Register on the The Care Certificate Preparation today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The The Care Certificate Preparation is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The The Care Certificate Preparation Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the The Care Certificate Preparation, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Standard 01: Understand your role The Duties and Responsibilities of a Care Worker 00:22:00 Employment Rights and Responsibilities 00:21:00 Aims, objectives and values of the service 00:12:00 Responsibilities to the Individuals 00:22:00 Different Working Relationships in Care Settings 00:09:00 The Importance of Partnership Working 00:15:00 Standard 02: Your personal development Identify Sources of Support for Own Learning and Development 00:16:00 Skills That Healthcare Professionals Need 00:18:00 Standard 03: Duty of Care What Is Duty of Care 00:35:00 Dilemmas That may Arise Between the Duty of Care and an Individual's Rights 00:25:00 Procedures for Responding to Complaints 00:35:00 Recognising Adverse Events, Incidents, Errors and Near Misses 00:20:00 Factors and Difficult Situations That may Cause Confrontation 00:23:00 Standard 04: Equality and Diversity Understanding Diversity 00:12:00 Discrimination that can be Deliberately or Unintentional 00:16:00 legislation and codes of practice relating to equality 00:12:00 Respecting individuals' beliefs, culture, values and preferences 00:09:00 Sources of Information for Diversity, Equality, and Inclusion 00:07:00 Standard 05: Work in A Person-Centred Way Putting Person-Centred Values into Practice 00:12:00 The Importance of Finding out the History, Preferences, Wishes and Needs 00:17:00 Environmental Factors that may cause Discomfort or Distress 00:08:00 Raising concerns directly with the individual concerned 00:10:00 Caregiving is more than just monitoring medicines and driving to doctor 00:16:00 Ensuring the comfort of individuals where they have restricted movement 00:15:00 Promoting person centred values 00:06:00 Recognising the signs of pain or discomfort 00:09:00 Standard 06: Communication Different Ways that People Communicate 00:24:00 Why it is important to observe and be receptive to an individual 00:07:00 Establishing an Individual's Communication and Language Needs, Wishes ans Preferences 00:09:00 Barriers to Effective Communication 00:14:00 How to Check whether the Health Care Support Worker and Adult Social Care 00:05:00 What Is Confidentiality 00:08:00 The Use of Appropriate Verbal and Non-Verbal Communication 00:16:00 Communication Aids 00:07:00 Standard 07: Privacy and Dignity What is meant by privacy and dignity 00:17:00 Maintaining the Privacy of the Individual 00:27:00 Ways of Helping Individuals to Make Informed Choices 00:30:00 How Valuing People Contributes to Active Participation 00:22:00 Supporting the Active Participation of Individuals in Their Care 00:09:00 Standard 08: Fluids and Nutrition The Importance of Food Safety, including Hygiene, in the Preparation and Hand 00:20:00 Ensuring That Drinks Are within Reach of Those That Have Restriction on Their Movement 00:10:00 Ensuring that any Nutritional Products are within Reach of those that have Restriction on Their Movement 00:08:00 Standard 09: Awareness of Mental Health, Dementia and Learning Disabilities How someone may feel if they have mental health conditions 00:20:00 How Conditions Influence a Person's Needs in Relation to Care 00:25:00 How Positive Attitudes towards those with mental health conditions 00:18:00 Adjustments which may be Necessary in Care Delivery 00:29:00 Importance of Early Detection of Mental Health Needs, Dementia or Learning Disability 00:14:00 Requirements of Legislation and Policies 00:28:00 Effect of listed legislation and policies 00:11:00 Capacity 00:20:00 Standard 10: Safeguarding Adults Safeguarding adults 00:10:00 Types of Abuse 00:18:00 Defining 'Harm' 00:11:00 Indicators of Abuse 00:13:00 Factors Which have Featured in Adult Abuse and Neglect 00:17:00 How Care Environments can Promote and Undermine People's Dignity and Rights 00:14:00 Reducing the Likelihood of Abuse with Risk Enablement and Management 00:10:00 Appropriate Actions to take When Abuse is Suspected 00:15:00 Legislation, Local and National Policies and Procedures Related to Safeguarding Adults 00:12:00 The Importance of Sharing Information with the Relevant Agencies 00:13:00 Standard 11: Safeguarding Children Safeguarding Children at Level 1 00:09:00 Actions to Take If a Child, Young Person (Met in Any Circumstances) Is Suspected to Be Abused 00:09:00 Standard 12: Basic Life Support Basic Life Support (BLS) 00:19:00 Standard 13: Health and Safety Legislation Relating to General Health and Safety in a Health or Social Care Work Settings 00:12:00 Health and Safety Policies and Procedures 00:16:00 How to Access Additional Support and Information Relating to Health and Safety 00:12:00 The Importance of Risk Assessment for Health and Safety Standards 00:11:00 Legislation Relating to Moving and Assisting 00:13:00 Procedures to Follow When Accidents or Illness Occur 00:21:00 Protecting