This Pharmacy Assistant & Pharmacy Technician course is customised only for you! Do you want to advance your career in the healthcare industry? Or, are you looking for a way to contribute to community health care without performing clinical duties? If you're considering a career in the pharmaceutical industry, then you've come to the right place. This Pharmacy Assistant & Pharmacy Technician course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. By enrolling on our Pharmacy Assistant & Pharmacy Technician course, you will become familiar with the roles and responsibilities of a Pharmacy Assistant or Technician. This comprehensive Pharmacy Assistant & Pharmacy Technician course will teach you the fundamental techniques of a Pharmacy worker and how to successfully counsel and diagnose a patient. You will also gain experience in the practice of prescribing and dispensing medication, as well as stock control and inventory management. Along with this, you will gain knowledge of medical health and safety standards and security protocols associated with legal drugs. Enrol in this Pharmacy Assistant & Pharmacy Technician course now and start your career in the UK's healthcare sector. Learning Outcomes Learning Outcomes After completing Pharmacy Assistant & Pharmacy Technician Bundle course, the learner will be able to: Understand the requirements needed to be a Pharmacy Technician or Assistant. Know how to counsel or communicate with patients and customers. Become aware of your position in the UK Healthcare infrastructure. Gain the ability to prescribe and dispense medication swiftly. Know to control and manage a medical inventory. Gain a solid understanding of the Standard Operating Procedures in a medical environment. Gain the skills to perform a full medical assessment on a patient. Why Choose Pharmacy Assistant & Pharmacy Technician Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. Pharmacy Assistant & Pharmacy Technician Bundle Course Course 01: Pharmacy Assistant & Technician Course 02: Healthcare Management Training Course 03: Level 3 Diploma in Healthcare Support Course 04: Level 2 Award in Nutrition and Health Course 05: Ambulance Care Assistant Course 06: Level 3 Award in Health and Social Care Course Course 07: Martial Arts First Aid Course 08: Nursing & Prescribing Course 09: Diploma in Nurse Prescribing Course 10: Clinical Psychology Diploma Course 11: Mental Health Support Worker Other Benefits of this Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum of Pharmacy Technician: Pharmacy Assistant & Pharmacy Technician Module 1: An Overview of Pharmacy Assistant and Technician Module 2: Understanding the Pharmacy Assistant Patient Counselling Guide Module 3: Understanding Communication in Pharmacy Settings Module 4: Understanding the Pharmacy Team and Practices Module 5: Understanding Prescription and Dispensing in Pharmacies Module 6: Understanding Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 7: Understanding Inventory Control and Management in Pharmacies Module 8: Understanding Standard Operating Procedures (SOPs) Module 9: Understanding Health and Safety Risks Assessment and Pharmaceutical Terminology ----------------------- Assessment Method After completing each module of this Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Pharmacy Assistant & Pharmacy Techniciancourse, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Pharmacy Assistant & Pharmacy Technician course is ideal for those interested in becoming pharmacy technicians or those looking to make a career in the medical field. Requirements There are no specific requirements for this Pharmacy Assistant & Pharmacy Technician course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Pharmacy Assistant & Pharmacy Technician qualification is beneficial for any healthcare profession or career from any industry you are in, such as: Pharmacist's Assistant Pharmacy Technician Hospital Clerk Pharmacist Certificates Certificate of completion Digital certificate - Included
£33 Billion - £42 Billion- annual costs each year of employers because of presenteeism (when individuals attend work but are less productive because of their mental health problems), sickness absence and staff turnover. Around 300,000 workers with a long-term mental health conditions lose their jobs each year. To prevent this colossal loss and for better job security, employers and employees, both parties need to be aware of mental health at work. Along with this comprehensive Workplace Mental Health First Aid and Advocacy Training Diploma, you will get 10 additional premium courses, an original hardcopy certificate, transcript, and a student ID card. What other courses are included in this Workplace Mental Health First Aid and Advocacy Training Course 01: Workplace Mental Health First Aid and Advocacy Training Course 02: Cognitive behavioural therapy Course 03: Biohacking Your Physical and Mental Health Course 