This programme provides an intensive, two-day overview of the key elements of operations management, including an array of practical tips and tools to help managers be more proactive and effective in the operations management environment - whether that's in an industrial manufacturing context or in operational leadership in the service sectors. At the end of the programme, participants will: Understand the 6Cs approach to operations management Be able to apply a range of practical tools and techniques to improve their personal effectiveness towards being a more effective operations manager Be able to prepare an action plan for the critical first (or next) 100 days in their operational leadership role 1 Introduction What is Operations Management and where does it fit in? What makes a successful Operations Manager? Introducing the 6Cs of Operations Management 2 Context Link to business strategy Making a year plan Performance measurement 3 Controls Governance Reputational controls Costs and budgets Quality Operational 4 Customers Internal External Stakeholder management 5 Communication Planning Meetings Reporting Emails Notices Networking Walking the talk 6 Care People Safety, Health, Environment & Security Assets 7 Continuous improvement Process Product Proactivity Link to KPIs and Year Plan 8 Putting it all together Action planning for the first (or next) 100 days Conclusions
Duration 2 Days 12 CPD hours This course is intended for System Engineers/Administrators; Backup/Virtualization Administrators; Solution Architects/Consultants Overview By the end of the course, students should be able to:Maximize your expertise on consulting/professional services for the Veeam Availability Suite solutionAim for the VMCA title and comply with some of the certifications requirements for Platinum ProPartners and Veeam Accredited Service Partners (VASPs)Gain professional advantage with the highest level of Veeam technical certification This course covers Veeam Availability Suite? design and optimization and is based on best practices from Veeam solutions architects. IntroductionDesign & Sizing DNS and name resolution Veeam backup server Backup and replication database Proxy server Transport modes Repository server WAN accelerator Interaction with hypervisors Infrastructure Stages of Proof of Concept Assessment using Veeam ONE? Important data to collect (Veeam ONE + infrastructure accounts) Security Permissions Design Scenario: Part 1 Discovery Create a design based on the customer environment Optimizations Backup and replication database Proxy server Repository server WAN accelerator Tape Veeam Backup Enterprise Manager Indexing Antivirus on Veeam servers and guest VM (if VSS is used) Protecting Veeam Backup & Replication? configuration Design Scenario: Part 2 Create a design based on the customer?s evolving environment Automation Veeam backup server VMware vSphere tags Audit & Compliance Auditing Compliance SureBackup© and SureReplica Troubleshooting Deep dive into reading log files Common issues Troubleshooting mode (SureBackup/SureReplica)
Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators and system integrators responsible for designing and implementing vRealize Automation Overview By the end of the course, you should be able to meet the following objectives: Describe the vRealize Automation architecture and use cases in cloud environments Manage vRealize Automation entities on VMware and third-party virtual and cloud infrastructures Configure and manage Cloud Accounts, Projects, Flavor Mappings, Image Mappings, Network Profiles, Storage Profiles, Volumes, Tags, and Services Create, modify, manage, and deploy Cloud Templates Connect to a Kubernetes Cluster and manage namespaces Customize services and virtual machines with cloudConfig Configure and manage the Service Broker Configure and manage ABX actions, custom properties, event broker subscriptions, and vRealize Orchestrator workflows Integrate with vRealize Orchestrator Install vRealize Automation with Lifecycle Configuration Manager Describe Cloud Automation Services (Cloud Assembly and Code Stream). Integrate Cloud Assembly with Terraform and SaltStack Use logs and CLI commands to monitor and troubleshoot vRealize Automation During this five-day course, you focus on installing, configuring, and managing VMware vRealize© Automation?. You learn about how vRealize Automation can be used to automate the delivery of virtual machines, applications, and personalized IT services across different data centers and hybrid cloud environments. The course covers how to manage both on-premise systems and cloud services. The course covers how vRealize Automation Service Broker can aggregate content in native formats from multiple clouds and platforms into a common catalog. This course also covers interfacing vRealize Automation with other systems using VMware vRealize© Orchestrator? and how to use vRealize Automation to manage Kubernetes systems and leverage other systems. The course also covers integrating with Terraform and using SaltStack as a configuration management tool. Course Introduction Introductions and course logistics Course objectives vRealize Automation Overview and Architecture Describe the purpose and functionality of vRealize Automation Describe the vRealize Automation architecture Describe the use of VMware Workspace ONE© AccessTM Describe the relationship between Kubernetes clusters, containers, and vRealize Automation services Describe