282 Social Responsibility courses

Embark on a transformative journey with our 'Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3' course, designed to equip you with a comprehensive understanding of mental well-being in professional environments. Beginning with the fundamentals, the curriculum introduces learners to the essence of mental health, paving the way for deeper insights into first aid for psychological well-being. As you navigate through the intricacies of various psychiatric conditions, from childhood through adulthood, the course offers a rare glimpse into the complexities of the human mind. With a focus on recognising and responding to crises, the training advances through engaging modules that address the spectrum of disorders, therapeutic strategies, and the critical role of workplace support. Learning Outcomes Gain a foundational comprehension of mental health and its impact on workplace dynamics. Develop the ability to identify and understand various psychiatric disorders across different life stages. Acquire the knowledge to advocate for mental health awareness and support within professional settings. Learn the legal framework and social services available for mental health support in the workplace. Master the techniques for effective intervention and support for colleagues facing mental health challenges. Why choose this Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 course for? Individuals keen on becoming workplace mental health supporters. Team leaders and managers aiming to foster a supportive work environment. HR professionals seeking to implement mental well-being strategies. Health and safety officers looking to broaden their expertise in mental health. Any employee wishing to advocate for better mental health practices at work. Career path Mental Health First Aid Officer - £25,000 to £30,000 HR Wellness Specialist - £28,000 to £35,000 Workplace Inclusion Manager - £30,000 to £40,000 Employee Assistance Programme Coordinator - £26,000 to £32,000 Occupational Health Advisor - £31,000 to £45,000 Corporate Social Responsibility Manager - £35,000 to £50,000 Prerequisites This Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 Module 1: Introduction to Mental Health 00:13:00 Module 2: Overview of Mental Health First Aid 00:14:00 Module 3: Childhood and Adolescent Psychiatric Disorders 00:13:00 Module 4: Stress and Anxiety Disorders 00:22:00 Module 5: Schizophrenia 00:25:00 Module 6: Personality Disorders 00:36:00 Module 7: Mood Disorders 00:20:00 Module 8: Eating & Sleeping Disorders 00:41:00 Module 9: Self-Harm and Suicide 00:18:00 Module 10: Medication and Therapy in the Treatment of Mental Illness 00:30:00 Module 11: Social Attitudes to Mental Illness 00:12:00 Module 12: Mental Health Legislation and Services 00:28:00 Module 13: Mental Health in the Workplace 00:22:00 Module 14: Approach and React To People in Mental Health Crisis 00:27:00 Mock Exam Mock Exam - Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 00:20:00 Final Exam Final Exam - Certificate in Workplace Mental Health First Aid and Advocacy at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

[vc_row][vc_column][vc_column_text] Description Master the techniques of Gestalt Therapy and boost your professional development with the Level 2 Certificate in Gestalt Therapy course. If you're considering a career in psychotherapy, this accredited course provides you with practical knowledge and skills, regardless of your academic background. Gestalt Therapy is a psychotherapeutic treatment invented by Fritz Perls in the 1940s to help patients find happiness in the now rather than fixate on past traumas. Gestalt therapy also helps you to combat addiction, eating disorders and grief through roleplay. Through our online learning platform, you can explore the fundamental principles of Gestalt therapy, including its many mental health benefits. The awarding body course will give you a general understanding of Gestalt therapy and is designed to teach you the fundamental principles of the Gestalt approach. You will learn the importance of experiments in therapy sessions and how to work with couples and groups. You will also explore the strategies used by prominent Gestalt therapists, such as the empty chair technique, repetition and exaggeration, mindfulness and cognitive counselling. You can study from anywhere with an internet connection. On successful completion, after you submit your answers, you will receive a certificate of achievement, which you can use as proof of your new skills. Who is the course for? Anyone who is interested in Gestalt Therapy approach Anyone who wants to become a coach, counsellor, therapist Anyone who wants to use their certification from this course for work or further study! Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction About the Instructor FREE 00:03:00 About the Course 00:05:00 What is Psychotherapy 00:10:00 Introduction to Gestalt Therapy What is Gestalt Therapy 00:09:00 The origins of Gestalt Approach 00:12:00 Psychoanalysis & Gestalt approach 00:09:00 Forms of Psychotherapy 00:11:00 Therapeutic Relationship in Gestalt therapy 00:11:00 Philosophy and Principles in Gestalt Therapy The 'Self' in Gestalt therapy 00:09:00 Gestalt 'Present' Awareness 00:10:00 The concept of 'Respect' 00:06:00 The concept of 'Social Responsibility' 00:07:00 The Concept of 'Relationship' in Gestalt 00:08:00 Phenomenological Method 00:06:00 The Essence & Principles Dialogical Relationship 00:06:00 Field Theoretical strategies 00:07:00 Experimental Freedom 00:06:00 The Theory of Change 00:09:00 The concept of 'Mindfulness' 00:11:00 Gestalt Therapy Techniques Exercise and Experiments 00:05:00 The Empty Chair Technique 00:09:00 Discussing 'dreams' (Dream Work) 00:10:00 Exaggeration & Repetition 00:05:00 Guided Imagery and Fantasy 00:11:00 Suppressive Techniques 00:09:00 Working with 'Unfinished Business' 00:09:00 Forms & Methods of Therapy Working with Couples 00:00:00 Working with Groups 00:00:00 Pros & Cons of Gestalt Therapy The Strengths of Gestalt approach 00:00:00 Critiques & Limitations 00:00:00 Thank You and Good Bye! 00:00:00 Mock Exam Mock Exam - Level 2 Certificate in Gestalt Therapy 00:20:00 Final Exam Final Exam - Level 2 Certificate in Gestalt Therapy 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Leadership and management course teaches you the essential skills you need to succeed as a leader and manager.

Overview This comprehensive course on Business Strategy for Managers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Strategy for Managers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Strategy for Managers. It is available to all students, of all academic backgrounds. Requirements Our Business Strategy for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 78 lectures • 01:32:00 total length •What is Strategy?: 00:01:00 •Strategy Definition: 00:01:00 •Mintzberg Strategy Definitions: 00:01:00 •What is Strategy and Identifying the Strategy of a Company?: 00:01:00 •Identifying the Strategy of a Company: 00:01:00 •Strategy and the Quest for Competitive Advantage: 00:01:00 •Strategy and the Business Model of the Firm: 00:01:00 •Why Crafting and Executing Strategy Are Important Tasks: 00:01:00 •The Ideology of Strategy: 00:01:00 •The 3C Model and the Triple Bottom Line: 00:01:00 •Hierarchy of Strategy: 00:01:00 •Management By Objectives (MBO): 00:01:00 •Mintzberg (Strategy and Structure): 00:01:00 •Strategic Management Approaches: 00:01:00 •Prescriptive Strategy: 00:01:00 •Emergent Strategy: 00:01:00 •Strategic Thinking: 00:02:00 •Design Led Thinking: 00:01:00 •Game Theory: 00:01:00 •Decision Making Models: 00:01:00 •Models of Decision Making: 00:02:00 •Strategic Frameworks and Models: 00:01:00 •Perspectives on Strategic Directions & the Market Based View (MBV): 00:01:00 •VRIO Resource Based Framework and Knowledge Based View: 00:02:00 •Relational and Transient Based Views: 00:01:00 •Dominant Themes - Corporate Social Responsibility (CSR): 00:01:00 •Dominant Themes - Digital Disruption: 00:01:00 •Corporate Governance and Ethical Leadership: 00:01:00 •Strategic Management and Approaches Summary: 00:01:00 •Evaluating the External Environment of a Company: 00:01:00 •Relevant Components of the External Environment of a Company: 00:02:00 •Five Forces Framework: 00:01:00 •Potential New Entrants and Substitute Products: 00:01:00 •Buyer/Customer Power, Suppliers