1908 Secretarial & PA courses delivered Online

Overview This comprehensive course on Influencing and Negotiating will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Influencing and Negotiating comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Influencing and Negotiating. It is available to all students, of all academic backgrounds. Requirements Our Influencing and Negotiating is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 21 lectures • 01:44:00 total length •Influencing: 00:08:00 •Influencing is about helping others understand: 00:05:00 •Your Personality affects how you influence others: 00:06:00 •Influence by Listening: 00:06:00 •Exercise: Your Influencing Inventory: 00:02:00 •What is Negotiation?: 00:05:00 •The Drivers of Success in Negotiation: 00:06:00 •Information and Power in Negotiation: 00:05:00 •Exercise: Prepare to Negotiate: 00:02:00 •Successful Negotiation: 00:05:00 •The Importance of Rapport: 00:07:00 •Questions in Negotiation: 00:04:00 •Reducing Stress in Negotiation: 00:06:00 •Exercise: Examine your Trust Profile: 00:05:00 •Bringing the Negotiation to a Close: 00:05:00 •Dealing with Deadlock: 00:07:00 •Negotiating Online: 00:04:00 •Specific Negotiation Scenarios: 00:05:00 •More Negotiation Scenarios: 00:08:00 •The Negotiator's Toolkit: 00:03:00 •Assignment -Influencing and Negotiating: 00:00:00

Overview Upskill to secure a place in the marketing industry with our Marketing Complete Diploma. Marketing is a versatile sector where all creative, business-minded, and tech people come together. With this Marketing Complete Diploma, you will learn various marketing techniques, which will tremendously expand your career prospects. It will help you improve your professional development with the necessary skills, knowledge and experience to transform your career in the marketing industry. This course aims to guide you through key areas of marketing, designed by industry experts for your complete professionals development. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Marketing Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Marketing Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 08:40:00 total length •Module One - Getting Started: 00:30:00 •Module Two - What is Marketing: 00:30:00 •Module Three - Common Marketing Types (I): 00:30:00 •Module Four - Common Marketing Types (II): 00:30:00 •Module Five - The Marketing Mix: 00:30:00 •Module Six - Communicating the Right Way: 01:00:00 •Module Seven - Customer Communications: 00:30:00 •Module Eight - Marketing Goals: 00:30:00 •Module Nine - The Marketing Funnel: 01:00:00 •Module Ten - Marketing Mistakes (I): 01:00:00 •Module Eleven - Marketing Mistakes (II): 01:00:00 •Module Twelve - Wrapping Up: 00:30:00 •Activities - Marketing Complete Diploma: 00:00:00 •Mock Exam - Marketing Complete Diploma: 00:20:00 •Final Exam- Marketing Complete Diploma: 00:20:00

Overview Do you think that you have the skills and ambition to manage a successful hotel? Prove that you do and train to become a Hospitality expert. This Level 3 Hospitality Management Course course will give you all the knowledge and tools you'll need to run a hotel or large event and set high standards of performance. The course provides an extensive range of online modules that will instinctively teach you to gain the abilities required to drive a large team to provide excellent customer service. In addition to handling customer-facing operations and housekeeping, you will be taught how to perform marketing and large-scale catering. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 Hospitality Management Course. It is available to all students, of all academic backgrounds. Requirements Our Level 3 Hospitality Management Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 13 lectures • 04:28:00 total length •Introduction to Hospitality Management: 00:24:00 •An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Accounting in Hospitality Industry: 00:26:00 •Customer Satisfaction: 00:23:00 •E-Hospitality and Technology: 00:22:00 •Assignment - Level 3 Hospitality Management Course: 00:00:00

Overview Become a multi-talented manager who is skilled at running special events, and the efficient day-to-day practises in a busy Hotel. This Hospitality and Accommodation Managementcourse will train you in every aspect of Hospitality and ensure that you and your team deliver outstanding customer service. Hotels and Large-scale events need a strong individual to manage and steer the proceedings. The contents of this comprehensive course will give you that capability. You will be coached in every single factor for achieving the highest standards in Hospitality, which includes guidance on recruitment, training, operations, marketing, catering, crisis management and much more. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hospitality and Accommodation Management. It is available to all students, of all academic backgrounds. Requirements Our Hospitality and Accommodation Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 04:01:00 total length •Introduction to Hospitality Management: 00:21:00 •An Overview of Hotel Industry: 00:15:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:21:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:24:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:17:00 •Marketing in Travel and Tourism Business: 00:21:00 •Accounting in Hospitality Industry: 00:23:00 •Customer Satisfaction: 00:20:00 •E-Hospitality and Technology: 00:19:00

