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283 Service Manager courses delivered Online

Customer Service and Call Center Metrics

By NextGen Learning

"Answering a call isn't just about picking up the phone, it's about creating an experience. Enhance your communication and negotiation skills, and master the art of dealing with challenging clients. Learn the art of handling customers professionally. Our Call Centre Training is here to help you develop the necessary communication, negotiation and technology skills. With this course, you'll be equipped to handle even the toughest clients with ease. This Call Centre Training is designed for individuals interested in pursuing a career in customer service, particularly in call centres. Whether you are a new entrant to the industry or seeking to enhance your skills, our course will help you develop the necessary skills for success in this field. Learning Outcomes: Understand the fundamentals of Call Centre operations and metrics. Develop key traits required to excel as a Call Centre agent. Enhance communication and negotiation skills to manage client expectations. Identify customer needs and maintain a healthy agent-customer relationship. Learn telephone etiquettes and best practices for professional conduct. Gain knowledge about emerging technologies and trends in the Call Centre industry. In the current competitive market, Call Centres play a crucial role in Recruitment. The Call Centre Training course provides an in-depth understanding of call centre operations and metrics, customer relationship management, and essential communication skills. The course modules cover key aspects such as telephone etiquettes, negotiation techniques, and managing difficult clients, empowering you with the right tools to provide exceptional customer service. Throughout the course, you'll learn about the various call centre metrics, industry trends, and the impact of emerging technologies on the industry. You'll also learn about the best practices and standards for professional conduct in a Call Centre environment. Upon completion, you'll have a solid foundation in call centre operations, making you an expert in this sector. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to enter the industry. Call Centre agents and managers seeking to enhance their skills and knowledge. Professionals looking to understand Call Centre operations and customer relationship management. Anyone interested in understanding the fundamentals of Call Centre management. Career path Call Centre Agent: £18,000 - £24,000 per annum Customer Service Representative: £16,000 - £25,000 per annum Call Centre Manager: £25,000 - £50,000 per annum Sales Representative: £18,000 - £40,000 per annum Operations Manager: £30,000 - £60,000 per annum Customer Service Manager: £25,000 - £50,000 per annum

Customer Service and Call Center Metrics
Delivered Online On Demand5 hours
£15

Anxiety Management Course

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Do you know that anxiety affects around 1 in 6 adults every week? That's a staggering 13% of the UK population! But the good news is that there are ways to manage and overcome anxiety. Our Anxiety Management Course bundle is here to help you do just that. The bundle includes 11 courses that are designed to equip you with the knowledge and tools to tackle anxiety head-on. The first course is QLS-endorsed, and you'll get a hardcopy certificate for free, which can make all the difference in today's job market. From Meditation & Mindfulness to Anger Management and Communication Skills, each course is CPD-QS accredited and relevant to your personal and professional development. You'll learn techniques such as Emotional Freedom Technique (EFT), Cognitive Behavioural Therapy (CBT), Rational Emotive Behaviour Therapy (REBT), and Gestalt Therapy. In today's fast-paced and ever-changing world, resilience is key. That's why we've included a Resilience Training course and a Diploma in Confidence Building. These will give you the confidence and skills to cope with life's challenges and thrive. Don't let anxiety hold you back. Take control and invest in your personal and professional growth with our Anxiety Management Course bundle. This Anxiety Management Course Bundle Package includes: Course 01: Award in Anxiety Management at QLS Level 2 10 Premium Additional CPD QS Accredited Courses - Course 01: Meditation & Mindfulness Course 02: Mindfulness & Emotional Intelligence Training Course 03: EFT - Emotional Freedom Technique Course 04: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Course 05: REBT Therapy Course 06: Gestalt Therapy Course 07: Anger Management Course 08: Resilience Training Course 09: Communication Skills Masterclass Course 10: Diploma in Confidence Building Why Prefer This Anxiety Management Course Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Anxiety Management Course bundle courses, you will be able to learn: Develop techniques to manage and overcome anxiety Enhance mindfulness and emotional intelligence Apply Cognitive Behavioural Therapy (CBT) and Rational Emotive Behaviour Therapy (REBT) to manage negative thoughts and emotions Utilise Gestalt Therapy to improve self-awareness and relationships Manage anger and build resilience Enhance communication skills in personal and professional settings Build confidence and self-esteem ***Curriculum breakdown of Anxiety Management *** Introduction & First Concepts Introduction How To Overcome Your Stuck Points How To Face Your Inner Demons Understanding & Beating Anxiety Overcoming Your Resistance To Change Acceptance Is Key Acting Against Angst More Anti-Anxiety Skills & Concepts Self Imposed Obstacles Preventing Burnout Banish Worry & Live Panic Free! Conclusion Conclusion How is the Anxiety Management CourseBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals who struggle with anxiety and want to learn techniques to manage it Professionals who want to enhance their communication and emotional intelligence skills Anyone interested in personal and professional growth and development Individuals interested in a career in counselling or therapy Career path This bundle will be beneficial for anyone looking to pursue a career as: Counsellor (£19k-£37k) Mental Health Therapist (£25k-£40k) Life Coach (£20k-£50k) HR Manager (£25k-£70k) Customer Service Manager (£25k-£60k) Communication Specialist (£25k-£50k) Certificates Award in Anxiety Management at QLS Level 2 Hard copy certificate - Included After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.

