577 Secretary courses delivered Online

To become a paralegal, you must have a good understanding of paralegal practice. That's why we designed the Paralegal Diploma Course for you. This course will cover the fundamentals of paralegal work. You will also learn about the required knowledge areas and survival strategies for success in the paralegal field.

Receptionist : Medical Receptionist and Terminology Do you want to acquire all the skills and information required to operate as a receptionist? This Receptionist : Medical Receptionist and Terminology will teach you all the skills you need to act as a bridge between the company and its clients. After completing this Receptionist : Medical Receptionist and Terminology, you will have a thorough grasp of the roles and responsibilities of a medical secretary. This Receptionist : Medical Receptionist and Terminology will teach you a number of medical secretarial skills. Moreover, this Receptionist : Medical Receptionist and Terminology will also address various legal aspects of the healthcare industry and the fundamental concepts of patient confidentiality. This Receptionist : Medical Receptionist and Terminology has improved understanding of law, ethics, and medicine. This Receptionist : Medical Receptionist and Secretary will help you understand health and safety problems in a clinical setting and help you communicate with patients successfully. Become more knowledgeable about The Hospital Service, Private Medical, Paperwork, Fees, and Finances in General Practises by enrolling in our Receptionist : Medical Receptionist and Terminology! Learning Outcomes Of Receptionist : Medical Receptionist and Terminology After completing this Receptionist : Medical Receptionist and Terminology, the learner will be able to: Understand the basics of the National Health Service and the roles and responsibilities of a Receptionist. The Medical Receptionist and Secretary describes how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics, and Medicine as a Receptionist. The Medical Receptionist and Secretary gives a thorough understanding of the effective filing system in medical offices. The Medical Receptionist and Secretary will help you familiarise yourself with the concept of patient confidentiality and its dos and don’ts. Become skilled at controlling and ordering stocks, supplies, Medical Terminology and Clinical Aspects With the help of Medical Receptionist and Secretary. The Medical Receptionist and Secretary increases your knowledge of the importance of health and safety in the healthcare sector. You can gain a solid understanding of Complementary Medicine from this Medical Receptionist and Secretary. Main Course: Medical Receptionist and Secretary Free Courses are including with this Receptionist : Medical Receptionist and Terminology Course Along with The Medical Receptionist and Secretary Course, We Offer a free Medical Terminology course Along with The Medical Receptionist and Secretary Course, We Offer a free Nursing & Prescribing Course Along with The Medical Receptionist and Secretary Course, We Offer a free Practice Nurse Course Along with The Medical Receptionist and Secretary Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Receptionist : Medical Receptionist and Terminology Course This Medical Receptionist and Secretary Course includes a FREE PDF Certificate. Lifetime access to this Medical Receptionist and Secretary Course Instant access to this Medical Receptionist and Secretary Course Get FREE Tutor Support to this Medical Receptionist and Secretary Course Receptionist : Medical Receptionist and Terminology During our Receptionist: Medical Receptionist Course, you will acquire all the skills necessary to work as a Medical Secretary. The medical industry is demanding and calls for tact, endurance, empathy, and a constant attention to detail. You will learn all the necessary skills in this Receptionist: Medical Receptionist Course to serve as a liaison between patients and doctors. Who is this course for? Receptionist : Medical Receptionist and Terminology Health care professionals that work or aspire to work in healthcare environments including hospitals, clinics, and healthcare institutions should take this Receptionist : Medical Receptionist and Secretary. Requirements Receptionist : Medical Receptionist and Terminology To enrol in this Receptionist : Medical Receptionist and Secretaryr Course, students Need : To join in our Receptionist : Medical Receptionist and Secretary Course, you must have a strong command of the English language. To successfully complete our Receptionist : Medical Receptionist and Secretary Course, you must be vivacious and self driven. To complete our Receptionist : Medical Receptionist and Secretary Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Receptionist : Medical Receptionist and Secretary Course. Career path Receptionist : Medical Receptionist and Terminology You will be able to pursue career prospects as a Medical Receptionist, Medical Secretary, and many more after finishing this Receptionist : Medical Receptionist and Secretary course.

