44794 Ski courses in Cardiff delivered Online

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

I am a Reiki Teacher in Manchester and one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course. I teach all three levels of Reiki courses, level 1 reiki. level 2 reiki and reiki master level 3

Want learn how to use social media to market your business effectively? Join this short course from Let’s Do Marketing to learn how to create your social media strategy for success – and come away with the knowledge, skills and confidence to start connecting with your customers online!

Study flexibly online with NMA for a BSc (Hons) Motorsport Engineering and open the door to an exciting career in motorsport. Study around work and family and choose your own start date. This course will teach you the specialist skills required by this competitive global industry.

BCG Course

This Foundation Certificate  is an internationally recognised qualification, endorsed by TQUK, which is regulated by Ofqual, a UK Government department.

Historic Road Rallying training webinar on Regularity focusing on Average Speed Table style regularities.

Inspiring, interactive and unique 4-hour CPD certified training on Communication and Co-production with Parents/Carers

Study online for the Master’s Advanced Motorsport Engineering and boost your motorsport career. With the ability to fit your studies around your existing career and family, the MSc is flexible and affordable. Start on any date and study when and where suits you!

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.