality live broadcasts like a pro!   🎥 What You'll Discover: Comprehensive understanding of live streaming basics, equipment, and software Techniques to create captivating content and maintain audience engagement Insider tips for seamless technical setups and troubleshooting Strategies to leverage various platforms for maximum reach and impact Monetization methods and turning your live streams into revenue generators And much more!   🚀 Why Choose This Course? Expert-led content designed by industry professionals with years of experience Actionable insights and practical exercises for hands-on learning Up-to-date strategies to adapt to the ever-evolving live streaming landscape Accessible from anywhere, at your own pace, and on any device Join a supportive community of like-minded individuals passionate about live streaming success   💡 Who Is This Course For? Beginners looking to kickstart their live streaming journey Content creators, influencers, and marketers aiming to boost their online presence Businesses seeking innovative ways to connect with their audience Anyone eager to harness the immense potential of live streaming for personal or professional growth   🎓 Join thousands of satisfied learners who have transformed their live streaming game! Elevate your skills, amplify your online presence, and become a live streaming sensation today! Course Curriculum

Complete Fundamentals of Live Streaming
Delivered Online On Demand1 hour
£4.99

Clinical Coding Diploma - CPD Certified

4.9(27)

By Apex Learning

Clinical coding is a vital aspect of healthcare operations, as it ensures accurate and consistent tracking of medical diagnoses and procedures. This in turn, helps with reimbursement claims, medical research, and overall quality of patient care. This clinical coding bundle was created by specialists in the field to help you understand clinical coding better. You may use your knowledge in the real world by taking the most pertinent courses, which are included in this clinical coding package. All the most recent subjects have been addressed in this course to make you more equipped for a career in clinical coding. Enrol today to start a lucrative career in clinical coding! Learning Outcomes of this Clinical Coding Bundle: Understanding the principles and practices of clinical coding, including the use of classification systems such as the ICD and CPT. Knowing how to use clinical coding software and tools to accurately assign codes to patient records and claims. Being able to interpret and apply coding guidelines and regulations. Understanding the importance of accurate coding in healthcare billing and reimbursement. Knowing how to use coding principles to analyse and improve coding efficiency. Understanding how to use coding data to support quality improvement initiatives. Being able to communicate effectively with other healthcare professionals about coding issues. This Clinical Coding Training Bundle Consists of the following Premium courses: Course 01: Clinical Coding Course 02: Clinical Data Analysis with SAS Course 03: Medical Transcription Course 04: Medical Terminology Training Course 05: European Medical Device Regulations Course 06: Clinical Governance - Level 3 Course 07: Purchase Ledger Course 08: Pharmacology Course 09: Control and Administration of Medicines Online Training Course Course 10: GDPR in Healthcare Course 11: Medical Law Course 12: Personal Hygiene Course 13: Coronavirus (COVID-19) Awareness Course 14: First Aid Training Key features of this Clinical Coding course: This Clinical Coding bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Clinical Coding is entirely online 24/7 Learner support So, enrol Clinical Coding now to advance your career! Enrol now in Clinical Coding Training to advance your career, and use the premium study materials from Apex Learning. The Clinical Coding bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Clinical Coding Training expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of Clinical Coding Bundle: Course 01: Clinical Coding Introduction Introduction to Clinical Records Its Confidentiality Clinical Terminology and Jargons Introduction to ICD-10 Coding General Coding Standards of ICD-10 ICD-10 5th Edition Codes (Chapters 1 to 4) ICD-10 5th Edition Codes (Chapters 5 to 10) ICD-10 5th Edition Codes (Chapter 11 to 15) ICD-10 5th Edition Codes (Chapter 16 to 22) Introduction to OPCS-4 Introduction to SNOMED CT Other types of Clinical Coding Legal and Ethical Aspects of Working in a Clinical Environment ----- 13 more courses-------- How will I get my Clinical Coding Certificate? After successfully completing the Clinical Coding course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Clinical Coding Training bundle. Requirements Our Clinical Coding Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Our Clinical Coding course will aid the learners in pursuing the following line of works, Clinical coder: £22,000 - £40,000 per year Medical billing specialist: £20,000 - £30,000 per year Healthcare administrator: £25,000 - £45,000 per year Medical records technician: £20,000 - £30,000 per year Health information manager: £35,000 - £65,000 per year Clinical Coding Intern Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Clinical Coding) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Clinical Coding) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Clinical Coding Diploma - CPD Certified
Delivered Online On Demand
£59

