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1914 Secretarial & PA courses

Front Desk Skills Training Level 3

By NextGen Learning

Being able to communicate with mostly new people every day as the first representative of a business requires a lot of skills. Without particular skills, you will struggle to fit yourself into this representative role. This Front Desk Skills Training Level 3 course will guide you through the challenging path of the 'must and must nots' and pave the way to becoming a pro Front Desk personnel. Front Desk personnel is the person who sets the first impression on a potential client. In order to continuously set a good first impression, they must be skilful. This Front Desk Skills Training Level 3 course is designed to tutor you in a wide range of administrative practices that will help you to positively improve your company's reputation. Skills like Time Management, Travel Arrangement, Record Keeping, and Business Writing are covered in this course. Whether you are looking forward to adding some value to your resume or looking to improve the skills your job requires or thinking about starting a career as a skills trainer, this Front Desk Skills Training Level 3 course will surely help you. Enrol in this Front Desk Skills Training Level 3 course now - be the exemplary representative of your company when interacting with potential clients. Learning Outcome: Gain a solid comprehension of Front Desk and Front Desk Personnel. Strengthen your skill set by learning about business telephone skills. Become skilled at mail services, shipping and travel arrangements. Master the skill of organising meetings and conferences. Acquire fundamental knowledge of record keeping and filing systems. Sharpen your skills to apply excellent communication practices at work. Demonstrate on-demand skills like great customer service for clients and colleagues. Learn to handle internal finances and petty cash funding. What will Make You Stand Out? On completion of this Front Desk Skills Training Level 3 online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Front Desk Skills Training Level 3 Module 1: Introduction to Reception and Receptionist Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Front Desk Skills Training Level 3 course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Front Desk Skills Training Level 3 course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Front Desk Skills Training Level 3 course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Front Desk Skills Training Level 3
Delivered Online On Demand7 hours
£12

Medical Secretary & Medical Terminology with Executive PA & Medical Receptionist

By Training Tale

Medical Secretary: Medical Secretary Training Online A medical secretary: medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary: medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary: Medical Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Secretary: Medical Secretary Training course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary: Medical Secretary Training course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Special Offers of this Medical Secretary Course This Medical Secretary Course includes 5 FREE PDF Certificates. Lifetime access to this Medical Secretary Course Instant access to this Medical Secretary: Medical Secretary Course Get FREE Tutor Support from Monday to Friday in this Medical Secretary: Medical Secretary Course Courses are included in this Medical Secretary: Medical Secretary Training course Course 01: Diploma in Medical Receptionist and Secretary Course 02: Medical Terminology Course 03: Executive Secretary & PA Training Course 04: Office Management and Administration Course 05: Level 2 Customer Service Medical Secretary & Terminology with Executive Secretary & PA Training Industry Experts Designed this Medical Secretary: Medical Secretary Training course into 13 detailed modules. Detailed course curriculum of the Diploma in Medical Receptionist & Secretary: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Detailed course curriculum of the Medical Terminology: Module 01: Introduction to Medical Terminology Module 02: Body Systems Terminology Module 03: Medical Specialties and Procedures Module 04: Common Medical Conditions and Diseases Module 05: Medical Documentation and Communication Module 06: Pharmacology Module 07: You Have to Know Other Topics Detailed course curriculum of the Executive Secretary & PA Training: Module 1: Personal Assistant Fundamentals Module 2: Business Telephone Approaches Module 3: Information regarding shipping and mail services Module 4: An Overview of Travel Arrangements Module 5: Outline setting up conferences and meetings Module 6: Management of time Module 7: Systems for Record Keeping and Filing Module 8: Business Writing Techniques Module 9: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills Detailed course curriculum of the Office Management and Administration: Module 01: Fundamentals of Office Administration Module 02:Qualities of an Effective Administrator Module 03: Information regarding shipping and mail services Module 04: Ways to create effective plans and schedule Module 05: Outline setting up conferences and meetings Module 06: Business Writing Techniques Module 07: Management of time Module 08: An Overview of Stress Management Module 09: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts Module 12: Business etiquette guidelines Module 13:Basics of Microsoft Office Skills Detailed course curriculum of the Level 2 Customer Service: Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Who is this course for? Medical Secretary & Terminology with Executive Secretary & PA Training This Medical Secretary: Medical Secretary Training Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.