and Rivalry: 00:02:00 •Five Forces Framework: 00:01:00 •Strategic Group Analysis: 00:01:00 •Obtaining Necessary Data: 00:01:00 •Critical Success Factors: 00:01:00 •Evaluating the Company's Resources, Capabilities & Competitiveness: 00:02:00 •Analyzing the Position and Current Strategy of a Company: 00:01:00 •Consumer Needs Analysis and Strategic Alignment: 00:01:00 •Balanced Scorecard: 00:02:00 •Analyzing Resources and Capabilities: 00:01:00 •Resources: 00:01:00 •Core Competencies: 00:01:00 •SWOT: 00:01:00 •The Value Chain and Customer Value Proposition: 00:01:00 •Different Value Chains: 00:02:00 •Competitive Strength Assessments: 00:01:00 •Strategy Mapping: 00:01:00 •Section Summary: 00:01:00 •Building Your Business Strategy for the Firm: 00:02:00 •Key Actions: 00:01:00 •The 5 Generic Competitive Strategies: 00:01:00 •Low-Cost Provider Strategies: 00:01:00 •Broad Differentiation Strategies: 00:01:00 •Focused Strategies: 00:01:00 •Best-Cost Provider Strategies: 00:01:00 •Developing Competitive Strategies: 00:01:00 •Offensive and Defensive Strategies: 00:02:00 •Blue and Red Ocean Strategy: 00:01:00 •Horizontal and Vertical Strategies: 00:02:00 •Outsourcing Strategies: 00:01:00 •Strategic Alliances and Partnerships: 00:01:00 •Evaluating Business-Unit Competitive Strength: 00:01:00 •Building Corporate Level Strategy and Crafting New Strategic Moves: 00:01:00 •Functional Level Strategy: 00:01:00 •These Strategic Levels Lead to the Functional Strategy: 00:01:00 •Globalizing Your Strategy: 00:02:00 •Major Driver for Expansion: 00:01:00 •Strategic Approaches to Intentional Expansion: 00:01:00 •Transnational Strategy: 00:01:00 •How to Compete in Developing Countries: 00:02:00 •Commerce is Everywhere: New Retail and the Future: 00:01:00 •Strategy and the Future: Strategic Planning and Sense Making: 00:02:00 •Strategic Process Principles: 00:01:00 •Core Strategic Thinking: 00:01:00 •Summary: 00:01:00

Are you looking to elevate your professional skills to new heights? Introducing our Diploma in Compliance Audit & Risk Management at QLS Level 5, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Diploma in Compliance Audit & Risk Management at QLS Level 5 is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. Each course within the bundle is crafted to not only impart essential knowledge but also to enhance practical skills, ensuring that learners are well-equipped to excel in their respective fields. From gaining cutting-edge industry insights to mastering critical thinking and problem-solving techniques, this bundle is an amalgamation of learning experiences that are both enriching and empowering. Moreover, Diploma in Compliance Audit & Risk Management at QLS Level 5 goes beyond just online learning. Upon completion of the bundle, learners will receive a free QLS Endorsed Hardcopy Certificate & 11 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Diploma in Compliance Audit & Risk Management at QLS Level 5! QLS Endorsed Course: Course 01: Diploma in Compliance Audit & Risk Management at QLS Level 5 CPD QS Accredited Courses: Course 02: Enterprise Risk Management and ISO 31000 Course 03: Corporate Risk And Crisis Management - Online Course Course 04: Corporate Social Responsibility (CSR) Course 05: Business Law Course 06: Anti-Money Laundering (AML) Training Course 07: KYC Course 08: Diploma in Lean Process and Six Sigma Course 09: Finance: Financial Risk Management Course 10: Cyber Security Awareness Training Course 11: GDPR Course 12: Workplace Confidentiality Learning Outcomes Upon completion of the bundle, you will be able to: Acquire industry-relevant skills and up-to-date knowledge. Enhance critical thinking and problem-solving abilities. Gain a competitive edge in the job market with QLS-endorsed certification. Develop a comprehensive understanding of Audit & Risk Management. Master practical application of theoretical concepts. Improve career prospects with CPD-accredited courses. The Diploma in Compliance Audit & Risk Management at QLS Level 5 offers an unparalleled learning experience endorsed by the Quality Licence Scheme (QLS). This endorsement underlines the quality and depth of the courses, ensuring that your learning is recognised globally. The