Security 00:12:00 Identifying Common Signs of Stress in a Work Setting 00:15:00 Standard 14: Handling Information Agreed Ways of Working regarding the Recording 00:25:00 Importance to Have Secure Systems for Recording, Storing and Sharing Information 00:17:00 How to Keep Records That Are Up to Date, Complete, Accurate and Legible 00:20:00 Standard 15: Infection Prevention and Control The Main Ways an Infection Can Get into the Body 00:11:00 Effective Hand Hygiene 00:11:00 Risk to the individuals 00:10:00 Common types of personal protective clothing, equipment and procedures 00:10:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Duration 3 Days 18 CPD hours This course is intended for Server administrators Network engineers Systems engineers Consulting systems engineers Technical solutions architects Network administrators Storage administrators Network managers Cisco integrators and partners Overview After taking this course, you should be able to: Describe and implement Fibre Channel, zoning, and N-Port Virtualization (NPV) features on Cisco UCS Describe and implement Fibre Channel over Ethernet (FCoE) on Cisco UCS Describe Cisco UCS policies for service profiles Describe Cisco Adapter Fabric Extender (FEX) and Single Root I/O Virtualization Describe and implement Role-Based Access Control (RBAC) on Cisco UCS Describe and implement external authentication providers on Cisco UCS Manager Describe and implement key management on Cisco UCS Manager Describe Cisco UCS Director Describe and implement Cisco Intersight Describe the scripting options for Cisco UCS Manager Describe and implement monitoring on Cisco UCS Manager The Configuring Cisco Unified Computing System (DCCUCS) v1.0 shows you how to deploy, secure, operate, and maintain Cisco Unified Computing System? (Cisco UCS©) B-series blade servers, Cisco UCS C-Series, and S-Series rack servers for use in data centers. You will learn how to implement management and orchestration software for Cisco UCS. You will gain hands-on practice: configuring key features of Cisco UCS, Cisco UCS Director, and Cisco UCS Manager; implementing UCS management software including Cisco UCS Manager and Cisco Intersight?; and more. Implementing Cisco UCS Storage Area Network (SAN) SAN Introduction Cisco UCS Fabric Interconnect Fibre Channels modes Named VSANs Cisco UCS Fibre Channel and FCoE Storage Connectivity Describing Cisco UCS Policies for Service Profiles Storage Policies and Profiles Basic Input Output System (BIOS) Policies Boot Policy Intelligent Platform Management Interface (IPMI) Policies Scrub Policies Maintenance Policies Describing Cisco Adapter FEX and Single Root I/O Virtualization Cisco FEX Overview Cisco Adapter FEX Single Root I/O Virtualization Implementing RBAC on Cisco UCS RBAC in Cisco UCS Users, Roles, and Privileges Functions of Organizations and Locales Effective Rights of a User Implementing External Authentication Providers Options for External Authentication Providers Implementing Key Management on Cisco UCS Manager Public Key Infrastructure Implementing Cisco UCS Director Cisco UCS Director Overview Policies, Virtual Data Centers, and Catalogs Cisco UCS Director Virtualization Support Managing Compute with Cisco UCS Director Cisco UCS Manager Orchestration Self-Service Portal Reporting and Monitoring in Cisco UCS Director Implementing Cisco Intersight Cisco UCS Director Overview Important Features of Cisco Intersight Describing the Scripting Options for Cisco UCS Manager Cisco UCS Manager XML API Cisco UCS Management Information Tree Managed Object Browser Cisco UCS PowerTool Cisco UCS Python Software Development Kit (SDK) Implementing Key Management on Cisco UCS Manager Public Key Infrastructure Implementing Cisco Intersight Cisco Intersight Overview Important Features of Cisco Intersight Describing the Scripting Options for Cisco UCS Manager Cisco UCS Manager XML API Cisco UCS Management Information Tree Managed Object Browser Cisco UCS Manager PowerTool Cisco UCS Python SDK Implementing Monitoring on Cisco UCS Manager Logging Sources in Cisco UCS Manager Port Monitoring Capabilities of Cisco UCS Manager Simple Network Management Protocol (SNMP) Security Ramifications Cisco UCS Manager Call Home Feature Lab outline Configure Pod-Specific Device Aliases Configure Zoning Configure VSANs in Cisco UCS Manager Configure Unified Ports on Cisco UCS Fabric Interconnects Install and Boot VMware Elastic Sky X Integrated (ESXi) on Cisco UCS from the FCoE Logical Unit Number (LUN) via FCoE Configure RBAC Configure Cisco UCS Manager to Authenticate Users via Open Lightweight Directory Access Protocol (OpenLDAP) Configure a Trusted Point and Key Ring in Cisco UCS Manager Configure Cisco UCS with Cisco Intersight Configure Cisco UCS Manager Using Scripting Implement Syslog and Call Home Additional course details: Nexus Humans Cisco Configuring Cisco Unified Computing System v1.0 (DCCUCS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring Cisco Unified Computing System v1.0 (DCCUCS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Start Here Introduction To The TCP/IP Course 00:04:00 The TCP/IP Suite Section The TCP/IP Suite 00:07:00 The TCP/IP And DoD Model 00:12:00 The Process Application Layer 00:13:00 The Host To Host Layer 00:10:00 The Internet Layer/Network Access 00:09:00 Summary Of Section 00:07:00 Introduction to IP Addressing Introduction To IP Addressing 00:01:00 IP Terminology 00:08:00 Hierarchical IP Addressing Scheme 00:05:00 Summary Of Section 00:01:00 Introduction to Network Addressing Introduction To Network Addressing 00:02:00 Network Address Ranges 00:06:00 Classes Of Addresses 00:10:00 Private IP Addresses (RFC 1918) 00:10:00 Summary Of Section 00:04:00 Summary of Course Summary Of Course 00:06:00 Assessment Assessment - TCP/IP Protocol Suite Complete Training 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
