Give a compliment to your career and take it to the next level. This Cross-Cultural Awareness Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Cross-Cultural Awareness Training will help you keep ahead of the pack. The Cross-Cultural Awareness Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Cross-Cultural Awareness Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Cross-Cultural Awareness Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Cross-Cultural Awareness Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Cross-Cultural Awareness Training Bundle Consists of the following Premium courses: Course 01: Cross-Cultural Awareness Training Course 02: Working Effectively Across Cultures Course 03: Equality and Diversity Course 04: Assertiveness and Self Confidence Development Course 05: The Formula to Talk with Strangers Course 06: People Management Skills Level 3 Course 07: Resilience Masterclass Course 08: Customer Relationship Management Course 09: Public Speaking and Presentation Skill Course Course 10: Workplace Confidentiality Course 11: Sexual Harassment Awareness Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Cross-Cultural Awareness Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Cross-Cultural Awareness Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of the Bundle Course 01: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team Course 02: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 03: Equality and Diversity Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality and Diversity Legislation Module 03: Integrating Equality and Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality and Diversity Course 04: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 05: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 06: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 07: Resilience Masterclass Module 01: 3 Reasons Therapy May Help Boost Your Resilience Module 02: 3 Signs That You Are Resilient Module 03: 3 Ways to Boost Your Child's Resilience Module 04: 4 Myths about Resilience to Stop Believing Today Module 05: 4 Reasons Why Resilience Matters in the Workplace Module 06: Become Resilient With the Seven Cs of Resilience Module 07: Top 5 Attributes Of Resilient People Module 08: Top 5 Benefits of Resilience Module 09: Top 5 Ways to Boost Resilience to Overcome Adversity in Life Module 10: What is Resilience? Course 07: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 09: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 10: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 11: Sexual Harassment Awareness Training Module 01: What is Sexual Harassment? Module 02: Sexual Harassment in the Workplace Module 03: The Law and Sexual Harassment Module 04: Addressing Sexual Harassment Module 05: Prevent Sexual Harassment at Work Module 06: Policies and Procedures Module 07: How to Deal with Sexual Harassment in the Workplace? Module 08: Mediation and the Aftermath CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Cross-Cultural Awareness Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Cross-Cultural Awareness Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Course Overview This Sexual Harassment Awareness Training is designed to equip individuals with the knowledge and skills to recognise, address, and prevent sexual harassment in the workplace. Covering key concepts, legal frameworks, and organisational responsibilities, the course provides essential insights into maintaining a respectful and safe work environment. Participants will gain a thorough understanding of what constitutes sexual harassment, how to identify it, and how to manage such situations effectively. By completing this course, learners will be better prepared to contribute to a respectful and legally compliant workplace culture. Course Description This course delves into various aspects of sexual harassment, from definitions to workplace implications, and legal frameworks. It covers the different forms of harassment, employee rights, and employer obligations. Learners will explore how to effectively address and prevent incidents of harassment, ensuring worker protection through robust policies and procedures. The course also covers the process of dealing with incidents, including mediation and the aftermath, helping individuals recognise the importance of fostering a safe, respectful work environment. Upon completion, learners will have the skills to proactively contribute to creating a harassment-free workplace. Course Modules Module 01: What is Sexual Harassment? Module 02: Sexual Harassment in the Workplace Module 03: The Law and Sexual Harassment Module 04: Addressing Sexual Harassment Module 05: Worker Protection Module 06: Prevent Sexual Harassment at Work Module 07: Policies and Procedures Module 08: How to Deal with Sexual Harassment in the Workplace? Module 09: Mediation and the Aftermath (See full curriculum) Who is this course for? Individuals seeking to understand workplace dynamics and employee rights. Professionals aiming to enhance their knowledge of workplace law and ethical practices. Beginners with an interest in workplace relations and human resources. Any other individual interested in fostering a respectful workplace environment. Career Path HR Manager Equality and Diversity Officer Workplace Health and Safety Specialist Legal Advisor (Employment Law) Corporate Trainer or Consultant
