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Duration 3 Days 18 CPD hours This course is intended for Individuals preparing for the Cisco Customer Success ManagerSpecialist certification Individuals who have experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology Overview After taking this course, you should be able to: Describe the role of the Customer Success Manager Describe the tools that the Customer Success Manager uses to ensure customer experience Describe the lifecycle approach to customer experience The Cisco Customer Success Manager (DTCSM) v2.2 course gives you the confidence and competence to fulfill the Customer Success Manager (CSM) role successfully, helping your customers realize value from their solutions and achieve their business outcomes. The course offers experiential learning through practical exercises using situations based on real-life use cases and case studies. In this highly interactive course, you can practice and gain confidence in fulfilling core tasks using best-practice tools and methodologies while receiving feedback from the facilitator and your peers.This course is based on understanding the customer lifecycle and how to optimize that journey, increasing the value realized by the customer, and maximizing your likelihood to maintain their loyalty and renew or expand their business opportunities. The course helps you prepare for the 820-605 Cisco Customer Success Manager (CSM) exam. By passing this exam, you earn the Cisco Customer Success Manager Specialist certification. Course Outline Transition to Subscription Economy Customer and Industry Trends Defining Customer Success and the CSM Role Engaging the Customer for Success Engaging the Customer for Success Addressing Barriers Customer Success Management Activities Success Plan Elements Customer Success Management Activities Additional course details: Nexus Humans Cisco Customer Success Manager v2.2 (DTCSM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Customer Success Manager v2.2 (DTCSM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for IT Asset Managers and other IT professionals involved in Asset Management, resource budgeting, finance, software licensing, contract management and strategic planning. Overview Students earning a CHAMP certification will see financial benefits of enhanced Hardware Asset Management best practices and uncover many savings opportunities to increase their organizations' bottom line by managing the lifecycle of the hardware asset. They will receive an awareness of several avenues for savings, compliance, global disposal and revenue generation practices for properly managing the lifecycle of hardware assets. Designed to address the numerous issues plaguing professionals in managing hardware assets, the IAITAM Certified Hardware Asset Management Professional (CHAMP) Course follows the lifecycle of IT hardware assets beyond the scope of the cradle to grave analogy and discusses the business practices that can best be used to manage those assets efficiently and cost-effectively. Emphasis is placed on identifying the policies that enhance lifecycle management. In general, policies are only effective if developed by a cross-section of the impacted departments, are reviewed frequently to remain current and are consistently communicated and enforced. The course is followed by a certification test for those that wish to achieve CHAMP certification. Course Outline Basics of Hardware Asset Management The Power of ITAM Centralization Best Practices for Asset Standards Implementing a Program Project Planning Change Management Measuring Success Tools & Automation Repository Tool Discovery Tool Acquisition & Receiving Selection & Negotiations Managing the Inventory Management During Use IMAC Process Improving the Program Improving the Value of Assets Hardware Security Reuse & Disposal Processes E-waste Decisions Evaluating ITAD Vendors Additional course details: Nexus Humans Certified Hardware Asset Management Professional (CHAMP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Hardware Asset Management Professional (CHAMP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is designed for network administrators, system administrators, network architects, systems engineers, and technical support engineers who are involved with advanced installation, configuration, maintenance, and basic troubleshooting of Ruckus ICX products. Overview Upon successful completion of this course, the student will be able to: Describe Ruckus ICX hardware Configure and implement management protocols on Ruckus equipment Configure and implement monitoring and reporting features on Ruckus equipment including syslogs and sFlow Perform hardware troubleshooting and support functions Perform firmware upgrades Configure, implement, and maintain Layer 2 STP protocols (RSTP, MSTP, PVST) Configure and manage VLANs, Virtual Ethernet routed interfaces, topology groups, and Q-in-Q Configure, deploy and maintain Link Aggregation Groups (LAGS) Describe, configure, and maintain Multi-Chassis Trunking (MCT) Integrate MCT with VRRPe for redundancy Identify PoE-capable products Configure and manage Ruckus ICX switches in a PoE environment Configure, implement, and maintain the OSPF routing protocol Configure, implement, and maintain QoS This course provides an in-depth study of the Ruckus ICX family of products and how they are utilized in an enterprise network. The course covers core competencies of configuration, operations and maintenance of Ruckus ICX products. This course also covers core L2/L3 protocol configurations including STP family, OSPF, QoS, and Ruckus proprietary protocols and technology including MCT, VRRPe and FDP. This course provides an in-depth study of the Ruckus ICX