CLI commands for vRealize Automation 8 cluster management Describe Cloud Assembly Describe Service Broker Describe Code Stream Installing vRealize Automation List the different vRealize Automation deployment types Describe the purpose of vRealize easy installer Describe the vRealize Automation installation process Authentication and Authorization Identity the steps involved in integrating Workspace One with Active Directory Describe features of Workspace One Describe the user roles available in vRealize Automation Identify the key tasks performed by each user role Define custom roles Configure branding and multitenancy Basic Initial Configuration Quickly create a basic configuration with a cloud account, cloud zone, project, flavor mapping, and image mapping. VMware Cloud Templates Configure and deploy a basic cloud template Create cloud templates that can run on any cloud Use cloudConfig to run commands, install software, and create users Use YAML for inputs, variables, and conditional deployments Tags and Storage Configuration Configure tags Describe different types of tags Manage tags Configure storage profiles Use tags and storage profiles Integrating NSX-T Data Center List the capabilities and use cases of NSX-T Data Center Describe the NSX-T Data Center architecture and components Integrate NSX-T Data Center with vRealize Automation List the supported network profiles in vRealize Automation Use NSX-T Data Center components to design a multitier application Cloud Template Identify the network and security options available in design canvas Create and manage on-demand networks and security groups Configure NSX-T day 2 actions Integrating with Public Clouds Configure and use VMware Cloud Foundation accounts Configure and use an AWS cloud account Configure and use an Azure cloud account Configure and use a Google Cloud Platform cloud account Using Service Broker for Catalog Management Release a VMware Cloud Template? Define content source and content sharing Define Service Broker policy enforcement Use custom forms for catalog items vRealize Automation Extensibility Describe Extensibility Use event topics Create a subscription Call a vRealize Orchestrator workflow Create ABX actions Using Code Stream Introduction to Code Stream The CI/CD process Integrate GitLab with Code Stream and Cloud Assembly Use Code Stream to install software Using Terraform Integrate Cloud Assembly with Terraform Use Terraform with a VMware Cloud Template Use Terraform with Code Stream Using Kubernetes Clusters Introduction to Kubernetes Connect to an existing Kubernetes Cluster Integrate VMware Tanzu? Grid Integrated Edition Create a Supervisor Namespace as a catalog item Using SaltStack for Configuration Management Introduction SaltStack with vRealize Automation Use SaltStack for software deployment Use SaltStack for configuration management Use SaltStack with event-driven orchestration vRealize Automation Troubleshooting and Integration Location of logs Using Activity Monitoring deployment history Basic troubleshooting CLI commands Collecting logs (VAMI console) Integration with VMware vRealize© Log Insight? Integration with vRealize Operations Migrating vRealize Automation 7.x to 8
Duration 5 Days 30 CPD hours This course is intended for System administrators and system integrators responsible for designing, implementing, and managing VMware Aria Automation Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Aria Automation architecture and use cases in cloud environments Describe the key services of VMware Cloud Automation Services⢠Manage VMware Aria Automation entities on VMware and third-party virtual and cloud infrastructures Install VMware Aria Automation with VMware Aria Suite Lifecycle Configure and manage cloud accounts, projects, flavor mappings, image mappings, network profiles, storage profiles, volumes, tags, and services Create, modify, manage, and deploy VMware Aria Automation Templates Customize services and virtual machines with cloudConfig and cloudbase-init Configure and manage VMware Aria Automation Consumption Configure and manage ABX actions, custom properties, event broker subscriptions, and VMware Aria Automation Orchestrator workflows Connect to a Kubernetes cluster and manage namespaces Use VMware Aria Automation Config to configure and deploy systems Use logs and CLI commands to monitor and troubleshoot VMware Aria Automation During this five-day course, you focus on installing, configuring, and managing VMware Aria Automation 8.10? on-premises systems. You learn how it can be used to automate the delivery of virtual machines, applications, and personalized IT services across different data centers and hybrid cloud environments. The course covers how VMware Aria Automation Consumption? can aggregate content in native formats from multiple clouds and platforms into a common catalog.This course also covers interfacing VMware Aria Automation with other systems using VMware Aria Orchestrator and how to use VMware Aria Automation to manage Kubernetes systems and leverage other systems. In this course, you will use VMware Aria Automation Config? as a configuration management tool. Course Introduction Introductions and course logistics Course objectives VMware Aria Automation Overview and Architecture Describe the purpose and functionality of VMware Aria Automation Identify the key services offered by VMware Aria Automation Describe the VMware Aria Automation architecture Describe the use of