04: NLP Practitioner Course 05: Rational Emotive Behaviour Therapy Course 06: Addiction and Mental Health - Dual Diagnosis Course 07: Designated Safeguarding Lead (DSL) Complete Diploma Course 08: Domestic Violence and Abuse Awareness - Level 2 Course 09: Leadership & Management Diploma Course 10: Learning Disability Awareness Course 11: Dialectal Behaviour Therapy (DBT) Support your colleagues and promote healthy protocols at your workplace by becoming a Mental Health advocate. This course will teach you how individuals are mentally affected by work-related issues and the steps you can take to help them. Workplace Mental Health First Aid and Advocacy Training will provide you with the CPD certificate that you'll need to succeed. So enrol now in this Workplace Mental Health First Aid and Advocacy Training! You will receive vital training from industry experts on the consequences of sustained stress, depression, and anxiety experienced on a job. Alongside this, you will be coached on the appropriate ways to engage and assist those with issues. This knowledge will ensure that your workplace adopts a culture of welfare and care, making it a healthier place for all those concerned. It also trains people how to look after their own mental health and wellbeing. The curriculum of Mental Health First Aid Bundle Course 1: Mental Health First Aid Module 01: Introduction to Mental Health Module 02: Overview of Mental Health First Aid Module 03: Childhood and Adolescent Psychiatric Disorders Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Legislation and Services Module 13: Approach and React To People in Mental Health Crisis ----------- 10 more additional courses-------------- How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Mental Health First Aid. It is available to all students, of all academic backgrounds. Please note: This Course is not regulated. To get a professional qualification, you can choose any of the following: RQF Mental Health Awareness NVQ Level 3 Mental Health Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Requirements Our Mental Health First Aid is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path This comprehensive Mental Health First Aid is ideal for anyone who wants to fast track their career in relevant sector. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Mental Health First Aid and Advocacy Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Explore the intricate web of global interactions with our comprehensive course, "Understanding International Relations." Whether you're a seasoned professional or a curious beginner, this course offers a deep dive into the complexities that shape our world today. Here's what you'll discover: Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course on Understanding International Relations, learners explore various aspects that shape global politics and interactions among countries. They delve into historical contexts to understand how past events influence present-day international affairs. The course introduces different theories like Realism, Liberalism, Marxism, and Constructivism, offering insights into how these perspectives explain the behaviors of nations and international systems. Students examine the key actors involved in international relations, including states, international organizations, and non-state actors, and analyze their roles and impacts. They gain an understanding of the complexities of war and its implications on global stability and security. The course also covers international organizations, exploring their functions and contributions to global governance. Additionally, learners study international political economy, focusing on how economic factors shape diplomatic relations and global policies. Recent issues in international relations are also discussed, providing insights into contemporary global challenges and their significance on a global scale. Course Curriculum Module 01: Historical Context Module 02: Theories in International Relations I Realism and Liberalism Module 03: Theories in International Relations II The Marxist, The Constructivist and The Module 04: Actors in International Relations Module 05: Understanding International Relations Module 06: War Module 07: International Organisations Module 08: International Political Economy Module 09: Recent Issues in International Relations Learning Outcomes: Analyse historical events shaping global politics in historical context. Compare and contrast realism and liberalism theories in international relations. Evaluate Marxist and Constructivist perspectives in global political analysis. Identify key actors influencing international relations dynamics. Explain theories and concepts underlying international political economy. Assess recent issues impacting contemporary international relations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students interested in global politics and diplomatic