Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
Are you aware of the importance of communication etiques? Do you know that there specially made etiquette for customer telephone service? If you are curious and want to know how to improve yourself to be able to communicate well, then this course will help you with that! Description: When people noticed or realized that their communication skills specifically telephone etiquette is wrong or the do not possess such trait, they are often uncertain of where they should start to change it. In this course, you will know that one of the first steps to gaining or improving a person's phone etiquette is to know the different aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively since a lot of people do not realize they have little or no phone etiquette. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about communication. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Customer Service: Telephone Etiquette is a useful qualification to possess, and would be beneficial for the following careers: Call Centre Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Diploma in Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
As a receptionist, you will act as the face of your company. You'll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. The Professional Receptionist Skills Diploma is designed to equip you with all the essential skills you will need to be an integral member of any company in this crucial role. You will learn great administration skills, excellent IT and keyboard skills and how to conduct yourself as a professional receptionist. In fact, with your completed diploma, you will be able to effortlessly manage the most demanding tasks making you a highly valued member of any business. Why choose this course Earn a e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Professional Receptionist Skills Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more about this subject.
Receptionist Skills 2021- Overview Did you know? In the UK, 70% of first impressions of a company are formed at the reception desk. That's YOU holding the key to building trust and setting the tone for every interaction. But are you ready to unlock your full potential as a receptionist? Our Receptionist Skills 2021 course equips you with the skills and knowledge to become an excellent receptionist, the backbone of your company's success. In this Receptionist Skills 2021 course, you will learn to craft a killer CV and cover letter and project unwavering professionalism, reflecting your company's brand values like a pro. In this course, you will learn the ins and outs of mail services, shipping, and travel arrangements, including business travel, hotel reservations, and international travel within the UK context. Our Receptionist Skills 2021 course will assist you in developing excellent telephone etiquette, telephone skills, and voice-mail courtesy, enabling you to communicate professionally and efficiently with clients, colleagues, and superiors. Moreover, you will gain expertise in time management, enabling you to easily handle multiple tasks, appointments, and responsibilities, contributing to a more organized and productive workplace. Furthermore, you will develop the ability to confidently create various business documents and official reports, including their proper structure, editing, and proofreading, to maintain professionalism in written communication. As you move through the Receptionist Skills 2021 course, you will become proficient in organizing meetings and conferences, including scheduling, logistics, and communication, to facilitate successful events in the UK business environment. At the end part of the course, you will acquire the skills to manage invoices & petty cash. Enrol today and unlock your receptionist superpowers with our Receptionist Skills 2021 course. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:28:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:27:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:48:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:29:00
This minute taking course is for anyone who organises meetings and takes minutes and wants to do it to a professional standard. Taking minute taking course supports to ensure an accurate record of the meeting's content for future reference. Taking Meeting Minutes online course is applicable to any type of meeting, formal or informal. Along with the Minute Taking course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Curriculum Breakdown: Minute Taking Course Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Minute Taking course. Requirements To enrol in this Minute Taking course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this Minute Taking course, you can explore trendy and in-demand jobs related to Minute Taking, such as- Administrative Assistant: £18,000 to £25,000 per year Executive Assistant: £25,000 to £40,000 per year Office Manager: £25,000 to £40,000 per year Secretary/Personal Assistant: £20,000 to £30,000 per year Project Coordinator: £22,000 to £35,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate
Medical Receptionist: Medical Receptionist A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Diploma in Medical Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Diploma in Medical Receptionist course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Diploma in Medical Receptionist course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. **Courses are included in this Diploma in Medical Receptionist Course Course 01: Diploma in Medical Receptionist Course 02: Communication Skills Course Course 03: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Diploma in Medical Receptionist course] Medical Receptionist: Medical Receptionist Detailed course curriculum of the Diploma in Medical Receptionist Course: Industry Experts Designed this Medical Receptionist course into 13 detailed modules. Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- Assessment Method After completing each module of the Diploma in Medical Receptionist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Medical Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Receptionist This Diploma in Medical Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Medical Receptionist There are no specific requirements for this Diploma in Medical Receptionist course because it does not require any advanced knowledge or skills. Career path Medical Receptionist After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included
Are you looking to enhance your Reception Manager skills? If yes, then you have come to the right place. Our comprehensive course on Reception Manager will assist you in producing the best possible outcome by mastering the Reception Manager skills. The Reception Manager course is for those who want to be successful. In the Reception Manager course, you will learn the essential knowledge needed to become well versed in Reception Manager. Our Reception Manager course starts with the basics of Reception Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Reception Manager course is intuitive and easy to understand. Why would you choose the Reception Manager course from Compliance Central: Lifetime access to Reception Manager course materials Full tutor support is available from Monday to Friday with the Reception Manager course Learn Reception Manager skills at your own pace from the comfort of your home Gain a complete understanding of Reception Manager course Accessible, informative Reception Manager learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Reception Manager Study Reception Manager in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Reception Manager Course Reception Manager Curriculum Breakdown of the Reception Manager Course Course Outline: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Reception Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Reception Manager. It is also great for professionals who are already working in Reception Manager and want to get promoted at work. Requirements To enrol in this Reception Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path Hotel Front Desk Manager: £25,000 to £40,000 per year Customer Service Manager: £30,000 to £50,000 per year Event Coordinator: £22,000 to £35,000 per year Guest Relations Manager: £28,000 to £45,000 per year Office Manager: £25,000 to £40,000 per year Concierge Manager: £28,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Overview This comprehensive course on Computer Science: Graph Theory Algorithms will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Computer Science: Graph Theory Algorithms comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Computer Science: Graph Theory Algorithms. It is available to all students, of all academic backgrounds. Requirements Our Computer Science: Graph Theory Algorithms is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 17 sections • 44 lectures • 08:37:00 total length •Promo: 00:03:00 •Introduction: 00:14:00 •Common Problem: 00:10:00 •Depth First Search: 00:11:00 •Breadth First Search: 00:08:00 •Breadth First Search Shortest Path on a Grid: 00:17:00 •Storage and Representation of Trees: 00:10:00 •Beginner Tree Algorithms: 00:10:00 •Rooting Tree: 00:05:00 •Center(s) of a Tree: 00:06:00 •Isomorphisms in Trees: 00:11:00 •Isomorphisms in Trees Source Code: 00:10:00 •Lowest Common Ancestor: 00:17:00 •Topological Sort: 00:14:00 •Shortest and Longest Paths on DAGs: 00:10:00 •Khan's Algorithm: 00:13:00 •Dijkstra's Shortest Path Algorithm: 00:25:00 •Dijkstra's Shortest Path Algorithm Source Code: 00:09:00 •Bellman-Ford Algorithm: 00:15:00 •Floyd-Warshall Algorithm: 00:16:00 •Floyd-Warshall Algorithm Source Code: 00:09:00 •Algorithm to Find Bridges and Articulation Points: 00:20:00 •Algorithm to Find Bridges and Articulation Points Source Code: 00:09:00 •Tarjan's Algorithm for Finding Strongly Connected Components: 00:17:00 •Tarjan's Algorithm for Finding Strongly Connected Components Source Code: 00:07:00 •Travelling Salesman Problem (TSP) with Dynamic Programming: 00:21:00 •Travelling Salesman Problem (TSP) with Dynamic Programming Source Code: 00:14:00 •Existence of Eulerian Paths and