Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120CPD Points | Lifetime Access
Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access
Duration 3 Days 18 CPD hours This course is intended for This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. Overview After completion of the course the participant will be able to: 1. Provide guidance and implementation for IT strategy as set by senior IT and business management 2. Select and manage staff, implement training programs, career plan development and job rotation programs 3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria 4. Provide guidance for developing, testing and implementing business applications 5. Manage and/or assist in IT project management 6. Design and implement service management processes for incident, problem and change management 7. Understand the need for business continuity and design the business continuity plan 8. Review and implement information security practices and controls 9. Assist and initiate risk management practices 10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands 11. Select strategies for information management 12. Measure and improve quality of IT services CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. IT Strategy The need for Information Technology Enterprise architecture Service catalogue Service level management Sustainable development IT Organisation Personnel need Roles and responsibilities Sourcing Selection process Hiring staff Managing staff Career planning Training / job rotation Performance appraisal Staff departures Vendor Selection / Management The importance of vendors Vendor selection Request For Information (RFI) Request For Proposal (RFP) Proposal evaluation Vendor reference checks Contract negotiation Contract management Vendor management Re-compete vendors Project Management Methodologies Project organisation Starting up / initiating Planning / initiation a project Risk Quality Scope Work / Product Breakdown Structure PERT diagram / Gantt chart Cost Communication Application Management Software Development Life Cycle (SDLC) Software Quality Assurance (SQA) Requirements Development Testing Adoption (implementation) Maintenance Service Management Incident management Problem management Change management Business Continuity Management Standards and guidelines Objectives Context Interested parties Scope Roles and responsibilities Resources and competences Awareness and communication Documentation Business Impact Analysis Risk Management Guidelines Context establishment Identification Analysis Evaluation Treatment Communication Monitoring and control Information Security Management Standards Confidentiality Integrity Availability Controls types Guideline for controls selection Control categories Information security awareness Security incident response Information and Knowledge Management Information management Data management Information management - technologies Business intelligence Data management - technologies Best practices in data governance Pitfalls in data governance Business Change Management Business change Frameworks, models and techniques Needs identification Cloud computing Social media / digital marketing Big data Internet of Things (IoT) Quality Management Standards, guidelines and frameworks Objectives Activities Services review Customer feedback Customer survey Key Performance Indicators (KPI) Metrics Scorecards and reports Quality register Exam Actual course outline may vary depending on offering center. Contact your sales representative for more information.
A hands-on course to learn about different tools and scenarios to ingest data into Data Lake. This course includes end-to-end demonstrations to ingest, process, and export data using Databricks and HDInsight, which will help you have a good understanding of Azure Data Lake Services.
Give a compliment to your career and take it to the next level. This Level 2 Certificate in Business Improvement Techniques bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Level 2 Certificate in Business Improvement Techniques bundle will help you stay ahead of the pack. Throughout the Level 2 Certificate in Business Improvement Techniques programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Level 2 Certificate in Business Improvement Techniques course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Level 2 Certificate in Business Improvement Techniques Bundle Consists of the following Premium courses: Course 01: Business Strategy Planning Course 02: Financial Modelling for Decision Making and Business plan Course 03: Business Plan Course 04: Business Development Course 05: Applied Business Analysis Diploma Course 06: Business Intelligence and Data Mining Masterclass Course 07: Disruptive Innovation for Business Course 08: Compliance & Business Risk Management Course 09: Business Law Course 10: Digital Marketing Business Tips Course 11: Social Media Strategy for Business Enrol now in Level 2 Certificate in Business Improvement Techniques to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Level 2 Certificate in Business Improvement Techniques expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Level 2 Certificate in Business Improvement Techniques bundle. Requirements This Level 2 Certificate in Business Improvement Techniques course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Strategy Planning) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Course Overview Are you a small business owner or looking to kickstart a career in digital marketing? The Digital Marketing course is a complete masterclass for learners of all levels. You will learn how to develop a winning social media strategy for your business, master essential SEO skills, work with influencers, and craft powerful marketing emails. It will teach you how to rise above your competitors and optimise your content and apps, step-by-step. Through this course, you will explore all the key areas of digital marketing, along with up-to-date best practices. You will explore techniques and strategies used by expert marketers, and will develop in-demand industry skills to kickstart a successful career in marketing. Enrol today and learn from the experts. This best selling Digital Marketing has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Digital Marketing is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Digital Marketing is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Digital Marketing is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Digital Marketing, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Digital Marketing will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Digital Marketing to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