ITIL® 4 Strategist: Direct, Plan and Improve: Virtual In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS
Duration 3 Days 18 CPD hours This course is intended for The ITMLE Certification class is ideal for seasoned IT Managers and IT Directors (Managers of Managers). Overview Developed by an experienced CIO, and then vetted by a board of senior industry executives, ITMLE certifies that those who successfully complete the ITMLE Final Exam bring credible and validated industry knowledge to the organizations they serve appropriate to a senior-level IT executive. This three-day, fast-moving and highly interactive workshop contains topics specifically designed to prepare mid-level IT executives in large IT shops for higher levels of management responsibility and provide CIOs of smaller IT shops (about 40 people or less) with additional tools to help maximize their business impact. Knowledge, Roles, Methodology, and Change Thinking Like a CIO IT?s (and Your) Four Roles in the Organization Living in a Waterfall, Agile, Wagile World IT as an Agent of Change Process, Productivity, and Governance IT Strategic Planning and Thinking IT and Organizational Productivity IT and Data Governance Innovation, Staff Growth, and Negotiation Fostering IT Innovation Coaching, Mentoring, and Team Development IT Project and Vendor Negotiating
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Do you work in an institution that consists of teams and departments of teams? If networking is part of your daily life then this course will help you improve your networking skills. Description: In every aspect of our lives, networking is significant. You will need it for your professional career, personal development and in every step of the way. Taking this course will equip you with the necessary skills to become good at work place networking. You will know what networking means and learn about its principles. Know the tools to avoid common mistakes in networking. Learn the in depth knowledge, skills and information about work place networking. You will also know how to build relationships and manage time successfully. You will be learning all of these things about networking through this course. Good luck. Who is the course for? Professionals who want to upgrade their team networking skills. Team members who want to learn about professional networking. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Workplace Team Networking Diploma Course is a useful qualification to possess and would be beneficial for the following careers: Department Chief or Head Manager Network Adviser Supervisor Team Leader. Module One - Getting Started 01:00:00 Module Two - The Benefits of Networking at Work 00:15:00 Module Three - Networking Obstacles 00:30:00 Module Four - Networking Principles 01:00:00 Module Five - How to Build Networks 00:30:00 Module Six - Recognize Networking Opportunities 00:30:00 Module Seven - Common Networking Mistakes 01:00:00 Module Eight - Develop Interpersonal Relationships 01:00:00 Module Nine - Online Networking Tools 01:00:00 Module Ten - Time Management 00:30:00 Module Eleven - Maintaining Relationships Over Time 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities Workplace Team Networking Diploma- Activities 00:00:00 Mock Exam Mock Exam- Workplace Team Networking Diploma 00:20:00 Final Exam Final Exam- Workplace Team Networking Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Networking Skills: Networking Skills Online Are you seeking guidance on how to improve your networking skills? If so, you can look for our specially designed networking skills course to increase your confidence. The networking skills Training course starts with basic networking knowledge and works its way up to sharing expertise. This networking skills course will provide you with a deep grasp of important networking principles and practices. Moreover, the networking skills course will teach you how to plan for and conduct a successful networking event. You may maintain a mutually beneficial network of contacts with the help of this networking skills course. Enrol in this networking skills course to improve your networking abilities and become more expressive to the community! Main Course: Networking Skills Course Special Offers of this Nursing Assistant: Nursing Assistant Diploma Course This Networking Skills: Networking Skills Course includes a FREE PDF