family of products and how they are utilized in an enterprise network. The course covers core competencies of configuration, operations and maintenance of Ruckus ICX products. This course also covers core L2/L3 protocol configurations including STP family, OSPF, QoS, and Ruckus proprietary protocols and technology including MCT, VRRPe and FDP. Additional course details: Nexus Humans Ruckus ICX 200 Administrator Training Course training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Ruckus ICX 200 Administrator Training Course course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is the first in a series of two courses designed for programmers who are new to RPG IV. Basic programming experience is required. The student should have attended at least an introductory course to programming such as one of those available at technical colleges. The student is not taught the concepts of programming. Experienced programmers who are new to the Power System with IBM i should also attend this course. Examples of other programming languages are BASIC, COBOL, or RPG II. This course focuses entirely on the features of the RPG IV Version 7 compiler and the techniques that this compiler provides. Features of V7 are discussed. Previous techniques and the maintenance of programs that are written using legacy techniques, such as fixed format calculations, are not covered in the classroom. Some additional material and the bibliography will assist the new RPG IV programmer in the maintenance of legacy applications. Overview Write RPG IV version 7.1 programs to produce reportsWrite simple RPG IV version 7.1 inquiry programs that interact with displaysReview compilation listing, find and correct compilation errorsMaintain existing applications written in the RPG IV Version 7.1 languageUse many popular RPG IV built-in functions This course is a comprehensive exposure to the basic features and functions of RPG IV for Version 7. Course Outline RPG IV introduction Coding specifications for RPG IV Data representation and definition Manipulating data in calculations Using printer and display files in an RPG IV program Structured programming, error handling, subprocedures, and subroutines Using arrays, data structures, and data areas Accessing the DB2 database using RPG IV What's next? Additional course details: Nexus Humans AS06 IBM RPG IV Programming Fundamentals Workshop for IBM i training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AS06 IBM RPG IV Programming Fundamentals Workshop for IBM i course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This is an introductory level React development course for web developers. Overview Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn about and explore: A basic and advanced understanding of React components An advanced, in-depth knowledge of how React works A complete understanding of using Redux How to build, validate, and populate interactive forms How to use inline styles for perfect looking components How to test React components How to build and use components How to get control of your build process Introduction to React | React Basics is a three-day hands-on course designed to get students quickly up and running with Core React skills. Geared for more experienced web developers new to React, this course provides students with the core knowledge and hands-on skills they require to build reliable, powerful React apps.Throughought the course students will explore React fundamentals with a progressive, example-driven approach. You?ll create your first apps, learn how to write components, start handling user interaction, and manage rich forms. We end the first part by exploring the inner workings of Create React App (Facebook?s tool for running React apps), and building a multi-page app that uses client-side routing.Every project in this course was built using Create React App. Create React App is based on Webpack, a tool which helps process and bundle our various JavaScript, CSS, HTML, and image files. We explore Create React App in-depth in the module ?Using Webpack with Create React App.?Students will build Single Page Applications (SPA), create robust routing with error handling, and both class and functional reusable components.The lab project will also include the use of form validation.NOTE: This is a foundational course that explores how to build your first React application. Students who want a deeper dive, withmore intermediate level topics such as Redux, REST, Unit Testing and more might consider the TT4195 Mastering React five-daysuperset of this class as an alternative. ES6 Primer Prefer const and let over var Arrow functions Modules Object.assign() Template literals The spread operator and Rest parameters Enhanced object literals Default arguments Destructuring assignments Your First React Web Application Setting up your development environment JavaScript ES6 /ES7 What?s a component? Building The App Making The App data-driven Your app?s first interaction JSX and the Virtual DOM React Uses a Virtual DOM Why Not Modify the Actual DOM? What is a Virtual DOM? Virtual DOM Pieces ReactElement JSX