Anxiety Management Course
Delivered Online On Demand3 days
£105

Level 5 Diploma in Health and Social Care Management at QLS

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Health and Social Care Management at QLS
Delivered Online On Demand7 hours
£105

Selling Techniques and Strategies for Success

By NextGen Learning

Unleash your potential in the competitive world of sales with this comprehensive course. Explore a range of effective selling techniques and strategies that are proven to drive success. In the dynamic realm of sales, mastering the art of persuasion is the key to success. This course, "Selling Techniques and Strategies for Success," offers a extensive exploration of proven selling techniques, strategies, and best practices. Whether you're a seasoned sales professional or just starting your career, this course equips you with the skills and knowledge needed to excel in the competitive world of sales. Discover the psychology behind successful selling, learn effective communication and negotiation tactics, and explore the nuances of relationship-building with clients. From prospecting to closing deals, this course provides theoretical insights and actionable strategies that can elevate your sales performance and help you achieve your goals. Unlock the secrets of successful selling and embark on a journey towards sales excellence and career advancement. Learning outcomes: Develop a strong understanding of sales principles and techniques. Learn effective communication skills for sales and negotiations. Gain knowledge of sales and marketing strategies and their impact on sales growth. Learn how to handle objections and manage difficult customers. Understand the limitations and leverage of sales approaches. Apply practical tips and tricks for successful sales outcomes. In the competitive world of sales, mastering effective techniques and strategies is paramount to success. This course offers a comprehensive dive into the art of selling, equipping you with the knowledge and skills necessary to excel in this dynamic field. Explore proven sales methodologies, learn to build strong client relationships, and hone your persuasion, negotiation, and objection-handling abilities. Real-world case studies and interactive exercises provide theoretical insights into adapting your sales approach to diverse industries and client needs. Whether you're a seasoned sales professional or new to the field, this course empowers you to consistently achieve and exceed sales targets, driving your sales career to new heights. Elevate your sales acumen and embark on a path to unparalleled success in the world of sales. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals looking to improve their skills and knowledge. Business owners and entrepreneurs seeking to increase sales and revenue. Anyone looking to start a career in sales. Individuals interested in learning more about sales and marketing. Career path Sales Representative: £20,000 - £45,000 per year. Sales Manager: £30,000 - £60,000 per year. Business Development Manager: £30,000 - £70,000 per year. Account Manager: £25,000 - £50,000 per year. Marketing Manager: £25,000 - £60,000 per year. Customer Service Manager: £20,000 - £50,000 per year.

