387 Service Design Courses (SDC) courses delivered Online

Are you interested in learning more about UI/UX but don't know where to begin? This course will enable you to add UX designer to your resume and begin earning money for your new abilities. This course is for those who want to learn about UI/UX design. It begins from the very beginning and progresses in a step-by-step manner.  In this course, you will get clear instruction on all steps of the UI/UX development process, from user research to establishing a project's strategy, scope, and information architecture, to building sitemaps and wireframes, in this course. You will study current UX design best practices and standards and use them to create effective and appealing screen-based experiences for websites or applications. By the end of the course, you'll have a diverse set of abilities that will allow you to work in the UI/UX design sector. The valuable certificate that comes with the course will enhance your value and make you stand out in the job market. This is the perfect course to kick start your career in the UI/UX design industry. So, enrol now and fast track your career ladder. Course Highlights Advanced Diploma in UI/UX Design is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Advanced Diploma in UI/UX Design into 110 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 52 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Advanced Diploma in UI/UX Design Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Advanced Diploma in UI/UX Design is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Advanced Diploma in UI/UX Design is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. UX/UI Course Introduction Learn UX/UI Course Overview 00:05:00 Section Overview 00:04:00 UX vs UI 00:04:00 UX/UI Designer Marketplace 00:05:00 Overview of UX Roles 00:06:00 Introduction To The Web Industry Web Industry Section Overview 00:03:00 The Phases of Web Development 00:13:00 Designer Responsibilities (working in a team) 00:09:00 Roles & Descriptions (working in a team) 00:05:00 Agile Approach To Project Management 00:12:00 Scrum - Flexible Framework 00:06:00 Project Management Apps 00:13:00 XD Lesson - Introduction 00:13:00 Foundations of Graphic Design Graphic Design Section Overview 00:02:00 The Psychology of Color 00:13:00 Color Wheel & Color Schemes 00:06:00 Working with Fonts 00:10:00 Working With Icons 00:04:00 XD Lesson - Tools, Object Manipulation and Components 00:13:00 XD Lesson - Font Styles and Artboard Settings 00:07:00 Graphic Design Software Tools 00:03:00 Adobe XD lesson 4 - Icons & Vector Graphics 00:14:00 UX Design (User Experience Design) UX Design Section Overview 00:04:00 What is User Experience Design? (UX) 00:09:00 UX Design Process 00:03:00 The UX Analysis Process 00:08:00 Working with User Profiles 00:03:00 Understanding User Pain Points 00:03:00 XD Lesson 5 Class Project: Сompetitive Analysis 00:10:00 Developing a Persona Part 1 00:05:00 Developing a Persona Part 2 00:05:00 Customer Journey 00:04:00 Customer Journey vs Sales Funnel 00:04:00 3 Phases of a Sales Funnel 00:07:00 4 Stages of a Sales Funnel 00:06:00 Macro/Micro Conversions 00:05:00 Stages of Market Sophistication 00:06:00 Lead Generation Funnel 00:06:00 Digital Product Sales Funnel 00:05:00 7 Principles of Influence 00:12:00 Age Based Influence Triggers 00:06:00 Gender Influence Triggers 00:06:00 Interest Based Marketing 00:04:00 Understanding User Flow 00:08:00 XD Lesson 6 Class Project: Userflow - Your first UX deliverable 00:07:00 Working with Story Boards 00:05:00 XD Lesson 7 Class Project: Crafting a Story board 00:09:00 Working with Moodboards 00:04:00 XD Lesson 8 Class Project: Creating Moodboard 00:11:00 Sitemap & Information Architecture 00:07:00 XD Lesson - Class Project: App Architecture 00:09:00 Low and Hi Fidelity Wireframes 00:03:00 XD Lesson - Class Project: Login Screen Wireframe Using Material Design 00:08:00 Working with Prototypes 00:04:00 XD Lesson - Class Project: Home Screen Wireframe and Linking 00:07:00 XD Lesson - Class Project: Adding Interaction to Wireframes 00:10:00 Testing and Evaluating 00:11:00 UX Deliverables 00:03:00 UX Design Conclusion 00:01:00 UI Design (User Interface Design) UI Design Section Overview 00:03:00 UI Design Overview 00:03:00 Types of Interfaces 00:10:00 Landing Pages Overview 00:10:00 XD Lesson - Using Grids in XD 00:08:00 XD Lesson - Single Card design 00:13:00 UI Controls 00:07:00 UI Components 00:12:00 Navigational Components 00:12:00 Header Design Overview 00:07:00 XD Lesson - Mobile & Desktop: Header Design 00:10:00 XD Lesson - Mobile & Desktop: Dropdown Design 00:06:00 Common Layouts Overview 00:08:00 XD Lesson - Common Layouts 00:07:00 Mobile & Desktop Footer Design Overview 00:07:00 XD Lesson - Mobile & Desktop: Footer Design 00:06:00 Mobile & Desktop Button Design Overview 00:05:00 XD Lesson - Mobile & Desktop: Button Design 00:10:00 XD Lesson - Mobile & Desktop: Input Design 00:07:00 Mobile & Desktop Filter Search Bar Design Overview 00:06:00 Adobe XD Lesson - Mobile & Desktop: Filter Design 00:07:00 Adobe XD Lesson - Mobile & Desktop: Search Design 00:03:00 UI Kit Overview 00:05:00 Adobe XD Lesson - Desktop and Mobile: UI Kit 00:06:00 Microinteractions Overview 00:05:00 Adobe XD lesson - Microinteractions 00:07:00 Optimization Optimization Section Overview 00:02:00 Feedback Review & Getting Referrals 00:04:00 'Above the Fold' Rule 00:04:00 Adobe XD lesson - Designing a Powerful Above the Fold 00:08:00 Using Analytics For Optimization 00:05:00 Heat Maps & Element Placements 00:04:00 Crafting A Usability Report Overview 00:08:00 Adobe XD lesson - Crafting Reports in XD 00:20:00 Starting a Career in UX/UI Design Careers in UX/UI Section Overview 00:06:00 Your Daily Productivity Hub 00:14:00 How To Start Freelancing 00:08:00 Client Consulting 00:04:00 Building a Brand 00:10:00 Personal Branding 00:06:00 The Importance of Having a Website 00:08:00 Creating a Logo 00:05:00 Step by Step Website Setup 00:17:00 UI Templates 00:06:00 Logo Templates 00:04:00 Creating a Business Email 00:06:00 Networking Do's and Don'ts 00:04:00 Top Freelance Websites 00:10:00 UX/UI Project Scope Questions 00:10:00 Laser Focus & Productivity Tools 00:06:00 The Places to Find UX Jobs 00:05:00

How is your company's customer service? Would you say that your customers are fully satisfied? Are they over the moon excited about your business and excited with every interaction that they have with you? Or is there any room to improve? Maybe your customer service is ordinary to good, but there are always going to be some unhappy customers, right? This Customer Service Skills training will examine all types of clients and how you can serve them better and improve yourself in the process. You will acquire a valuable skill set including in-person customer service and over-the-phone etiquettes, coping with demanding clients and generating re-occurring profit from return customers. Course Highlights Mastering Art of Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mastering Art of Customer Service into 5 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mastering Art of Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mastering Art of Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mastering Art of Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Mastering Art of Customer Service 00:20:00 Final Exam Final Exam-Mastering Art of Customer Service 00:20:00

Description: Customer care service holds daily business exercises like promoting, deals and so forth. This course is intended for people who are intrigued to improve capacities or upgrade their attitudes in this field. This course is designed to provide you with the strategies that will help you expand competition in your occupations. It helps you gain the skills that are required to deal with the difficult situations. This course will likewise enable you to improve you communication skills which will make it easier to speak and build good relationship with the clients. Who is this course for? For individuals already existing in this field willing to enhance the abilities and learn new techniques. For people who are ready to take customer care service as the future profession. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: Advanced Diploma in Customer Care and Relation course is a useful qualification to possess, and would be beneficial for the following careers: Technical support staff Client relations manager Call center manager Customer service re-presenter. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Care and Relation 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Care and Relation 00:30:00

The comprehensive CSS - Responsive Design has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the CSS - Responsive Design today, and learn from the very best the industry has to offer! This best selling CSS - Responsive Design has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth CSS - Responsive Design is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The CSS - Responsive Design is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The CSS - Responsive Design is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the CSS - Responsive Design, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the CSS - Responsive Design will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the CSS - Responsive Design to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Waiter Training: Waiter Training Course online Unlock the Power of Waiter: Waiter Training Course: Enrol Now! Do you want to embark on a career as a waiter or develop your waiter skills? Our Waiter: Waiter Training Course will help you to acquire the information and abilities necessary to land a position in the waiter industry. The goal of the Waiter: Waiter Training Course was to provide participants a thorough understanding