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Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. Unlock the doors to a fulfilling career in data entry with our comprehensive Diploma in Data Entry. This online course is designed to equip you with the fundamental skills and knowledge needed to excel in the field of data entry. With 10 comprehensive courses, you'll develop proficiency in a wide range of areas, including office administration, data protection and security, Microsoft Excel, and touch typing. Our Diploma in Data Entry is ideal for anyone seeking to start a career in data entry, or for those already in the field looking to advance their skills. Our flexible online learning model allows you to study at your own pace and at a time and place that suits you best, giving you the freedom to balance your studies alongside your work or personal life. This Bundle Package includes: Course 01: Diploma in Data Entry Administrator at QLS Level 3 10 Additional CPDQS Accredited Premium Courses - Course 01: Office Administration & Skills Diploma Course 02: Document Control Course 03: Understanding Data Protection and Data Security Course 04: Complete Microsoft Word Course 05: Microsoft Excel - Beginner, Intermediate & Advanced Course 06: Craft Excel Pivot Tables for Data Reporting Course 07: Email Etiquette Course 08: Touch Typing Masterclass - Updated Version Course 09: Transcription Level 3 Course 10: Workplace Confidentiality Data entry may be an excellent job to explore if you want to use your keyboarding expertise and ability to work under pressure. In addition, a career in data entry may take you into a wide range of businesses, as firms from many industries hire for these roles. So, what is your trouble? Participate in our course and gain the rewards afterwards in your career. Learning Outcomes: Develop data entry skills to excel in the modern workplace. Learn the principles of data protection and confidentiality to ensure workplace compliance. Gain proficiency in Microsoft Word and Excel to create professional documents and spreadsheets. Craft pivot tables for data reporting to facilitate effective decision-making. Learn transcription and touch typing to increase productivity and efficiency. Develop email etiquette skills to improve communication and collaboration. Upon completion of the Data Entry course, you will be able to, Improve your grasp of the data entry business. Be able to utilise Microsoft Excel to make your job more efficient. Create and change worksheet formulae. You will learn how to categorise data. You will learn how to safeguard data. You'll discover how to handle workbooks and their attributes. Acquire the information and abilities required to operate expertly in the IT business. Be able to leverage statistics packages. The Diploma in Data Entry is a comprehensive program designed to provide students with the essential skills required for a successful career in data entry. This diploma consists of ten courses, including office administration, document control, data protection, Microsoft Word, Microsoft Excel, pivot tables for data reporting, email etiquette, touch typing, transcription, and workplace confidentiality. The program begins with an introduction to office administration and essential skills required to succeed in today's modern workplace. The course then moves on to cover data protection and confidentiality, providing students with an understanding of legal obligations and best practices for data management. Students then learn Microsoft Word and Excel, including pivot tables for data reporting, to enable the creation of professional documents and effective data analysis. Additionally, the program offers courses on email etiquette, touch typing, and transcription to increase productivity and efficiency in the workplace. Finally, students learn about workplace confidentiality, providing them with an understanding of the legal requirements of confidentiality in the workplace. The Diploma in Data Entry is an excellent investment for anyone seeking to improve their data entry skills and advance their career prospects. *** Course Curriculum: *** Course 01: Diploma in Data Entry Administrator at QLS Level 3 Module 1: Introduction Module 2: Using the Computer Module 3: Common Rules and Guidelines Module 4: Using Excel for Efficient Data Entry Module 5: Using Excel's Flash Fill and Autofill to Automate Data Entry Module 6: How to Create Form in Excel? Module 7: Using Statistics Packages CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to develop data entry skills for the modern workplace. Office administrators seeking to improve their skills and knowledge. Professionals seeking to learn data protection and confidentiality best practices. Students looking to improve their employability prospects. Anyone interested in developing their Microsoft Word and Excel skills. Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Data Entry Clerk: £18,000 - £22,000 per year Office Administrator: £18,000 - £24,000 per year Administrative Assistant: £16,000 - £24,000 per year Data Analyst: £21,000 - £38,000 per year Executive Assistant: £22,000 - £40,000 per year Transcriptionist: £17,000 - £25,000 per year Certificates Diploma in Data Entry Administrator at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Data Entry Administrator at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Certificate Accredited by CPDQS Digital certificate - £10

