597 Secretary courses

This Minute Taking Online Course is developed for the admin, secretary & PA (personal assistant), who are working in the office and require minute taking now and then. This Minute Taking Online Course covers a range of topics including understanding meeting structures, meeting minutes strategies, minute taking duties and responsibilities technology used in minute taking and how to boost minute taking confidence. Key Features This Minute Taking Online Course Comes with: CPD QS Certified Free Certificate Developed by Minute Taking Specialist Lifetime Access Minute Taking Course Curriculum Module 01: Overview of Minute Taking Module 02: Ready for Minute Taking Module 03: Understanding Meeting Structures Module 04: Crafting Minute Taking for Meetings, Decisions, and Actions Module 05: Responsibilities and Duties of Minute Taking Module 06: Strategies for Effective Minute Taking Module 07: Integration of Technology in Minute Taking Management Module 08: Cultivating Confidence in Minute Taking Learning Outcomes This Minute Taking Online Course Comes with: Analyse meeting structures adeptly for accurate Minute Taking documentation. Demonstrate confidence in crafting precise minutes for various meeting scenarios. Execute effective strategies for minute taking, ensuring clarity and comprehensiveness. Integrate technology proficiently in minute taking management for streamlined documentation processes. Understand and fulfil responsibilities and duties of a proficient minute taker. Develop a strong foundation in minute taking, cultivating competence and assurance. Certification After completing this Minute Taking Online course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Minute Taking Online Course Administrative staff Executive assistants Secretaries Project coordinators Entry-level professionals Career path Minute Taking Online Course Meeting Coordinator - £25K to 30K/year. Minute Writing Specialist - £20K to 30K/year. Administrative Assistant - £20K to 30K/year. Executive Secretary - £25K to 35K/year. Office Manager - £30K to 40K/year. Corporate Communications Coordinator - £25K to 35K/year. Project Coordinator - £25K to 35K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This Minute Taking Online Course is developed for the admin, secretary & PA (personal assistant), who are working in the office and require minute taking now and then. This Minute Taking Online Course covers a range of topics including understanding meeting structures, meeting minutes strategies, minute taking duties and responsibilities technology used in minute taking and how to boost minute taking confidence. Key Features This Minute Taking Online Course Comes with: CPD Certified Developed by Minute Taking Specialist Lifetime Access Minute Taking Course Curriculum Module 01: Overview of Minute Taking Module 02: Ready for Minute Taking Module 03: Understanding Meeting Structures Module 04: Crafting Minute Taking for Meetings, Decisions, and Actions Module 05: Responsibilities and Duties of Minute Taking Module 06: Strategies for Effective Minute Taking Module 07: Integration of Technology in Minute Taking Management Module 08: Cultivating Confidence in Minute Taking Learning Outcomes This Minute Taking Online Course Comes with: Analyse meeting structures adeptly for accurate Minute Taking documentation. Demonstrate confidence in crafting precise minutes for various meeting scenarios. Execute effective strategies for minute taking, ensuring clarity and comprehensiveness. Integrate technology proficiently in minute taking management for streamlined documentation processes. Understand and fulfil responsibilities and duties of a proficient minute taker. Develop a strong foundation in minute taking, cultivating competence and assurance. Certification After completing this Minute Taking Onlinecourse, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? Minute Taking Online Course Administrative staff Executive assistants Secretaries Project coordinators Entry-level professionals Career path Minute Taking Online Course Meeting Coordinator - £25K to 30K/year. Minute Writing Specialist - £20K to 30K/year. Administrative Assistant - £20K to 30K/year. Executive Secretary - £25K to 35K/year. Office Manager - £30K to 40K/year. Corporate Communications Coordinator - £25K to 35K/year. Project Coordinator - £25K to 35K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

The UK's demand for office administration and receptionist roles has generally been increasing over the past few years. And with this Diploma in Office Admin and Reception, you can jumpstart your career and find yourself in a well-paying position with opportunities for advancement. Office Admin and Reception skills give you the flexibility to work in a variety of positions. For example, you may specialise as a Medical or Legal Secretary, go into HR or finance, or even become a personal assistant. This Diploma in Office Admin and Reception is an excellent place to start whether you have some expertise or are a newbie because these are all fantastic, lucrative possibilities. The Diploma in Office Admin and Reception is broken up into handy, simple-to-understand segments so you may learn as you go. Everything is covered, including how to properly organise business documents and communicate at work. Learning Outcome Gain sufficient knowledge of the role and responsibilities