Duration 5 Days 30 CPD hours This course is intended for This course is intended for students who want to gain knowledge of basic networking components, TCP/IP, and related services Overview Upon successful completion of this course, students will be able to identify different types of networks, understand TCP/IP protocols, subnetting, name resolution, and configuring various related services This course will introduce students to different types of network environments, understand the processes involved with TCP/IP-based networking, and installing and configuring related services such as DHCP, DNS, Active Directory, and VPNs Basic Network Infrastructure Network Architecture Standards Local Area Networking Wide Area Networking Wireless Networking Connecting Network Devices OSI Model Networking Hardware Introduction to TCP/IP History of TCP/IP TCP/IP Terminology TCP/IP Components in Windows Architectural Overview of TCP/IP TCP/IP Protocol Suite Internet Layer Protocols Transport Layer Protocols IP Addressing IPv4 Addressing IPv6 Addressing Subnetting Subnetting for IPv4 Subnetting for IPv6 IP Routing IP Routing Overview IPv4 Routing Dynamic Host Configuration Protocol DHCP Overview How DHCP Works Windows-based DHCP DHCP Relay Agent Host Name Resolution TCP/IP Naming Schemes Name Resolution Process Domain Name System Overview The Domain Name System Name Resolution Name Server Roles Resource Records Zone Transfers Windows Support for DNS Active Directory Fundamentals DNS Server in Windows Active Directory Integration Windows Internet Name Service Introduction to WINS How WINS Works WINS Client and Server Configuration Virtual Private Networking Virtual Private Networking Overview VPN Protocols VPN Server Installation Troubleshooting TCP/IP Basic Steps Windows Troubleshooting Tools Troubleshooting IPv4 Additional course details: Nexus Humans Network Fundamentals and Implementing TCP/IP training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Network Fundamentals and Implementing TCP/IP course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This is an introductory-level course for Users new to Tableau who will be administering a Tableau Server installation, including managing content, users, and permissions. Overview This skills-focused course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment led by our expert facilitator, students will learn how to: User interactions with Tableau Server Tableau Server components Single-server installation Content administration Authorization and permissions Users, groups, and sites Data sources and extracts Schedules, tasks, and subscriptions Monitoring server status Command-line utilities and REST API Upgrading a single-server installation to a new version Modifying the authentication method This fast paced hands-on course provides in-depth coverage of Tableau Server administration. The knowledge and skills acquired are best geared toward those who will be administering a Tableau Server installation, including managing content, users, and permissions. Tableau Server Overview Tableau Product Line End-User Abilities Tableau Server Architecture Component Functions Server Diagrams Single Server Installation Technical Specifications Tableau Server Installation Checklist Configuration Options Resolutions for Common Installation Issues Installing Tableau Server Software User Experience Content Navigation, Searching, and Filtering Exploring Server Content Types and Objects Updating Account Settings Setting the Start Page Viewing Version Information Renaming a Project Adding a Workbook Description Authorization and Permissions Administrator Settings Authorization Overview Functional Security Model Site Roles Content Ownership and Permissions Permission Rules and Capabilities Permissions and the Default Project Creating Projects, Local Groups, and a Local User Importing Users and Adding Users to Groups Granting Permissions to Projects Creating a Project Leader Publishing and Changing Ownership of a Workbook Moving a Workbook Site Administration Data Sources, Extracts, Schedules, and Subscriptions Creating, Publishing, and Connecting to a Data Source Data Engine and File Store Creating and Publishing Extracts Backgrounder Schedules Subscriptions Enabling Subscriptions and Alerts Automating Server Tasks Automating and Programming Server Tasks Tabadmin Tabcmd Using the REST API Monitoring Server Viewing Server Status Admin Alerts Viewing Email Alerts and Admin Views Enabling Access to the Repository Custom Admin Views Licensing Information Performance Recording Upgrading Tableau Server Preparing to Upgrade Upgrading Software on the Same Machine Modifying the Authentication Method Importing AD Groups Log Files Administration Overview of Log Files Archiving Log Files Data Security Controlling What Users Can See User Filters

Duration 1 Days 6 CPD hours This course is intended for This course is intended for anyone engaged with teams or looking to live a more fulfilling life. Overview Upon successful completion of this course, participants will gain a new perspective on themselves and their emotions, and increase their value to society. In this course, participants will learn how beneficial becoming more self-aware can be and see how a highly self-aware person becomes more equipped to deal with daily life and its challenges. Getting Started Workshop Objectives Action Plan What is the Self? The Physical Self The Emotional Self The Mental Self The Spiritual Self Practical Illustration Awareness of the Physical Self Scanning Progressive Relaxation Physical Stressors Exercise Practical Illustration Time Management Organization Goal Management Priorities Procrastination Practical Illustration The Emotional Self Validity of Emotions Utility of Emotions Emotional Arousal Emotional Valence Practical Illustration Mood Management Emotional Intelligence Categories of Emotion Increasing Arousal Decreasing Arousal Practical Illustration The Mental Self Thinking Style Learning Style Personality Stinking Thinking Practical Illustration Interpersonal Awareness Addressing Different Thinking Styles Addressing Different Learning Styles Active Listening and Body Language Transactional Analysis Practical Illustration The Spiritual Self Mindfulness Meditation Cultivating Positivity Gratitude Practical Illustration Limitations of Self Awareness Navel Gazing Excessive Self Discipline Developing