ð Elevate Your Customer Service to Extraordinary Heights! ð Are you ready to revolutionize the way you interact with your customers? Welcome to the 'Customer Service Masterclass - An Unforgettable Support Experience' - the ultimate online course designed to transform your customer service from ordinary to extraordinary! ð Why Choose Our Masterclass? ⨠Create Unforgettable Experiences: Learn the art of crafting memorable interactions that leave a lasting impression on your customers. From first contact to issue resolution, discover the secrets to building meaningful connections. â Master Proactive Problem-Solving: Anticipate your customers' needs before they even realize it! Uncover proven strategies to address concerns efficiently and effectively, turning potential problems into opportunities to showcase your stellar service. ð Navigate the Digital Landscape with Ease: In today's digital age, customer service goes beyond face-to-face interactions. Gain insights into managing online inquiries, social media interactions, and virtual support channels with finesse. ð¥ Boost Customer Satisfaction and Loyalty: Happy customers are loyal customers. Uncover the techniques that will not only meet but exceed customer expectations, fostering loyalty that lasts a lifetime. ð Measure and Improve: Dive into the world of analytics and feedback to continuously enhance your service. Discover how to turn data into actionable insights, driving ongoing improvements for an ever-evolving customer experience. ð What You'll Learn: The Psychology of Customer Satisfaction Effective Communication Strategies Handling Challenging Situations with Grace Implementing Proactive Customer Service Harnessing Technology for Seamless Support Building a Customer-Centric Culture within Your Team ð Exclusive Bonuses: Enroll now and receive: ð Comprehensive Course Materials ð£ï¸ Access to a Thriving Community of Like-Minded Professionals ð Practical Tools and Templates for Immediate Implementation ð©âð» Who Should Enroll: Customer Service Representatives Support Team Leaders Entrepreneurs and Small Business Owners Anyone Passionate about Delivering Exceptional Service ð¡ Ready to Stand Out in a Crowded Marketplace? Don't miss out on the chance to take your customer service to new heights. Join the 'Customer Service Masterclass' and unlock the key to creating an unforgettable support experience for your customers. Enroll now and let excellence become your standard! ð Transform today, thrive tomorrow! ð Course Curriculum
Dreaming of transforming ideas into captivating visuals? Ready to unlock your potential as a sought-after graphic designer? Look no further than the Level 5 Diploma in Adobe Graphics Design! This comprehensive program is your gateway to the exciting realm of graphic design. Dive into the captivating world of Adobe Graphics Design with our Level 5 Diploma course. Unleash your creativity and master the art of visual communication using industry-leading software. Explore the fundamentals and intricacies of graphic design, from the basics to advanced techniques. Elevate your designs to new heights and become proficient in Adobe Photoshop, Illustrator, and InDesign. Discover the secrets behind creating stunning logos, captivating typography, and professional print works. Join us on this exhilarating journey and unlock endless possibilities in the realm of design. Learning Outcomes: Confidently navigate the core principles of graphics design. Master industry-standard software: Photoshop, Illustrator, and InDesign. Craft captivating visuals for various design projects. Design impactful logos and branding elements. Develop a keen eye for detail and aesthetic balance. Gain the knowledge and skills to launch a successful graphics design career. Level 5 Diploma in Adobe Graphics Design Module 01: Basics of Graphic Design Module 02: Foundation in Design Module 03: Adobe Photoshop Basics Module 04: Designers go to Software Module 05: Adobe Illustrator Introduction and Typography Module 06: Creating Logos with Illustrator Module 07: Logo Design Basics Module 08: Adobe in Design and Print Work Introduction Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 5 Diploma in Adobe Graphics Design The Level 5 Diploma in Adobe Graphics Design is designed for individuals seeking to enhance their skills and knowledge in the dynamic fields, like - Graphic Designer Logo Designer Branding Specialist Multimedia Designer Social Media Designer Web Designer Requirements Level 5 Diploma in Adobe Graphics Design To enrol in this Level 5 Diploma in Adobe Graphics Design course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Adobe Graphics Design Graphic Designer: £20,000 to £40,000 per year Junior Art Director: £25,000 to £45,000 per year Multimedia Specialist: £22,000 to £45,000 per year Web Designer: £22,000 to £40,000 per year Digital Illustrator: £20,000 to £35,000 per year User Experience (UX) Designer: £25,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each