1911 Secretarial & PA courses

Overview With the ever-increasing demand for Receptionist in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Receptionist may be.   Learning about Receptionist or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Receptionist. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Receptionist is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Receptionist : Reception Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Receptionist : Reception Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for? While we refrain from discouraging anyone wanting to do this Receptionist : Reception Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Receptionist, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Receptionist, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Receptionist, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path This Receptionist : Reception Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 Basics of Customer Service Basics of Customer Service 00:00 Module 2 Overview for the Administrative Assistant Overview for the Administrative Assistant 00:00 Module 3 Know About your HR Manager Know About your HR Manager 00:00 Module 4 Daily Routine Daily Routine 00:00 Module 5 Telephone Usage Telephone Usage 00:00 Module 6 Meetings Meetings 00:00 Module 7 Keeping Accurate Records Keeping Accurate Records 00:00 Module 8 Office Equipment Office Equipment 00:00

Unleashing your potential in the digital world begins with mastering a fundamental skill that enhances both efficiency and productivity: touch typing. The 'Award in Touch Typing Complete Training at QLS Level 2' offers a structured pathway to not just learning but excelling in touch typing. This course, designed with a blend of theoretical insights and practical drills, aims to transform beginners into proficient typists. Through a series of progressively challenging modules, learners are introduced to the basics before advancing through detailed exercises that cover every aspect of the keyboard, from the home keys to complex sentence drills and numerical typing. Embarking on this course marks the start of a journey towards achieving remarkable typing speed and accuracy, a skill highly prized in numerous professional settings. By the end of this training, participants will not only have developed a valuable skill but also the confidence to apply it across various tasks, whether for academic purposes, professional assignments, or personal projects. The curriculum is carefully tailored to ensure a thorough grasp of touch typing techniques, leading to improved work efficiency and a reduction in typographical errors. Learning Outcomes Master the touch typing technique with a focus on accuracy and speed. Understand the layout of the keyboard and the strategic positioning of letters, numbers, and symbols. Enhance typing proficiency through targeted drills and exercises. Develop the ability to type complex sentences and paragraphs without looking at the keyboard. Achieve significant improvements in typing efficiency and error reduction. Why choose this Award in Touch Typing Complete Training at QLS Level 2 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Award in Touch Typing Complete Training at QLS Level 2 course for? Beginners eager to learn touch typing from the ground up. Professionals seeking to improve their typing speed and accuracy for workplace efficiency. Students looking to enhance their study and research capabilities through faster typing. Individuals aiming to reduce dependency on spell-check and improve typing confidence. Anyone interested in acquiring a new skill that is beneficial across various digital platforms. Career path Administrative Assistant: £18,000 - £30,000; crucial in managing office tasks with efficiency. Content Writer: £20,000 - £35,000; requires rapid typing for creating engaging content. Data Entry Clerk: £16,000 - £25,000; valued for speed and precision in updating databases. Executive Assistant: £25,000 - £50,000; excels in managing communications and scheduling. Legal Secretary: £20,000 - £40,000; depends on fast typing for documentation and correspondence. Transcriptionist: £18,000 - £30,000; transcribes audio to text with quick and accurate typing. Prerequisites This Award in Touch Typing Complete Training at QLS Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £75 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Award in Touch Typing Complete Training at QLS Level 2 Module 01: Getting Started 00:05:00 Module 02: DRILL 1 The home keys 00:05:00 Module 03: DRILL 2 e and i, g and h 00:05:00 Module 04: DRILL 3 o and n, shift keys and t 00:05:00 Module 05: DRILL 4 extra practice . and y 00:05:00 Module 06: DRILL 5 , and w 00:05:00 Module 07: DRILL 6 m and u 00:05:00 Module 08: DRILL 7 v and x 00:05:00 Module 09: DRILL 8 sentence drills 00:05:00 Module 10: DRILL 9 figures 00:05:00 Module 11: DRILL 10 alphabetical paragraphs 00:05:00 Module 12: Recap 00:05:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Overview In the digital age, the ability to touch type is no longer a luxury but a necessity. The 'Touch Typing Complete Drills and Practices' course is your gateway to mastering this invaluable skill. With a meticulously designed curriculum, this course ensures that learners not only understand the fundamentals but also get ample touch typing practice. From the basics of the home keys to intricate sentence drills and alphabetical paragraphs, every module is tailored to incrementally challenge and enhance your touch typing prowess. So, if you've ever wanted to learn to touch type or improve your speed and accuracy, this touch typing course is the perfect place to start. The beauty of touch typing lies in its ability to transform mundane typing tasks into a seamless, almost rhythmic activity. This course introduces learners to the art and science of touch typing, beginning with the foundational home keys and progressing through a series of drills that cover every aspect of the keyboard. By the time you'll have undergone a comprehensive touch typing test and practice, ensuring that your fingers dance across the keys with precision and confidence. Learning Outcomes Understand the foundational principles of touch typing, starting with the home keys. Develop proficiency in typing with both speed and accuracy through targeted drills. Gain confidence in using the entire keyboard, including punctuation and figures. Enhance typing skills through varied exercises, from sentences to alphabetical paragraphs. Reflect on and consolidate learning through a comprehensive recap of touch typing techniques. Why buy this Touch Typing Complete Drills and Practices course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Touch Typing Complete Drills and Practices you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Touch Typing Complete Drills and Practices course for? Individuals looking to enhance their typing speed and accuracy for professional or personal reasons. Students aiming to improve their efficiency in academic tasks and assignments. Job seekers wanting to add a valuable skill to their CV. Writers and bloggers aiming for a smoother writing process. Anyone keen to embrace the digital age with improved typing skills. Prerequisites This Touch Typing Complete Drills and Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Administrative Assistant: £18,000 - £25,000 per annum Data Entry Clerk: £16,000 - £22,000 per annum Copywriter: £20,000 - £35,000 per annum Transcriptionist: £15,000 - £30,000 per annum Executive Assistant: £25,000 - £40,000 per annum Journalist: £22,000 - £40,000 per annum Course Curriculum Touch Typing Complete Drills and Practices Module 01: Getting Started 00:05:00 Module 02: DRILL 1 The home keys 00:05:00 Module 03: DRILL 2 e and i, g and h 00:05:00 Module 04: DRILL 3 o and n, shift keys and t 00:05:00 Module 05: DRILL 4 extra practice . and y 00:05:00 Module 06: DRILL 5 , and w 00:05:00 Module 07: DRILL 6 m and u 00:05:00 Module 08: DRILL 7 v and x 00:05:00 Module 09: DRILL 8 sentence drills 00:05:00 Module 10: DRILL 9 figures 00:05:00 Module 11: DRILL 10 alphabetical paragraphs 00:05:00 Module 12: Recap 00:05:00