VMware Workspace ONE Access? Describe the relationship between Kubernetes clusters, container, and VMware Aria Automation services Installing VMware Aria Automation List the different VMware Aria Automation deployment types Describe the purpose of Easy Installer Describe the VMware Aria Automation installation process Authentication and Authorization Identify the steps to integrating Workspace ONE© Access with Active Directory Describe the features of Workspace ONE Access Describe the user roles available in VMware Aria Automation Identify the key tasks performed by each user role Define custom roles Configure branding and multitenancy Basic Initial Configuration Create a basic configuration with a cloud account, cloud zone, project, flavor mapping, and image mapping VMware Aria Automation Templates Configure and deploy a basic VMware Aria Automation template Create a VMware Aria Automation template that can run on any cloud Use cloudConfig and cloudbase-init to run commands, create users, and install software Use YAML for inputs, variables, and conditional deployments Tags Configure tags Describe functions of tags Manage tags Storage Configuration Configure storage profiles Use tags and storage profiles Integrating NSX With VMware Aria Automation List the capabilities and use cases of VMware NSX© Describe the NSX architecture and components Integrate NSX with VMware Aria Automation List the supported network profiles in VMware Aria Automation Use the NSX components to design a multitier application with VMware Aria Automation Templates Identify the network and security options available in design canvas Create and manage on-demand networks and security groups Configure NSX Day 2 actions Integrating with Public Clouds Configure and use VMware Cloud Foundation? accounts Integrate VMware Cloud Director? account Configure and use an AWS cloud account Configure and use an Azure cloud account Configure and use a Google Cloud Platform cloud account Integrate VMware Cloud on AWS cloud account Using VMware Aria Automation Consumption Release a VMware Aria Automation template Define content source and content sharing Define VMware Aria Automation policy enforcement Use custom forms for catalog items VMware Aria Automation Extensibility Describe VMware Aria Automation extensibility Use event topics Create a subscription Call a VMware Aria Automation Orchestrator workflow Create ABX actions Using Kubernetes Clusters Introduction to Kubernetes Connect to an existing Kubernetes Cluster Create a VMware Aria Automation template with Kubernetes components Using VMware Aria Automation Config for Configuration Management Describe VMware Aria Automation Config Use VMware Aria Automation Config for software deployment Use VMware Aria Automation Config for configuration management Use VMware Aria Automation Config with event-driven orchestration VMware Aria Automation Troubleshooting and Integration Demonstrate how to monitor deployment history Demonstrate basic troubleshooting Execute CLI commands Explain how to collect logs Describe integration with VMware Aria Operations for Logs Describe integration with VMware Aria Operations
Duration 4 Days 24 CPD hours This course is intended for Technical decision makers Network architects Data center systems engineers Field engineers Overview After taking this course, you should be able to: Discover and describe the Cisco Multilayer Director Switch (MDS) platform of multilayer switches and directors Provision Cisco MDS Switches Describe key product features of the MDS platform Describe and implement automation an Cisco MDS Switches Configure and implement the Cisco MDS switches and platform features Resolve issues and troubleshoot FC domains, zones and zone merges, and switch boot and firmware upgrades The Configuring Cisco MDS 9000 Series Switches (DCMDS) v3.6 course teaches you to implement, manage, and troubleshoot Cisco© MDS 9000 Series Switches to build highly available, scalable storage networks. Through expert instruction and extensive hands-on practice, you will learn how to deploy and utilize capabilities such as Virtual Storage Area Networks (VSANs), Role-Based Access Control (RBAC), N-Port Virtualization (NPV) fabric security, zoning, automation with NX-API, Slow Drain Analysis, SAN analytics, Fibre Channel over TCP/IP (FCIP) tunnels, and more. You will learn how to configure and implement platform features and learn troubleshooting techniques pertaining to Fibre Channel (FC) domains, firmware upgrades, zones, and zone mergers.This course helps you prepare to take the 300-625 Implementing Cisco Storage Area Networking (DCSAN) exam, which leads to CCNP Data Center and the Certified Specialist - Data Center SAN Implementation certifications. Course Outline Describing Cisco MDS Platform Provisioning Cisco MDS Switches Building the Fibre Channel Fabric with Cisco MDS Switches Automating Cisco MDS Fabric Monitoring and Reporting Cisco MDS Features Troubleshooting Common Cisco MDS Issues
