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387 Service Design Courses (SDC) courses delivered Online

Sales Negotiation and Self Development

4.7(160)

By Janets

Follow your dreams by enrolling on the Sales Negotiation and Self Development course today and develop the experience, skills and knowledge you need to enhance your professional development. Sales Negotiation and Self Development will help you arm yourself with the qualities you need to work towards your dream job. Study the Sales Negotiation and Self Development training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Sales Negotiation and Self Development course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Sales Negotiation and Self Development course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Sales Negotiation and Self Development course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Sales Negotiation and Self Development course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Sales Negotiation and Self Development course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Sales Negotiation and Self Development course. The Sales Negotiation and Self Development course is designed by industry experts and is tailored to help you learn new skills with ease.  The Sales Negotiation and Self Development is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Sales Negotiation and Self Development when it suits you. Access the Sales Negotiation and Self Development course modules from any internet-enabled device, including computers, tablets, and smartphones. The Sales Negotiation and Self Development course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Sales Negotiation and Self Development now and start learning instantly! What You Get Out Of Studying Sales Negotiation and Self Development With Janets: Receive a digital Certificate upon successful completion of the Sales Negotiation and Self Development course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description:  The Sales Negotiation and Self Development training course is delivered through Janets' online learning platform. Access the Sales Negotiation and Self Development content from any internet-enabled device whenever or wherever you want to. The Sales Negotiation and Self Development course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Sales Negotiation and Self Development course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Sales Negotiation and Self Development course. After successfully passing the Sales Negotiation and Self Development course exam, you will be able to apply for a CPD-accredited certificate as proof of your Sales Negotiation and Self Development qualification. Certification All students who successfully complete the Sales Negotiation and Self Development course can instantly download their digital certificate. You can also purchase a hard copy of the Sales Negotiation and Self Development course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Sales Negotiation and Self Development is ideal for those who already work in this sector or are an aspiring professional. This Sales Negotiation and Self Development course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Sales Negotiation and Self Development is open to all students and has no formal entry requirements. To study the Sales Negotiation and Self Development course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Sales Negotiation and Self Development is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Sales Negotiation and Self Development and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Sales Negotiation and Self Development
Delivered Online On Demand2 hours 11 minutes
£25

Customer Service

4.7(160)

By Janets

The Customer Service course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Customer Service course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Customer Service WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00 Assignment Assignment - Customer Service 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Service
Delivered Online On Demand7 days
£25

Web Design & Development Training

By NextGen Learning

Get ready for an exceptional online learning experience with the Web Design & Development Training bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Web Design & Development Training is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Web Design package has something for everyone. As part of the Web Design & Development Training package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Web Design bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Web Design in Affinity Designer Web Design with Adobe XD Creative Web Design with HTML5, CSS3 and Bootstrap Secure Programming of Web Applications Learn Web Development from Scratch Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Web Design Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Web Design Bundle. Build a strong knowledge base in your chosen course via the Web Design Bundle. Benefit from the flexibility and convenience of online learning. With the Web Design package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Web Design & Development Training, a rich anthology of 15 diverse courses. Each course in the Web Design bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisWeb Design & Development Training bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Web Design & Development Training bundle offers you the flexibility and convenience to learn at your own pace. Make the Web Design package your trusted companion in your lifelong learning journey. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Web Design & Development Training bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Web Design & Development Training bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Web Design & Development Training bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Web Design & Development Training
Delivered Online On Demand23 hours
£31

Systems Engineering Advanced Diploma with Project management & Scrum Master - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Systems Engineering bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Systems Engineering Advanced Diploma with Project management & Scrum Master. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Project Management Course 02: Project Planning for Everyone Course 03: Scrum Master Training Course Course 04: Strategic Management Course 05: Project Management: How to Build a Project Charter Course 06: RCA: Root Cause Analysis Course 07: Cost Control & Project Scheduling Course 08: Process Improvement: How to Reduce Waste Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Systems Engineering Advanced Diploma with Project management & Scrum Master bundle illuminate your path to wisdom. The Systems Engineering Advanced Diploma with Project management & Scrum Master bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Systems Engineering Advanced Diploma with Project management & Scrum Master package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Systems Engineering bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Systems Engineering Advanced Diploma with Project management & Scrum Master community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Systems Engineering bundle. Establish robust bases across each course nestled within the Systems Engineering bundle. Decipher intricate concepts through the articulate content of the Systems Engineering bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Systems Engineering bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Systems Engineering bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Systems Engineering bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Systems Engineering bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Systems Engineering bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Systems Engineering journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Systems Engineering bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Systems Engineering bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hard copy Transcript - £9.99

Systems Engineering Advanced Diploma with Project management & Scrum Master - 8 Courses Bundle
Delivered Online On Demand33 hours
£39

Managing Quality and Service Delivery

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Managing Quality and Service Delivery
Delivered Online On Demand1 hour 43 minutes
£25

Social Science - Online Diploma Course

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Social Science - Online Diploma Course
Delivered Online On Demand4 hours 12 minutes
£25

Win Customers Efficiently: Customer Service Diploma

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Win Customers Efficiently: Customer Service Diploma
Delivered Online On Demand49 minutes
£25

Shopping Cart Course with JavaScript

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Shopping Cart Course with JavaScript
Delivered Online On Demand2 hours 38 minutes
£25

Interplanetary Spacecraft & Satellite Engineering

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Interplanetary Spacecraft & Satellite Engineering
Delivered Online On Demand3 hours 20 minutes
£25

Designated Safeguarding Lead - DSL Course

By SkillWise

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Designated Safeguarding Lead - DSL Course Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Designated Safeguarding Lead - DSL Course Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Designated Safeguarding Lead - DSL Course Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Designated Safeguarding Lead - DSL Course Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Designated Safeguarding Lead - DSL Course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Designated Safeguarding Lead - DSL Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Designated Safeguarding Lead - DSL Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Designated Safeguarding Lead - DSL Course does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Designated Safeguarding Lead - DSL Course was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Designated Safeguarding Lead - DSL Course is a great way for you to gain multiple skills from the comfort of your home.   Safeguarding Children Module 01: Introduction to Safeguarding 00:21:00 Module 02: Laws and Guidance 00:43:00 Module 03: Child Abuse 00:49:00 Module 04: Child Sexual Exploitation 00:38:00 Module 05: Responding to Disclosure and Reporting 00:25:00 Module 06: Risks and Risk Assessment 00:16:00 Module 07: Things to Do after Referral 00:24:00 Module 08: Record Keeping 00:18:00 Safeguarding Vulnerable Adults Module 01: An Introduction to Safeguarding of Vulnerable Adults 00:15:00 Module 02: Safeguarding Legislations 00:25:00 Module 03: Understanding Abuse and Neglect 00:25:00 Module 04: Policy, Roles and Responsibilities 00:23:00 Module 05: Understanding the Importance of Communication in Care 00:20:00 Module 06: Sharing Information and Responding To a Disclosure 00:20:00 Module 07: Reporting Your Concern 00:17:00 Mock Exam Final Exam Assignment Assignment - Designated Safeguarding Lead (DSL) 09:36:00 Recommended Materials Workbook - Designated Safeguarding Lead (DSL) 02:24:00

Designated Safeguarding Lead - DSL Course
Delivered Online On Demand
£29