[Updated 2024] In the fast-paced world of business, minute taking is a crucial skill that can elevate your career prospects. This Minute Taking Diploma at QLS Level 5 will equip you with the knowledge and expertise to effectively capture and record the key points of meetings, ensuring that important decisions and actions are not overlooked. Whether you're a budding professional or an experienced individual seeking to refine your skills, this minute taking course will open up a world of opportunities for you. Explore the diverse range of modules of our minute taking course, starting with the art of Minute Writing, moving through the essentials of Preparation, examining the components of Meeting Structures, and ending with the expertise of Roles and Responsibilities. Join us and embark on a journey of learning, where you'll delve into the intricacies of minute taking and develop the ability to transcribe meetings with accuracy and clarity. You'll gain insights into the meeting structure, roles, and responsibilities of a minute taker, and learn how to use technology to enhance your efficiency and productivity. Ready to elevate your career with essential minute-taking skills? Enrol in our Minute Taking Diploma at QLS Level 5 today and unlock a world of opportunities! Minute Taking Diploma at QLS Level 5 Course Learning Outcomes Identify the key elements of a meeting and effectively capture the essence of its discussions, ensuring meticulous Minute Taking. Produce accurate, concise, and informative minutes that capture the essence of a meeting Use a variety of techniques and tools to enhance your minute taking skills Understand the role and responsibilities of a Minute Taking in a professional setting, ensuring efficiency and accuracy. Apply your knowledge of minute taking to various business environments Minute Taking Diploma at QLS Level 5 Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the minute taking course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement of QLS certificate on Minute Taking Diploma at QLS Level 5 course The Quality Licence Scheme (QLS) has endorsed this minute taking course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the minute taking course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Minute Taking Diploma at QLS Level 5 The Minute Taking Diploma at QLS Level 5 is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Minute Taking, like - Minute Taker Meeting Coordinator Administrative Assistant Office Manager Executive Assistant Transcriptionist Requirements Minute Taking Diploma at QLS Level 5 To enrol in this Minute Taking Diploma at QLS Level 5 course, all you need is a basic understanding of the English Language and an internet connection. Career path Minute Taking Diploma at QLS Level 5 Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Minute Taking course. Embrace the journey ahead in Minute Taking. Executive Assistant Administrative Officer Secretary/Personal Assistant Office Manager Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Minute Taking is an intensive course designed to teach participants the necessary skills to record accurate notes during meetings, as well as communicate and take notes in meetings effectively.

This comprehensive course covers essential skills in office administration and effective time management. Participants will learn various aspects of office organization, communication, and productivity enhancement, enabling them to excel in administrative roles. From mastering communication skills to handling meetings and stress, this course equips learners with a well-rounded skill set for successful office administration. Learning Outcomes: Understand the fundamental principles of office administration. Develop effective communication and business writing skills. Master time management techniques for enhanced productivity. Learn stress management strategies to maintain a healthy work-life balance. Acquire proficiency in using Microsoft Office applications. Gain insights into organizing meetings and conferences successfully. Develop conflict management and resolution skills. Cultivate professionalism and business etiquette in workplace interactions. Why buy this Office Administration and Time Management Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Administration and Time Management Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals seeking to enhance their office administration skills. Professionals aiming to improve time management and productivity. Office managers, assistants, and administrative personnel. Anyone interested in developing effective communication and Microsoft Office skills. Prerequisites This Office Administration and Time Management Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good internet connection. Career path Office Administrator - Average Salary: £22,000 - £30,000 per year Administrative Coordinator - Average Salary: £25,000 - £35,000 per year Office Manager - Average Salary: £28,000 - £40,000 per year Executive Assistant - Average Salary: £30,000 - £45,000 per year Operations Supervisor - Average Salary: £32,000 - £48,000 per year Course Curriculum Module 01: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 02: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 03: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 04: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 05: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 06: Business Writing Skills Module 6: Business Writing Skills 00:42:00 Module 07: Time Management Module 7: Time Management 00:37:00 Module 08: Stress Management Module 8: Stress Management 00:18:00 Module 09: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:16:00 Module 12:Business Etiquette Module 12: Business Etiquette 00:21:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00

Overview Fast track your career as an Administrative Assistant, Receptionist, or Personal Assistant, with key office management skills! The Office Skills Development Training course is the perfect professional development course for anyone who aspires to work in an admin support role or office setting. It provides a broad understanding of fundamental office procedures, etiquettes, and best practices, equipping you with the skills to develop your confidence, competence and professional image. This is an industry-recognised qualification with no entry requirements. Fast track your career by learning in-demand skills and gain a competitive edge in the job market! Why buy this Office Skills Development Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Skills Development Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Skills Development Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Office Skills Development Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Office Skills Development Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 01:00:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00 Mock Exam Mock Exam - Office Skills Development Training 00:20:00 Final Exam Final Exam - Office Skills Development Training 00:20:00