of office administrators and receptionists Be trained in the role of an office administrator and receptionist to fast-track your career Familiarise with administrative and reception duties to ensure the smooth running of an office Learn how to motivate your team and provide them with the right tools to achieve common work goals Develop your knowledge of telephone etiquette and understand how to respond to difficult customers Why Choose a Diploma In Office Admin And Reception - Level 3? Opportunity to earn a certificate which is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. ****Course Curriculum**** Here are the topics you will cover on the Diploma In Office Admin And Reception - Level 3 Course: Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Assessment Process Once you have finished the learning stages in the Diploma in Office Admin and Reception , your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Admin and Reception course does not require you to have any prior qualifications or experience. Anybody who wants to start a career as an office admin. Anybody who wants to learn basic receptionist skills. Requirements You will not need any prior background or expertise to enrol in this course. Career path Receptionist Telephonist School Secretary Office Admin Health Record Clerk Receptionists in the UK earn around 15K - 22K per annum. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Pharmacology, Pharmacy Skills & Administration QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Presenting our "Pharmacology, Pharmacy Skills & Administration QLS Endorsed" course bundle, your key to unlocking a wealth of knowledge in the field of pharmacology and medical administration. This bundle includes three QLS-endorsed courses: 'Pharmacology', 'Diploma in Pharmacy Skills', and 'Medical & Clinical Administration Diploma', each awarding a hardcopy certificate upon completion. Supplementing this robust learning pathway, our bundle features five CPD QS-accredited courses. These courses are meticulously designed to enhance your theoretical understanding and broaden your knowledge horizon in the medical field. Elevate your learning journey by diving into the multifaceted world of pharmacology and clinical administration. Equip yourself with our comprehensive course bundle today! Key Features of the Pharmacology, Pharmacy Skills & Administration QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Pharmacology, Pharmacy Skills & Administration QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Pharmacology QLS Course 02: Diploma in Pharmacy Skills QLS Course 03: Medical & Clinical Administration Diploma 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Medical Terminology Training Course 02: Urine Catheterisation Training Course 03: Paediatric First Aid & Medical Emergencies Course 04: Phlebotomy Technician Training Course 05: Emergency Medicine - Paramedicine In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Pharmacology, Pharmacy Skills & Administration QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the fundamental principles of pharmacology. Gain theoretical insights into pharmacy skills and procedures. Acquire knowledge on medical and clinical administration. Grasp the nuances of medical terminologies. Learn about urine catheterisation and phlebotomy procedures. Understand paediatric first aid and medical emergencies. Gain insights into the field of emergency medicine and paramedicine. The 'Pharmacology, Pharmacy Skills & Administration QLS Endorsed bundle offers a comprehensive exploration into the theoretical aspects of pharmacology, pharmacy practices, and clinical administration. The bundle combines three QLS-endorsed courses and five CPD QS-accredited courses, creating a well-rounded learning experience. By delving into the intricacies of pharmacology, medical terminologies, clinical emergencies, and more, you prepare yourself for an enriched understanding of the medical field. Start this transformative journey with us today! CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring professionals eager to enter the medical or pharmaceutical fields. Current medical or pharmaceutical professionals seeking to enhance their theoretical knowledge. Anyone interested in gaining an in-depth theoretical understanding of pharmacology and medical administration. Career path Pharmacologist - £26,000 - £60,000 Pharmacy Technician - £20,000 - £30,000 Clinical Administrator - £18,000 - £28,000 Emergency Medical Technician - £22,000 - £35,000 Phlebotomy Technician - £15,000 - £25,000 Medical Secretary - £20,000 - £35,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