Selling Techniques and Strategies for Success
Delivered Online On Demand4 hours
£15

Agile Scrum as a Delivery Method - Online Course - Essentials (C-ASDM) for Government and Public Sector

By UK Scrum Academy

Agile is not what you do, Agile is what you become! An introduction to the essentials of Agile Scrum as a delivery method. The same learning objectives as used in central government & public sector digital delivery projects. Agile is not what you do, Agile is what you become! Since 2012, all government departments have been required to use the Agile approach to project management, to build and run new digital services. As you begin your Agile journey, one of your first challenges will be understanding the rules and roles that support Agile delivery, some of the most frequently asked questions are "Which Agile framework is applicable to our business operating model?" or, "Is the Project Manager role equivalent to that of theProduct Owner?" and, "What does a Scrum Master do?" A strong corporate culture not accustomed to the Agile mindset can also be a difficult environment in which to implement Agile methods. In some cases, the company’s culture and practices may reward non-Agile milestones while inadvertently discouraging Agile success. This intensive two-day training course combines PowerPoint presentations, informal discussions and practical exercises to introduce you to Agile Scrum as a Delivery Method, without the impending pressure of having to pass a formal certification examination. Previous experience of Agile delivery is not a pre-requisite to attending this course, although it is assumed delegates have previously attended the Primer course, or have some understanding of Agile Scrum terms and practices. This course, designed by Agile Scrum practitioners and coaches with specialist experience of working on GDS (Government Digital Service) Service Standards compliant government and public sector projects has been accredited by The CPD Certification Service and is now available outside its usual central government and public sector digital delivery setting. Who this course is for Service and Programme Managers If you are a Service Manager or Programm Manager who wants to explore the benefits of transitioning to Agile ways of working and want to understand how your existing business processes and resource landscape will fit into an Agile delivery model, then this course aims to provide you with enough information to enable you to make an informed decision. Career ambitions If you are new to Agile and your intention is to pursue a career either as an Agile Scrum Master or Agile Product Owner, you will hopefully be provided with enough knowledge to enable you to determine which role best suits your Agile career ambitions. Frequently Asked Questions How this course differs from other Agile courses Delegates will learn the 'How', not just the 'What'! This course has been designed by highly experienced Agile practitioners and coaches with specialist real-life experience of working on GDS (Government Digital Service) Service Design Standard projects. Delegates will find that the learning objectives are significantly more detailed than with other Agile courses which only focus on teaching the learning objectives of The Scrum Guide. Delegates must take the certification assessment. No! During enrolment, delegates can opt out of taking the C-ASDM certification assessment. The online Agile Scrum as a Delivery Method – Essentials course quiz is optional Absolutely! Delegates are provided access to the online Agile knowledge quiz which accompanies the Agile Scrum as a Delivery Method – Essentials course. The quiz helps delegates gauge their level of attainment but is entirely optional. Delegates can take the certification assessment without enrolling on the course. Yes! Delegates with existing Agile project delivery experience can choose to take the certification assessment without enrolling on the course. I will receive my certificate as soon as I have completed the course You will initially receive an Assessment Completion report after completing the assessment. The report details the certification status: 'Pass' or 'Fail', and includes information on which questions were answered incorrectly. Your certificate is issued by the CPD Certification Service approximately four-to six-weeks after successfully completing and passing the C-ASDM Certification Assessment. A CPD certification is recognised by employers Yes! CPD certification is recognised by private and public sector employers, and in central government departments as a valuable way to evaluate the skills of an individual, and the quality of the learning activities. Listing your CPD certification as well as the number of CPD Points you have achieved on your CV is essentially showcasing your achievements in continuing your professional development. One CPD Point is equivalent to an hour of training CPD points are units that quantify time, and the quality of learning and development activities. Delegates will earn 3 CPD Points upon successful completion of the C-ASDM Certification Assessment or 13 CPD Points after completing the two-day course. My CPD certificate will expire after three years Your certificate will not expire however, best practice suggests a renewal after three years. You can do this by enrolling on the C-ASDM course to ensure your knowledge of Agile as a Delivery Method is up to date. Service features Two-day Agile Scrum training course The course uses eCommerce and other Business Case examples for context Optional online CPD certification assessment Optional Agile knowledge quiz to help delegates gauge level of attainment Online Retrospective feedback to enable continuous course improvements. Service benefits Delegates will understand the concepts and benefits of Agile Scrum development Scrum team roles and role accountabilities INVEST-compliant User Stories and BDD formatted Acceptance Criteria Agile approach to incremental project delivery Agile artefacts and Agile reports (burn-down & burn-up charts) Agile Events & Scrum rules Comparison: Agile methodologies (Lean, XP, SAFe & Scrum) Use of Kanban for workflow management Government Digital Service (GDS) Service Standards and Service Assessment Be able to communicate the ideals of Agile to stakeholders Service Agenda General knowledge Agile Delivery 101 Scrum process and sprints Applicability of Scrum Agile Manifesto Scrum roles and accountabilities Overview of Scrum roles (Core & Ancillary) Scrum Master role and role responsibilities Scrum Product Owner role and role responsibilities Scrum team Scrum events Sprint Planning Daily Scrums Sprint Reviews Sprint Retrospectives Scrum artefacts Product Backlog Sprint Backlog Increments Scrum Reports Burn-down and Burn-up Charts Scaling Scrum Working with multiple Scrum teams Working with distributed Scrum teams GDS (Government Digital Service) Service Standards Service Assessments Risks and challenges Risks and challenges of transitioning to Agile delivery Frequently asked questions Discussion on frequently asked Agile questions Agile knowledge quiz Examples of the multiple-choice questions in the optional online quiz On-going support Email support No Telephone support No Webchat support No Online support No Community Support Yes! Delegates are offered access to our private online 'Community of Agile Scrum Practitioners'. Delegates who achieve the pass mark for CPD certification are additionally offered access to our private 'Certified Scrum Practitioners’ Guild', a private Slack community of like-minded Agile professionals.