Ever dreamed of gliding over your keyboard with ease, letting your fingers dance to a rhythm only they know? Welcome to the Touch Typing Essentials at QLS Level 3 course, the quintessential guide to mastering the art of touch typing. As the digital age progresses, the ability to touch type swiftly and accurately has become a skill of paramount importance. Whether you're penning an email or taking a touch typing test, proficiency in this area ensures speed, efficiency, and a professional edge. If you're eager to learn to touch type, this course meticulously takes you through each letter, punctuation mark, and common combination, ensuring a comprehensive understanding and impeccable technique. Why buy this Touch Typing Essentials at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Touch Typing Essentials at QLS Level 3 course for? Beginners seeking a structured introduction to touch typing. Writers, journalists, and bloggers aiming for faster content production. Office professionals striving to enhance productivity and efficiency. Students wishing to improve their typing skills for academic projects. Anyone looking to add a valuable skill to their personal and professional toolkit. Career path Data Entry Clerk: Average Salary - £18,000 to £23,000 per annum. Transcriptionist: Average Salary - £20,000 to £25,000 per annum. Administrative Assistant: Average Salary - £17,000 to £22,000 per annum. Copywriter: Average Salary - £23,000 to £29,000 per annum. Executive Assistant: Average Salary - £26,000 to £35,000 per annum. Legal Secretary: Average Salary - £20,000 to £28,000 per annum. Prerequisites This Touch Typing Essentials at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Touch Typing Essentials at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Introduction Promo 00:04:00 Course Overview 00:12:00 How to Set up Your Computer Understanding the Keyboard Layout 00:03:00 How to set up input languages - for Mac 00:09:00 How to set up input langauges - for Windows 00:12:00 How to type the letters F and J How to correctly place your fingers on the keyboard 00:07:00 How to type the letters F and J 00:04:00 How to type the letters D and K How to type the letters D and K 00:04:00 How to type the letters S and L How to type the letters S and L 00:03:00 How to type the letter A and ; (semicolon) How to type the letter A and semicolon 00:04:00 How to type the letters E and I How to type the letters E and I 00:04:00 How to type the letters R and U How to type the letters R and U 00:04:00 How to type the letters T and O How to type the letters T and O 00:04:00 How to type CAPITAL letters How to type CAPITAL letters 00:05:00 How to type the letter C and , (Comma) How to type the letter C and , (Comma) 00:04:00 How to type the letters G and H How to type the letters G and H 00:03:00 How to type the letters N and V How to type the letters N and V 00:03:00 How to type the letters W and M How to type the letters W and M 00:04:00 How to type the letters Q and P How to type the letters Q and P 00:04:00 How to type the letters B and Y How to type the letters B and Y 00:03:00 How to type the letters Z and X How to type the letters Z and X 00:04:00 How to type Colon and Semicolon How to type Colon and Semicolon 00:03:00 How to type Full Stop and Comma How to type Full Stop and Comma 00:03:00 How to type Question Mark and Exclamation Mark How to type Question Mark and Exclamation Mark 00:04:00 How to type Dash, Parentheses and Quotation Marks How to type Dash, Parentheses and Quotation Marks 00:07:00 Resources Resource - Touch Typing Essentials 00:00:00 Assignment Assignment - Touch Typing Essentials at QLS Level 3 01:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

