Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Customer Service This course provides the learner with essential skill-building to better serve customers and enhance the organization service delivery.The learner will be able to develop key behaviours and master responses to produce customer happiness and loyalty while achieving a better brand image.After the successful completion of the course, you will be able to learn about the following; Understand the importance of having a customer service policy in a hospitality setting Understand how to promote a customer-focused culture with a high level of service delivery Understand how to identify customer needs and evaluate their level of satisfaction Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Customer Service Representative Customer Service Manager Marketing Manager Marketing and Sales Team Public Relations Manager Company Secretary Corporate Leader Team leader
Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Food Safety and Hygiene The course explores the essential concepts, involved standards and measure to ensure effective food safety and hygiene protocols.The course focus on the responsibilities of an organisation in relation to ensuring food hygiene, the structure of the commercial and catering services sector, the responsibilities of organisations and describes the benefits of good hygiene and the hazards of poor hygiene.After the successful completion of the course, you will be able to learn about the following; Understanding the responsibilities of an organisation for ensuring hygiene Understanding issues associated with food safety Understanding food safety management procedures AccreditationAll MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Hospitality Manager Food and Safety Manager Restaurant Manager Chef Food Inspector
Start your journey in the cloud computing revolution-what, why, and how!
In this course, we will understand the absolute basic concepts of programming. Learn essential C# scripting for game development by building 20+ mini projects. We will also build 2D games with Unity and C#, and master C# by building these games with Unity.
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QLS Level 5 Course | FREE QLS Hard Copy Certificate | FREE 5 Career Guided CPD Courses & PDF Certificates | Tutor Aid
Level 5 Diploma(FREE QLS Endorsed Certificate)| 12-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access
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Level 5 Diploma | FREE QLS Endorsed Certificate | 10 CPD Courses & PDF Certificates | 160 CPD Points | CPD Accredited