Medical Secretary & Medical Terminology with Executive PA & Medical Receptionist
Delivered Online On Demand16 hours
£12

Minute Taking Training Course

By Training Tale

Minute Taking Training Course This Minute Taking Training Course is designed for aspiring Minute-Takers, Secretaries, and Chairpersons who manage meeting agendas and improve meeting outcomes. It will provide step-by-step training on how to write concise, structured meeting minutes, prepare for a meeting, deal with any challenges that arise during a meeting, and successfully close a meeting. Through this Minute Taking Training Course, you will learn how to take productive meeting notes, taking you through the best practices and guidelines for structuring your minutes. In addition, it covers techniques for writing and editing minutes, providing a template for those who are new to minute-taking. You will develop your planning, critical thinking, and meeting management abilities while gaining a recognised qualification to add to your resume. Enroll today and master minute taking online! Free Course with this Minute Taking Training Course Level 4 Time Management Course Minute Taking Training Course Taking effective minutes is important to the productivity and success of a business meeting. In this Minute Taking Training Course, you will learn about the roles and responsibilities of a Minute-Taker and Chairperson and the key skills and qualities required to effectively oversee and direct business meetings. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Minute Taking Training Course. Minute Taking 48:00 1: Minute Taking 48:00 PDF Level 4 Time Management 1:07:00 2: Level 4 Time Management 1:07:00 PDF Who is this course for? Minute Taking Training Course This Minute Taking Training Course is suitable for anyone who has a minute taking or meeting management responsibilities. Requirements Minute Taking Training Course There are no specific requirements for Minute Taking Training Course Career path Minute Taking Training Course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Minute Taking Training Course
Delivered Online On Demand1 hour 54 minutes
£12

Medical Receptionist and Secretary Diploma

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary Diploma course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary Diploma course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing thiscourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Diploma Course Course 01: Medical Receptionist and Secretary Diploma Course 02: Report Writing Course Course 03: Level 4 Time Management Course ***Others Included of Medical Receptionist and Secretary Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Diploma Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary Diploma course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary Diploma course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Medical Receptionist and Secretary Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist and Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Medical Receptionist and Secretary Diploma
Delivered Online On Demand24 hours
£12

Minute Taking: Techniques for Preparing Minutes Course

By Training Tale

Minute Taking: Minute Taking Course Are you the kind of person that has problems understanding the meeting? Then stop your search now! We'd like to introduce you to our Minute Taking course, which will help you develop your ability to work more effectively and quickly. Introduction to Minute Taking, the roles- responsibilities, minutes Styles, and recording information are all covered in this thorough Minute Taking course. Also, this Minute Taking course explains numerous minute-preparation strategies. You may improve your listening skills, organisational skills, critical thinking, and interpersonal skills through this Minute Taking training. This Minute Taking course can help you increase your assertiveness and self-confidence. Once you've finished this Minute Taking course, you'll have a solid understanding of workplace meetings. Enrol in our Minute Taking course to begin your journey to learn the meaning of Minute Taking and become a professional minute-taker. Learning Outcomes Of The Minute Taking Course By the end of this Minute Taking course, the learner will be able to: Minute Taking describes the fundamentals of minute-taking. You can understand the role of a Minute Taking professional. Minute Taking course describes the minute styles & recording information. Minute Taking teaches you the techniques for preparing minutes. You can develop active listening skills from the Minute Taking course. The Minute Taking course will develop your organisational skills, critical thinking skills, and interpersonal skills. You can understand workplace meetings from the Minute Taking course. Special Offers of this Minute Taking: Minute Taking Course This Minute Taking: Minute Taking Course includes a FREE PDF Certificate. Lifetime access to this Minute Taking: Minute Taking Course Instant access to this Minute Taking: Minute Taking Course Get FREE Tutor Support from Monday to Friday in this Minute Taking: Minute Taking Course Benefits of Minute Taking: Minute Taking Course Complete Bundle Course 01: Minute Taking Course Course 02: Level 5 Report Writing Course Course 03: Level 7 Business Management Course [ Note: Free PDF certificate as soon as completing the Minute Taking: Minute Taking Course] Minute Taking: Minute Taking Course Course Curriculum of Minute Taking: Minute Taking Course Complete Industry Experts Designed this Minute Taking: Minute Taking Course into 10 detailed modules. Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meeting Assessment Method of Minute Taking Complete Course After completing each module of the Minute Taking: Minute Taking Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Minute Taking Complete Course After completing the MCQ/Assignment assessment for this Minute Taking: Minute Taking Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Minute Taking: Minute Taking Course This Minute Taking: Minute Taking Course is suitable for anyone who has meeting management responsibilities. Requirements Minute Taking: Minute Taking Course Students who intend to enrol in this Minute Taking: Minute Taking Course must meet the following requirements: Minute Taking: Good command of the English language Minute Taking: Must be vivacious and self-driven. Minute Taking: Basic computer knowledge. Minute Taking: A minimum of 16 years of age is required. Career path Minute Taking: Minute Taking Course The Minute Taking: Minute Taking Course is designed to give you the skills and knowledge you need to land your dream job, get promoted at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Minute Taking: Techniques for Preparing Minutes Course
Delivered Online On Demand18 hours
£12