Character Rigging in Toon Boom Harmony Course

By One Education

The Character Rigging in Toon Boom Harmony Course is your go-to guide for breathing life into digital characters—minus the drama of tangled timelines and unruly layers. Built for those keen to understand the art of character rigging with structure and efficiency, this course takes you through the full process using Toon Boom Harmony, one of the industry’s most respected animation tools. From building bone structures to creating smooth deformations, you’ll explore how rigging sets the stage for animation that flows, not flops. You’ll get a clear look at how to prepare assets, organise node systems, and fine-tune controls that help characters move convincingly and consistently. Whether you're animating quirky cartoons or complex characters, this course delivers rigging know-how without unnecessary tech waffle. It’s structured for clarity, designed to save time, and—thankfully—presented in a way that won’t send you scrambling for a glossary every five minutes. If you’re ready to rig characters that behave themselves (mostly), this is the perfect place to start. Learning Outcomes: Understand the basic principles of character rigging in Toon Boom Harmony. Separate body parts and change pivot points to create a rig. Create pegs and assign them to layers to create a rig. Parent layers to create a more complex rig. Create animation using the rig. Course Curriculum: The course on Character Rigging in Toon Boom Harmony consists of 9 modules. In Module 01, students will be introduced to the course and will learn about the software used in the course. Module 02 will focus on separating the body parts of a character, and Module 03 will teach students how to change pivot points. In Module 04, students will learn about pegs, and in Module 05, they will learn how to assign pegs to layers. Module 06 will focus on parenting layers. In Module 07, students will learn how to create a head rig, and in Module 08, they will learn how to create animation using the rig. Finally, in Module 09, students will conclude the course with a thank you message. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path After completing the course on Character Rigging in Toon Boom Harmony, students can pursue the following career paths: Character Rigger - £25,000 to £50,000 per year 2D Animator - £18,000 to £35,000 per year Compositor - £25,000 to £40,000 per year Motion Graphics Designer - £20,000 to £45,000 per year Art Director - £30,000 to £70,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Character Rigging in Toon Boom Harmony Course
Delivered Online On Demand1 hour
£12

Certified Web Developer Pathway with Career Guarantee

By NuYew Ltd

Accelerate Your Web Developer Career: Fast-Track Program with Exams, TOTUM Card & 5-Year Support. Enrol Today! Study methodOnline Duration9 months · Self-paced Access to content5 years CertificationsCompTIA IT Fundamentals CertificationPearson IT Specialist HTML5 Application DevelopmentPearson IT Specialist HTML and CSSPearson IT Specialist PythonPearson IT Specialist AI (Artificial Intelligence)Pearson IT Specialist JavaScriptAdobe Certified Professional PhotoshopAdobe Certified Professional IllustratorAdobe Certified Professional Premier Pro Additional info Exam(s) / assessment(s) is included in price Tutor is available to students TOTUM card included in price Job guarantee programme is included in this course Overview Learn the most in-demand digital skills in the world today with the Nuyew Tech Academy If you have an eye for detail and enjoy being creative, this could be the career for you. Web professionals plan create and code web pages that meet a specification for a client or an employer. You may be involved with the technical and graphical aspects of the website, playing a vital part of the overall look and feel as well as determining the logic of how the website functions to meet the websites intended goal. Certifications CompTIA IT Fundamentals Certification Awarded by CompTIA Pearson IT Specialist HTML5 Application Development Pearson IT Specialist HTML and CSS Pearson IT Specialist Python Pearson IT Specialist AI (Artificial Intelligence) Pearson IT Specialist JavaScript Awarded by Pearson Adobe Certified Professional Photoshop Adobe Certified Professional Illustrator Adobe Certified Professional Premier Pro Awarded by Adobe Description With a national shortage of Web Developers, starting salaries of up to £25,000 per annum (average UK Salary £37,500) and amazing future employed and self-employed career prospects, take the next step today with our Fast Track Web DeveloperProgramme. What you can expect from our Fast Track Programme: World Class Education Energetic and unlimited 24/7 Student Support Real, tangible Career Outcomes 5 Years Career Support and Course Access What our programme includes: Foundation Awards CompTIA ITF+ (IT Fundamentals) Industry Recognised Qualifications Pearson IT Specialist HTML5 Application Development Pearson IT Specialist HTML and CSS Pearson IT Specialist JavaScript Pearson IT Specialist Python Pearson IT Specialist AI (Artificial Intelligence) Adobe Certified Professional Photoshop Adobe Certified Professional Illustrator Adobe Certified Professional Premier PRO Exams Includes all Exams and Unlimited Re-Sits 5 Years Career Support Guarantee As part of our unique Support Guarantee, our Career Support Team will assist you with: CV writing Expert careers advice Interview preparation Identifying and applying for the best opportunities in your area As a student in the Nuyew Tech Academy you will also be given exclusive access to our Career Skills Academy which includes advanced courses on Employability, CV Preparation, Interview Skills and Technique and everything else you need to get ready for your new Career. Who is this course for? This course is open to anyone interested in pursuing a Career in Web Development. Our Foundation Level provides the flexibility for us to accommodate students with any level of previous knowledge and experience. Requirements This course is open to all and has no pre-requisites All you need is a passion for technology and a strong desire to succeed. Career path Our programme is designed to enable you to achieve an Entry Level/Helpdesk role during training (£18k-£24K) ensuring that you also have the vital work experience required to enter the Tech Industry at a higher level (Av Salary £37.5K). Our Career Support Guarantee gives you exclusive access to our dedicated Career Support Team and Advanced Career Skills Academy for 5 Years following Graduation.