Paralegal: Level 4 Diploma In Paralegal Studies Are you hoping to begin your paralegal education or develop your legal assistant or paralegal abilities? You may develop your paralegal or legal secretary career with the help of this Level 4 Diploma in Paralegal Studies. You may explore the numerous prospects in the legal industry with our comprehensive Level 4 Diploma in Paralegal Studies. You will get familiar with the workings of the legal system while honing your communication abilities, legal knowledge, and key legal words with this Level 4 Diploma in Paralegal Studies. You will master the theory of actual paralegal or legal secretary practice through this Level 4 Diploma in Paralegal Studies. In this Level 4 Diploma in Paralegal Studies, other topics covered include contract law, criminal law, and civil litigation. The Level 4 Diploma in Paralegal Studies includes coursework on wills, intestacy, and family provision. Enrol in the Level 4 Diploma in Paralegal Studies to get the skills, competence, and confidence you need to succeed as a paralegal or legal secretary. Main Course: Level 4 Diploma In Paralegal Studies Free Courses are including with this Paralegal Training Course Along with The Paralegal Course, We Offer a free Business Law Course Along with The Paralegal Course, We Offer a free Executive Secretary & PA Training Course Along with The Paralegal Course, We Offer a free Level 2 Certificate in Law and Legal Work Course Special Offers of this Paralegal Course This Paralegal Course includes a FREE PDF Certificate. Lifetime access to this Paralegal Course Instant access to this Paralegal Course Get FREE Tutor Support to this Paralegal Course Paralegal: Paralegal Training Course Do you want to begin studying paralegal studies or advance your legal secretary or paralegal abilities? You can further your paralegal or legal secretary knowledge and skills for a rewarding career with this Level 4 Diploma in Paralegal Studies, which will assist you in moving closer to your professional objectives. You can investigate the countless options in the legal industry with our comprehensive Level 4 Diploma in Paralegal Studies. You can improve your communication skills, legal knowledge, and understanding of key legal terms while learning the ins and outs of the legal system with this Level 4 Diploma in Paralegal Studies. Who is this course for? Paralegal: Paralegal Training Course Everyone can benefit from our Level 4 Diploma in Paralegal Studies. Requirements Paralegal: Paralegal Training Course To enrol in this Paralegal: Paralegal Training Course, students must fulfil the following requirements. To join in our Paralegal: Paralegal Training Course, you must have a strong command of the English language. To successfully complete our Paralegal: Paralegal Training Course, you must be vivacious and self driven. To complete our Paralegal: Paralegal Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Paralegal: Paralegal Training Course Course. Career path Paralegal: Paralegal Training Course By successfully completing this Level 4 Diploma in Paralegal Studies, you can get a job as a junior paralegal, senior paralegal, law assistant, law scholar or law assistant.