Agile Scrum as a Delivery Method - Online Course - Essentials (C-ASDM) for Government and Public Sector
Delivered OnlineFlexible Dates
£930 to £1,145

Mechanical Engineering: Automotive Engineering, Car Maintenance, Motorcycle & Met Mechanic

By Compliance Central

Get ready for an exceptional online learning experience with the Mechanical Engineering: Automotive Engineering, Car Maintenance, Motorcycle & Met Mechanic bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Mechanical Engineering & Car Maintenance package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Mechanical Engineering & Car Maintenance package has something for everyone. As part of the Mechanical Engineering & Car Maintenance, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Mechanical Engineering: Automotive Engineering, Car Maintenance, Motorcycle & Met Mechanic bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Mechanical Engineering: Automotive Engineering, Car Maintenance, Motorcycle & Met Mechanic CPD-accredited courses: Course 01: Mechanical Engineering Course 02: Electric Vehicle Battery Management System Course 03: Automotive Engineering: Onboard Diagnostics Course 04: Hybrid Vehicle Expert Training Course 05: Large Goods Vehicle (LGV) Course 06: Car Mechanic Interactive Online Training Course 07: Bicycle Maintenance Course Course 08: Motorbike Maintenance Course Course 09: Automotive Engineering: Onboard Diagnostics Course 10: Diploma in Supercharger Automobile Engineering Course 11: Crack Your Mechanical Engineer Interview Course 12: Engine Lubrication Systems Online Course Course 13: MET Technician Course 14: Workshop Technology: Machine Shop Theory Course 15: Workplace First Aid Online Training Course Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Mechanical Engineering: Automotive Engineering, Car Maintenance, Motorcycle & Met Mechanic bundle, you will gain the following: CPD QS Accredited Proficiency with this Mechanical Engineering & Car Maintenance bundle After successfully completing the Mechanical Engineering & Car Maintenance bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials in this Mechanical Engineering & Car Maintenance bundle The online test with immediate results You can study and complete the Mechanical Engineering & Car Maintenance bundle at your own pace. Study for the Mechanical Engineering & Car Maintenance bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Mechanical Engineering: Automotive Engineering, Car Maintenance, Motorcycle & Met Mechanic bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Mechanical Engineering & Car Maintenance bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Mechanical Engineering: Automotive Engineering, Car Maintenance, Motorcycle & Met Mechanic , a rich anthology of 30 diverse courses. Our experts handpick each course in the Mechanical Engineering & Car Maintenance bundle to ensure a wide spectrum of learning opportunities. This Mechanical Engineering & Car Maintenance bundle will take you on a unique and enriching educational journey. The Mechanical Engineering: Automotive Engineering, Car Maintenance, Motorcycle & Met Mechanic bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Mechanical Engineering & Car Maintenance bundle offers you the flexibility and convenience to learn at your own pace. Make the Mechanical Engineering & Car Maintenance package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Mechanical Engineering: Automotive Engineering, Car Maintenance, Motorcycle & Met Mechanic bundle is perfect for: Aspiring automotive engineers: Ideal for those interested in a career focused on car design, development, and manufacturing. Car enthusiasts: Suitable for individuals passionate about car mechanics and who wish to understand how to maintain and repair vehicles professionally. Motorcycle aficionados: Designed for those who want to specialise in motorcycle mechanics, including repair and custom modifications. Career changers: Perfect for individuals looking to shift their career path towards automotive and mechanical engineering sectors. Technical school leavers: A great fit for recent graduates from technical schools who aim to expand their practical knowledge and skills in specific areas of mechanical engineering. Requirements You are warmly invited to register for this Mechanical Engineering: Automotive Engineering, Car Maintenance, Motorcycle & Met Mechanic bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Mechanical Engineering: Automotive Engineering, Car Maintenance, Motorcycle & Met Mechanic course completion, you can expect to: Automotive Engineer Car Maintenance Technician Motorcycle Mechanic Met Technician (Metallurgical Technician) Performance Specialist Automotive Designer Quality Control Inspector Service Manager Automotive Research and Development Entrepreneur in Automotive Sector Certificates CPD Certificates Digital certificate - Included

