393 Service Design Courses (SDC) courses

Duration 1.625 Days 9.75 CPD hours This course is intended for This course is designed for any business professional that leads or works on teams that identify and develop business solutions. Overview Upon successful completion of this course, students will understand the fundamentals of design thinking and be able to apply principles, methodologies and frameworks and apply them to projects. In this course, students are introduced to design thinking and its application to developing new products, services and the organization of businesses. Design thinking is a human-centric, interdisciplinary approach towards innovation. Understand Design ThinkingWhat is Process Awareness and why is it Key?How to Develop a Good Problem StatementHow to Discover User Needs How to Build Empathy with the User How to Generate IdeasHow to Select Ideas How to Create a Good PrototypeLearn from Failure Additional course details: Nexus Humans Design Thinking for Innovative Problem Solving training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Design Thinking for Innovative Problem Solving course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Analysts, and Business Process Owners/Team Leads/Power Users. In this course, students are enabled to transform Excel workbooks into captivating dashboards for executives and business users. Introduction to Dashboards Creating Interactive Dashboards Using an Embedded Excel Workbook in the Dashboard Data Visualizations with Charts Using Data in a Range Using Data in a Series Preparing Future Data by Ignoring End Blanks Dashboard Distribution Distributing a Dashboard Single Value Components Using Single Value Components Alerts Setting Up Alerts Selectors Using Selectors Setting Default Values for Selectors Selecting Multiple Items Common Components Using Images in a Dashboard Using Tables in a Dashboard Using an Interactive Calendar in a Dashboard Adding a URL to a Dashboard Components Used as Selectors Using the Chart Component as a Selector Using the Map Component as a Selector Format Options Configuring Proportional Size and Position Using Themes to Apply Formats Using Templates to Apply Formats Applying Globalization Dynamic Visability Adding Dynamic Visibility Using Formulas to Create Dynamic Visibility Creating Multi-Layer Dashboards Dashboard Design Optimization Optimizing Dashboard Design Dashboard Connection to Live Data Using Live Data Sources Setting Up an XML Connection Using Web Services to Connect to Data Using the Query Browser to Connect to Data Using the Portal Data Connection to Connect to Data Additional course details: Nexus Humans BOX310 SAP BusinessObjects Dashboards 4.1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BOX310 SAP BusinessObjects Dashboards 4.1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Duration 4 Days 24 CPD hours This course is intended for A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out-of-the-box capabilities, codeless extensibility, application, and service integrations. Overview Install and configure the customer service app Identify common customer service scenarios Complete a case resolution process Analyze customer service data Automate case management record processing Create and use knowledge articles Create and use entitlements and service level agreements Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up time to dedicate where a greater impact can be made, directly with customers. Our team of globally recognized experts take students step by step, from creating cases, to interacting with customers, to resolving those cases. Once those cases are resolved, students will learn from data analysis the key details to help resolve similar cases faster or avoid new issues altogether. Customer Service Overview Lesson 1: Create case records Lesson 2: Related service apps Lesson 3: Analytics for service Lesson 4: AI for service Lesson 5: Configuring customer service Lesson 6: Module summary Case Management Lesson 1: Case management overview Lesson 2: Creating case records Lesson 3: Queue management Lesson 4: Case routing Lesson 5: Resolving cases Lesson 6: Module summary Service Level Agreements and Entitlements Lesson 1: SLA and entitlement overview Lesson 2: Create and manage entitlements Lesson 3: Create and manage S Knowledge Management Lesson 1: Knowledge management overview Lesson 2: Authoring and organizing Lesson 3: Use knowledge content Lesson 4: Manage knowledge content Lesson 5: Module summary Additional course details: Nexus Humans MB-230T01 Dynamics 365 for Customer Engagement for Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-230T01 Dynamics 365 for Customer Engagement for Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The target audience for the SRE Practitioner course are professionals including: Anyone focused on large-scale service scalability and reliability Anyone interested in modern IT leadership and organizational change approaches Business Managers Business Stakeholders Change Agents Consultants DevOps Practitioners IT Directors IT Managers IT Team Leaders Product Owners Scrum Masters Software Engineers Site Reliability Engineers System Integrators Tool Providers Overview After completing this course, students will have learned: Practical view of how to successfully implement a flourishing SRE culture in your organization. The underlying principles of SRE and an understanding of what it is not in terms of anti-patterns, and how you become aware of them to avoid them. The organizational impact of introducing SRE. Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets beyond the normal to innovate and avoid risks. Building security and resilience by design in a distributed, zero-trust environment. How do you implement full stack observability, distributed tracing and bring about an Observability-driven development culture? Curating data using AI to move from reactive to proactive and predictive incident management. Also, how you use DataOps to build clean data lineage. Why is Platform Engineering so important in building consistency and predictability of SRE culture? Implementing practical Chaos Engineering. Major incident response responsibilities for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents. Perspective of why SRE can be considered as the purest implementation of DevOps SRE Execution model Understanding the SRE role and understanding why reliability is everyone's problem. SRE success story learnings This course introduces a range of practices for advancing service reliability engineering through a mixture of automation, organizational ways of working and business alignment. Tailored for those focused on large-scale service scalability and reliability. SRE Anti-patterns Rebranding Ops or DevOps or Dev as SRE Users notice an issue before you do Measuring until my Edge False positives are worse than no alerts Configuration management trap for snowflakes The Dogpile: Mob incident response Point fixing Production Readiness Gatekeeper Fail-Safe really? SLO is a Proxy for Customer Happiness Define SLIs that meaningfully measure the reliability of a service from a user?s perspective Defining System boundaries in a distributed ecosystem for defining correct SLIs Use error budgets to help your team have better discussions and make better data-driven decisions Overall, Reliability is only as good as the weakest link on your service graph Error thresholds when 3rd party services are used Building Secure and Reliable Systems SRE and their role in Building Secure and Reliable systems Design for Changing Architecture Fault tolerant Design Design for Security Design for Resiliency Design for Scalability Design for Performance Design for Reliability Ensuring Data Security and Privacy Full-Stack Observability Modern Apps are Complex & Unpredictable Slow is the new down Pillars of Observability Implementing Synthetic and End user monitoring Observability driven development Distributed Tracing What happens to Monitoring? Instrumenting using Libraries an Agents Platform Engineering and AIOPs Taking a Platform Centric View solves Organizational scalability challenges such as fragmentation, inconsistency and unpredictability. How do you use AIOps to improve Resiliency How can DataOps help you in the journey A simple recipe to implement AIOps Indicative measurement of AIOps SRE & Incident Response Management SRE Key Responsibilities towards incident response DevOps & SRE and ITIL OODA and SRE Incident Response Closed Loop Remediation and the Advantages Swarming ? Food for Thought AI/ML for better incident management Chaos Engineering Navigating Complexity Chaos Engineering Defined Quick Facts about Chaos Engineering Chaos Monkey Origin Story Who is adopting Chaos Engineering Myths of Chaos Chaos Engineering Experiments GameDay Exercises Security Chaos Engineering Chaos Engineering Resources SRE is the Purest form of DevOps Key Principles of SRE SREs help increase Reliability across the product spectrum Metrics for Success Selection of Target areas SRE Execution Model Culture and Behavioral Skills are key SRE Case study Post-class assignments/exercises Non-abstract Large Scale Design (after Day 1) Engineering Instrumentation- Instrumenting Gremlin (after Day 2)

Duration 2 Days 12 CPD hours This course is intended for This Introductory-level course is targeted for aspiring web developers who have software development experience or background. The course can also be adjusted for non-developers upon request. Overview This 'skills-focused' course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our instructors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Introduction to HTML5/ CSS3 and Responsive Design Basics is a hands-on basic web development course geared for developers who need to understand what the latest in web technologies and responsive design practices that are central to targeting the entire spectrum of user platforms and browsers. This comprehensive course provides a balanced mixture of theory and practical labs designed to take students through HTML5 and CSS3. Students who attend this course will leave this course armed with the new skills to design, implement, and deploy robust, flexible, and safe web applications. HTML Define HTML and review its history Look at XHTML and its relationship to HTML Identify HTML limitations and improvements HTML5 HTML5 Overview HTML5 Semantic Structure HTML5 Forms HTML5 Media Delivery CSS Learn the basics of CSS Meaning of cascading in CSS Declaring CSS within your HTML page Creating styles in an external CSS file Control how to display and position HTML elements Overriding standard tag behavior Adding new classes Using custom classes in your page CSS3 Overview What is new in CSS3 The Advantages of CSS3 Browser Support for CSS3 CSS3 Advanced Selectors Selecting Using Attributes Selecting Using DOM Structure Complex Selecting using Pseudo-Classes Selecting Using UI Components and State CSS3 Visual Effects Font Options, Opacity, and Color Distributing Content Across Columns Working with Borders and Boxes Working with Vendor Prefixes Functional Techniques HTML5 JavaScript API Cross-Domain Messaging Working with Web Storage Offline with Application Cache Geolocation: What, Why, and How Responsive Web Design (RWD) Adapting to Varying Screen Sizes Scaling Page and Text Content Scaling and Adapting for Media Options for Adjusting Media Additional course details: Nexus Humans Web Essentials | Introduction