of Waiter. This Waiter: Waiter Training Course will outline numerous service categories and create a communication gap with different clientele. By completing this waiter training, you will be able to securely serve food and preserve food items. Also, waiter training will teach you how to handle grievances. After completing this Waiter: Waiter Training Course, you will be a pro at upholding personal hygiene and health requirements. Participate in our Waiter: Waiter Training Course program to increase your productivity and become more organised and efficient at work! Main Course: Waiter Training Course Special Offers of this Waiter: Waiter Training Course: This Waiter: Waiter Training Course includes a FREE PDF Certificate. Lifetime access to this Waiter: Waiter Training Course Instant access to this Waiter: Waiter Training Course 24/7 Support Available to this Waiter: Waiter Training Course Waiter Training: Waiter Training Course online The waiter training course is designed to provide participants with a thorough grasp of the waiter. This waiter training course includes sanitary procedures, cleanliness, and food service procedures. Additionally, this waiter training course is ideal for enhancing your position, developing your communication skills, and building relationships with clients. Moreover, this waiter training: waiter training course will help you comprehend VIP service, waiter upkeep, and food handling. The waiter training course supports effective problem-solving in handling challenging circumstances. Who is this course for? Waiter Training: Waiter Training Course online This Waiter: Waiter Training Course is accessible to learners with no prior waiter experience. Requirements Waiter Training: Waiter Training Course online To enrol in this Waiter: Waiter Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Waiter: Waiter Training Course. Be energetic and self-motivated to complete our Waiter: Waiter Training Course. Basic computer Skill is required to complete our Waiter: Waiter Training Course. If you want to enrol in our Waiter: Waiter Training Course, you must be at least 15 years old. Career path Waiter Training: Waiter Training Course online UK people will benefit from this Waiter: Waiter Training Course by getting new opportunities in a variety of industries.

Are you planning to start a small service based business? Perhaps you're as of now in a business and you need to know how to better present, showcase and promote your business. Yes? Then this is the course for you. Description: Our Diploma in Service Business Synergy introduces the topic of managing business services, how to make business benefits more compelling and proficient, how organisations can accomplish greatness in client connections by planning and creating powerful and productive services for their clients. The course starts by acquainting you with the point of service management and the components of administration, for example, how best to serve clients in the present day business condition, what the product service system are, what the services act contains, and how to guarantee consistent services to clients both inside and outside an association. You will then figure out how businesses can utilise promoting components to shape. Who is the course for? Individuals who own a small service based business or are planning to start a new business Business owners looking for new marketing and advertising strategies that actually work Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Service Business Synergy is a useful qualification to possess, and would be beneficial for the following careers: Freelancing businesses. Diploma in Service Business Synergy Service Business Basics 00:30:00 Use Market Research To Choose The Best Service Based Company 00:30:00 Beef Up Your Marketing Skills 00:30:00 Put Together Up Your Website 01:00:00 Brainstorming Unique Advertising Ideas 00:30:00 Stay On Top Of Customer Service 00:30:00 Types Of Service Based Companies 00:30:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries. The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and team and how to work under stress. Who is the course for? Anyone who deals with customers on daily basis in any kind of job or business Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Executive/Officer Marketing Executive/Officer Sales Manager Marketing Manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Customer Service Course 00:20:00 Final Exam Final Exam-Customer Service Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: If you are already working in a retail environment looking forward to advance your careers, or just interested in starting new retail job, this course will be the perfect choice for you! The Retail Customer Service Diploma is designed to provide insight into the field of retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples. With this course you will receive all the skills and knowledge needed for successful careers in today's retail world. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Retail Customer Service Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Retail Customer Service Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Mock Exam Mock Exam- Retail Customer Service Diploma 00:20:00 Final Exam Final Exam- Retail Customer Service Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 5 Hours 37 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about UX design Understand the core competencies and principles of UX design Explore the various areas of UX design Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert UX designer UX Design Course Online Master the skills you need to propel your career forward in UX design. This course will equip you with the essential knowledge and skillset that will make you a confident UX designer and take your career to the next level. This comprehensive UX design course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this UX design course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective UX design practice and equip you with the essential skills, confidence and competence to assist you in the UX design industry. You'll gain a solid understanding of the core competencies required to drive a successful career in UX design. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for UX designer or for people who are aspiring to specialise in UX design. Enrol in this UX design course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive UX design course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this UX design can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This UX design course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This UX design course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This UX design course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction To User Expericne, Ux Roles and How to Be a UX Designer Can I Be A UX Designer 00:03:00 Different Roles Of UX Designers2 00:06:00 Major Parts Of Every UX Design 00:05:00 What Is Human Centered Design (HCD) 00:03:00 What Is Agile UX. (Student Request Headshot Video) 00:06:00 Double Diamond Model Of Design By Don Norman 00:05:00 Using Root Cause Analysis In UX Design 00:02:00 Seven Stages Of Action By Don Norman 00:05:00 5 Second Usability Test 00:02:00 What Are Affordances, Anti-Affordances And Signifiers 00:06:00 Human Centered Design, Double Diamond Model Of Design And Root cause Analysis Examples Of Affordances And Signifiers 00:06:00 Affordances & Signifiers Explained - Headshot Video 00:05:00 What Is Mapping And Natural Mapping 00:09:00 Conceptual And Mental Models In UX 00:06:00 Working Memory And Our Attention Span 00:06:00 Examples Of Working Memory And attention 00:07:00 Recognition Rather Than Recall 00:04:00 Examples Of Recognition Rather Than Recall 00:04:00 How User Expectations Actually Work 00:04:00 User Expectations Example - Headshot Video 00:02:00 Examples Of User Expectations 00:08:00 Limits Of Peripheral Vision 00:05:00 Examples Of Limited Peripheral Vision 00:07:00 What Is Context Of Use In User Experience 00:05:00 Explanation Of Context Of use - Headshot Video 00:02:00 Why Stakeholders Are As Important As Users 00:04:00 What Is Information Architecture. (Headshot Video) 00:05:00 Examples Of Information Architecture (Navigation Best Practices) 00:11:00 Human Laziness, Decision Paralysis And Reading Pattern 00:05:00 Principles & Behavior Patterns, Decision Making, Scanning Patterns And Change Blindness Human Decision making - How Old and New Brain works 00:03:00 Humans Hate Change 00:03:00 Our Goals And Change Blindness 00:03:00 Examples Of Human Behavior, Decision Paralysis And Why We Hate Change 00:08:00 Designing For Humans - How to Design Better Products For Humans Discoverability - Can Your Users Discover Your Product's Features 00:06:00 Learnability - Can Your Users Learn To Use Your Product Easily 00:04:00 Examples Of Visual And Audio Feedback 00:08:00 Feedback Within The Context - Walmart Example 00:03:00 Consistency In Design & Function With Examples 00:06:00 Constraints And How To Use Them To Improve UX 00:06:00 What Are Slips & Mistakes And How To Avoid Them 00:04:00 Designing For Errors With Examples 00:05:00 User Always In Control With Examples 00:04:00 Using Grouping And Chunking To Improve UX 00:07:00 Physical & Mental Limitations Of Humans 00:04:00 How Developers Can Improve User Experience? Using Design Patterns - Don't re-Invent The Wheel 00:05:00 Why Users Always Need Speed And When To Use Delays 00:06:00 Power Of Smart Defaults & Suggestion 00:06:00 Guiding And Training Users At Every Step 00:04:00 Reduce Number Of Barriers To Entry For Users 00:05:00 Use Natural Language Rather Than Codes 00:08:00 Examples Of Natural Language Or Converstational Forms 00:03:00 Timing Of Notifications And Our Perception 00:07:00 Using Google Analytics To Know More About Users 00:05:00 