Duration 5 Days 30 CPD hours This course is intended for Network Video Operator and Administrator Voice / UC / Collaboration / Communications Engineer Collaboration Tools Engineer Collaboration Sales / Systems Engineer Overview Upon completing this course, the learner will be able to meet these overall objectives: Install, configure, maintain, and troubleshoot Cisco visual collaboration solutions. This course assists the student in preparing for the Cisco TelePresence Video Specialist Certification. Upon completing this course, the learner will be able to meet these overall objectives Module 1: Advanced Cisco Expressway Features Introducing Cisco video network solutions Exploring Cisco Expressway basic setup Explaining regular expressions in a Cisco Expressway environment Deploying components of Cisco Expressway Security Exploring the fundamentals of subzonesÿ Administering call control Implementing subzone bandwidth management Implementing zones Exploring clustering Applying troubleshooting Module 2: Advanced Cisco Meeting Server Features Introducing the Cisco meeting server Exploring API configuration Exploring resilient and scalable deployments Additional features Module 3: Cisco Collaboration Meeting Room Solutions with Cisco TelePresence Server Introducing Collaboration Meeting Room cloud, premises, and hybrid products Deploying the TelePresence Server and TelePresence conductor Applying troubleshooting to Cisco CMR Premises Solutions Module 4: Cisco TelePresence Management Suite (TMS) Solution Explaining Cisco TMS Installation Describing TMS operation Explaining TMS conference scheduling and management Configuring permissions Applying troubleshooting Module 5: Cisco Cloud Solutions - WebEx and Spark Introducing WebEx and Spark cloud solutions Exploring Spark administration configuration Deploying Spark hybrid services Exploring Spark APIs and BOTs configuration Module 6: Cisco TelePresence Content Server (Optional Module) Examining Cisco TCS operation and configuration
This course will provide staff with the practical knowledge and skills to carry out their duties in the event of a fire
Duration 4 Days 24 CPD hours This course is intended for Primary audience: IT administrators, architects, and business leaders who already manage Nutanix clusters in the datacenter, but who would like more in-depth knowledge of Nutanix datacenter administration. Anyone seeking preparation for the Nutanix Platform Professional (NPP) Advanced certification (in development).Secondary audience: Managers and technical staff seeking more detailed information before making a purchase decision. Overview Protect intellectual property and company data to guarantee business continuity with a complete, advanced data protection strategy.Practice advanced datacenter management procedures using hands on labs.Get the most out of Nutanix systems by maximizing configuration and operation for peak efficiency.Validate new skills by preparing for and completing the Nutanix Platform Professional Advanced certification. The Nutanix AAPM Advanced Administration & Performance Management course is an advanced level training program for experienced Nutanix data center administrators, technicians, and support personnel.The course features comprehensive coverage of performance management for Nutanix clusters, including options for performance optimization, troubleshooting issues and tuning. Learn through hands-on labs to monitor system performance, advanced networking and storage to help optimize data center administration.Advanced Administration explains in detail how to use the major Acropolis services such as Acropolis Block Services (ABS) and Acropolis File Services (AFS). The course also explains how to define and manage assets and applications using Calm, including how to connect to clouds, automation of the Life Cycle Management (LCM) application, and how to implement and configure Self Service Portal and governance.Take advantage of Flash mode to improve system performance as well as how to effectively clone and delete VMs, move them between storage containers, and how to manage VMs (tagging, sizing, migration). Performance ManagementManaging Controller VM ServicesAdvanced Virtual Machine AdministrationImplementing Business Continuity/Disaster RecoveryConfiguring Advanced NetworkingCustomizing Security ServicesManaging Acropolis ServicesPrism Central Management
Most people only use a fraction of Excel's capabilities. This workshop shows what you've been missing! This course will help participants: Nest formulas Get the most from pivot tables Use conditional formatting Write array formulas Explore the lookup functions Calculate by criteria Use 'goal seek' and 'scenario manager' for what-if analysis Record macros 1 Nesting formulas Principles of nesting formulas together Using IF with AND or OR to answer questions Nesting an AND function in an IF Nesting an OR function in an IF 2 Advanced pivot table reports Grouping dates, numerical and text items Running percentage analyse Running analyses to compare data Inserting Field calculations Finishing off with a user-friendly dashboard 3 Advanced conditional formatting Colour table rows based on criteria in it Applying colour to approaching dates Exploring the different rule types 4 Lookup functions Going beyond the VLOOKUP function Lookups that retrieve data from left or right The versatile INDEX and MATCH functions Retrieving data from columns with duplicates 5 Calculate by criteria Using SUMIFS to sum by criteria Finding an average by criteria with AVERAGEIFS Use SUMPRODUCT to multiply then add different values 6 What-if analysis Use Goal Seek to meet targets Forecast reports with the Scenario Manager 7 Recording Macros Macro security Understanding a Relative References macro Recording, running and editing macros Saving files as Macro Enabled Workbooks Introduction to VBA code Making macros available across workbooks Add a macro button to the Quick Access toolbar