relations. Individuals pursuing careers in international organisations or diplomacy. Scholars aiming to understand global conflicts and peace-building efforts. Professionals in governmental or non-governmental international relations roles. Anyone curious about the economic dimensions of global diplomacy. Career path Diplomatic Officer International Relations Researcher Policy Analyst Foreign Affairs Consultant International Development Officer Trade Policy Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Unlock the essential knowledge needed to navigate the complexities of workplace regulations with our comprehensive "Basics of Employment Law" course. Designed for professionals aiming to understand and apply fundamental legal principles in employment contexts, this course covers essential modules to equip you with practical insights and compliance strategies. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Basics of Employment Law course, learners will gain a comprehensive understanding of the laws that govern workplaces. They will learn about the legalities involved in recruiting employees, including the rights and responsibilities of both employers and job applicants. Understanding employment contracts will equip learners with the knowledge to navigate the terms and conditions of employment agreements effectively. The course covers important aspects such as workplace discrimination and the rights related to parental leave, sick pay, and pension schemes. Learners will also delve into health and safety regulations to ensure a safe working environment. They will learn about employee monitoring and data protection laws, crucial for maintaining privacy and security at work. The course further explores the creation and significance of employee handbooks. Learners will grasp the concepts of minimum wage laws and disciplinary procedures, including the processes involved in dismissal, handling grievances, and participating in employment tribunals. Course Curriculum Module 01: Basics of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Discrimination in the Workplace Module 05: Parental Rights, Sick Pay and Pension Scheme Module 06: Health & Safety at Work Module 07: Workplace Monitoring and Data Protection Module 08: Employee Handbook Module 09: National Minimum Wage & National Living Wage Module 10: Disciplinary Procedure Module 11: Dismissal, Grievances and Employment Tribunals Learning Outcomes: Understand key principles of employment law and its application. Demonstrate knowledge of legal requirements in recruitment processes. Explain the components and implications of employment contracts. Identify types of workplace discrimination and legal protections. Describe rights related to parental leave, sick pay, and pensions. Outline health and safety obligations and employee responsibilities at work. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking legal compliance knowledge. Small business owners managing employee contracts and disputes. Individuals entering HR or administrative roles in organizations. Legal professionals expanding expertise into employment law. Managers aiming to improve workplace compliance and employee relations. Career path HR Officer Legal Advisor Compliance Manager Employee Relations Specialist Recruitment Consultant Business Owner Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
This course will teach you the fundamentals of Jenkins and how to continually implement and deploy codes in a DevOps environment. You will also learn how to integrate automated tests to verify the build pipelines and set up code quality reporting.
Description: In this current world, it is imperative to have good computer skills for performing well in almost all jobs. If you are looking for brushing up your computer skills, then this Computer Operating and Maintenance Course for Experts is just right for you. With the help of this course, you can become a computer expert in no time. You will learn a lot about computing terms like input, output, operating systems, applications, storage devices, etc. You will also gain knowledge about protection data, safety, ergonomics, customization, browsing the web too. Learning Outcomes: Basic computing terms The fundamental computing skills Anatomy of a PC Input, output, and storage devices Operating systems and applications Legal issues, including licensing of software Networking and Internet basics Computers in the workplace Telecommuting and the electronic world Ergonomics, safety, and the environment Being proactive about security Protecting your data Understanding malware Using the mouse, keyboard, and desktop Customizing your computer Printing Understand and using files and folders Basic Windows applications Working with a window Working with applications Browsing the Web Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Computer Operating and Maintenance Course for Experts is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Computer