Mechanical Engineering: Automotive Engineering, Car Maintenance, Motorcycle & Met Mechanic
Delivered Online On Demand3 days
£115

Furniture Restoration and Design

4.3(43)

By John Academy

Course Overview: Learn how to become a master craftsperson and find a great way to make a business from your DIY skills by taking our accredited Furniture Restoration and Design Course. The ability to revitalise ageing and old furniture to new glory has become lucrative, thanks to the many antique and repair TV shows that top the ratings. If you want the ability and knowledge to give new life and beauty to the most dilapidated heirlooms and neglected furnishings, this course will help you on your way and open new doors to fantastic DIY projects alongside grateful clients and customers. Our interactive online modules will hone your skills and ensure you are trained for any complex furniture restoration or personal project that you want to take on. Becoming an accomplished furniture restorer and designer will open your eyes to new possibilities and your time to new jobs. You will be shown how to plan each project and source the materials, alongside preparing the perfect workspace. With our help, you will master techniques of wood rejuvenation, upholstery repair work and antique restoration. You can also expect to be guided with tips on producing exciting designs for furniture and brand new projects, in addition to health & safety tips and career advice for the budding professional. This comprehensive tutorial grants you access to all the DIY and restorative information you'll need to excel in this field. Sign up now for a fantastic future in furniture. Learning outcomes: Appreciate the value and reasons for furniture restoration Know the requirements for each piece that you choose to restore Understand how to revitalise all types of wood and craft it carefully Learn how to remove and replace aged or torn upholstery Gain the ability to restore antiques to their former glory Discover how to design and make your own ambitious DIY projects Ensure you and your workplace are free from potential hazards and risks Attain an understanding of the career potentials for furniture workers in the UK Who is This Course for? This course has been produced to train individuals in the art of furniture restoration and modern DIY furniture design. It will be of great advantage to anyone wishing to gain work in the furniture industry or an associated repair and restoration business. Career Path This course provides a full learning curve for the restoration of antique furniture and DIY furniture design work. As such, it is appropriate for the following roles and careers: Upholstery & Furniture Technician Furniture Repair Technician Upholstery Service Manager Antiques and Furniture Restorer Interior / Furniture Designer Furniture Restoration and Design Module 1: Introduction to Furniture Restoration 00:15:00 Module 2: How to Get Started 00:17:00 Module 3: Woods in Furniture Restoration 00:30:00 Module 4: Upholstery Restoration 00:22:00 Module 5: Restoring Antiques Furniture 00:21:00 Module 6: DIY: Restoration Projects 00:24:00 Module 7: Safety Precautions in DIY Projects 00:29:00 Module 8: Career Information for Furniture Restorer in the UK 00:17:00 Mock Exam Mock Exam - Furniture Restoration and Design 00:20:00 Final Exam Final Exam - Furniture Restoration and Design 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Furniture Restoration and Design
Delivered Online On Demand3 hours 35 minutes
£25

