Description

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Win Customers Efficiently: Customer Service Diploma has been specially designed to help learners gain a good command of Win Customers Efficiently: Customer Service Diploma, providing them with a solid foundation of knowledge to become a qualified professional.

Through this Win Customers Efficiently: Customer Service Diploma, you will gain both practical and theoretical understanding of Win Customers Efficiently: Customer Service Diploma that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.

Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.

Learning outcome

Familiar yourself with the recent development and updates of the relevant industry

Know how to use your theoretical knowledge to adapt in any working environment

Get help from our expert tutors anytime you need

Access to course contents that are designed and prepared by industry professionals

Study at your convenient time and from wherever you want

Why should I take this course?

Affordable premium-quality E-learning content, you can learn at your own pace.

You will receive a completion certificate upon completing the course.

Internationally recognized Accredited Qualification will boost up your resume.

You will learn the researched and proven approach adopted by successful people to transform their careers.

You will be able to incorporate various techniques successfully and understand your customers better.

Requirements

No formal qualifications required, anyone from any academic background can take this course.

Access to a computer or digital device with internet connectivity.

Course Curriculum

Module 01: An Introduction to Customer Service
▶	Introduction to customer service roles	🕐 00:02:00
Module 02: What Are the Key Skills That Can Help Us Provide Good Customer Service?
▶	Customer Service Skills	🕐 00:09:00
Module 03: Serving Customers Using Social Media Platforms
▶	Serving customers using social media platforms	🕐 00:05:00
Module 04: Building a Rapport in Social Media
▶	Building a rapport in social media & putting policies in place	🕐 00:03:00
Module 05: Building Customer Relationships
▶	Building customer relationships	🕐 00:09:00
Module 06: Adopting Language Techniques
▶	Adopting Language Techniques	🕐 00:05:00
Module 07: Improving Your Customer Engagement
▶	Improving Your Customer Engagement	🕐 00:05:00
Module 08: Evaluating Your Customer Experience
▶	Evaluating Your Customer Experience	🕐 00:06:00
Module 09: Providing Ethical Customer Service
▶	Providing Ethical Customer Service	🕐 00:05:00

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Win Customers Efficiently: Customer Service Diploma

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