In the ever-evolving landscape of healthcare administration in the UK, the demand for skilled Medical Receptionists and Medical Transcriptionists has surged, presenting challenges in efficient patient care and accurate medical documentation. Recent issues in the Medical Receptionist sector have highlighted the critical need for professionals adept at juggling administrative tasks and ensuring seamless communication within healthcare settings. Our comprehensive course, "Medical Receptionist & Medical Transcription - Complete Training," is meticulously designed to equip you with the diverse skill set required to thrive in these vital roles. This Medical Receptionist & Medical Transcription - Complete Training Bundle Consists of the following Premium courses: Course 01: Medical Transcription Course 02: Medical Receptionist Course 03: Medical & Clinical Administrator Course 04: Mastering Healthcare GDPR Course 05: Transcription and Captioning Course 06: Minute Taking Training Course 07: Clinical Coding Course 08: Clinical Observations Skills Course 09: Medical Coding Inpatient Training: DRG-ICD Course 10: Medical Secretary Certification Course 11: Control and Administration of Medication Course 12: Microsoft Office course Course 13: Customer Service and Communication Skills Course 14: Emergency First Aid at Work Course 15: Goal Setting, Motivation, and Resilience for Life Course 16: Personal Hygiene Course 17: Pharmacy Assistant & Pharmacy Technician Course 18: Midwifery Training Course 19: Paramedicine Study Course 20: Medical Law 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Medical Receptionist & Medical Transcription Learning Outcomes: Upon completion of this Medical Receptionist & Medical Transcription - Complete Training bundle, you should be able to: Efficiently manage medical transcription tasks with precision and accuracy. Navigate the complexities of healthcare GDPR for enhanced compliance. Master the art of clinical coding and observations for meticulous record-keeping. Develop essential skills in minute-taking, ensuring comprehensive meeting documentation. Acquire expertise in Microsoft Office, a fundamental tool in healthcare administration. Demonstrate proficiency in customer service and communication within medical contexts. Unlock the gateway to a fulfilling career by mastering Medical Transcription, Receptionist duties, Clinical Administration, and more. Dive into the intricacies of GDPR compliance in healthcare, sharpen your transcription and captioning skills, and gain expertise in clinical observations and coding. With a focus on practical skills such as minute-taking, medication administration, and proficiency in Microsoft Office, this Medical Receptionist & Medical Transcription course ensures you are well-prepared for the dynamic challenges of the healthcare sector. Elevate your career prospects by gaining knowledge in emergency first aid, goal setting, and resilience, setting the stage for success in the demanding field of Medical Administration. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in Medical Administration roles. Those seeking a dynamic career in healthcare support services. Professionals aiming to enhance their administrative skills in medical settings. Aspiring Medical Transcriptionists looking to contribute to accurate record-keeping. Individuals interested in mastering clinical coding and observations. Anyone pursuing a fulfilling career in the healthcare sector without traditional qualifications. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Medical Receptionist & Medical Transcription course, all you need is - A smart device A secure internet connection And a keen interest in Medical Receptionist & Medical Transcription Career path Medical Receptionist: •21,000 - •26,000 per annum Medical Transcriptionist: •22,000 - •28,000 per annum Clinical Administrator: •25,000 - •32,000 per annum Clinical Coder: •27,000 - •34,000 per annum Pharmacy Technician: •20,000 - •26,000 per annum Paramedic: •26,000 - •32,000 per annum Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Customer Service This course provides the learner with essential skill-building to better serve customers and enhance the organization service delivery.The learner will be able to develop key behaviours and master responses to produce customer happiness and loyalty while achieving a better brand image.After the successful completion of the course, you will be able to learn about the following; Understand the importance of having a customer service policy in a hospitality setting Understand how to promote a customer-focused culture with a high level of service delivery Understand how to identify customer needs and evaluate their level of satisfaction Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Customer Service Representative Customer Service Manager Marketing Manager Marketing and Sales Team Public Relations Manager Company Secretary Corporate Leader Team leader

Medical terminology is essential for anyone working in the healthcare system. It is the language of medicine, used by healthcare professionals to communicate with each other about patients' conditions, treatments, and medications. Medical terminology is also used in medical documentation, such as patient records and research papers. If you are interested in a career in clinical coding, medical coding, medical record keeping, medical secretary, medical receptionist, medical writing, or medical transcription, then knowing medical terminology is a must. The demand for medical terminology professionals is rising rapidly, with a 15% increase in medical terminology jobs in the last year. Our Medical Terminology Diploma covers a wide spectrum of essential topics. From mastering basic human body vocabulary to delving into complex medical terminology, you'll gain a deep understanding of the language of medicine. Communicating effectively with patients, doctors, and colleagues is crucial, and our course equips you with the necessary skills and strategies to excel in the field. 