Humility Developing Empathy Practical Illustration Independence versus Interdependence What is Interdependence? Systems Theory More Than the Sum of All Parts Team Building Practical Illustration Wrapping Up Words from the Wise Additional course details: Nexus Humans Improving Self Awareness training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Improving Self Awareness course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Data Consultants/Managers, Developers, Program/Project Managers, and System Administrators. Overview This course is designed to give you the comprehensive skills needed to work with the Information Design Tool. The Information Design Tool enables designers to extract, define, and manipulate metadata from relational and OLAP sources to create and deploy SAP BusinessObjects universes.In this course you learn how to use data from different source systems (SAP and non-SAP) with the SAP BusinessObjects BI client tools. This five-day course is designed to give you the comprehensive skills and in-depth knowledge needed to create SAP BusinessObjects universes using the SAP BusinessObjects Information Design Tool. Basic SAP BusinessObjects Universe Design Describing Universes Defining the Components of a Universe Data Connections Defining connections Data Foundations Creating Data Foundations Using Joins Business Layers Accessing Data through the Business Layer Integrating the Business Layer Components Validating Objects Creating Measure Objects Creating Shortcut Joins Loops in a Data Foundation Resolving Loops with Joined Tables Resolving Loops Using Aliases Resolving Loops Using Contexts Detecting Contexts Editing Contexts Testing Contexts Resolving Recursive Loops Data Restrictions Defining Data Restrictions Applying Mandatory Data Restrictions Applying Optional Data Restrictions Lists of Values (LOV) Providing a List of Values Parameters Illustrating Runtime Parameters Object @functions Using Object @functions in Queries Applying the Aggregate Awareness Optimization Method Using Other @ Functions Navigation Paths Defining Drill Down Navigation Paths Derived Tables Creating Derived Tables Key Awareness Defining Numeric Keys Universe Management with Data Foundation and Business Layer Views Managing a Universe using the Data Foundation View Managing a Universe using the Business Layer View Universe Optimization Optimizing Universes Using Parameters Universe Deployment and Security Deploying a Universe Securing a Published Universe Creating Data Security Profiles Creating Business Security Profiles Assigning Security Profiles to Users Identifying the Priority of Security Settings Updating a Published Universe SQL Clause Processing Problems Determining How the Order of SQL Clauses Affects Data Returned Detecting Ambiguity Caused by SQL Requests Run Against Joined Tables Resolving Ambiguity Caused by SQL Requests Run Against Joined Tables Identifying Fan Traps Resolving Ambiguity Caused by SQL Requests Run Against Joined Tables Outer Join Problem Resolution Resolving an Ambiguous Outer Join Using @AggregateAware Universe Creation from Different Data Sources Identifying the Different Data Sources Creating an OLAP Universe Creating a Multi-source Universe Shared Projects Using Shared Projects Manipulating Other Designers' Resources Universe Conversion Converting Existing .unv Universes Translation Deploying Universes in Different Languages

Duration 3 Days 18 CPD hours This course is intended for Program / Project ManagerSystem ArchitectSystem Administrator Overview Learn about the elements, strategies, and tools of the SAP authorization conceptCreate and assign authorizations using the Role Administration / Profile GeneratorLearn about the principle usage of the NetWeaver Identity Management and Central User Administration (CUA) In this course, students will learn about the elements, strategies, and tools of the SAP authorization concept, create and assign authorizations using the Role Administration/Profile Generator, & learn about the Central User Administration role. Authorizations Describing Authorization Authorization Concepts for Compliant Identity Management Designing Authorization for an AS ABAP-Based System Implementing Authorization for an AS ABAP-Based System Authorization Terminology Defining the Authorization Elements and Terms Checking Authorizations in ABAP Systems User Maintenance Maintaining User Data Basic Role Maintenance Defining a Role Defining Authorizations in a Role Defining Customizing Roles Creating Composite Roles Creating Reference and Derived Roles Maintaining Roles for SAP NetWeaver Business Client Advanced Role Maintenance Applying the Special Functions of Authorization Maintenance Defining Authorizations for a System User Authorization Environment Configuration Installing and Upgrading Role Maintenance Configuring Role Maintenance Defining System Settings Analyzing Missing Authorizations Transporting Authorizations Integration of Authorization Systems into an Organization's Landscape Creating Users with the Central User Administration (CUA) Migrating the CUA into SAP NetWeaver Identity Management (ID Management) Identifying Non-Standard Authorization Concepts in the SAP Business Suite Integrating Authorization Assignments with Organizational Management SAP Systems for Identity Management Identifying Different User Sources Describing SAP NetWeaver Identity Management (ID Management) Planning SAP Governance, Risk, and Compliance (SAP GRC) Describing Compliant Identity Management (CIM) Additional course details: Nexus Humans ADM940 SAP AS ABAP - Authorization Concept training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ADM940 SAP AS ABAP - Authorization Concept course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.