bundle includes 11 CPD-accredited courses, each meticulously designed to cater to your professional development needs. Whether you're looking to gain new skills, enhance existing ones, or pursue a complete career change, this bundle provides the tools and knowledge necessary to achieve your goals. The Quality Licence Scheme (QLS) endorsement further elevates your professional credibility, signalling to potential employers your commitment to excellence and continuous learning. The benefits of this course are manifold - from enhancing your resume with a QLS-endorsed certification to developing skills directly applicable to your job, positioning you for promotions, higher salary brackets, and a broader range of career opportunities. Embark on a journey of professional transformation with Diploma in Compliance Audit & Risk Management at QLS Level 5 today and seize the opportunity to stand out in your career. Enrol in Audit & Risk Management now and take the first step towards unlocking a world of potential and possibilities. Don't miss out on this chance to redefine your professional trajectory! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a Free Premium QLS Endorsed Hard Copy Certificate titled 'Diploma in Compliance Audit & Risk Management at QLS Level 5' & 11 Free CPD Accredited PDF Certificates. These certificates serve to validate the completion of the course, the level achieved, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Diploma in Compliance Audit & Risk Management at QLS Level 5 bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing the Diploma in Compliance Audit & Risk Management at QLS Level 5 course bundle, each offering promising prospects and competitive salary ranges. Whether you aspire to climb the corporate ladder in a managerial role, delve into the dynamic world of marketing, explore the intricacies of finance, or excel in the ever-evolving field of technology. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 11 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - Included

Registration starts at 7:30 AM. The training will begin promptly at 8:00 AM. Please plan your arrival accordingly to ensure you don't miss any important information. Reduce Emissions, Save Costs, Earn a CPC Hours, and Ensure Full Compliance Topics Covered: FORS Lo-CITY Driver Training (3.5 hours): • Relationship between driving style, fuel consumption, and environmental impact • Benefits of regular vehicle maintenance and checks • Fuel-efficient driving techniques • Utilising in-vehicle technology for fuel economy • Benefits of journey planning • Alternative fuels for commercial vehicles Highway Code Training Content: Course introduction, objectives, and expectations. Introduction to the Highway Code and its relevance. Types of road users and training for various groups. Respecting and understanding the risks to different road user categories. Confirmation of knowledge quizzes covering all aspects of the Highway Code and traffic regulations. Course Details: Format: Remote Session (7 hours) CPC Hours: Yes Cost: £89.50 - Includes course fee, Driver CPC Upload fee, VAT This award-winning program (awarded the prestigious Education in Transport award at the 2017 National Courier Awards) is perfect for any fleet operator looking to: Meet FORS Gold accreditation requirements. Improve driver performance and fuel efficiency. Reduce their environmental footprint. Enhance corporate social responsibility. Please note that this course is delivered online and provides 7 hours of Driver CPC training. Ready to get started? Book online or feel free to contact our training department at training@totalcompliance.co.uk or call 0345 9001312 to register for this valuable course. Please review our Terms and Conditions for more information.

Explore the key concepts of Environmental, Social, and Governance (ESG) with our expert-led course designed for professionals. Learn how to seamlessly incorporate sustainable practices into your business strategy and enhance your corporate responsibility. Gain the tools and insights necessary to effectively implement ESG initiatives within your organisation. Join now and lead the change towards a more sustainable future!