Catering management: Restaurant Management, Food Safety, HACCP & Revenue Management

By Compliance Central

Get ready for an exceptional online learning experience with the Catering management: Restaurant Management, Food Safety, HACCP & Revenue Management bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Catering & Restaurant Management package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Catering & Restaurant Management package has something for everyone. As part of the Catering & Restaurant Management, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Catering management: Restaurant Management, Food Safety, HACCP & Revenue Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Catering management: Restaurant Management, Food Safety, HACCP & Revenue Management CPD-accredited courses: Course 01: Catering Management Course 02: Restaurant Management - Takeaway Business Course 03: Level 2 Food Hygiene and Safety for Catering Course 04: Level 3 HACCP Training Course 05: Food Allergen Awareness Training Course 06: How to Improve Your Food Hygiene Rating Course 07: Food Labelling Regulations Course 08: Higher Technician in Cooking and Gastronomy Course 09: Learn to Create Growth Projections for Your Business Course 10: Hotel Revenue Management Course 11: Hospitality and Revenue Management Course 12: How to Analyse & Maximize Restaurant Profits Course 13: Set Menu Prices for your restaurant using data Course 14: Marketing Strategies for Business Course 15: Customer Relationship Management (CRM) Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Catering management: Restaurant Management, Food Safety, HACCP, & Revenue Management bundle, you will gain the following: CPD QS Accredited Proficiency with this Catering & Restaurant Management bundle After successfully completing the Catering & Restaurant Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials in this Catering & Restaurant Management bundle The online test with immediate results You can study and complete the Catering & Restaurant Management bundle at your own pace. Study for the Catering & Restaurant Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Catering management: Restaurant Management, Food Safety, HACCP & Revenue Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Catering & Restaurant Management bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Catering management: Restaurant Management, Food Safety, HACCP & Revenue Management , a rich anthology of 30 diverse courses. Our experts handpick each course in the Catering & Restaurant Management bundle to ensure a wide spectrum of learning opportunities. This Catering & Restaurant Management bundle will take you on a unique and enriching educational journey. The Catering management: Restaurant Management, Food Safety, HACCP & Revenue Management bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Catering & Restaurant Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Catering & Restaurant Management package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Catering management: Restaurant Management, Food Safety, HACCP & Revenue Management bundle is perfect for: Aspiring Restaurateurs: Ideal for individuals planning to open or manage a restaurant and seeking comprehensive industry knowledge. Current Hospitality Professionals: Suitable for those already working in the hospitality industry, aiming to enhance their managerial skills and understanding of advanced concepts. Food Safety Officers: Tailored for professionals involved in food safety and hygiene, who are looking to deepen their expertise in HACCP and other safety protocols. Culinary Management Students: Beneficial for students pursuing a degree in culinary arts or hospitality management, providing practical knowledge applicable to their future careers. Career Changers: Perfect for individuals looking to transition into the hospitality and restaurant management sectors from other fields, offering foundational and specialised knowledge. Requirements You are warmly invited to register for this Catering management: Restaurant Management, Food Safety, HACCP & Revenue Management bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Catering management: Restaurant Management, Food Safety, HACCP & Revenue Management course completion, you can expect to: Restaurant Manager Food and Beverage Manager Quality Assurance Manager HACCP Coordinator Catering Manager Revenue Manager Health Inspector/Food Safety Officer Entrepreneur/Restaurant Owner Hospitality Consultant Corporate Food Service Manager Certificates CPD Certificates Digital certificate - Included

Catering management: Restaurant Management, Food Safety, HACCP & Revenue Management
Delivered Online On Demand3 days
£115