to HTML5, CSS3 and Responsive Design (TT4002) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Web Essentials | Introduction to HTML5, CSS3 and Responsive Design (TT4002) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Project team members & consultants In this course, students learn how to set up the billing interface points between sales and distribution and financial accounting. Course Outline Forms of billing in SD Methods for creating billing documents Methods for creating billing documents Invoice lists Billing plans and down payments Revenue account determination Special features of the SD/FI interface Additional course details: Nexus Humans SCM615 SAP Sales and Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM615 SAP Sales and Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is aimed at consultants, project managers, project team members and key users. In this course, participants learn about the fundamental business processes in sales and distribution. Participants learn how to perform the most important functions in the process chain, from presales to customer payment, in the SAP system. Course Outline Organizational structures in sales and distribution Working with the relevant master data for the processes Overview of the process chain Introduction to the availability check Sales and distribution processing with make-to-order production Complaints processing Introduction to sales and distribution reporting Additional course details: Nexus Humans SCM600 SAP Sales Order Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM600 SAP Sales Order Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Customers, cloud architects, systems engineers, data center administrators, and cloud administrators with experience in managed services or managing a service provider environment Overview By the end of the course, you should be able to meet the following objectives: Describe the advanced architecture of a VMware Cloud Director environment Design Cloud Director Federation Explain use cases for CPOM Explain basic concepts of NSX-V and NSX-T design with VMware Cloud Director Discuss the integration of AVI Load Balancer Services Explain use of migration tools from NSX-V to NSX-T Data Center Explain the integration of Advanced Load Balancer with NSX Discuss the use cases for NSX Advanced Load Balancer Describe the architecture of VMware vCloud Availability for vCloud Director Discuss the use cases for migration with vCloud Availability Describe the architecture of vRealize Operations in a Service Provider Environment Explain the use cases for vRealize Operations Tenant App Explain VMware Cloud Director orchestration and extensibility Explain use cases for XaaS Integration Discuss UI customization for Service Provider and Tenants This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to design and utilize a cloud solution based on VMware Cloud Director?. Besides learning about an advanced cloud architecture, you learn about the integration of VMware Cloud Director with the products VMware Cloud Director Availability?, VMware vRealize© Orchestrator?, VMware vRealize© Operations? (including the Tenant App), VMware NSX-T© Data Center and VMware NSX© Advanced Load Balancer? (Avi Networks). This course covers the migration from VMware NSX© for vSphere© (NSX-V) to VMware NSX-T© Data Center in a VMware Cloud Director environment. You learn about how the NSX Advanced Load Balancer can be used and integrated in a service provider environment. Besides the advanced know-how of the vRealize Operations Tenant App and Cloud Availability, the course also discusses the extensibility and orchestration of workflows in Cloud Director. For all the topics covered in the class, intensive hands-on labs will be taken by the students to provide proper insights into all the products. Course Introduction Introductions and course logistics Course objectives Advanced VMware Cloud Director Architecture Explain the basic concepts and terminologies in a VMware Cloud Director environment Describe the basic architecture of a VMware Cloud Director environment Follow a proven process to design and deploy a cloud solution Gather and analyze business and application requirements Document design requirements, constraints, assumptions, and risks Use a systematic method to evaluate and document design decisions Explain the differences between conceptual, logical, and physical designs Describe the concepts of Provider SLAs Discuss the advantages of standardized and flexible cloud platforms Explain how you can use a building-block design approach with VMware products to architect a flexible but standardized cloud environment Impact on Monetization of service definitions Discuss the design and implications of a vSphere Design for the Cloud Platform Explain the use of Single vs. Stretched vs. Multi-Site deployments Design Cloud Director Federation Explain use cases for CPOM NSX for vSphere vs. NSX-T and Migration Describe the NSX Management cluster architecture, components, and communication channels Identify the workflows involved in configuring the NSX Management cluster Validate and troubleshoot the NSX Management cluster formation Explain basic concepts of NSX-V and NSX-T design with VMware Cloud Director Discuss the use cases for Edge Services Discuss the use cases for Distributed Network Services Discuss the features available in NSX-V vs. NSX-T Explain the integration of external networks (such as MPLS, DirectConnect) Explain the integration of 3rd party network services (NON-VMware Edge Services, WAF) Discuss the integration of AVI Load Balancer Services Discuss different migration scenarios Explain pre-requisites for migration from NSX-V to NSX-T Explain use of migration