Operating and Maintenance Course for Experts is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Application Basics 00:30:00 Basic Applications 01:00:00 Working with a Window 01:00:00 Working with WordPad 01:00:00 Working With Applications 01:00:00 Basics of Web Browsers 01:00:00 Browsing the Web 00:15:00 Working with Bookmarks 01:00:00 Working With Web Pages 01:00:00 Printing Web Pages 01:00:00 Mock Exam Mock Exam- Computer Operating and Maintenance Course for Experts 00:20:00 Final Exam Final Exam- Computer Operating and Maintenance Course for Experts 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Dealing with a difficult or toxic personality can be emotionally and physically damaging, especially if the person is your boss or sits in the cubicle next to you. Many people find it difficult to confront those who compromise their comfort and job security, but standing up for yourself is important. This Dealing With Difficult People Training course provides learners with a thorough understanding of how to identify difficult personality types and effectively deal with them and provide the skills required for Dealing With Difficult People Training. By the end of the Dealing With Difficult People Training course, you will be able to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Learning Outcomes After completing this Dealing With Difficult People Training course, the learner will be able to: Identify difficult people and their difficult behaviour. Know how to communicate with difficult people. Know how to deal with bosses who drive you barmy. Recognise seven classically difficult types. Know how to deal with impossible people. Identify the temper tantrum type. Why Choose Dealing With Difficult People Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Dealing With Difficult People Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Dealing With Difficult People Training course. ***Dealing With Dealing With Difficult People Training Bundle Course Course 01: Dealing With Difficult People Training Course 02: Level 7 Diploma in Operations Management Course 03: Level 5 Health and Safety at Work Course 04: Level 5 Diploma in Risk Management Course Course 05: Level 5 Report Writing Course Course 06: Communication Skills Course Course 07: Workplace Stress Management Course 08: Anger Management ***Other Benefits of Dealing With Difficult People Training Training Bundle Course Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Dealing With Difficult People Training course ] Course Curriculum Of Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type >>----------------<< Assessment Method After completing each module of the Dealing With Difficult People Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Dealing With Difficult People Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Dealing With Difficult People Training course is ideal for executives, managers, supervisors, team leaders, project managers, and anyone else who has been affected by negativity in the workplace caused by a difficult person. Requirements There are no specific requirements for this Dealing With Difficult People Training course because it does not require any advanced knowledge or skills. Career path The Dealing With Difficult People course is meant to prepare you for the job of your dreams, an advancement at work, or to become self-employed and establish your own business. Certificates Certificate of completion Digital certificate - Included
Duration 5 Days 30 CPD hours This course is intended for Developed for experienced IT Professionals working with Citrix Virtual Apps and Desktops 7.1x. Potential students include administrators, engineers, and architects responsible for the end user workspace, provisioning services environment, and overall health and performance of the solution. Overview How to configure Workspace Environment Management to improve the end user environment and virtual resource consumption Understand Zones in Citrix Virtual Apps and Desktops 7.1x and how to account for user and desktop locations and optimal connection and registration How to build and manage App Layers to minimize image sprawl with Citrix Virtual Apps and Desktops 7.1x Understand and configure HDX channels and protocols for improved performance delivering multimedia and data over network connections Get more value out of your Citrix Virtual Apps and Desktops 7.1x investment through the use of Workspace Environment Management, Provisioning Services, Application Layering, and advanced features. Students leave this course with a good understanding of how to manage more complex solutions such as multizone environments spanning multiple locations with configurations around StoreFront, the Delivery Controllers, and HDX. Students will gain the skills to improve logon times, user personalization, and resource performance through Workspace Environment Management. Also, learn