4-in-1 Bundle: Course 01: Clinical Coding Course 02: Medical Jargon for Healthcare Assistant Course 03: Medical Writing Course 04: Medical Transcription: Audio Typist Medical Terminology Diploma Course Learning Outcomes Master Basic Medical Terminology Vocabulary Understand Human Body Medical Terminology Familiarity with Medical Equipment and Tests Decode Acronyms and Abbreviations in Medical Terminology Explore the Digestive and Cardiovascular Systems Grasp the Nervous and Musculoskeletal Systems Enhance Communication Skills through Medical Terminology Why would you choose the Medical Terminology course from Compliance Central: Lifetime access to Medical Terminology course materials Full tutor support is available from Monday to Friday with the Medical Terminology course Learn Medical Terminology skills at your own pace from the comfort of your home Gain a complete understanding of Medical Terminology course Accessible, informative Medical Terminology learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Medical Terminology Study Medical Terminology in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Medical Terminology course Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription Diploma Clinical Coding Module 01: Introduction to Clinical Coding Module 02: Introduction to Clinical Records Its Confidentiality Module 03: Clinical Terminology and Jargons Module 04: Introduction to ICD-10 Coding Module 05: General Coding Standards of ICD-10 Module 06: ICD-10 5th Edition Codes (Chapter 1 to 4) Module 07: ICD-10 5th Edition Codes (Chapter 5 to 10) Module 08: ICD-10 5th Edition Codes (Chapter 11 to 15) Module 09: ICD-10 5th Edition Codes (Chapter 16 to 22) Module 10: Introduction to OPCS-4 Module 11: Introduction to SNOMED CT Module 12: Other types of Clinical Coding Module 13: Legal and Ethical Aspects of Working in a Clinical Environment Medical Terminology Part-1: Basic Vocabulary Module 01: Human Body Vocabulary with Pictures Module 02: Equipment, Instruments and Lab Tests Module 03: Acronyms and Abbreviation Part 2- Medical Terminology Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood and Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System Part 3- Medical Communication Skills and Strategies Module 10: Professional Communication and Behaviour Module 11: Interviewing Techniques Module 12: Adapting Communication to a Patient's Ability to Understand CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription Diploma course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription. It is also great for professionals who are already working in Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription and want to get promoted at work. Requirements To enrol in this Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription Diploma, all you need is a basic understanding of the English Language and an internet connection. Career path The Medical Terminology course will enhance your knowledge and improve your confidence. Medical Transcriptionist: £20,000 to £30,000 per year Medical Secretary: £22,000 to £32,000 per year Health Information Technician: £24,000 to £36,000 per year Medical Coder: £25,000 to £38,000 per year Medical Billing Specialist: £26K to £40K per year Clinical Documentation Specialist: £28K to £42K per year Certificates 4 CPD Accredited PDF Certificate Digital certificate - Included 1 CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 Each CPD Accredited Hard Copy Certificate for free. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you interested in pursuing a career in the LPC Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on LPC Advanced Diploma will assist you in producing the best possible outcome by learning the LPC Advanced Diploma skills. The LPC Advanced Diploma bundle is for those who want to be successful. In the LPC Advanced Diploma bundle, you will learn the essential knowledge needed to become well versed in LPC Advanced Diploma. Why would you choose the LPC Advanced Diploma course from Compliance Central: Lifetime access to LPC Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the LPC Advanced Diploma course Learn LPC Advanced Diploma skills at your own pace from the comfort of your home Gain a complete understanding of LPC Advanced Diploma course Accessible, informative LPC Advanced Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the LPC Advanced Diploma bundle Study LPC Advanced Diploma in your own time through your computer, tablet or mobile device Our LPC Advanced Diploma bundle starts with the basics of LPC Advanced Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this LPC Advanced Diploma is intuitive and easy to understand. Courses in this LPC Advanced Diploma Bundle: Course 01: Paralegal Training Course 02: Legal Advisor Training Course 03: Legal Secretary Course 04: Legal Transcriptionist Course 05: Criminology and Profiling Level 4 Course 06: UK Employment Law Course 07: Business Law Course 08: Commercial Law Course 09: Workplace Confidentiality Course 10: GDPR Course 11: Document Control Course 12: Compliance and Risk Management CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The LPC Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in LPC Advanced Diploma. Requirements To enrol in this LPC Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The LPC Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to LPC Advanced Diploma. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each