Circuit: 00:10:00 •Finding Eulerian Paths and Circuits: 00:16:00 •Eulerian Paths Source Code: 00:08:00 •Prim's Minimum Spanning Tree Algorithm (Lazy Version): 00:15:00 •Prim's Minimum Spanning Tree Algorithm ( Eager Version): 00:15:00 •Prim's Minimum Spanning Tree Algorithm Source Code ( Eager Version): 00:09:00 •Max Flow Ford-Fulkerson Method: 00:13:00 •Max Flow Ford-Fulkerson Method Source Code: 00:17:00 •Network Flow: Unweighted Bipartite Graph Matching: 00:11:00 •Network Flow: Mice and Owls: 00:08:00 •Network Flow: Elementary Math: 00:11:00 •Network Flow: Edmond-Karp Algorithm: 00:06:00 •Network Flow: Edmond-Karp Algorithm Source Code: 00:10:00 •Network Flow: Capacity Scaling: 00:10:00 •Network Flow: Capacity Scaling Source Code: 00:06:00 •Network Flow: Dinic's Algorithm: 00:12:00 •Network Flow: Dinic's Algorithm Source Code: 00:09:00
Overview This comprehensive course on Adobe InDesign Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Adobe InDesign Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Adobe InDesign Training. It is available to all students, of all academic backgrounds. Requirements Our Adobe InDesign Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 47 lectures • 05:21:00 total length •1 Intro Indesign: 00:02:00 •2 - Course Downloadables: 00:01:00 •2 Conclusion InDesign: 00:02:00 •3 Let's Start Creating!: 00:14:00 •4 InDesign Workspace: 00:08:00 •5 The Workspace: 00:07:00 •6 Customize Your Workspace: 00:07:00 •7 Create a New Document: 00:06:00 •8 Navigating and Zooming: 00:03:00 •9 Setting up Your Document: 00:10:00 •10 Working with Pages: 00:08:00 •11 Working with Multiple Documents: 00:03:00 •12 Challenge: Create a Mock Setup Document: 00:01:00 •13 Assignment Solution: 00:02:00 •14 - Saving and Exporting: 00:05:00 •15 - Creating a Real Estate Listing: 00:01:00 •16- Placeing Image : 00:12:00 •17 - Placing Text: 00:10:00 •18 - Preflighting : 00:05:00 •19- Formatting and Flowing: 00:09:00 •20 Text Wrap: 00:11:00 •21 - Text on Paths: 00:09:00 •22 - Craislist Assignment : 00:02:00 •23 My Version: 00:14:00 •24 Intro Multi -Page Documents: 00:03:00 •25 - Master Pages: 00:09:00 •26 - Page Numbers: 00:04:00 •27 - Master Text Frames: 00:04:00 •28 - Threading Text: 00:08:00 •29 - Placeholder Frames: 00:04:00 •30 - Styles: 00:11:00 •31 - HyperLinks: 00:06:00 •32 - Layer Panel: 00:13:00 •33 - 4 Page Assignment: 00:01:00 •34 - My Version 5 Page: 00:21:00 •35 - Creating a Table: 00:12:00 •36 - Formatting table: 00:16:00 •37 - Assignment Report: 00:01:00 •38 - My Version: 00:18:00 •39 - Color Swatches: 00:07:00 •40 - Additional Tools: 00:10:00 •41- Shapes: 00:05:00 •42 - Keyboard Shortcuts: 00:04:00 •43 - Finishing Work: 00:04:00 •44 - Export Settings: 00:07:00 •45 - Final Project: 00:01:00 •Resource Files - Adobe InDesign Diploma: 00:00:00
Overview This comprehensive course on Entrepreneurship Fundamentals: 60 Day Startup Launch Blueprint will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Entrepreneurship Fundamentals: 60 Day Startup Launch Blueprint comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Entrepreneurship Fundamentals: 60 Day Startup Launch Blueprint. It is available to all students, of all academic backgrounds. Requirements Our Entrepreneurship Fundamentals: 60 Day Startup Launch Blueprint is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 34 lectures • 03:29:00 total length •Entrepreneurs are Resourceful: 00:02:00 •Entrepreneurship is a Mindset: 00:01:00 •What is a Startup?: 00:01:00 •The Entrepreneurship Trap: 00:01:00 •Startup Core Characteristics and Failure Rates: 00:02:00 •Failure Implications for Startup Investors and Failure Rates by Industry: 00:04:00 •There's No Survivorship Bias: 00:01:00 •Why Startups Fail - Reason 20: 00:03:00 •Why Startups Fail - Reason 19 - 15: 00:08:00 •Why Startups Fail - Reason 14 - 10: 00:05:00 •Why Startups Fail - Reason 9 - 5: 00:05:00 •Why Startups Fail - Reason 4 - 2: 00:03:00 •Reason Why Most Startups on the Face of Planet Earth Have Failed: 00:04:00 •Start by Asking These 5 Questions: 00:06:00 •Spotting Problems Simplified - Overview: 00:02:00 •Problem Spotting Simplified - Part 1: 00:08:00 •Problem Spotting Simplified - Part 2: 00:09:00 •Problem Spotting Simplified - Part 3: 00:06:00 •Problem Spotting Simplified - Part 4: 00:06:00 •Problem Spotting Simplified - Part 5: 00:02:00 •Problem Spotting Simplified - Part 6: 00:03:00 •Problem Spotting Simplified - Part 7: 00:05:00 •Problem Spotting Simplified - Part 8: 00:05:00 •Problem Spotting Simplified - Part 9: 00:08:00 •Evaluating The Problem-Solution Fit: 00:06:00 •Problem Assessment - Evaluating the Problem-Solution Fit: 00:11:00 •Solution Assessment - Evaluating the Problem-Solution Fit: 00:08:00 •Identifying your Core Customers - Draw your Buyer Avatar/Persona: 00:05:00 •Assessing The Potential of your Startup Idea - Start with the Competition: 00:13:00 •Assessing the Market for your Startup - Evaluating the Playground: 00:08:00 •Draw your Startup Blueprint on 'Lean Canvas': 00:12:00 •Profitable App Development Blueprint for Startups: 00:38:00 •13 Approaches Final: 00:06:00 •Results of Idea Validation: 00:02:00