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Give a compliment to your career and take it to the next level. This Estate Agent & Property Valuation will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Estate Agent & Property Valuation will help you keep ahead of the pack. The Estate Agent & Property Valuation incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Estate Agent & Property Valuation will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Estate Agent & Property Valuation, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Estate Agent & Property Valuation course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Estate Agent & Property Valuation Bundle Consists of the following Premium courses: Course 01: Property & Estate Agent Course 02: Social Housing and Tenant Management Level 2 Course 03: Decision-Making Course 04: Property Development Diploma Course 05: Property Law and Legislation Course 06: Understanding Wills and Probate Laws - Level 2 Course 07: Marketing Fundamentals Course 08: Digital Marketing and Advertising Level 3 Course 09: Business Analysis Level 3 Course 10: Sales: Psychology of Customers Course 11: Effective Communication Skills So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Estate Agent & Property Valuation: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 01: Property & Estate Agent Module 01 - Introduction Module 02 - Different Types Module 03 - Getting Started on the Job Module 04 - Listing Property: Finding the Sellers Module 05 - Valuation Process Module 06 - Negotiating as Estate Agent Module 07 - Selling Property: Finding the Buyers Module 08 - Letting Property Module 09 - Technology for Estate Agents Module 10 - Regulation of Estate Agents Course 02: Social Housing and Tenant Management Level 2 Introduction to Social Housing Tenant Selection and Tenant Management Managing Rental Income and Arrears Maintenance, Safety, and Security of Social Housing Resident Involvement in Social Housing Dealing with Anti-Social Behaviours Career Prospects of Social Housing Manager Course 03: Decision-Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 04: Property Development Diploma Module 01: Introduction to Property Development Module 02: Different Types of Property Module 03: Property Research Module 04: Property and the Law Module 05: Different Methods of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property Course 05: Property Law and Legislation Module 01: Introduction to Property Law Module 02: Land Law Principles- Rights and Interests Module 03: Registered and Unregistered Land Module 04: Ownership and Possession of the Property Module 05: Co-Ownership in Property Module 06: Leases and Bailment Module 07: Property Law: License Module 08: The Mortgage Law Module 09: Insurance for Property Maintenance Module 10: Proprietary Estoppel (Property Rights) Module 11: Security Interests in Property Course 06: Understanding Wills and Probate Laws - Level 2 Module 01: An Introduction to Estate and Wills Module 02: Making a Will Module 03: Trusts and Dispositions Module 04: Intestacy Module 05: Probate Module 06: Correcting Errors in a Will Module 07: Revocation of Wills Module 08: Power of Attorney Course 07: Marketing Fundamentals Module 01: Introduction to Marketing Fundamentals Module 02: Definitions of Marketing Module 03: Traditional vs Contemporary Marketing Module 04: Marketing Management Orientations Module 05: Understand your Customers Module 06: Segmentation Course 08: Digital Marketing and Advertising Level 3 Module 01: Introduction Module 02: General Tips & Tricks Series Module 03: SEO (Search Engine Optimisation) Module 04: YouTube Module 05: Google Adwords Module 06: Google Analytics Module 07: Email Marketing Module 08: Linkedln Module 09: Twitter Module 10: Facebook Module 11: Instagram Module 12: Mobile App Course 09: Business Analysis Level 3 Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Course 10: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 11: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Agent & Property Valuation bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Estate Agent & Property Valuation is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Property & Estate Agent) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Domestic Gas, COSHH and Fire Safety bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Payroll, Employment Law & Business Administration bundle will help you stay ahead of the pack. Throughout the Domestic Gas, COSHH and Fire Safety programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Domestic Gas, COSHH and Fire Safety course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Domestic Gas, COSHH and Fire Safety Bundle Consists of the following Premium courses: Course 01: Level 2 Domestic Gas Course Course 02: Overview of Oil and Gas Industry Course 03: Oil & Gas : Markets Trading Pricing & Economic Framework Level 2 Course 04: Oil and Gas Management Course 05: Diploma in Domestic Appliances Repairing Course 06: Cleaning Course Level 5 Course 07: Electrical Engineering DC Circuit Analysis Course 08: COSHH Training and Safety - Level 2 Course 09: Electrical and Fire Safety Training - Level 2 Course 10: Working in Confined Spaces Course 11: First Aid Training Enrol now in Domestic Gas, COSHH and Fire Safety to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get choosing Apex Learning for this Domestic Gas, COSHH and Fire Safety: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Bundle Course 01: Level 2 Domestic Gas Course Module 01: Gas Legislation Module 02: Gas Safety Regulations Module 03: The Gas Safety (Installation and Use) Regulations 1998 Module 04: Overview of Gas Module 05: Combustion Module 6: Flues Module 07: Ventilation Module 08: Testing and Purging Module 09: Unsafe Situations Module 10: Commissioning and Servicing Of Gas Module 11: Gas Fires Space Heaters, Open Flud Gas Fires Fan Flued, Room Sealed Heaters and Space Heaters Module 12: Domestic Gas Cookers Module 13: Gas Water Heaters Module 14: Domestic Gas Boilers Module 15: Pipework Installation Module 16: LPG Supply and Installation Module 17: Electrical Work on Gas Appliances Course 02: Overview of Oil and Gas Industry Unit 01: About the Course Unit 02: Oil in Our Economic Life Unit 03: The Characteristics of the Oil Industry Unit 04: A Brief History of the Oil Industry and Petroleum Refining Unit 05: Energy, Oil and Economic Development Unit 06: Energy Consumption Forecast Unit 07: Energy Resources Unit 08: Production of Oil and Gas Unit 09: The Players of the Oil Scene Unit 10: Investments Unit 11: Profitability Unit 12: Conclusion Course 03: Oil & Gas : Markets Trading Pricing & Economic Framework Level 2 Section 01: Crude Oil: A Unique Raw Material Section 02: International Oil Trade Section 03: Prices on the Oil Markets Section 04: Trading On the Oil Markets Section 05: The Spot Markets Section 06: Spot Crude Oil Prices Section 07: Petroleum Products Price Setting Mechanism Section 08: The Physical Futures Markets Section 09: The Financial Futures Markets Section 10: Derivative Products: Swaps and Options Section 11: Course Conclusion Course 04: Oil and Gas Management Module 01: Introduction to Oil and Gas Management Module 02: Energy, Economics and Finance in Oil and Gas Module 03: Oil and Gas Project Management Module 04: Managing Oil and Gas Pipelines Module 05: Project Risk Analysis Module 06: Managing Communication and Conflict Module 07: Oil and Gas Health and Safety Course 05: Diploma in Domestic Appliances Repairing Module 01: Introduction to Domestic Appliances Module 02: Repairing a Refrigerator Module 03: Repairing an Air Conditioner Module 04: Repairing a Washing Machine Module 05: Repairing a Coffee Maker Module 06: Repairing a Dishwasher Module 07: Repairing a Vacuum Cleaner Module 08: Repairing a Water Heater Module 09: Repairing a Television Module 10: Repairing Electrical Wiring Module 11: Repairing Cooking Appliances Module 12: Repairing a Cloth Dryer Module 13: Safety Precautions during Repairing Appliances Course 06: Cleaning Course Level 5 Module 01: An Introduction to the Cleaning Job Module 02: The Diversity of Cleaning Jobs Module 03: Cleaning Equipment, Products and Clothing Module 04: House Cleaning Module 05: Food Kitchen and Commercial Kitchen Cleaning Module 06: Bathrooms and Toilets Module 07: Office Cleaning Module 08: Cleaning External Surfaces and Areas Module 09: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15 Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment Course 07: Electrical Engineering DC Circuit Analysis Module 01: Course Introduction Module 02: Introduction to Electrical Engineering Module 03: Circuit Analysis Introduction Module 04: Circuit Analysis Techniques Module 05: Ohm's Law Module 06: Kirchhoff Current Law Module 07: Kirchhoff Voltage Law Module 08: Nodal Analysis Module 09: Mesh Analysis Module 10: Importance of Circuit Analysis Course 08: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 09: Electrical and Fire Safety Training - Level 2 Module 01: Introduction and Basics Module 02: Introduction to Fire Safety Module 03: Voltage and Resistance Module 04: Capacitance and Capacitors Module 05: Safety Precautions Module 06: Fire Safety Legislation Module 07: Measures of Fire Safety Module 08: Fire Emergency: Evacuation Procedures Course 10: Working in Confined Spaces Module 01: Working in Confined Spaces and the Laws Module 02: Risk Assessment Module 03: Control Measures Module 04: Emergency Procedures Course 11: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Domestic Gas, COSHH and Fire Safety bundle. Requirements This Domestic Gas, COSHH and Fire Safety course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 2 Domestic Gas Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Digital Art - Sketching In Photoshop will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Digital Art - Sketching In Photoshop will help you keep ahead of the pack. The Digital Art - Sketching In Photoshop incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and practical knowledge, reaching out to the level of expertise required for your position. Further, this Digital Art - Sketching In Photoshop will add extra value to your resume to stand out to potential employers. Along with this Digital Art - Sketching In Photoshop course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Digital Art - Sketching In Photoshop Course 02: Drawing and Illustration Level 2 Course 03: Basic Adobe Photoshop Course 04: Professional Photography Diploma Course 05: Adobe Illustrator CC Masterclass Course 06: Diploma in Animation Design Course 07: Arts Management Course 08: Level 2 Art Therapy Course Course 09: Complete Communication Skills Master Class for Life Course 10: Freelancing on UpWork Course 11: Time Management As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Digital Art - Sketching In Photoshop to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Digital Art - Sketching In Photoshop: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum: Course 01: Digital Art - Sketching In Photoshop Module 01: Introduction Module 02: Introduction to Photoshop Module 03: Customizing Your Workspace Module 04: Creating a New Document Module 