The Professional Certificate in Front Office - Level 2 - Courses provides essential training in office administration and front office management skills. It covers various topics, including effective planning, scheduling, business writing, communication, time and stress management, conflict resolution, and Microsoft Office skills, equipping learners with the necessary tools to excel in a front office role. Learning Outcomes: Develop a strong foundation in office administration and understand the key responsibilities of a front office professional. Acquire effective planning and scheduling skills to efficiently manage tasks and responsibilities in a front office environment. Enhance business writing skills to effectively communicate with clients, colleagues, and stakeholders. Master time and stress management techniques to handle busy front office operations and maintain a positive work-life balance. Improve communication skills to ensure effective interaction with customers and team members. Learn conflict management strategies to resolve disputes and maintain a harmonious work environment. Acquire essential Microsoft Office skills, such as Word, Excel, and PowerPoint, to efficiently handle office tasks and data management. Why buy this Professional Certificate in Front Office - Level 2 - Courses? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Certificate in Front Office - Level 2 - Courses there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Certificate in Front Office - Level 2 - Courses course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Professional Certificate in Front Office - Level 2 - Courses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Professional Certificate in Front Office - Level 2 - Courses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Professional Certificate in Front Office - Level 2 - Courses is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 02: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 03: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 04: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 05: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 06: Business Writing Skills Module 6: Business Writing Skills 00:42:00 Module 07: Time Management Module 7: Time Management 00:37:00 Module 08: Stress Management Module 8: Stress Management 00:18:00 Module 09: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:16:00 Module 12:Business Etiquette Module 12: Business Etiquette 00:21:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00 Assignment Assignment - Professional Certificate in Front Office - Level 2 - Courses 00:00:00

Learn about Office Skills (Administration, Communication and Management) Diploma from industry experts and boost your professional skill. This Office Skills (Administration, Communication and Management) Diploma course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Office Skills (Administration, Communication and Management) Diploma. You'll also gain the skills of Office Skills (Administration, Communication and Management) Diploma to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Office Skills (Administration, Communication and Management) Diploma professionals and gain first-hand experience of Office Skills (Administration, Communication and Management) Diploma problem-solving. The Office Skills (Administration, Communication and Management) Diploma  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Office Skills (Administration, Communication and Management) Diploma, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Office Skills (Administration, Communication and Management) Diploma will provide you with the latest information and updates of Office Skills (Administration, Communication and Management) Diploma. It will keep you one step ahead of others and increase your chances of growth. Why buy this Office Skills (Administration, Communication and Management) Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Skills (Administration, Communication and Management) Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Skills (Administration, Communication and Management) Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Office Skills (Administration, Communication and Management) Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Office Skills (Administration, Communication and Management) Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 00:00:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Office Skills and Administration Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Office Skills and Administration Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Office Skills and Administration Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Office Skills and Administration Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Office Skills and Administration? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Skills and Administration there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Skills and Administration course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Office Skills and Administration does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Office Skills and Administration was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Office Skills and Administration is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Office Skills and Administration Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 00:39:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:15:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:22:00 Module 09: Meeting Management Meeting Management 01:24:00 Assignment Assignment - Office Skills and Administration 00:00:00 Recommended Materials Workbook - Office Skills and Administration 00:00:00

Learn the fundamentals of business administration, with step-by-step guidance on how to start your own business from scratch! The Office Administration and Communication Training is ideal for anyone looking to gain the practical knowledge to start their own business or excel in a business environment. Ideal for managers and those in senior-level positions, you will learn the essentials of business ethics and how to thrive in any business setting. Develop a set of transferable skills that can be applied to a wide range of roles and use this qualification as a stepping stone to becoming a successful entrepreneur! Why buy this Office Administration and Communication Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Administration and Communication Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Administration and Communication Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Office Administration and Communication Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Office Administration and Communication Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Office Administration and Communication Training Module 1: Introduction to Office Administration 00:17:00 Module 2: Skills of an Effective Administrator 00:18:00 Module 3: Business Writing Skills 00:39:00 Module 4: Communication Skills 00:27:00 Module 5: Managing Meetings and Giving Feedback 01:29:00 Module 6: Organisational Skills 01:18:00 Module 7: Telephone Etiquette 01:09:00 Module 8: Negotiation Techniques 00:18:00 Module 9: Conflict Management 00:16:00 Module 10: Stress Management 00:18:00 Module 11: Time Management 00:39:00 Mock Exam Mock Exam - Office Administration and Communication Training 00:20:00 Final Exam Final Exam - Office Administration and Communication Training 00:20:00