387 Service Design Courses (SDC) courses delivered Online

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Intermediate Solidworks Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Intermediate Solidworks Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Intermediate Solidworks Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Intermediate Solidworks Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Intermediate Solidworks Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Intermediate Solidworks Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Intermediate Solidworks Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Intermediate Solidworks Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Intermediate Solidworks Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Intermediate Solidworks Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Part Modeling Advanced Techniques- Part 1 1.1 Extruded Boss Advanced 00:03:00 1.2 Extruded Boss Additional 00:04:00 1.3 Extruded Cut Advanced 00:03:00 1.4 Swept Boss 00:02:00 1.5 Lofted Boss 00:03:00 1.6 Draft 00:03:00 1.7 Shell 00:02:00 1.8 Rib 00:04:00 1.9 Example #1 00:08:00 1.10 Example #2 00:07:00 Unit 02: Part modeling advanced techniques- Part 2 2.1 Linked dimensions 00:04:00 2.2 Equations 00:05:00 2.3 Coordinate System 00:03:00 2.4 Hole wizard 00:03:00 2.5 Feature scope 00:02:00 2.6 Mirror 00:03:00 2.7 Example #1 00:09:00 2.8 Example #2 00:09:00 Unit 03: Design Table and Configurations 3.1 Creating a Design Table 00:06:00 3.2 Configurations 00:05:00 3.3 Example #1 00:07:00 3.4 Example #2 00:04:00 Unit 04: Assembly advanced techniques- Part 1 4.1 Distance and Angle 00:04:00 4.2 Profile Center 00:04:00 4.3 Symmetric and Width 00:05:00 4.4 Path Mate 00:05:00 4.5 Linear Coupler 00:06:00 4.6 Example #1 00:08:00 4.7 Example #2 00:13:00 Unit 05: Assembly advanced techniques- Part 2 5.1 Collision Detection 00:02:00 5.2 Interference Detection 00:03:00 5.3 Assembly Feature 00:02:00 5.4 Replacing Part 00:01:00 5.5 Sub-assembly 00:03:00 5.6 Example #1 00:05:00 5.7 Example #2 00:05:00 Assignment Assignment - Intermediate Solidworks Course 00:00:00

The Solidworks: Complete CSWA Preparation course provides comprehensive training in Solidworks, focusing on preparing students for the CSWA (Certified SolidWorks Associate) exam. It covers fundamental sketching and part modeling techniques, advanced features, assembly creation, and drawing tools. Learning Outcomes: Understand the Solidworks user interface and essential mouse movements for sketching and part modeling. Gain proficiency in creating and editing sketches, using basic and advanced sketch tools, and applying dimensions and relations. Learn part modeling techniques such as extrusions, cuts, fillets, chamfers, ribs, and drafts. Explore intermediate part modeling concepts like 3D sketching, equations, mass properties, and defining material properties. Acquire skills in creating assemblies, inserting and manipulating parts, and applying mates for assembly constraints. Master drawing tools to create and edit drawing sheets, projection views, dimensioning, and generating a bill of materials. Familiarize yourself with various miscellaneous views like auxiliary view, section view, detail view, and more. Why buy this Solidworks: Complete CSWA Preparation? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Solidworks: Complete CSWA Preparation there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Solidworks: Complete CSWA Preparation course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Solidworks: Complete CSWA Preparation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Solidworks: Complete CSWA Preparation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Solidworks: Complete CSWA Preparation is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Introduction 00:05:00 Overview of Solidworks Creating a New Document 00:01:00 User Interface 00:02:00 Mouse Movements in Sketch 00:02:00 Mouse Movements in Part 00:03:00 Sketching Creating a Sketch File 00:02:00 Basic Sketch Tools 00:07:00 Dimensions and Relations 00:12:00 Mirror Entities 00:02:00 Linear and Circular Sketch Pattern 00:06:00 Sketch Offset Entities 00:02:00 Converting Sketch to 3D Model 00:03:00 Opening and Saving Part Document 00:01:00 Exercises 00:04:00 Part Modeling Basics Extruded Base 00:03:00 Extruded Boss Additional Techniques 00:04:00 Creating a Sketch on the Part 00:02:00 Creating a Sketch on the New Plane 00:05:00 Convert and Offset Entities 00:02:00 Extruded Cut 00:03:00 Fillet and Chamfer 00:03:00 Rib 00:03:00 Draft 00:04:00 Shell 00:02:00 Part and Sketch Modification 00:02:00 Exercises 00:06:00 Part Modeling Intermediate 3D Sketch 00:03:00 Equation 00:03:00 Mass Properties and Coordinate System 00:03:00 Defining Density and Material 00:02:00 Measuring Tool 00:03:00 Exercises 00:07:00 Part Modeling Advanced Mirror Feature 00:01:00 Revolved Boss Base 00:02:00 Swept Boss Base 00:05:00 Exercises 00:14:00 Assembly Creation Inserting Part Relative to Origin 00:02:00 Inserting Part Relative to Planes 00:02:00 Standard Mates 00:04:00 Move Component 00:02:00 Mirror Component 00:01:00 Sketch in Assembly 00:03:00 Exercises 00:08:00 Drawing Tools Basics Creating Drawing Sheet 00:01:00 Projection Views and Edit Sheet 00:04:00 View Properties 00:02:00 Drawing - View Dimensioning 00:03:00 Bill of Material 00:02:00 Exercises 00:03:00 Drawing Tools - Miscellaneous Views Auxiliary View 00:01:00 Section View 00:02:00 Aligned Section View 00:02:00 Detail View 00:02:00 Broken-out Section View 00:02:00 Break View 00:02:00 Crop View 00:01:00 Alternative Position View 00:02:00 Resources Resources - Solidworks: Complete CSWA Preparation 00:00:00 Assignment Assignment - Solidworks: Complete CSWA Preparation 00:00:00