05: Installing Brush Module 06: The Layers Panel Module 07: Finding Reference Module 08: Simplifying Your Reference Module 09: Warm Up Sketch Module 10: Sketching Module 11: Refining Your Sketch Module 12: Demo Module 13: Your Project Module 14: Conclusion Course 02: Drawing and Illustration Level 2 Introduction Perspective Shading Measuring Still Life Drawing Drawing a Portrait Drawing a Tree Course 03: Basic Adobe Photoshop Section 01: Shortcuts & the Brush Section 02: Layers Section 03: Modify Your Portrait Section 04: Watermark & Figures Section 05: Modify Your Text Course 04: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Lightroom Classic CC Lightroom CC Mac Photos Google Photos Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 05: Adobe Illustrator CC Masterclass Section 01: Getting Started Section 02: Getting Comfortable in the Illustrator Environment Section 03: Working With Selections Section 04: Drawing Shapes Section 05: Managing Objects Section 06: Working With Colour Section 07: Working With Type Section 08: Going Further With Illustrator Section 09: Saving and Exporting Your Work Section 10: Wrapping Up Course 06: Diploma in Animation Design INTRODUCTION THE 12 PRINCIPLES OF ANIMATION JUMPING ELEPHANT WALKCYCLE RUNCYCLE DIALOGUE Course 07: Arts Management Module 01: Introduction to Arts Management Module 02: Planning in Arts Management Module 03: Financial Management in Arts Module 04: Fundraising in Arts Management Module 05: Marketing in Arts Module 06: Organisational Perspectives Module 07: Leadership and Entrepreneurship Module 08: Cultural Policy Module 09: Globalisation and Internationalisation in Arts Management Module 10: Career in Arts Management Course 08: Level 2 Art Therapy Course Module 1: Introduction to Art Therapy Module 2: Art Therapy: Psychology and Neuroscience Module 3: Art Therapy in Practice Module 4: Creative Therapy Module 5: Mindful Creativity: Colour and Creation Module 6: Art Therapy Techniques and Applications Module 7: Art Therapy for Children Module 8: Art Therapy for Adults Module 9: Illness and Art Module 10: The Art Therapist Course 09: Complete Communication Skills Master Class for Life Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking Course 10: Freelancing on UpWork Introduction & Overview Setting Up Your UpWork Profile Submitting Proposals To Jobs Pricing, Upgrading & Closing Sales Conclusion Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Digital Art - Sketching In Photoshop bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Digital Art - Sketching In Photoshop is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Digital Art - Sketching In Photoshop) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

In today’s fast-paced business environment, the role of a Telesales Executive has become more crucial than ever. With a focus on driving sales through phone conversations, this course is designed to equip you with the core knowledge and skills needed to succeed in the telesales industry. From mastering effective communication techniques to understanding the key principles of customer persuasion, this course covers everything you need to know to start excelling in telesales. Throughout the course, you’ll learn the strategies that top telesales professionals use to build rapport, overcome objections, and close deals. You’ll also explore how to handle difficult conversations with ease and use your voice as a powerful tool to influence potential clients. Whether you’re new to telesales or looking to enhance your existing skills, this course offers valuable insights and strategies that will help you drive results, increase customer engagement, and boost your sales performance. Prepare yourself for a rewarding career in telesales with the knowledge and confidence to succeed. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Telesales Module 02: Prospecting and Lead Generation Module 03: Sales Techniques and Strategies Module 04: Call Preparation Module 05: Call Response Module 06: Staging the Call Module 07: Dealing with Difficult Situations Module 08: Closing the Call Module 09: Telephone Etiquette Module 10: Sales Metrics and Performance Management Learning Outcomes Enhance your telesales skills and techniques. Master prospecting and lead generation strategies. Develop effective call preparation and response strategies. Successfully navigate and overcome challenging situations. Perfect the art of closing sales calls. Understand the importance of telephone etiquette and sales performance metrics. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals aiming to sharpen their telesales skills. Individuals looking to enter the telesales industry. Customer service representatives seeking to transition into telesales. Small business owners interested in improving their sales abilities. Graduates seeking a career in sales. Anyone eager to boost their sales performance and career prospects. Career path Telesales Executive Inside Sales Representative Business Development Executive Sales Coordinator Account Executive Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Verification of Death Course is designed to provide a thorough understanding of the procedures and responsibilities involved in confirming a person’s death. This course covers essential knowledge on legal and ethical aspects, including identifying signs of death, the role of healthcare professionals in death verification, and the necessary documentation. Understanding these elements ensures that the process is handled with dignity, respect, and in accordance with legal requirements, without any confusion or delay. This course offers flexible online learning, allowing learners to study at their own pace while gaining crucial insights into this sensitive subject. By the end, you will grasp the technicalities behind the process and feel confident in managing death verification in a variety of settings. Whether you're a healthcare worker, a caregiver, or simply seeking to broaden your understanding, this course will equip you with the knowledge needed for this important task. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Verification of Death Module 02: Legal and Ethical Considerations Module 03: Methods and Procedures for Death Verification Module 04: Signs and Indicators of Death Module 05: Verification of Expected Death Module 06: Verification of Unexpected Death Module 07: Identifying Cause and Manner of Death Module 08: Death Verification in Special Cases Module 09: Interdisciplinary Collaboration in Death Verification Module 10: Certification & Documentation Learning Outcomes Analyse legal frameworks impacting death verification with precision. Execute varied methods and procedures for death verification competently. Identify and interpret signs and indicators of death accurately. Demonstrate proficiency in determining the cause and manner of death. Navigate through special cases in death verification adeptly. Foster effective interdisciplinary collaboration for comprehensive death verification. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare Professionals Legal Practitioners Mortuary Staff Law Enforcement Personnel Social Workers Funeral Service Providers Emergency Response Teams Medical Examiners Career path Forensic Pathologist Coroner Legal Consultant Mortuary Manager Healthcare Compliance Officer Social Services Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Female Genital Mutilation (FGM) is a serious and deeply harmful practice affecting millions of girls and women around the world. Our FGM Awareness and Prevention Course offers clear, well-researched information to help learners understand the cultural, health, and legal issues surrounding FGM. Whether you're working in education, healthcare, social care or safeguarding, this course delivers the key facts and preventative approaches in a respectful, thoughtful way. It’s built to raise awareness, support early intervention, and equip learners with the right knowledge to identify risk and respond appropriately. Written with care and backed by expert-led research, this course strips away confusion and focuses on what matters most—safeguarding girls from harm. From the legal framework in the UK to the signs professionals should watch for, this course brings important learning into focus without sounding like a lecture. No fluff, no jargon—just clear, impactful content designed to leave a lasting impression. Whether you're refreshing your knowledge or learning it for the first time, this is the kind of course that helps you feel ready to act when it counts. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to FGM Module 02: History and Prevalence Module 03: Legislation and Policies Module 04: Key Issues Associated with FGM Module 05: Mandatory Duties Module 06: Prevent FGM Module 07: Safeguarding Children & Women Learning Outcomes Recognize historical factors influencing FGM prevalence globally. Navigate legislation and policies surrounding FGM with confidence. Analyze key issues associated with Female Genital Mutilation critically. Implement mandatory duties for effective FGM prevention. Develop proactive strategies to prevent FGM in diverse contexts. Champion safeguarding initiatives for the well-being of children and women. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Social workers Healthcare professionals Educators Legal professionals Community activists Human rights advocates NGO workers Students in relevant fields Career path Social Worker Healthcare Advocate Educator in Gender Studies Legal Consultant Human Rights Officer NGO Program Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today’s healthcare environment, the accurate administration of medication is crucial to patient safety. Our Medication Administration Basics Course offers a detailed approach to understanding the core concepts of medication management, with a focus on ensuring the safe and effective delivery of treatments. This course covers everything from reading prescriptions correctly to identifying the different methods of drug administration. Whether you're looking to improve your knowledge in a healthcare role or simply want to deepen your understanding, this course provides you with all the necessary tools. We also understand that mistakes in medication administration can have serious consequences. That's why our course highlights the importance of clear communication and the need for consistent attention to detail. It’s designed to be engaging yet straightforward, ensuring you grasp the essentials without unnecessary complexity. Upon completion, you'll have the confidence to manage medications effectively in a variety of settings, ensuring that you’re always ready to contribute to a safer healthcare environment. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Control and Administration of Medication Module 2: Legislation and Regulations Module 3: Medication Safety Module 4: Safe Handling of Medication Module 5: Safe Administration of Medication Module 6: Prescribing Medication Safely Module 7: Different Types of Medication Module 8: Supply, Storage and Disposal Module 9: Documentation and Record Keeping Learning Outcomes: Regulatory Compliance: Understand medication administration within legal frameworks. Safety Mastery: Implement safety measures throughout medication handling and administration. Prescription Proficiency: Develop skills in prescribing medication safely. Supply Chain Understanding: Manage medication supply, storage, and disposal effectively. Documentation Expertise: Master the art of accurate and comprehensive record-keeping. Medication Diversity: Differentiate and handle various types of medications confidently. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Healthcare Professionals Nursing Students Medical Assistants Pharmacists in Training Healthcare Administrators Caregivers Allied Health Professionals Individuals Seeking Career Transition into Healthcare Career path Pharmacy Assistant Medical Administrator Healthcare Assistant Clinical Support Worker Nursing Auxiliary Residential Care Worker Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Electric shock accidents can occur in the blink of an eye, often with devastating consequences. The Online Course: Preventing Electric Shock offers essential insights and guidelines on how to effectively minimise risks and stay safe when dealing with electricity. This course covers all the critical aspects of electrical safety, providing you with a thorough understanding of the precautions to take, whether you’re working with electrical systems or simply in an environment where electrical hazards might be present. You will learn how to identify potential risks, use the right safety equipment, and implement effective measures to prevent shocks. By completing this course, you’ll gain a clear understanding of how to handle electrical environments confidently. The course also provides a simple breakdown of what to do in case an electric shock occurs, ensuring you know the steps to take immediately. Whether you are in a professional setting or at home, being aware of the risks and taking the right precautions can save lives. This course ensures that anyone can benefit from better safety knowledge—no need for previous experience with electrical systems. Learn to protect yourself and others from electrical dangers with easy-to-understand, practical information. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Electrical Safety Module 02: Fundamentals of Electricity Module 03: Electrical Hazards and Risk Assessment Module 04: Prevention Strategies and Control Measures Module 05: Electrical Safety Devices and Equipment Module 06: Emergency Response and First Aid Learning Outcomes Assess and mitigate electrical hazards for enhanced workplace safety. Demonstrate an understanding of fundamental electricity principles. Implement effective prevention strategies and control measures. Identify and utilise various electrical safety devices and equipment. Conduct risk assessments to proactively address potential dangers. Demonstrate proficiency in emergency response and first aid protocols. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Construction workers Maintenance technicians Electricians Safety officers Facility managers Engineers Health and safety professionals Individuals in diverse industrial roles Career path Electrical Safety Officer Maintenance Supervisor Health and Safety Manager Construction Site Manager Facility Maintenance Technician Safety Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The School Midday Supervision Course is designed to equip individuals with the essential skills needed to effectively supervise students during their lunch breaks, ensuring their safety, well-being, and proper conduct. This online course offers a flexible learning opportunity, ideal for those looking to enhance their understanding of school environments without the need for physical attendance. With the increasing importance of structured supervision, this course addresses key areas such as maintaining discipline, managing student behaviour, and dealing with any issues that arise during the midday break. Throughout the course, you will gain insights into the responsibilities of a midday supervisor and how to handle various situations with confidence. By learning how to communicate effectively with students and colleagues, you’ll be better prepared to create a positive and calm atmosphere during the lunch period. This course is perfect for anyone interested in supporting schools and ensuring that students are supervised in a safe, organised environment. Whether you’re looking to develop new skills or broaden your role within a school, this course offers a flexible and straightforward way to do so. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Midday Supervision Module 02: Safeguarding and Child Protection Module 03: Promoting Positive Behaviour Module 04: Managing Challenging Behaviour Module 05: Creating an Engaging Environment Module 06: Supporting Students with SEND Module 07: Health and Safety Procedures Module 08: Collaboration and Teamwork Learning Outcomes Safeguard children's welfare and protection. Cultivate positive behaviour strategies. Effectively manage challenging student behaviours. Craft engaging learning environments. Support students with SEND. Implement health and safety protocols. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring teaching assistants. School staff, including lunchtime supervisors. Parents and guardians. Individuals seeking a career change. Graduates pursuing roles in education. Anyone passionate about child welfare. Career path Teaching Assistant Classroom Support Worker Education Welfare Officer Special Educational Needs Assistant School Behaviour Support Officer Early Years Educator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.