In the age of rapid technological advancement, the skill of typing swiftly and accurately is not just an advantage; it's a necessity. Dive into the 'Advanced Typing Training: Enhance Your Typing Speed and Accuracy' course, a comprehensive curriculum aimed at elevating your keyboard mastery. Through engaging modules, learners explore cutting-edge techniques, speed-building strategies, and delve deep into the realm of error reduction, ensuring every keystroke counts. Furthermore, with a spotlight on specialised typing tasks and an overview of the latest software and tools, this course stands out as a beacon for those aspiring to type with precision and flair. Learning Outcomes Upon completion of this course, participants will be able to: Gain a profound understanding of advanced typing methodologies and their significance. Develop strategies to increase typing speed without compromising on accuracy. Master the art of proofreading to minimise errors in typed content. Acquire the knowledge to handle specialised typing assignments with finesse. Familiarise oneself with the latest typing software and tools, and effectively assess one's typing speed and accuracy. Why buy this Advanced Typing Training: Enhance Your Typing Speed and Accuracy? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Typing Training: Enhance Your Typing Speed and Accuracy there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Advanced Typing Training: Enhance Your Typing Speed and Accuracy course for? This Advanced Typing Training: Enhance Your Typing Speed and Accuracy does not require you to have any prior qualifications or experience. You can just enrol and start learning. Individuals aiming to enhance their keyboard skills for personal or professional growth. Job seekers looking to add a valuable skill to their CV. Writers, journalists, and content creators keen on improving their efficiency. Administrative and office professionals who manage extensive documentation. Students or researchers who frequently draft lengthy pieces. Prerequisites This Advanced Typing Training: Enhance Your Typing Speed and Accuracy does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Typing Training: Enhance Your Typing Speed and Accuracy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Typist: Average salary of £20,000 - £25,000 Per Annum. Data Entry Clerk: Average salary of £18,000 - £22,000 Per Annum. Transcriptionist: Average salary of £25,000 - £30,000 Per Annum. Administrative Assistant: Average salary of £18,000 - £23,000 Per Annum. Content Creator: Average salary of £24,000 - £29,000 Per Annum. Office Manager: Average salary of £25,000 - £35,000 Per Annum. Course Curriculum Module 01: Introduction to Advanced Typing Introduction to Advanced Typing 00:17:00 Module 02: Advanced Typing Techniques Advanced Typing Techniques 00:15:00 Module 03: Speed Building Strategies Speed Building Strategies 00:14:00 Module 04: Error Reduction and Proofreading Error Reduction and Proofreading 00:16:00 Module 05: Specialised Typing Tasks Specialised Typing Tasks 00:16:00 Module 06: Typing Software and Tools Typing Software and Tools 00:15:00 Module 07: Typing Speed and Accuracy Assessment Typing Speed and Accuracy Assessment 00:16:00