Are you looking to improve your current abilities or make a career move? Our unique might help you get there! Expand your expertise with high-quality training - study the and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Business Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. >> Course Curriculum << Module 01: Introduction to Business Management What Is Business Management? Management in Industry The Roles of an Owner Characteristics of Management Functions of Management Understanding Organisational Structure The Impact of Organisation Design Module 02: Operations Management The Concept of Product: Goods & Services Operations Management Defined The Operation System The Operations Objectives Factors to Consider Role of Operations Manager Module 03: Introduction to Business Analysis Definition Context Core Concepts Importance Knowledge Area Key Terms Module 04: Strategic Analysis & Product Scope Introduction What Is Strategy? Strategy Development External Environment Analysis Porter's Five Forces Model Internal Environment Analysis Degree of Actual & Potential Competition Competitive Strategy Analysis Achieving & Sustaining Competitive Advantage Module 05: Project Management What is Project Management? Constraints of a Project Project Life Cycle Understanding the Project Life Cycle Module 06: Business Development & Succession Planning Definition Laying the Groundwork to Develop a Business SWOT Analysis Process of Development Succession Planning Understanding the value of Succession Planning Elements of a Succession Plan Module 07: Business Process Management Fundamentals The Vision Phase The Design Phase The Modelling Phase The Execution Phase The Monitoring Phase Module 08: Planning & Forecasting Operations Demand & Forecasting Things to Know About Forecasting Forecasting Methods Aggregate Planning Planning for Product Pricing Relationship of Cost Structure to Pricing Module 09: Performance Management Definition Components The Three Phases of Performance Management Kolb's Learning Cycle Goal-setting Theory of Motivation The Importance of Motivation Module 10: Management of Cash & Credit Cash Management The Need for Cash Cash Budget What Is Cashflow? Cash Flow Problems Remedies for Cash Flow Problems Credit Management Module 11: Managing Risk & Recovery Introduction Planning Identifying Risks Creating Risk Categories Identifying the Project Risks Investigating the Results of Risk Identification Module 12: Quality Management Introduction Quality Policy Determination Benefit/Cost Analysis Preparing for Quality Control Quality Assurance Applying Module 13: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 14: Business Environment Importance Types of Business Environment Social Responsibility of a Business Ethics Module 15: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 16: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Module 17: Human Resource Management HRM Models of HRM The Role of the HR Department Aims of HRM HRM & personnel management Module 18: Motivation & Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 19: Customer Service Introduction The Power of Positive Thinking in Customer Service Types of Difficult Customers & How to Help them How to Deal with Difficult Customers Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Module 20: Time Management Activities Planning & Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Module 21: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management Course has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Management - Course. Enrol on the Business Management Course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Business Management Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Business Management Course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Management Course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path After completing this Business Management Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

This unique Facilities Management offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required. This course ensures that an organization has the resources and infrastructure to fulfil its tasks successfully and efficiently, both in the public and private sectors. The Facilities Manager is in charge of everything from building maintenance and renovations to contract management, security, and sustainability. Management : Facilities Management is a dynamic and demanding field, which can also be quite rewarding for successful candidates. To operate as a successful organization, a business model requires effective facilities management. By taking this Facilities Management course and taking the required measures, you can gain the skills needed to manage a high-performing facility. Learning Outcomes After completing this course, you will be able to: Learn everything there is to know about facility management. Establish the significance of facility management. Investigate facility management strategies. Create a long-term project planning strategy. Learn how to manage space and services. Learn the fundamentals of risk management, change management, and human resource management. Recognize the UK's facilities management rules and regulations. Why Choose Level 7 Diploma in Management : Facilities Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this bundle Course Course 01: Management : Facilities Management Course 02: Workplace Stress Management Course 03: Anger Management ***Other Benefits of this Course 3 PDF Certificate Free Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Management : Facilities Management*** Detailed course curriculum of the Management : Facilities Management Course: Module 01: Introduction to Facilities Management The Origins of Facilities Management (FM) Definitions of Facilities Management Functions of Facilities Managers The Facility Management Life Cycle Module 02: Developing a Strategy for Facilities Management Introduction Developing a Facilities Management Strategy Strategic Analysis of Facilities Requirements Developing Solutions Strategy Implementation Module 03: Facilities Planning Real Estate Management Space Management Design Briefing Post-occupancy Evaluations Real Estate Options Totally Serviced Workplaces Module 04: Managing Office WorkSpace Introduction Space and Service Management Design of the Workplace Workspace Remodelling to Optimise Performance Workplace Effectiveness Workplace Security Power Security Module 05: Vendor Management & Outsourcing Service Providers and Suppliers Types of Relationship What Kind of Relationship is Needed? Contractual Arrangements and Partnering Gain-sharing Continual Improvement Module 06: Managing Change Change in an Organisational Setting Communicating Change Responsibilities of Those Managing Change Resolving cultural Conflict Module 07: Managing Human Resources Appropriate Management Structure Employment Obligations Functions, Job Descriptions and Skills Performance Appraisal Module 08: Managing Risk Definition of Risk Types of Risks Impact of Risk on Organisation Principles and Aims of Risk Management Risk Management Standards Risk Control Techniques Module 09: Facilities Management Service Providers Preliminary Approach Managing Agent Managing Contractor Managed Budget Total Facilities Management Determining the Best Approach Module 10: Managing Specialist Services ICT Services Health Care Services Security and Protection Services Custodial Services Professional Services Risks, Insurance and Indemnities Module 11: Public-Private Partnerships and Facilities Management Public-private Partnerships (PPPs) Procurement and Contractual Approach Main types of Service Provided Payment Mechanisms Facilities Management and Private Sector Participation Relevance and Benefits of Private Investment and Partnership Problems with Private Investment and Partnership Module 12: Health, Safety, Environment and UK Law Sustainability and Environmental Issues Relevant Legislation General Policy Corporate Social Responsibility Organisation and Administration Workers' Rights Disability Discrimination Safety Rules and Practice ------------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Management : Facilities Management This course is perfect for - Students Fresh graduates Job Seekers Anyone interested in business analysis People who are already employed in related fields and wish to improve their knowledge and abilities. Requirements Management : Facilities Management Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Management : Facilities Management The course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM include the following: Asset Manager Assistant Property Manager Construction Manager Director, Physical Plant Developer Energy Manager Certificates Certificate of completion Digital certificate - Included

Registration starts at 7:30 AM. The training will begin promptly at 8:00 AM. Please plan your arrival accordingly to ensure you don't miss any important information. Reduce Emissions, Save Costs, Earn a CPC Hours, and Ensure Full Compliance Topics Covered: FORS Lo-CITY Driver Training (3.5 hours): • Relationship between driving style, fuel consumption, and environmental impact • Benefits of regular vehicle maintenance and checks • Fuel-efficient driving techniques • Utilising in-vehicle technology for fuel economy • Benefits of journey planning • Alternative fuels for commercial vehicles Highway Code Training Content: Course introduction, objectives, and expectations. Introduction to the Highway Code and its relevance. Types of road users and training for various groups. Respecting and understanding the risks to different road user categories. Confirmation of knowledge quizzes covering all aspects of the Highway Code and traffic regulations. Course Details: Format: Remote Session (7 hours) CPC Hours: Yes Cost: £89.50 - Includes course fee, Driver CPC Upload fee, VAT This award-winning program (awarded the prestigious Education in Transport award at the 2017 National Courier Awards) is perfect for any fleet operator looking to: Meet FORS Gold accreditation requirements. Improve driver performance and fuel efficiency. Reduce their environmental footprint. Enhance corporate social responsibility. Please note that this course is delivered online and provides 7 hours of Driver CPC training. Ready to get started? Book online or feel free to contact our training department at training@totalcompliance.co.uk or call 0345 9001312 to register for this valuable course. Please review our Terms and Conditions for more information.