Certified Web Developer Pathway with Career Guarantee
Delivered Online On Demand1 hour
£3,196

Events Management Course UK

By OnlineCoursesLearning.com

Events Management Course Diploma A career in events management or wedding management can be exceptionally rewarding. This is a fast paced environment where you will be expected to know the industry and have outstanding planning and problem solving skills. This course is ideal for anyone who is looking for a successful career as a wedding or event manager or for anyone who is already working within the industry, but wants to have a certification in place to prove their passion and dedication to the industry. Introduction to Events Management Course Diploma The events management course diploma is made up of twenty three modules. These modules are brimming with valuable information, tips, advice and guidance to help you enjoy a successful career as an events or wedding manager. The course should take around fifteen hours to complete with the convenience of studying at your own pace and where you feel most comfortable, utilising the online modules which work on all devices. You will learn a host of essential skills, including staging and design, event logistics, legalities and what you need to know to start your own event management business. During your studies you will have access to online support and on completion you will need to pass a multiple choice test which is based on what you have learned in the modules. On passing, you can download and print your certificate straight away.   What You Will Learn In this information packed course, you can expect to learn the following: Understand the benefits of having a diploma and what is expected of you as an events manager. Learn the benefits of strategic management, why budgeting is so important and identify different events management software solutions. Identify why customer service skills are so important along with how to improve your communication skills effectively. Learn about the various types of events you may be asked to manage during your career. Learn about staging and design and gain insight into using the venue's resources, how to use seasonal themes and so much more. Understand the importance of financial management. Learn how to stick to a budget, sell tickets and manage the finances effectively throughout the event. Get insight into the importance of health and safety at all events. Learn how to run an event safely, what to look out for and how to cater to emergencies. Get advice on troubleshooting and logistics at events from electricity supply to tables and parking. Understand the wedding planning industry and why people need wedding planners to help them organise their special day. Identify with the various wedding types. Learn the wedding planning process. How to choose the right wedding venue based on your clients. Venues, hidden extras, negotiating the best prices and more. Understand the different wedding ceremonies and legalities, such as who can get married, making it official and schedules. Learn how to choose the right wedding theme. Learn how to save money when it comes to wedding attire, along with the regulations you need to be aware of. Get valuable insight on wedding catering and entertainment. Understand your role when it comes to printed materials. Organising transportation. Tips to find the best wedding photographers and videographers. Know your role as a wedding planner when the couple is getting married abroad. How to start your own events management business. Get a firm understanding of marketing, insurance and tax when opening your own events management business.   Benefits of the Event Management Course This event management course is guaranteed to provide you with a wide range of superior benefits from when you first decide on events management as your career to running your own successful business. The benefits include: Recognised certification. Online support throughout your studies. Informative modules you can rely on. Study at your own pace, no set schedules to work to. Boost your career in events management. Gain the knowledge and skills you need to enjoy a successful career. Get the insight and advice you need to start your own events management business.

Events Management Course UK
Delivered Online On Demand
£50

AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This is an intermediate course for architects, system integrators, security administrators, network administrators, software engineers, technical support individuals, and IBM Business Partners who implement LPARs on IBM Power Systems. Overview Describe important concepts associated with managing POWER7 processor-based systems, such as Logical partitioning (LPAR), dynamic partitioning, virtual devices, virtual processors, virtual consoles, virtual Local Area Network (VLAN), and shared processors Describe the features of the PowerVM Editions. Use the System Planning Tool to plan an LPAR configuration Describe the functions of the HMC Configure and manage the HMC, including users and permissions, software, startup and shutdown, remote access features, network configuration, security features, HMC backup and restore options, and the HMC reload procedure Describe the rules associated with allocating resources, including dedicated processors, processing units for Micro-Partitions, memory, physical I/O for AIX and Linux partitions Configure and manage LPARs using the HMC Graphical User Interface (GUI) and HMC commands Interpret physical and AIX location codes and relate to the key hardware components Power on and power off the POWER7 system Use the HMC to back up and restore partition data In this course, students will learn the skills needed to become an effective administrator on IBM's POWER7-based systems that support Logical Partitioning (LPAR). Day 1 Introduction to partitioning Hardware system overview Hardware Management Console Day 2 Hardware Management Console (cont.) System Planning Tool HMC and managed system maintenance System power management Planning and configuring logical partitions Day 3 Planning and configuring logical partitions (cont.) Partition operations Dynamic resource allocation Exercise 9 Additional course details: Nexus Humans AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning
Delivered OnlineFlexible Dates
Price on Enquiry