**6 FREE CPD Accredited Certificates and Included with Lifetime Access** Indulge in our 6-course bundle, originally priced at £120, now available for a limited time at the exclusive rate of £100. Enjoy an instant savings of £20! Our Introduction to Child Protection and Safeguarding in the UK course bundle is not just an educational offering; it's a call to action, a pledge to uphold the sacred responsibility of ensuring every child's and vulnerable Adults safety and well-being. This bundle consists of the following CPD Endorsed Courses: Course 01: Safeguarding Vulnerable Adults Training Course 02: Level 3 Safeguarding Children & Vulnerable Adult Course 03: Sexual Harassment Awareness Training Course 04: Drug and Alcohol Awareness Training Course 05: Equality, Diversity and Inclusion (EDI) Course 06: Child Care Diploma Level 3 Key Features 6 FREE CPD Accredited Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases In today's complex and interconnected world, ensuring the safety and well-being of vulnerable individuals is of paramount importance. The burden of navigating the intricacies of safeguarding can be overwhelming, leaving many feeling uncertain and exposed. Our comprehensive bundle addresses the pressing concerns that weigh on the minds of those responsible for the welfare of others. Imagine the frustration of not being equipped to identify and mitigate potential risks, or the anguish of feeling unprepared in the face of safeguarding dilemmas. But fear not, as a solution is at hand. Our suite of courses offers a journey through the realms of safeguarding, empowering you to become a vigilant guardian. Picture gaining the confidence to protect vulnerable adults, children, and yourself against the insidious threats of sexual harassment, substance abuse, and discrimination. Embrace the opportunity to elevate your skills, embrace diversity, and champion the cause of safeguarding with our immersive and invaluable courses. Because in the pursuit of knowledge lies the power to safeguard those who need it most. Learning Outcomes: Identify signs of vulnerability, ensuring swift and appropriate interventions. Demonstrate proficiency in level 3 safeguarding for children and vulnerable adults. Promote a safe and inclusive environment through equality and diversity awareness. Understand the complexities of sexual harassment and its prevention strategies. Acquire knowledge on the impact of drug and alcohol abuse, fostering harm reduction. Attain a Level 3 Child Care Diploma, showcasing expertise in childcare practices. Certificate After completing this course, you will be able to claim your FREE PDF and Hardcopy certificates, which are CPD accredited. Job Vacancies There are currently over 25,000 to 30,000 job vacancies in the UK for Safeguarding Children and Vulnerable Adults professionals. The most popular roles include: Child protection social workers Support workers Foster carers Youth workers Family support workers Adoption support workers Future Job Openings The UK Safeguarding Children and Vulnerable Adults sector is expected to grow in the coming years. There are a number of reasons for the strong demand for Safeguarding Children and Vulnerable Adults professionals. The reasons are increased awareness of safeguarding issues and the focus on early years support and preventative measures. This has led to an increased demand for qualified professionals who can carry out these tasks. The job market for this profession is strong, with a predicted 28% growth in the next 5 years. Salaries in the UK The salaries for Safeguarding Children and Vulnerable Adults professionals vary depending on their experience and qualifications. However, most professionals in this field can expect to earn a competitive salary. The average salary for a Support Worker in the UK is £29,000 per year. Satisfaction A recent survey found that 78% of Safeguarding Children and Vulnerable Adults professionals are satisfied with their jobs. The most common reasons given for job satisfaction were: Building relationships Making a positive difference Variety and challenge Personal growth Contributing to a safer society CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking advanced safeguarding knowledge. Social workers dedicated to enhancing community well-being. Education professionals prioritising the safety of children and vulnerable adults. Individuals aspiring to join or advance in the childcare sector. Volunteers contributing to community welfare. Law enforcement personnel with a focus on safeguarding initiatives. HR professionals committed to creating safe workplace environments. Anyone passionate about promoting equality, diversity, and inclusion. Career path Social Worker Childcare Practitioner Healthcare Assistant School Safeguarding Officer Substance Abuse Counsellor Equality, Diversity, and Inclusion Officer Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only. Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company
In the business world, challenges related to discrimination and understanding diversity and inclusion are pervasive. Common problems include biases, prejudices, and a lack of awareness about the importance of fostering a diverse and inclusive workplace. Discrimination can manifest in various forms, from unequal opportunities to exclusion and stereotypes. By understanding the impact of discrimination and learning to foster a more inclusive environment, individuals can contribute to a healthier workplace and a stronger, more harmonious business culture. Learning Objectives The following are some of the key outcomes in this course: Defining respect and illustrating what it looks like Benefits of a respectful workplace and unpack some basic steps for building one Understand what harassment and discrimination are and explore some examples of each behavior type Practical actions you can take to help those who are targeted by sexual harassment Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals
This must-attend masterclass will provide a comprehensive understanding of all the key developments in the latest statutory and non-statutory guidance documents from a DSLs perspective, and how they relate to safeguarding provision in schools and colleges.