Embark on a transformative journey into workplace efficiency with our course, 'Optimizing Workspaces: The 5S Lean Methodology in Action.' In this dynamic exploration of Lean principles, we unravel the intricacies of the 5S system-Sort, Set in Order, Shine, Standardize, and Sustain. Brace yourself for an immersive experience where theoretical foundations seamlessly blend with practical insights, offering you a blueprint to revolutionize workspaces. Whether you're a novice or seasoned professional, our course is your gateway to unlocking the full potential of the 5S methodology, fostering a culture of continuous improvement. Learning Outcomes Master the principles and applications of Lean Methodology. Implement the 5S system with precision and efficacy. Develop skills to assess, strategize, and optimize workspaces. Gain insights into the role of a 5S Facilitator and its practical implementation. Cultivate a mindset of continuous improvement and sustainability in the workplace. Why choose this Optimizing Workspaces: The 5S Lean Methodology in Action course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Optimizing Workspaces: The 5S Lean Methodology in Action course for? Professionals seeking to enhance organizational efficiency. Managers and supervisors aiming to implement Lean principles. Individuals interested in creating streamlined and organized work environments. Students pursuing studies in business, operations, or management. Entrepreneurs eager to cultivate a culture of productivity in their ventures. Career path Lean Consultant: £40,000 - £50,000 per annum Operations Manager: £45,000 - £55,000 per annum Quality Assurance Specialist: £35,000 - £45,000 per annum Process Improvement Analyst: £38,000 - £48,000 per annum Supply Chain Coordinator: £32,000 - £42,000 per annum Continuous Improvement Director: £60,000 - £70,000 per annum Prerequisites This Optimizing Workspaces: The 5S Lean Methodology in Action does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Optimizing Workspaces: The 5S Lean Methodology in Action was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Lean Methodology and 5S System Introduction to Lean Methodology and 5S System 00:11:00 Module 02: Sort (1S) Sort (1S) 00:10:00 Module 03: Set in Order (2S) and Shine (3S) Set in Order (2S) and Shine (3S) 00:12:00 Module 04: Standardize (4S) and Sustain (5S) Standardize (4S) and Sustain (5S) 00:10:00 Module 05: 5S Facilitator and Implementation of 5S 5S Facilitator and Implementation of 5S 00:11:00