Telephone Skills Training

By Training Tale

Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.

Telephone Skills Training
Delivered Online On Demand15 hours
£12

Document Control with Minute Taking & Payroll Management Training

By Training Tale

Document Control: Document Control Online Are you prepared to learn the correct way to Document Control? To provide learners with a comprehensive understanding of document control, we have developed a course on the subject. You will learn the fundamentals of document control as well as how to recognise it in this Document Control: Document Control course. The training also covers document control system classification and security. Additionally, the training highlights the best practices for document control, legal ideas, the lifecycle of document control, and the underlying competence. After completing our Document Control program, you will be more efficient at creating the final paperwork and management. You may manage teams, engineering, and document control as a document control specialist. Come along on this fascinating Document Control learning adventure with our Document Control course and discover your full potential with Document Control: Document Control Training! Special Offers of this Document Control Course This Document Control: Document Control Course includes a FREE PDF Certificate. Lifetime access to this Document Control: Document Control Course Instant access to this Document Control: Document Control Course Get FREE Tutor Support from Monday to Friday in this Document Control Course Main Course: Document Control Gift Courses Included with Document Control Course: Document Control: Document Control Course Offers free Minute Taking Course Document Control: Document Control Course Offers free Payroll Management Training Course [ Note: Free PDF certificate as soon as completing the Document Control: Document Control course] Document Control: Document Control Online Industry Experts Designed this Document Control: Document Control course into 11 detailed modules. Assessment Method of Document Control Training After completing each module of the Document Control: Document Control Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Document Control: Document Control Training After completing the MCQ/Assignment assessment for this Document Control: Document Control course, you will be entitled to a Certificate of Completion from the Training Tale. Who is this course for? Document Control: Document Control Training Anyone can enroll in our Document Control: Document Control course. Requirements Document Control: Document Control Teraining Students who intend to enrol in this Document Control: Document Control course must meet the following requirements: Document Control: Good command of the English language Document Control: Must be vivacious and self-driven Document Control: Basic computer knowledge Document Control: A minimum of 16 years of age is required Career path Document Control: Document Control Along with knowledge enhancement on CV, participants get the opportunity to strengthen their CV weight. Certificates Certificate of completion Digital certificate - Included

Document Control with Minute Taking & Payroll Management Training
Delivered Online On Demand24 hours
£12