Overview Launch your own business designing and selling jewellery. Our Jewellry Design Complete Diploma course will teach you the key skills needed to start a career in jewellery design, to create and sell beautiful jewellery. This course will take you through the design process from start to finish. From the techniques of jewellery design and the tricks and secrets of professional designers, to the equipment and tools needed to make stunning jewellery. Furthermore, you will learn about marketing and selling your designs, starting your own business and working in the jewellery industry. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Jewellry Design Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Jewellry Design Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 17 lectures • 02:00:00 total length •Jewellery Making and Beading: 00:10:00 •History of Beads: 00:10:00 •Different Kinds of Beads and Its Definitions: 00:05:00 •Different Kinds of Gemstones and Its Definitions: 00:08:00 •Decorating Jewellery and Beads: 00:08:00 •Making Magic with Beads, Crystals, Pearls and Stones: 00:15:00 •Setting Up Your Workshop: 00:03:00 •Discovering Simple Jewelry Making Techniques: 00:05:00 •Uncovering the Simple Secrets of Stringing and Knotting: 00:03:00 •Different Stringing and Knotting Jewelry Projects: 00:05:00 •Different Wire Wrapping Jewelry Projects: 00:10:00 •Common Jewelry Mistakes to Avoid: 00:05:00 •Jewelry for Every Occasion: 00:05:00 •Creating Fun, Funky Jewelry for Everyday Wear: 00:05:00 •Everyday Jewelry Projects: 00:07:00 •Crafting your Own Evening, Bridal and Holiday Jewelry: 00:06:00 •Evening Jewelry Projects: 00:10:00

Overview Social media and home entertainment has highlighted the uses of Criminology. Learn these techniques and put them to work in new vocations. This Criminology and Profiling Level 4 course is a fascinating and enlightening collection of real case studies and academic learning which can support your interest or career potential. 'True-crime' shows and fictional thrillers, do not necessarily show the complex abilities and lateral thinking needed for Criminal Investigation and Profiling. The contents provided here cover the types of crime that exist, with the forms of punishment and the sciences involved. Additionally, you will be presented with expert profiles on individuals like Ted Bundy and other criminals. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Criminology and Profiling Level 4. It is available to all students, of all academic backgrounds. Requirements Our Criminology and Profiling Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 05:34:00 total length •Module 01: Introduction to Criminology and Profiling: 00:23:00 •Module 02: Classification of Crime: 00:18:00 •Module 03: Violent Crimes: 00:29:00 •Module 04: The Crime Scene: 00:30:00 •Module 05: Dealing with Crime: 00:41:00 •Module 06: Understanding Criminal Psychology: 00:31:00 •Module 07: Forensic Science: 00:35:00 •Module 08: Phases of Profiling: 00:33:00 •Module 09: Criminal Profiling: Science, Logic and Metacognition: 00:28:00 •Module 10: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice: 00:22:00 •Module 11: Victimology: 00:25:00 •Module 12: The Criminal Justice System in England and Wales: 00:19:00 •Assignment - Criminology and Profiling Level 4: 00:00:00

Overview Provide crucial support and treatment to those with distress and anxiety by becoming a professional Mental Health Nurse. This Mental Health Nursing and Support Worker course will train you in all the requirements needed to care for any adult or child that has Mental Health issues. The information and tuition in the course have been compiled by industry experts and will allow you to engage and assist those with severe disorders such as OCD and Anorexia. Alongside learning the appropriate medical procedures, you will also be taught aspects of communication, technology, and the career opportunities that exist in the UK Health sector. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Mental Health Nursing and Support Worker. It is available to all students, of all academic backgrounds. Requirements Our Mental Health Nursing and Support Worker is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 02:45:00 total length •Introduction to Mental Health Nursing: 00:15:00 •Mental Health over Life Span and Society: 00:15:00 •Child Mental Health: 00:10:00 •Adolescent Mental Health: 00:10:00 •Adult Mental Health: 00:20:00 •Planning and Implementation: 00:15:00 •Mental Health Nursing Models: 00:10:00 •Mental Health in the Digital Age-Part 1: 00:15:00 •Mental Health in the Digital Age-Part 2: 00:20:00 •Common Mental Disorders-Part 1: 00:10:00 •Common Mental Disorders-Part 2: 00:10:00 •Legislations Related to Mental Health in the UK: 00:15:00 •Assignment - Mental Health Nursing and Support Worker: 00:00:00