Overview This comprehensive course on Diploma in Lean Leadership and Change Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Diploma in Lean Leadership and Change Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Diploma in Lean Leadership and Change Management. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Lean Leadership and Change Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 81 lectures • 06:40:00 total length •Why 00:04:00 •What 00:04:00 •Curriculum 00:05:00 •How 00:04:00 •What is Culture: 00:06:00 •Culture Drivers: 00:08:00 •Resources: 00:05:00 •Activity 1: 00:03:00 •House of Lean: 00:03:00 •Evolution: 00:04:00 •Shingo: 00:09:00 •Honda: 00:09:00 •Activity 2: 00:02:00 •JIT: 00:07:00 •Kanban: 00:08:00 •Continuous Improvement and Leadership: 00:04:00 •Waste Intro: 00:10:00 •Forms of Waste 1: 00:06:00 •Management Waste: 00:07:00 •Activity3: 00:02:00 •Scientific Method: 00:07:00 •Gemba Walk: 00:06:00 •Heijunka: 00:05:00 •Visual Display: 00:07:00 •Activity 4: 00:02:00 •Kaizen: 00:06:00 •Lean Leadership Intro: 00:07:00 •The Mind of the Lean Leader: 00:04:00 •The Mind of the Lean Leader - Transitions: 00:07:00 •Lean Leadership1. External Challenge: 00:06:00 •Lean Leadership 2. Internal Challenge: 00:06:00 •Activity 5: 00:02:00 •Lead WSA: 00:02:00 •Be the Model: 00:03:00 •Coach Others: 00:07:00 •Motivation: 00:04:00 •Reinforce Your Strategy: 00:04:00 •Activity 6: 00:01:00 •Intrinsic Reinforcement: 00:08:00 •Paths to Lean: 00:05:00 •How You Change: 00:03:00 •Design Thinking: 00:08:00 •Design Process: 00:09:00 •Capability Analysis: 00:05:00 •Charter: 00:05:00 •Activity 7: 00:02:00 •Design Team: 00:06:00 •Discovery: 00:06:00 •Discover the Process: 00:07:00 •Dream: 00:07:00 •Design technical: 00:07:00 •Design Structure: 00:08:00 •Social Design: 00:06:00 •Activity 8: 00:03:00 •VON Case Study: 00:10:00 •WSA Summary: 00:04:00 •Activity 9: 00:02:00 •Why Teams: 00:06:00 •Types of Teams: 00:06:00 •Team Charter: 00:05:00 •Team Maturity: 00:05:00 •Team Roles and Responsibilities: 00:05:00 •Team Agenda: 00:05:00 •Activity 10: 00:02:00 •Facilitation 1: 00:06:00 •Facilitation 2: 00:04:00 •Team Scoreboard: 00:07:00 •Activity 11: 00:01:00 •Map Team's Work: 00:03:00 •Attitudes: 00:05:00 •Five Whys: 00:03:00 •PDSA 1: 00:04:00 •PDSA 2: 00:04:00 •PDCA example: 00:01:00 •Activity 12: 00:01:00 •A3: 00:06:00 •Standard Work: 00:05:00 •Leader Standard Work: 00:04:00 •Activity 13: 00:02:00 •Summary: 00:03:00 •Additional Study Materials: Diploma in Lean Leadership and Change Management: 00:00:00