Overview Every legal executive and busy solicitor needs an efficient Legal Secretary in their office, and you get the training and confidence to take that role. This comprehensive course is designed to give you the abilities and knowledge to work in a law firm, regardless of your current experience in this area. The Legal Secretaries Advanced Diploma course contains a range of modules that will rapidly teach you the skills needed to succeed in law office administration. You will learn how to produce, update, and distribute forms that will form the basis of contracts. Additionally, you will gain extensive knowledge of the UK Justice System. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Legal Secretaries Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Legal Secretaries Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 65 lectures • 14:00:00 total length •Introduction to Legal Secretary: 00:15:00 •Role of Legal Secretaries: 00:15:00 •General Duties and Day-to-Day Operations of a Legal Secretary: 00:30:00 •Record Keeping: 00:30:00 •Legal Writing Skills & Proofreading: 00:15:00 •Research Skills You Need to Know: 00:30:00 •Transcription, Editing & Correspondence to Judges: 00:30:00 •Legal System of UK: 00:15:00 •UK Court System: 00:30:00 •Meeting Management: 00:15:00 •The Role of a Minute-Taker: 00:15:00 •The Skills of a Minute-Taker: 00:30:00 •Meeting Agreements: 00:15:00 •Minute Styles: 00:30:00 •What Do I Record?: 00:30:00 •Techniques for Preparing Minutes: 00:30:00 •Taking Minutes in an Interactive Meeting: 00:15:00 •The Minute Book: 00:15:00 •What to include/what to ignore: 00:30:00 •Motions and Resolutions: 00:05:00 •Method of recording minutes: 00:30:00 •Reasons for Meeting: 00:30:00 •What is a decision?: 00:15:00 •Minute Taking tips: 00:30:00 •Working with Your Manager: 01:00:00 •Administrative Soft Skills: 01:00:00 •Effective Time Management: 01:00:00 •Tools of the Trade: 01:00:00 •Being an Effective Gatekeeper: 00:15:00 •Organizational Skills: 00:15:00 •Confidentiality Guidelines: 00:15:00 •Special Tasks: 00:15:00 •Introduction To Customer Service: 00:15:00 •The Power of Positive Thinking in Customer Service: 00:30:00 •Types of Difficult Customers and How to Help them: 01:00:00 •How to Deal with Difficult Customers: 00:30:00 •Aspects of Phone Etiquette: 01:00:00 •Using Proper Phone Language: 01:00:00 •Eliminate Phone Distractions: 01:00:00 •Inbound Calls: 01:00:00 •Outbound Calls: 01:00:00 •Handling Rude or Angry Callers: 01:00:00 •Handling Interoffice Calls: 01:00:00 •Methods of Training Employees: 01:00:00 •Correcting Poor Telephone Etiquette: 01:00:00 •Opening: 01:00:00 •Working with the Interface: 01:00:00 •Your First Document: 01:00:00 •Basic Editing Tasks: 01:00:00 •Basic Formatting Tasks: 01:00:00 •Formatting Paragraphs: 01:00:00 •Advanced Formatting Tasks: 01:00:00 •Working with Styles: 01:00:00 •Formatting the Page: 01:00:00 •Sharing Your Document: 01:00:00 •Introduction to Proofreading: 00:15:00 •What does a Proofreader do?: 00:15:00 •Proofreading: 00:15:00 •Proofreading Symbols: 00:15:00 •Proofreading on Paper & Screen: 00:15:00 •Strategies to Check for Specific Errors: 00:15:00 •Editing & Proofreading Strategies: 00:15:00 •Proofreading an Essay: 00:15:00 •Mock Exam - Legal Secretaries Advanced Diploma: 00:20:00 •Final Exam - Legal Secretaries Advanced Diploma: 00:20:00

Clinical Receptionist Administration When entering any clinical center, we may feel that the primary individual whom we see is a specialist or a medical attendant. Notwithstanding, by and large, you are presumably going to see a clinical assistant first. These receptionists are significant, as they are answerable for booking arrangements, recovering patient records and numerous other in the background obligations. Individuals who decide to become clinical receptionists regularly advantage by acquiring experience in a clinical setting, acquiring knowledge into the clinical field and having the option to help specialists and patients. While the job may not offer the compensation of a specialist or attendant, clinical receptionists are essential to empower clinical offices to run productively. This course will broadly expound on what a clinical secretary is and what they do. Initially, we examine a couple of capabilities that can assist you with mastering the important abilities that are expected of clinical receptionists. Then, we examine the ideal individual attributes, abilities and advantages of turning into a clinical secretary. At long last, we furnish you with a couple of steps to help kick you off, and a couple of expressions of counsel and tips. You Will Learn: Around a couple of sorts of capabilities that you can acquire for a clinical secretary position The individual attributes that businesses frequently search for in a likely clinical secretary The obligations and abilities that are expected of a clinical assistant Tip and counsel to help you become a clinical assistant The Benefits of Taking This Course: Understanding the stuff to turn into a clinical secretary Finding out about the advantages of turning into a clinical secretary You will realize where to begin while seeking after a clinical assistant job