Overview Develop your leadership skills and understand what is needed to become an effective manager in your workplace. This Management for Managerscourse provides the full set of skills and insight that will empower you to be a respected and aspirational leader of a team. The course has been written with the assistance of industry professionals and contains details for proven managerial styles and techniques that can be put to practical use. You will also learn how to make crucial decisions quickly and accurately, alongside hints and tips for keeping stakeholders invested in your continued success and career progression. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Management for Managers. It is available to all students, of all academic backgrounds. Requirements Our Management for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 21 sections • 23 lectures • 05:08:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00 •Microsoft Word: 08:06:00 •Microsoft Excel: 03:59:00 •Microsoft PowerPoint: 08:24:00

Overview Become an integral part of the UK Healthcare system and ensure that the community's wellbeing is maintained efficiently. This comprehensive course explains the roles and responsibilities of a Medical Receptionist and their importance to hospitals, clinics, and surgeries. The Medical Receptionist: Responsibilities and Skills course delivers excellent training and awareness that will enable you to operate efficiently as a Healthcare administrator. As well as an in-depth study of the NHS, you will be given essential information regarding confidentiality, personal safety, clinical hygiene, rules and regulations, and basic medical terminology. Everything you need to provide full support for Healthcare professionals and patients can be found in these modules. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Medical Receptionist: Responsibilities and Skills. It is available to all students, of all academic backgrounds. Requirements Our Medical Receptionist: Responsibilities and Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 13 lectures • 03:06:00 total length •Introduction to Healthcare and Receptionists: 00:10:00 •National Health Services: 00:18:00 •Responsibilities and Skills of Medical Receptionists: 00:15:00 •Personal Grooming and Hygiene: 00:18:00 •Work in Socially Diverse Environment: 00:20:00 •Reception Service Patterns: 00:18:00 •The Hospital Services: 00:15:00 •Health and Safety in Clinical Environment: 00:10:00 •Security Concerns for Receptionists: 00:12:00 •Regulatory Organisations in United Kingdom: 00:14:00 •Healthcare Laws and Regulations: 00:16:00 •Medical Terminology for Receptionists: 00:20:00 •Assignment - Medical Receptionist: Responsibilities and Skills: 00:00:00

Overview This comprehensive course on Medical Receptionist: Responsibilities and Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Medical Receptionist: Responsibilities and Skills comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? •There is no experience or previous qualifications required for enrolment on this Medical Receptionist: Responsibilities and Skills. It is available to all students, of all academic backgrounds. Requirements Our Medical Receptionist: Responsibilities and Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 15 lectures • 04:55:00 total length •Module 01: Introduction to Medical and Clinical Administration: 00:15:00 •Module 02: Introduction to Healthcare and Receptionists: 00:31:00 •Module 03: Organise Schedules: 00:21:00 •Module 04: Maintaining Medical Records: 00:19:00 •Module 05: Effective Filing Systems in Medical Offices: 00:16:00 •Module 06: Confidentiality in a Medical Environment: 00:14:00 •Module 07: Medical Jargon and Terminology: 00:25:00 •Module 08: Controlling Stocks and Supplies: 00:09:00 •Module 09: Medical (Clinical) Coding and Billing: 00:18:00 •Module 10: Information Technology in Health Care: 00:13:00 •Module 11: Legal aspects and Ethics: 00:19:00 •Module 12: Maintaining Workplace Safety: 00:20:00 •Module 13: Time Management: 00:35:00 •Mock Exam - Medical Receptionist: Responsibilities and Skills: 00:20:00 •Final Exam - Medical Receptionist: Responsibilities and Skills: 00:20:00