to optimize management of your app and desktop images by building and combining App Layers. End the course by learning to install, configure, and manage Provisioning Services in accordance with leading practices.This course includes a voucher to take the related exam (1Y0-311 Citrix XenApp and XenDesktop 7.15 Advanced Administration) and earn your Citrix Certified Professional - Virtualization (CCP-V) certification. Implementing Redundancy and Scalability StoreFront and Citrix Gateway Site Infrastructure Machines Running the Virtual Delivery Agent Managing a Virtual Apps and Desktops Environment with Multiple Locations Zones VDA Registration in a Multi-Zone Environment Zone Preference Optimal Gateway Routing and Zones Managing StoreFront Store Subscriptions in a Multi- Location Environment StoreFront and Citrix ADC Branding Implementing Backups and Disaster Recovery Backups Disaster Recovery Considerations Disaster Recovery Process Implementing Advanced Authentication Methods Multi-factor Authentication - RADIUS & OTP Multi-factor Authentication - Smart Card Authentication Federated Authentication - ADFS, SAML, and FAS Improving App and Data Security Introduction to Application Security Preventing Jailbreak Attacks Minimizing the Impact of Attacks Securing Machines Running the Virtual Delivery Agent TLS to VDA Encryption GPOs and Citrix Policies Image Management Introduction to Troubleshooting Troubleshooting Methodology Process (Standard Slide) Resource Tools and Utilities Introduction to PowerShell Troubleshooting Access Issues Troubleshooting StoreFront Troubleshooting Citrix Gateway Troubleshooting Delivery Controller Issues Validating FMA Services Troubleshooting VDA Registration Issues Troubleshooting VDA Registration Troubleshooting HDX Connection Issues Troubleshooting HDX Connections Introduction to App Layering App Layering Introduction Architecture and How it Works Creating an OS Layer The OS Layer Creating a Platform Layer The Platform Layer Creating App Layers The App Layers Creating Elastic App and User Layers Elastic App Layering User Layers Deploying a Layered Image using Citrix Virtual Apps and Desktops Using Templates in App Layering Using Layered Images in a Citrix Virtual Apps and Desktops Site Exploring Layer Priority Layer Priority Maintaining an App Layering Environment Updating Layers Maintaining and Updating the App Layering Environment Common App Layering Considerations and Additional Resources Introduction to Workspace Environment Management (WEM) Workspace Environment Management (WEM) Introduction WEM Administration Using WEM to Centralize Managing User Resources with WEM Managing Profiles with WEM Managing Endpoints with the WEM Transformer Feature Using WEM for Performance Optimization Optimizing Machine Performance with WEM Optimizing User Experience with WEM Using WEM to Secure Environments WEM Environments Migrating and Upgrading WEM Migrating to WEM Upgrading a WEM Deployment WEM Multi-Location Considerations
Description: Shopping is the activity of purchasing goods from stores. These days, it is not unusual for people to shop online for convenience and for other reasons. If you want to develop your ability in shopping and you want to succeed in this industry, then register now and start your shopping journey through this course. You will learn through this course how to offer your clients personalized wardrobe advice based on their preferences and what's trending in the fashion industry and Much more! Who is the course for? Professionals who need to learn about shopping business. People who have an interest in knowing about shopping. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Shopping Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Fashion Consultants Entrepreneur Personal Shopper Shopping Expert. Module 1: Online Shopping Introduction to Online Shopping 00:15:00 Reasons of Online Stores Become so Popular 00:30:00 Online Shopping Savings With Cards 01:00:00 Benefits of Online Shopping 00:30:00 Quick Orders and Tips for Placing Orders 01:00:00 Security Concerns Weigh of Online Shopping 01:00:00 How To Deal With a Defective Item Purchased Online 01:00:00 Solution of Online Shopping Problems 00:30:00 The Fine Print of Online Shopping 00:30:00 Where to Find Product Reviews Before Shopping Online 01:00:00 Module 2: Mystery Shopping The Mystery Shopping 00:30:00 Introduction to Mystery Shopping 01:00:00 Why Firms Use Mystery Shoppers 01:00:00 Types of Mystery Shopping 00:30:00 Typical Assignments 00:30:00 Things You Need For Your First Apartment 00:15:00 Essential Opportunities of Mystery Shopping 01:00:00 A Typical Working Day 00:30:00 Paperwork 00:30:00 Getting Paid 00:15:00 Tips 01:00:00 Summary of Mystery Shopper Course 00:30:00 Illustration One 00:15:00 Illustration Two 00:15:00 Worldwide Mystery Shopping Companies, Newsgroups and Discussion Groups, Link Sites 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00