Reception Manager - Front Desk Management and Customer Service

By Compliance Central

Are you looking to enhance your Reception Manager skills? If yes, then you have come to the right place. Our comprehensive course on Reception Manager will assist you in producing the best possible outcome by mastering the Reception Manager skills. The Reception Manager course is for those who want to be successful. In the Reception Manager course, you will learn the essential knowledge needed to become well versed in Reception Manager. Our Reception Manager course starts with the basics of Reception Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Reception Manager course is intuitive and easy to understand. Why would you choose the Reception Manager course from Compliance Central: Lifetime access to Reception Manager course materials Full tutor support is available from Monday to Friday with the Reception Manager course Learn Reception Manager skills at your own pace from the comfort of your home Gain a complete understanding of Reception Manager course Accessible, informative Reception Manager learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Reception Manager Study Reception Manager in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Reception Manager Course Reception Manager Curriculum Breakdown of the Reception Manager Course Course Outline: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Reception Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Reception Manager. It is also great for professionals who are already working in Reception Manager and want to get promoted at work. Requirements To enrol in this Reception Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path Hotel Front Desk Manager: £25,000 to £40,000 per year Customer Service Manager: £30,000 to £50,000 per year Event Coordinator: £22,000 to £35,000 per year Guest Relations Manager: £28,000 to £45,000 per year Office Manager: £25,000 to £40,000 per year Concierge Manager: £28,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Reception Manager - Front Desk Management and Customer Service
Delivered Online On Demand7 hours
£12

Navigating Cabin Crew Interviews with Formats and Techniques

By NextGen Learning

Picture yourself standing at the entrance of a bustling airport, watching planes take off and land, filling the air with a sense of adventure. As you observe the smartly dressed Cabin Crew members gracefully moving through the terminal, assisting passengers with their luggage and flashing friendly smiles, a thought crosses your mind. "Ah, what if I could be a part of this extraordinary world?". Well, with our captivating course, Cabin Crew, your dreams can take flight! So, if you're ready to take off on a career adventure that will broaden your horizons and ignite your passion for travel, join our Cabin Crew course today, get ready to explore new destinations, meet diverse cultures, and experience the thrill of working in the aviation industry. It's time to spread your wings and let your dreams of becoming a Cabin Crew soar high! Learning Outcome: Upon completion of this Cabin Crew course, you are expected to - Gain a comprehensive understanding of the roles and responsibilities of Cabin Crew members. Acquire knowledge of airline regulations, safety procedures, and emergency protocols. Develop excellent communication and customer service skills for passenger interaction. Learn essential first aid and medical assistance techniques for in-flight emergencies. Master the art of effective teamwork and conflict resolution in a dynamic environment. The Cabin Crew course is a transformative journey that equips you with the knowledge and skills needed to excel in the aviation industry. Through a series of engaging modules, you will explore various aspects of the Cabin Crew profession. Module 01 provides an introduction to the world of Cabin Crew, highlighting their crucial role in ensuring a safe and pleasant flying experience. Modules 02 to 10 delve into topics such as airline types, regulatory bodies, cabin familiarisation, communication with passengers, and emergency procedures. The Cabin Crew course concludes with modules on personal grooming, fatigue management, and crew resource management, preparing you for a successful career in the skies. The Cabin Crew course opens doors to a range of exciting career opportunities in the aviation industry. Whether you aspire to be a Cabin Crew member, progress to leadership roles, or explore related fields, this course serves as a solid foundation for your journey. Join the Cabin Crew course today and soar high in your career aspirations. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who aspire to work in the dynamic aviation industry. Career changers seeking exciting opportunities in the travel sector. Fresh graduates passionate about providing exceptional customer service. Career path Cabin Crew Member: £16,000 - £25,000 per year Senior Cabin Crew/Flight Purser: £22,000 - £30,000 per year Cabin Crew Supervisor/Manager: £30,000 - £40,000 per year In-Flight Trainer: £25,000 - £35,000 per year Airline Customer Service Manager: £30,000 - £50,000 per year

Navigating Cabin Crew Interviews with Formats and Techniques
Delivered Online On Demand13 hours
£15
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