Minute Taking Complete Course

By Training Tale

Minute Taking Complete Course This Minute Taking Complete Course is designed for aspiring Minute-Takers, Secretaries, and Chairpersons who manage meeting agendas and improve meeting outcomes. It will provide step-by-step training on how to write concise, structured meeting minutes, prepare for a meeting, deal with any challenges that arise during a meeting, and successfully close a meeting. Taking effective minutes is important to the productivity and success of a business meeting. In this Minute Taking Complete Course, you will learn about the roles and responsibilities of a Minute-Taker and Chairperson and the key skills and qualities required to effectively oversee and direct business meetings. Enrol today and master minute taking online! Benefits of Minute Taking Complete Bundle Course Course 01: Minute Taking Course Course 02: Level 5 Report Writing Course Course 03: Level 7 Business Management Course Other Benefits of Minute Taking Complete Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Minute Taking Complete Course] Minute Taking Complete Course Course Curriculum Of Minute Taking Complete Course Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meeting Assessment Method of Minute Taking Complete Course After completing each module of the Minute Taking Complete Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Minute Taking Complete Course After completing the MCQ/Assignment assessment for this Minute Taking Complete Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Minute Taking Complete Course This Minute Taking Complete Course is suitable for anyone who has a minute taking or meeting management responsibilities. This includes the following roles: Minute Taker Chairperson Secretary Board Director Requirements Minute Taking Complete Course ThisMinute Taking Complete Course is suitable for anyone who has a minute taking or meeting management responsibilities. Career path Minute Taking Complete Course Certificates Certificate of completion Digital certificate - Included

Minute Taking Complete Course
Delivered Online On Demand26 hours
£12

Medical Receptionist and Secretary

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Receptionist and Secretary course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist and Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Course Course 01: Medical Receptionist and Secretary Course 02: Level 5 Negotiation Skills Course Course 03: Level 7 Life Coaching ***Others Included of Medical Receptionist and Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Course: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- ***GIFT Courses: ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 7 Life Coaching*** Module 01: Life Coaching Fundamentals Module 02: The Process of Life Coaching Module 03: Emerging Communication Skills Module 04: Introduction to Neuro-Linguistics Programming (NLP) Module 05: Mental Skills Development Module 06: Physical Skills Development Module 07: Body Language Module 08: Emerging Organizational Skills Module 09: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary course because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist and Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Medical Receptionist and Secretary
Delivered Online On Demand12 hours
£12

Minute Taking Training

By Training Tale

This Minute Taking Training course is designed for aspiring Minute-Takers, Secretaries, and Chairpersons who manage meeting agendas and improve meeting outcomes. It will provide step-by-step training on how to write concise, structured meeting minutes, prepare for a meeting, deal with any challenges that arise during a meeting, and successfully close a meeting. Taking effective minutes is important to the productivity and success of a business meeting. In this Minute Taking Trainingcourse, you will learn about the roles and responsibilities of a Minute-Taker and Chairperson and the key skills and qualities required to effectively oversee and direct business meetings. Through this Minute Taking Training course, you will learn how to take productive meeting notes, taking you through the best practices and guidelines for structuring your minutes. In addition, it covers techniques for writing and editing minutes, providing a template for those who are new to minute-taking. You will develop your planning, critical thinking, and meeting management abilities while gaining a recognised qualification to add to your resume. Enrol today and master minute taking online! Learning Outcomes By the end of this Minute Taking Training Bundle course, the learner will be able to: Describe the fundamentals of minute taking. Understand the role of a Minute Taker. Know minute styles & recording information. Understand the techniques for preparing minutes. Develop active listening skills. Develop organizational skills. Develop critical thinking skills. Develop interpersonal skills. Understand workplace meetings. Why Choose Minute Taking Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of Minute Taking Training Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Minute Taking Training course] Course Curriculum Of Minute Taking Course Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meeting >> ---------------- << Assessment Method After completing each module of the Minute Taking Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Minute Taking Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Minute Taking Training course is suitable for anyone who has a minute taking or meeting management responsibilities. Requirements Minute Taking Training course Training course is suitable for anyone who has a minute taking or meeting management responsibilities. Career path The Minute Taking Training Course is designed to give you the skills and knowledge you need to land your dream job, get promoted at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Minute Taking Training
Delivered Online On Demand8 hours
£12