Certificate. Lifetime access to this Networking Skills: Networking Skills Course Instant access to this Networking Skills: Networking Skills Course Get FREE Tutor Support to this Networking Skills: Networking Skills Course Networking Skills: Networking Skills Online Starting with basic networking knowledge, the Networking: Networking Skills Course moves on to sharing expertise. You will gain a thorough understanding of networking, along with important concepts and usage techniques, by taking this extensive course on networking: networking skills. Additionally, you will discover how to effectively begin, continue, and end a conversation. Who is this course for? Networking Skills: Networking Skills Online This networking skills course is intended for anyone wanting to learn more about networking. Requirements Networking Skills: Networking Skills Online To enrol in this Networking Skills: Networking Skills Course, students must fulfil the following requirements. To join in our Networking Skills: Networking Skills Course, you must have a strong command of the English language. To successfully complete our Networking Skills: Networking Skills Course, you must be vivacious and self driven. To complete our Networking Skills: Networking Skills Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Networking Skills: Networking Skills Course. Career path Networking Skills: Networking Skills Online This networking skills course will assist you in getting your desired job in the relevant field.
In a heart-pounding moment during a fire hazard, screams fill the air, flames flicker in the corner, and panic threatens to grip everyone. This is where you, the fearless Fire Warden, step up. This Level 5 Diploma in Fire Warden Training equips you with the knowledge and skills to be cool-headed amid chaos, ensuring the safe and swift evacuation of everyone in your care. This fire warden course helps to turn you into a leader in action. The fire warden training program teaches you about the Fire Triangle that fuels any blaze. You'll master risk assessments, becoming a fire warden for potential hazards lurking in every corner. Learn to decipher fire plans and safety arrangements, understanding your role as a Fire Warden like never before. Become the beacon of hope in a fiery crisis. Be more than just an employee, but a life-saver, a strategist, a Fire Warden. Enrol now and become the fire warden that makes a difference! Package Details Specialised Fire Warden training modules in an online format. Dynamic, user-friendly online learning environment. Constant access to fire warden materials and learner assistance. Learn using any smart device, adaptable to your lifestyle. Designed for future safety managers and interested students. Commitment to an engaging fire warden educational experience. Learning Outcomes Master skills in fire warden and safety procedures. Competent to initiate your fire warden safety consultancy. Teach others about fire safety, fostering community awareness. The fire warden certificate adds significant value to your profile. Elevate your fire warden career in safety management. Level 5 Diploma in Fire Warden Training Module 01: Fire Warden Safety An Introduction Module 02: Understanding Fires - The Fire Triangle Module 03: Risk Assessments Module 04: The Fire Plan and Safety Arrangements Module 05: Fire Evacuation Procedures and Strategies Module 06: Personal Emergency Evacuation Plans Certificate of Achievement CPD Accredited Certificate Upon finishing the Fire Warden Training course, receive a CPD Accredited Certificate. Options include an instant PDF for £4.79 or a physical copy for £9.99. We ensure our fire warden course stays relevant and up-to-date, and recommend annual updates even though the certificate does not expire. Endorsed Certificate of Achievement from the Quality Licence Scheme Graduates of the Fire Warden Training course will be awarded an endorsed Certificate of Achievement from the Quality Licence Scheme. To celebrate your success, this fire warden certificate can be ordered for free and mailed to you. A postage charge of £10 is required for international deliveries. Endorsement The Fire Warden Training course has earned the endorsement of the Quality Licence Scheme for its outstanding non-regulated educational content and training standards. As a UK authority on training quality, the QLS confirms that this course meets rigorous educational criteria in fire safety training. Who is this course for? Level 5 Diploma in Fire Warden Training Facility Managers Safety Officers Building Managers Corporate Professionals Health and Safety Representatives Event Organisers Emergency Response Teams Requirements Level 5 Diploma in Fire Warden Training To enrol in this Level 7 Advanced Diploma in Microsoft Power BI, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Fire Warden Training Fire Safety Officer: £25,000 to £40,000 per year Health and Safety Manager (with a focus on fire safety): £30,000 to £50,000 per year Emergency Response Coordinator: £28,000 to £45,000 per year Fire Prevention Specialist: £30,000 to £45,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each