tools from NSX-V to NSX-T NSX Advanced Load Balancer Explain basic concepts of NSX Advanced Load Balancer Explain the integration of NSX Advanced Load Balancer with NSX Discuss the use cases for NSX Advanced Load Balancer VMware vCloud Availability Describe the architecture of VMware vCloud Availability for vCloud Director Explain the prerequisites of vCloud Availability for Cloud Director Discuss the implementation of vCloud Availability for Cloud Director Discuss the use cases for migration with vCloud Availability Explain setup of data seeds for vCloud Availability Discuss the use cases for Disaster Recover as a Service with vCloud Availability Explain connectivity for vCloud Availability to Cloud use cases Understand requirements for vCloud Availability OnPrem to Cloud failover and failback vRealize Operations Tenant App / Chargeback Describe the architecture of vRealize Operations in a Service Provider Describe the architecture of vRealize Operations Tenant App Explain the use cases for vRealize Operations Tenant App Explain use cases for vRealize Operations Manager in Service Provider environments Discuss vRealize Operations Manager Management Packs Explain advanced troubleshooting in service provider environments with vRealize Operations Manager Discuss architecture and integration of vRealize Operations Manager Tenant App Explain connectivity of the vRealize Operations Manager Tenant App Discuss user and role management of the vRealize Operations Manager Tenant App Describe billing policy definition in the vRealize Operations Manager Tenant App VMware Cloud Director Orchestration Explain VMware Cloud Director orchestration Explain vRealize Orchestrator use cases Describe the architecture of vRealize Orchestrator in a Service Provider environment Explain use cases for VMware Cloud Director blocking tasks Explain use cases for XaaS Integration Design workflows, objects Discuss UI customization for Service Provider and Tenants Explain integration of custom elements in VMware Cloud Director Explain use cases for Extensibility SDK Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Cloud Director: Advanced Workshop [v10.2] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Cloud Director: Advanced Workshop [v10.2] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for System integrators, Consultants, Solution architects Overview By the end of the course, you should be able to meet the following objectives: Create a vSphere design given a case study Identify and assess the business objectives of the vSphere environment Identify business requirements, constraints, assumptions, and risks, for all layers in the vSphere environment Apply a framework to a design Analyze design choices for vCenter, ESXi, storage, networking, vSphere clusters, and virtual machines Identify design decisions to ensure manageability, which include scalability, capacity planning and lifecycle management Identify design decisions to ensure that the vSphere environment is highly available Identify design decisions to ensure that the vSphere environment performs well Identify design decisions to ensure that the vSphere environment is secure Identify design decisions to ensure that the vSphere environment can recover from data loss or disaster This three-day course equips you with the knowledge, skills, and abilities to design a VMware vSphere 8 virtual infrastructure. You follow a proven approach to design a virtualization solution that ensures availability, manageability, performance, recoverability, and security. The approach presented follows VMware best practices. This course discusses the benefits and risks of available design alternatives and provides information to support making sound design decisions. Course Introduction Introductions and course logistics Course objectives Infrastructure Assessment Describe various design framework principles Follow a proven process to design a virtualization solution Define customer business objectives and requirements Use a systematic method to evaluate and document a conceptual model Create a logical design from a conceptual model Recognize key information contained in the physical design Designing for Manageability: Capacity Planning Make capacity planning design decisions that adhere to business requirements Design capacity planning strategies that meet the needs of the vSphere environment and follow VMware best practices Calculate compute and storage requirements for the VMs in the vSphere environment Designing for Manageability: Scalability Make scalability design decisions that adhere to business requirements Design scalability strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Manageability: Lifecycle Management Make lifecycle management design decisions that adhere to business requirements Design lifecycle management strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Availability Make availability design decisions that adhere to business requirements Design availability strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Performance Make performance design decisions that adhere to business requirements Design performance strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Security Make security design decisions that adhere to business requirements Design security strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Recoverability Make recoverability design decisions that adhere to business requirements Design recoverability strategies that meet the needs of the vSphere environment and follow VMware best practices Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSphere: Design [V8] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSphere: Design [V8] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.