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now A Legal Secretary or PA plays a crucial role in reducing costs and the success of legal professionals. Moreover, with technological advances and fierce competition in the law industry, the demand for the Legal Secretary and PA is constantly rising. To become a legal secretary or PA, you need to acquire certain office skills and learn multiple laws such as- business law, international law, employment law, etc. This Legal Secretary and PA Training cover all these office skills and branches of law to help you take your first step to become one. Moreover, this bundle will also help you better understand your roles and responsibilities as a Legal Secretary or PA. This Legal Secretary and PA Training online course consist of our 11 high-ranked courses: Course 1: Legal Secretaries Advanced Diploma Course 2: Business Law Course 3: Contract Law UK Level 3 Course 4: Employment Law Level 3 Course 5: International Law Course 6: Medical Law Course 7: Family Law 2021 Course 8: Understanding Wills and Probate Laws - Level 2 Course 9: Criminal Law and Criminology Diploma Course 10: Level 2 Effective Minute Taking Course Course 11: Office Skills All through this Legal Secretary and PA Training online course, you will comprehend the concept of Legal Secretary or PA, including - Legal Secretaries Advanced Diploma Comprehend the whole idea of legal secretary Get a solid understanding of meeting management and minute taking Recognise the roles and responsibilities of a Legal Secretary or PA Business Law Acquire fundamental knowledge about Business Law Be fully aware of the Court System Familiarise with the Law of Tort Contract Law UK Level 3 Get comprehensive knowledge about UK Laws A firm grasp of the employee contracts Recognise solutions for any contract breach Employment Law Level 3 Apprehend the fundamental of Employment Law Be conscious of discrimination in the workplace Gain knowledge about workplace monitoring and data protection International Law Grasp a solid understanding of the notion of International Law Comprehend the International Law of Human Rights Be thoroughly aware of Territory and Jurisdiction 6. Medical Law Get an elaborate introduction to Medical Law Hold a fundamental understanding of the legislation on Coronavirus Comprehend the legislation on public health and health service Family Law 2021 Be well acquainted with Family Law Get the hang of gender equality in family law Perceive the Feminist Perspectives on Family Law Understanding Wills and Probate Laws - Level 2 Get a detailed introduction to Estate and Wills Gain a clear understanding of Revocation of Wills Acquire knowledge about the power of attorney Criminal Law and Criminology Diploma Identify different classifications of crimes Gain Knowledge about the legal workplace & professionals Understand the criminal justice system in England and Wales Level 2 Effective Minute Taking Course Know how to prepare for minute taking Learn the roles and responsibilities of minute taker Build up unbreakable confidence Office Skills Get complete knowledge about the receptionist's duties Master the art of communication skills Get the hang of other required office skills You are just a click away from stepping into the most affluent industry! Click that add to basket button now! What You Get Out Of Studying With Apex Learning? Lifetime access to Legal Secretary and PA Training bundle materials Full tutor support is available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative video modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Study the course from your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential Curriculum: Course 1: Legal Secretaries Advanced Diploma Legal Secretary Meeting Management & Minute Taking Other Secretarial Roles and Responsibilities Customer Service Role Telephone Etiquette Organizing Work Using MS Word Proof Reading Course 2: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 3: Contract Law UK Level 3 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 4: Employment Law Level 3 Basic of Employment Law Legal Recruitment Process Employment Contracts Employee Handbook Disciplinary Procedure National Minimum Wage & National Living Wage Parental Right, Sick Pay & Pension Scheme Discrimination in the Workplace Health & Safety at Work Dismissal, Grievances and Employment Tribunals Workplace Monitoring & Data Protection Course 5: International Law Basics of International Law Sources of International Law International Law and Municipal Law International Organisations International Law of Human Rights Private International Law International Criminal Law Law of Treaties Territory and Jurisdiction Law of the Sea International Commercial Law International Environmental Law Course 6: Medical Law An Introduction to Medical Law Legislation on Access to Health, Medical Report, Treatment Legislation on Adult Support Legislation