Maintaining a healthy and comfortable workspace is essential for productivity and wellbeing in any office environment. This course delves into key aspects of office ergonomics, focusing on optimising display screen equipment (DSE) use, understanding workplace facilities, and promoting health and safety standards. With a structured approach, learners will explore vital topics such as workplace first aid, confidentiality, and ethics management to foster a responsible and respectful office culture. Beyond physical setup, the course also addresses interpersonal dynamics, including conflict resolution, sexual harassment awareness, and diversity and equality at Level 3. Additionally, manual handling techniques relevant to the office setting are covered to minimise risks and encourage safe practices. Designed to suit modern professional needs, this CPD certified course delivers essential knowledge that supports healthier work habits and a more harmonious working environment. Key Features of Office Ergonomics Bundle CPD Accredited Office Ergonomics Course Instant PDF certificate Fully online, interactive Office Ergonomicscourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Office Ergonomics Bundle course to excel! To become successful in your profession, you must have a specific set of Office Ergonomics skills to succeed in today's competitive world. In this in-depth Office Ergonomicstraining course, you will develop the most in-demand Office Ergonomics skills to kickstart your career, as well as upgrade your existing knowledge & skills. Office Ergonomics Curriculum Course 01: Display Screen Equipment (DSE) Training Course 02: Workplace Facilities Course 03: Workplace Health and Safety Course 04: Workplace First Aid Training Course 05: Workplace Confidentiality Course 06: Workplace Ethics Management Course 07: Diversity and Equality in Workplace Level 3 Course 08: Conflict Resolution in the Workplace Course 09: Sexual Harassment in the Workplace (SHWT) Course 10: Manual Handling in the Workplace Accreditation This Office Ergonomics bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Office Ergonomics course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Office Ergonomics basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Office Ergonomics Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
24-Hour Flash Sale! Prices Reduced Like Never Before!! Efficient office management plays a crucial role in building a successful organisation. With the UK's business sector continuously expanding with over 6 million private sector businesses, there's a growing demand for skilled professionals capable of steering office operations towards excellence. The "Office Management Bundle" is a comprehensive suite of courses designed to equip aspiring and current office managers with the essential skills required for effective administration, team leadership, and enhanced workplace productivity. Learn office management from foundational administrative duties to advanced team leadership strategies. Participants will have a chance to get into Secretarial Training, mastering the art of Minute-taking and Document Control, ensuring seamless information flow within an organisation. The course also tackles critical areas such as Employment Law, Sexual Harassment training for managers, and proficiency in Microsoft Office, essential for today's digital office environment. Additionally, courses on Workplace Productivity, Business Communication, and Decision-making and Critical Thinking Training are included to round out a manager's skill set. This Office Management Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Office Management Course 02: Secretarial Training Course 03: Team Management Course 04: Minute Taking Course 05: Document Control Course 06: Employment Law Course 07: Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Course 08: Microsoft Office Course 09: Workplace Productivity Course Course 10: Essentials Communication for Business Course 11: Decision Making and Critical Thinking Training The "Office Management Bundle" offers a golden opportunity for individuals looking to advance their careers in office administration or for those seeking to refine their management skills. By completing this training, you'll be well-prepared to navigate the complexities of office management, contribute to a positive workplace culture, and drive your organisation towards its goals. Enrol now and embrace this chance to become a pivotal part of your company's success story! Learning Outcomes of this Bundle: Master essential office management and secretarial skills. Lead teams effectively and foster a collaborative work environment. Navigate legal frameworks in employment and handle workplace harassment. Utilise Microsoft Office tools to enhance office productivity. Communicate effectively in a business setting. Apply decision-making and critical thinking in managerial roles. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Office Management Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Course 02: Secretarial Training Module 01: Admin Support Module 02: Administrative Management Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Module 09: Excel Basics Module 10: PowerPoint Basic Course 03: Team Management Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring office managers Current administrators Team leaders Secretaries HR professionals Supervisors Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 to £35,000 Executive Assistant - £30,000 to £40,000 HR Manager - £35,000 to £50,000 Team Leader - £24,000 to £30,000 Productivity Coach - £30,000 to £45,000 Legal Advisor - £40,000 to £55,000 Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD . CPD Accredited Certificate Hard copy certificate - Included Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Overview Step forward to create a serene work environment.When you take this Preventing Workplace Violence and Harassment Level 3 course, you'll be equipped with all the elementary skills to handle harassment cases and efficiently strengthen professional relationships.All employers demand a harassment-free environment for their workers; however, the complexity is rising day by day. After your successful completion, you will be perfectly competent to foster a better workplace. You can revise your anti-harassment policy and give employees a clear plan of action. You can be the reason the company acquires the professional behaviour that must be followed in every workplace. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Preventing Workplace Violence and Harassment Level 3. It is available to all students, of all academic backgrounds. Requirements Our Preventing Workplace Violence and Harassment Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 20 lectures • 02:48:00 total length •What Is Workplace Harassment?: 00:10:00 •Identifying the Bully: 00:07:00 •How to Handle Workplace Violence: 00:07:00 •Risk Assessment (I): 00:08:00 •Risk Assessment (II): 00:08:00 •Being the Victim: 00:06:00 •Checklist for Employers: 00:09:00 •Interview Process: 00:06:00 •Investigation Process: 00:10:00 •Developing a Workplace Harassment Policy: 00:10:00 •The Background: 00:12:00 •Developing an Anti-Harassment Policy: 00:10:00 •Policies in the Workplace: 00:12:00 •Proper Procedures in the Workplace: 00:09:00 •False Allegations: 00:09:00 •Other Options: 00:06:00 •Sexual Harassment: 00:07:00 •Mediation: 00:08:00 •Conflict Resolution: 00:07:00 •The Aftermath: 00:07:00