Data Driven Design And Anticipatory Design With Examples 00:04:00 Case Study Solution - GPtools App 00:12:00 Assessment Assessment - UX Design 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 5 Hours 37 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about UX design Understand the core competencies and principles of UX design Explore the various areas of UX design Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert UX designer UX Design Diploma Course Master the skills you need to propel your career forward in UX design. This course will equip you with the essential knowledge and skillset that will make you a confident UX designer and take your career to the next level. This comprehensive UX design diploma course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this UX design diploma course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective UX design practice and equip you with the essential skills, confidence and competence to assist you in the UX design industry. You'll gain a solid understanding of the core competencies required to drive a successful career in UX design. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for UX designer or for people who are aspiring to specialise in UX design. Enrol in this UX design diploma course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive UX design diploma course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this UX design can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This UX design diploma course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This UX design diploma course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This UX design diploma course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction To User Expericne, Ux Roles and How to Be a UX Designer Can I Be A UX Designer 00:03:00 Different Roles Of UX Designers2 00:06:00 Major Parts Of Every UX Design 00:05:00 What Is Human Centered Design (HCD) 00:03:00 What Is Agile UX. (Student Request Headshot Video) 00:06:00 Double Diamond Model Of Design By Don Norman 00:05:00 Using Root Cause Analysis In UX Design 00:02:00 Seven Stages Of Action By Don Norman 00:05:00 5 Second Usability Test 00:02:00 What Are Affordances, Anti-Affordances And Signifiers 00:06:00 Human Centered Design, Double Diamond Model Of Design And Root cause Analysis Examples Of Affordances And Signifiers 00:06:00 Affordances & Signifiers Explained - Headshot Video 00:05:00 What Is Mapping And Natural Mapping 00:09:00 Conceptual And Mental Models In UX 00:06:00 Working Memory And Our Attention Span 00:06:00 Examples Of Working Memory And attention 00:07:00 Recognition Rather Than Recall 00:04:00 Examples Of Recognition Rather Than Recall 00:04:00 How User Expectations Actually Work 00:04:00 User Expectations Example - Headshot Video 00:02:00 Examples Of User Expectations 00:08:00 Limits Of Peripheral Vision 00:05:00 Examples Of Limited Peripheral Vision 00:07:00 What Is Context Of Use In User Experience 00:05:00 Explanation Of Context Of use - Headshot Video 00:02:00 Why Stakeholders Are As Important As Users 00:04:00 What Is Information Architecture. (Headshot Video) 00:05:00 Examples Of Information Architecture (Navigation Best Practices) 00:11:00 Human Laziness, Decision Paralysis And Reading Pattern 00:05:00 Principles & Behavior Patterns, Decision Making, Scanning Patterns And Change Blindness Human Decision making - How Old and New Brain works 00:03:00 Humans Hate Change 00:03:00 Our Goals And Change Blindness 00:03:00 Examples Of Human Behavior, Decision Paralysis And Why We Hate Change 00:08:00 Designing For Humans - How to Design Better Products For Humans Discoverability - Can Your Users Discover Your Product's Features 00:06:00 Learnability - Can Your Users Learn To Use Your Product Easily 00:04:00 Examples Of Visual And Audio Feedback 00:08:00 Feedback Within The Context - Walmart Example 00:03:00 Consistency In Design & Function With Examples 00:06:00 Constraints And How To Use Them To Improve UX 00:06:00 What Are Slips & Mistakes And How To Avoid Them 00:04:00 Designing For Errors With Examples 00:05:00 User Always In Control With Examples 00:04:00 Using Grouping And Chunking To Improve UX 00:07:00 Physical & Mental Limitations Of Humans 00:04:00 How Developers Can Improve User Experience? Using Design Patterns - Don't re-Invent The Wheel 00:05:00 Why Users Always Need Speed And When To Use Delays 00:06:00 Power Of Smart Defaults & Suggestion 00:06:00 Guiding And Training Users At Every Step 00:04:00 Reduce Number Of Barriers To Entry For Users 00:05:00 Use Natural Language Rather Than Codes 00:08:00 Examples Of Natural Language Or Converstational Forms 00:03:00 Timing Of Notifications And Our Perception 00:07:00 Using Google Analytics To Know More About Users 00:05:00 Data Driven Design And Anticipatory Design With Examples 00:04:00 Case Study Solution - GPtools App 00:12:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00