All in One Bundle Special Discount Offer Are you looking to enhance your AutoCAD Design Principles skills? If yes, then you have come to the right place. Our comprehensive courses on AutoCAD Design Principles will assist you in producing the best possible outcome by learning the AutoCAD Design Principles skills. CPD Accredited courses you will get: Course 01: Autocad Electrical Design Course 02: Time Management Skills Course 03: Office Skills The AutoCAD Design Principles bundle is for those who want to be successful. In the AutoCAD Design Principles bundle, you will learn the essential knowledge needed to become well versed in AutoCAD Design Principles . Our AutoCAD Design Principles bundle starts with the basics of AutoCAD Design Principles and gradually progresses towards advanced topics. Therefore, each lesson of this AutoCAD Design Principles is intuitive and easy to understand. Why would you choose the AutoCAD Design Principles course from Compliance Central: Lifetime access to AutoCAD Design Principles courses materials Full tutor support is available from Monday to Friday with the AutoCAD Design Principles course Learn AutoCAD Design Principles skills at your own pace from the comfort of your home Gain a complete understanding of AutoCAD Design Principles course Accessible, informative AutoCAD Design Principles learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the AutoCAD Design Principles bundle Study AutoCAD Design Principles in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your AutoCAD Design Principles Course Improve your chance of gaining in demand skills and better earning potential by completing the AutoCAD Design Principles Curriculum of Course 01: Autocad Electrical Design Unit 1- Introduction to Autocad Unit 2- Electrical Design Drawing of Distribution System Unit 3- Voltage Drop and Short Circuit Analysis Unit 4- Earthing System Unit 5- Generator Sizing Curriculum of Course 02: Time Management Skills Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks Curriculum of Course 03: Office Skills Module 01: Core Office Skills Module 02: Self-Management Module 03: Organizing and Planning (i) Module 04: Organizing and Planning (ii) Module 05: Rapport Building CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The AutoCAD Design Principles bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in AutoCAD Design Principles . It is also great for professionals who are already working in AutoCAD Design Principles and want to get promoted at work. Requirements To enrol in this AutoCAD Design Principles course, all you need is a basic understanding of the English Language and an internet connection. Career path The AutoCAD Design Principles course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to AutoCAD Design Principles Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Get 3 CPD accredited PDF certificate for Free. Each CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Customer Service course is ideal for both job seekers and current employees. Learning Outcomes After completing this Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Why Choose this Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Free Courses included with Customer Service Course Course 01: Dealing With Difficult People Course 02: Anger Management Customer Service Training An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. Course Curriculum of Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Customer Service course. Customer Service Training 39:00 1: Customer Service Training 39:00 PDF Who is this course for? Customer Service Online Training This customer service course is ideal for- Candidates who are looking for a career change. Candidates who want to boost their CVs in order to improve their job chances should read on. Customer support representatives who want to advance their careers by honing their skills. Those who plan to continue their education after graduation. Company owners, administrators, and supervisors. Anyone looking for a rewarding job in customer service. Requirements Customer Service Online Training There are no specific requirements for Customer Service course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00

Illuminating the Hidden - Design for Sustainability as a Path Toward More Sustainable Products, More Sustainable Thinking, More Sustainable Corporate Cultures Consumers and other purchasers understand now more than ever that there are hidden impacts in the products and services they purchase. Leading companies now realize that they need to incorporate sustainability into their product development processes. To do that, they need product development teams who know how to 'think' in terms of sustainability, and fostering such thinking requires shifts bigger than the single product on the shelf - it's about transforming corporate culture. This session will walk through the concepts behind Design for Sustainability. It will highlight as a case study a collaborative partnership between UL Environment and Ingersoll Rand in fostering sustainability thinking in Ingersoll Rand through its product development process. The session will end with a brief overview of steps that companies can take to start incorporating design for sustainability thinking in their organizations. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

The Diploma in Web Design, is one of our most selling courses and provides a unique way to intensify the skills you need for designing excellent, expert web pages. You do not require any prior experience or knowledge to enrol in this online course, which makes it ideal to start out on your web designing career. Once you have completed the course, you will be an expert in web design. HTML 5, and CSS 3 are the primary building sections of the websites. In this course, you will learn the advanced techniques of HTML 5, CSS 3, and Bootstrap to confidently design modern looking responsive web pages. Discovering Bootstrap can assist you to compose and develop mobile-ready websites. Additionally, learn to create a wire-frame for a website before beginning the development, and explore how to turn a wire-frame to the website. 8 well-structured modules are covered in this course, including understanding HTML, CSS, Bootstrap, the Grid System, Landing Page, adding images, creating business sites, and many more. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? Diploma in Web Design - Video Training is suitable for anyone who wants to gain extensive knowledge, potential experience and top-notch skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or prior knowledge to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject.

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99