Medical Receptionist Overview Imagine yourself as the friendly face welcoming patients, the organized whiz behind a smooth-running clinic, and the trusted guardian of confidential information. As a medical receptionist, you'll play a vital role in the healthcare world, making a difference every day while building a fulfilling career. Ready to embark on this exciting journey? Our Medical Receptionist course equips you with the essential skills and knowledge to thrive in this dynamic field. This comprehensive course will teach you everything you need to know to become a successful medical receptionist, including how to schedule appointments, maintain medical records, and handle confidential information. You'll also learn about the medical terminology and jargon that you'll need to know to communicate effectively with patients and medical professionals. Learning Outcomes By the end of this course, you will be able to: Schedule appointments and manage patient records Understand and use medical terminology and jargon Maintain confidentiality in a medical environment Handle billing and insurance claims Provide customer service to patients and medical professionals Use information technology to support medical practices Why You Should Choose Medical Receptionist Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Medical Receptionist is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Medical Receptionist is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Medical Receptionist Module 1: Introduction to Medical and Clinical Administration Introduction to Medical and Clinical Administration 00:15:00 Module 2: Organise Schedules Organise Schedules 00:21:00 Module 3: Maintaining Medical Records Maintaining Medical Records 00:19:00 Module 4: Effective Filing Systems in Medical Offices Effective Filing Systems in Medical Offices 00:16:00 Module 5: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:14:00 Module 6: Controlling Stocks and Supplies Controlling Stocks and Supplies 00:09:00 Module 7: Medical Jargon and Terminology Medical Jargon and Terminology 00:25:00 Module 8: Maintaining Workplace Safety Maintaining Workplace Safety 00:20:00 Module 9: Information Technology in Health Care Information Technology in Health Care 00:13:00 Module 10: Medical (Clinical) Coding and Billing Medical (Clinical) Coding and Billing 00:18:00 Module 11: Legal aspects and Ethics Legal aspects and Ethics 00:19:00

Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00

Do you work from home or you need to make telephone calls for your job? Or Are you a telephone receptionsit or wish to become one? Either way, you will be learning the right telephone skills and etiquettes in this course that is specifically designed for telephone receptionist. Description: Communication is an important skill in any types of industry. You need to communicate well in your everyday life, regardless of what career you are in. Through this well-crafted course, you will learn how to be an effective communicator on the telephone. You will learn the necessary skills, attenuates of effectively communicating with clients and/ team on the telephone. In this course, you will also learn about self and time management and explore different forms of communication. You will also know how to resolve challenges of teleworkers. And whether you work outside the office or a front desk worker, you will be a communication expert through this course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course- Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00

Course Description Get instant knowledge from this bite-sized Receptionist Skill Part - 3 course. This course is very short and you can complete it within a very short time. In this Receptionist Skill Part - 3 course you will get fundamental ideas of receptionist skills, the key understanding of communication skills, customer service and so on. Enrol in this course today and start your instant first step towards learning about organisational skills. Learn faster for instant implementation. Learning Outcome Understand organisational skills Deepen your understanding of communication skills Strengthen customer service Learn about invoicing Gain an excellent understanding of effective planning and scheduling How Much Do Receptionists Earn? Senior - £26,000 (Apprx.) Average - £20,000 (Apprx.) Starting - £15,000 (Apprx.) Requirement Our Receptionist Skill Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Receptionist Skill Part - 3 Module 01: Organisational Skills 00:25:00 Module 02: Communication Skills 00:25:00 Module 03: Customer Service 00:29:00 Module 04: Effective Planning and Scheduling 00:46:00 Module 05: Invoicing/Petty Cash 00:27:00 Assignment Assignment - Receptionist Skill Part - 3 00:00:00

Course Description Get instant knowledge from this bite-sized Receptionist Skill Part - 1 course. This course is very short and you can complete it within a very short time. In this Receptionist Skill Part - 1 course you will get fundamental ideas of receptionist skills, the key understanding of mail services and shipping, travel arrangements and so on. Enrol in this course today and start your instant first step towards learning about reception and receptionist. Learn faster for instant implementation. Learning Outcome Familiarise with reception and receptionist Understand mail services and shipping Deepen your understanding of travel arrangements Know how to represent your boss and company Learn about business telephone skills How Much Do Receptionists Earn? Senior - £26,000 (Apprx.) Average - £20,000 (Apprx.) Starting - £15,000 (Apprx.) Requirement Our Receptionist Skill Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Receptionist Skill Part - 1 Module 01: Introduction to Reception and Receptionist 00:26:00 Module 02: Business Telephone Skills 00:19:00 Module 03: Representing Your Boss and Company 00:34:00 Module 04: Mail Services and Shipping 00:25:00 Module 05: Travel Arrangements 00:24:00 Assignment Assignment - Receptionist Skill Part - 1 00:00:00