on Public Health and Health Service (Part 1) Legislation on Public Health and Health Service (Part 2) Legislation on Public Health and Health Service (Part 3) Legislation on Public Health and Health Service (Part 4) Legislation on Coronavirus Legislation on Mental Health (Part 1) Legislation on Mental Health (Part 2) Legislation on Abortion Other Legislation (Part 1) Other Legislation (Part 2) Course 7: Family Law 2021 Introduction to Family Law Framing Family Law Marriage in Family Law Civil Partnership and Cohabitation Nullity in Marriage Divorce and Family Law Child Custody Property and Finance on Divorce Child Support and Family Law Adoption Process Domestic Violence Gender Equality in Family Law Feminist Perspectives on Family Law Course 8: Understanding Wills and Probate Laws - Level 2 An Introduction to Estate and Wills Making a Will Trusts and Dispositions Intestacy Probate Correcting Errors in a Will Revocation of Wills Power of Attorney Course 9: Criminal Law and Criminology Diploma Classification of Crime UK Law & Legal System Understanding Criminal Psychology Dealing with Crime Forensic Science Criminal Profiling: Science, Logic and Metacognition Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice The Legal Workplace & Professionals Criminal Law The Criminal Justice System in England and Wales Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Office Skills Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Advanced MS Excel How will I get my certificate? After successfully completing the bundle, you will be able to order your certificates as proof of your achievement. ***For a limited period of time, we are offering a flat 100% discount on the certificates.*** ***Hurry Up Before Its Over*** PDF Certificate: Free (Previously it was £10*11 = £110) Hardcopy Certificate: Free (Previously it was £15*11 = £165) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Legal Secretary and PA training bundle is carefully put together for those passionate about starting their career in the Law Industry and also for those who want to educate themselves about different laws to avoid any trouble in the future. Hence, this course is appropriate for- Students Fresh Graduates Job Seekers Job Holders Entrepreneurs Requirements If you are reading this, it means you already have all the requirements to enrol for this Legal Secretary bundle; a stable internet connection and a smart device! Anybody with any academic or professional background can take up this Legal Secretary and PA Training course. Career path Completion of this Legal Secretary bundle will pave the way to different career opportunities for the learners; few examples: Legal Assistant Legal Administrative Assistant Legal Receptionist Legal Admin Assistant Legal Receptionist Legal Support Assistant Legal Administrator Team Legal Secretary For these career opportunities, the average salary generally varies from £15,000 to £40,000 a year. Certificates Certificate of completion Digital certificate - Included

Medical Receptionist: Medical Receptionist Course Online Learn all the skills required to work as a Medical Secretary through our Receptionist: Medical Receptionist Course. The medical profession is a challenging field, requiring discretion, patience, sensitivity, and an unwavering eye for detail. This Receptionist: Medical Receptionist Course will teach you all the essential skills you require to act as a link between patient and doctor. This Receptionist: Medical Receptionist Course will provide you a thorough understanding of the roles and responsibilities of a medical secretary. Through this Receptionist: Medical Receptionist Course, you will also learn various medical secretary skills, including an effective — Filing system, Medical transcription, Medical writing, Maintaining medical records, An appointment system, and more. Furthermore, this Receptionist: Medical Receptionist Course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Courses are included in this Medical Receptionist: Medical Receptionist Course Course 01: Medical Receptionist - Course Course 02: Dealing With Difficult People [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course] Medical Receptionist: Medical Receptionist Course Online This Diploma in Medical Secretary & Receptionist course consists of 13 modules. Assessment Method of Receptionist: Medical Receptionist Course After completing Receptionist: Medical Receptionist Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Receptionist: Receptionist Course After completing the Receptionist: Medical Receptionist Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Receptionist: Medical Receptionist Course Online This Receptionist: Receptionist Course is suitable for Health Care Professionals who work and want to work in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Receptionist: Medical Receptionist Course Online To enrol in this Receptionist: Medical Receptionist Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Receptionist: Medical Receptionist Course. Be energetic and self-motivated to complete our Receptionist: Medical Receptionist Course. Basic computer Skill is required to complete our Receptionist: Medical Receptionist Course. If you want to enrol in our Receptionist: Medical Receptionist Course, you must be at least 15 years old. Career path Receptionist: Medical Receptionist Course Online After completing this Receptionist: Medical Receptionist Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including — Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator

Inn Receptionist Administration Inns are quite possibly the main parts of safe travel. In any case, without lodging receptionists, we could never get to completely make the most of our objections. Lodging receptionists are a vital piece of inn staff. They are the primary individual and, regularly, the lone individual with whom a visitor interfaces, while remaining at a lodging. Individuals who decide to become inn receptionists regularly advantage by acquiring the vital confirmation and experience needed to keep up the front counter and help visitors. While lodging gathering is definitely not a developing position decision, it is an incredible beginning for the individuals who are hoping to have a profession in the friendliness and the travel industry area. This course will really expound on the different abilities needed to turn into an inn secretary. We start by clarifying the obligations of an inn assistant. Then, we talk about the advantages of working in this field and the means that you can take to help begin in the accommodation business. At last, we give you a couple of tips and exhortation on the best way to turn into a lodging secretary. You Will Learn: About the various duties that are frequently expected of a lodging assistant The abilities that are needed to be a lodging assistant The advantages of filling in as a lodging secretary in the friendliness and the travel industry area Tips and guidance for getting the necessary range of abilities needed to turn into an inn secretary The Benefits of Taking This Course: You will get familiar with the essentials of the job of lodging secretary You will find out pretty much every one of the obligations that a lodging assistant has, aside from checking in visitors and giving them their keys

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Gathering Skills Certification The Receptionist assumes an essential part in making a positive initial feeling in any association. Great individual prepping and solid relational abilities are two credits, however this job normally consolidates various office capacities, requiring information, abilities and preparing. Performed ably, the job frequently prompts acknowledgment and advancement to places of more prominent duty. Involving 17 simple to-follow modules, the Reception Skills Certification course is intended to cover each part of being a secretary, including the assignments that an assistant should achieve, managing individuals, the business climate and the significance of prevalent verbal and composed relational abilities. What's Covered in the Course? The modules start by recognizing the various sorts of secretary and how their jobs vary. Colleagues will invest energy finding out about relational abilities, with specific accentuation on the craft of chatting on the phone and how to leave messages. Proficient and viable correspondence is a critical expertise for the assistant. The equipped assistant will figure out how to utilize a data set, as the extra room for the data that they need to monitor, just as how to make appointments and reservations (travel, inn, eatery, meeting, and so forth), which normally frames a vital piece of the work. Great hierarchical and authoritative abilities are significant viewpoints, just like the occasionally ignored lawful obligations of the job - from classification of data to wellbeing and security issues. The secretary will figure out how to run the banquet room in an expert way and how to assist their own profession with creating, from assistant to the more capable managerial positions. The course finishes with modules on collaboration - the secretary can't perform adequately, without the help of others - and the job of innovation, in giving them the instruments that they need, to manage their work. The colleague will learn: The critical jobs of a secretary; Step by step instructions to run the banquet room; Step by step instructions to successfully convey; Step by step instructions to manage organization; Step by step instructions to be a cooperative person; Step by step instructions to utilize innovation for their potential benefit; Step by step instructions to deal with data sets; Step by step instructions to make appointments and reservations; Authoritative abilities. What are the Benefits of the Course? An equipped and expert forefront presence; Simple to-follow modules, beginning to end; The capacity to work through the modules at the student's own speed and in the solace of their home; An industry-perceived testament, with full online help during the course.