Customer Services Certification Level 3 From secretary to upper management, the chances are that all members of your staff will come into contact with customers at some time or other. Knowing how to provide a customer with the highest possible level of service is incredibly important to your business. This is where this course could prove to be invaluable to your whole team. The course comprises 11 interesting modules that will help guide your staff towards a better understanding of customer service. They will learn about different types of customers and their rights under UK law. Retaining customers is incredibly important in any line of business, so this course will also give them some vital tips on how to keep your customers or get them back, if they lose them. What's Covered in the Course? Through this course, your staff will learn about: The basics of customer service, such as the terminology and the different types of customer service; What internal and external customers are and how to recognise them; The importance of how you present yourself and how to dress and behave in a way that impresses a customer; Why communication is so important in client interactions and how to communicate effectively; How to deal with a conflict to a customer's satisfaction; The three main areas of customer service will be covered: face-to-face customer service, telephone customer service and electronic customer service; The best way to deal with an angry client and the best methods for controlling your emotions; How to know when a customer has crossed the line and when to stand up for yourself; How to deliver the best possible service, in order to consistently impress your company's customers. What are the Benefits of the Course? There are a range of benefits for your staff to gain, when they have successfully completed this course: Gaining a better understanding of how their customers think; Becoming a more valuable asset in their organisation; The ability to study at the time and from the place that best suits them; Upon completion of the course, they receive an industry-recognised and fully-accredited certification; Study materials are available on all major devices and can be accessed by your staff 24/7, without any future time limit.

***24 Hour Limited Time Flash Sale*** Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unlock the potential of your career in the medical field with our "Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration" bundle! This comprehensive offering includes three QLS-endorsed courses: 'Diploma in Pharmacy Skills', 'Pharmacy Assistant and Technician Foundation Diploma', and 'Medical & Clinical Administration Diploma'. Each course is complete with a hardcopy certificate to validate your academic achievements. Further enhancing your theoretical knowledge, our bundle includes five relevant CPD QS-accredited courses. These essential topics provide a well-rounded understanding of the medical field. Embark on this learning journey, improve your theoretical foundation, and navigate the world of medical and pharmacy practices with confidence and competence. Begin your career transformation with our holistic course bundle today! Key Features of the Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Diploma in Pharmacy Skills QLS Course 02: Pharmacy Assistant and Technician Foundation Diploma QLS Course 03: Medical & Clinical Administration Diploma 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Emergency Medicine - Paramedicine Course 02: Paediatric First Aid & Medical Emergencies Course 03: Phlebotomy Technician Training Course 04: Urine Catheterisation Training Course 05: Medical Terminology Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a comprehensive understanding of pharmacy skills and practices. Learn about the role and responsibilities of pharmacy assistants and technicians. Acquire knowledge on medical and clinical administration procedures. Understand the fundamentals of emergency medicine and paramedicine. Learn about paediatric first aid and medical emergencies. Gain theoretical insights into the process of phlebotomy and urine catheterisation. Enhance your understanding of medical terminologies. The 'Level 5 Pharmacy Skills, Pharmacy Assistant & Clinical Administration' bundle is a meticulously designed course package, offering an in-depth theoretical exploration into the medical field. The bundle comprises three QLS-endorsed courses and five CPD QS accredited courses, curated to cater to a wide range of learning objectives. This bundle covers various facets of the medical sector, including pharmacy skills, clinical administration, paediatric first aid, and more. A comprehensive and insightful learning journey awaits you, providing an enriched understanding of the medical field. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to develop their theoretical understanding of pharmacy and clinical administration. Professionals working in the medical field who want to broaden their knowledge. Students studying pharmacy, medicine, or related fields who wish to specialise further. Anyone with a keen interest in the medical and pharmacy sector. Career path Pharmacy Technician - £20,000 - £30,000 Clinical Administrator - £18,000 - £28,000 Paediatric Nurse - £23,000 - £35,000 Phlebotomy Technician - £15,000 - £25,000 Medical Secretary - £20,000 - £35,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included