617 Scrum Master Professional Certificate (SMPC) courses

Unlock your full potential and thrive in your career with our Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training at QLS Level 3 course. This comprehensive course covers the key elements of successful bid writing, equipping you with the necessary tools to win contracts and secure business growth. Whether you're a seasoned professional or just starting, this course helps you master proposal development, client-centric focus, unique selling points identification, and pricing strategies. This online training navigates through 12 insightful modules, starting from the foundational aspects of bid writing to the detailed estimation methods, all the way to quality control and compelling client presentations. Mastering these topics will enable you to create convincing proposals and ensure optimal returns on investment. Our expertly designed course structure allows you to learn at your pace, helping you to grow in this critical business function. Enrol in our Mastering the Art of Bid Writing course today and elevate your professional stature. With our specialised training in proposal process, client engagement, and proposal building templates, you will emerge as an expert in bid writing. Deliver powerful and compelling bids that win clients and foster business success. Learning Outcomes Acquire foundational and advanced knowledge of bid writing. Develop effective strategies for planning and formulating bids. Learn a structured approach to writing compelling proposals. Understand the nuances of customer-centric bid development. Identify unique selling points for competitive bidding. Grasp effective estimation methods for costing and pricing. Master quality control processes for editing and improving bids. Gain expertise in client presentation and proposal template building. Why buy this Mastering the Art of Bid Writing course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Mastering the Art of Bid Writing course for? Professionals seeking to enhance their bid writing skills. Start-ups aiming to win contracts and boost business growth. Business students looking to specialize in procurement and contract management. Any individual interested in understanding and mastering bid writing Career path This Bid Writing course can open up job opportunities in contract management, procurement, business development, and project management. With mastered skills in bid writing, you'll be a valuable asset to organisations aiming to secure high-value contracts, positioning yourself for roles such as Bid Manager, Proposal Writer, and Procurement Specialist. Prerequisites This Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Bid Writing Bid Writing 00:30:00 Module 02: Planning and Developing the Bid Planning and Developing the Bid 00:30:00 Module 03: Structured Approach to Writing Bids Structured Approach to Writing Bids 00:30:00 Module 04: Understanding the Proposal Understanding the Proposal 00:30:00 Module 05: Proposal Process Proposal Process 00:30:00 Module 06: Focusing on Clients and Customers Focusing on Clients and Customers 00:30:00 Module 07: Finding Unique Selling Points Finding Unique Selling Points 00:30:00 Module 08: Estimation Method Estimation Method 00:30:00 Module 09: Costing and Pricing Costing and Pricing 00:30:00 Module 10: Quality Control (Editing) Quality Control (Editing) 00:30:00 Module 11: Client Presentation Client Presentation 00:30:00 Module 12: Templates for Proposal Building Templates for Proposal Building 00:30:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Overview The Child Safeguarding Level 2 and Risk Assessment Professional Certification course provides comprehensive training on child safeguarding and risk assessment techniques. Participants will gain knowledge about laws and guidance related to child protection, learn to recognize and respond to child abuse and sexual exploitation, understand the process of disclosing and reporting incidents, conduct effective risk assessments, and gain insights into post-referral actions and the importance of record keeping. Learning Outcomes: Develop a thorough understanding of the principles and practices of child safeguarding and risk assessment. Identify and assess the laws, policies, and guidelines relevant to child protection. Recognize signs and indicators of child abuse and sexual exploitation and respond appropriately. Acquire skills in conducting comprehensive risk assessments to mitigate potential dangers to children. Learn the necessary steps to follow after making a referral and understand the importance of post-referral actions. Appreciate the significance of accurate and organized record keeping in the context of child safeguarding and risk assessment. Why buy this Child Safeguarding Level 2 and Risk Assessment Professional Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Child Safeguarding Level 2 and Risk Assessment Professional Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Child Safeguarding Level 2 and Risk Assessment Professional Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Child Safeguarding Level 2 and Risk Assessment Professional Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Child Safeguarding Level 2 and Risk Assessment Professional Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Child Safeguarding Level 2 and Risk Assessment Professional Certification Module 01: Introduction to Safeguarding 00:21:00 Module 02: Laws and Guidance 00:43:00 Module 03: Child Abuse 00:49:00 Module 04: Child Sexual Exploitation 00:38:00 Module 05: Responding to Disclosure and Reporting 00:25:00 Module 06: Risks and Risk Assessment 00:16:00 Module 07: Things to Do after Referral 00:24:00 Module 08: Record Keeping 00:18:00 Mock Exam Mock Exam - Child Safeguarding Level 2 and Risk Assessment Professional Certification 00:20:00 Final Exam Final Exam - Child Safeguarding Level 2 and Risk Assessment Professional Certification 00:20:00

Description: Gap analysis is a tool used by the Project Managers, Process Improvement teams and even individuals to identify the problems for process improvement. Through gap analysis, you can judge where a person or company is when compared with where that person or firm should like to be. In the Process Improvement with Gap Analysis Certificate Course, you will learn how to compare the actual performance with potential or desired performance which is the key thing of gap analysis. The course helps you to gain knowledge about Process improvement through Gap analysis so that you can define and identify goals and explore the feasible solutions and improve your process of self-improvement. Learning Outcomes: Know defining the term 'gap analysis' Recognise various kinds of gap analyses Learning to perform all phases of the gap analysis process Produce a gap analysis report Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Process Improvement with Gap Analysis Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Process Improvement with Gap Analysis Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Mock Exam Mock Exam- Process Improvement with Gap Analysis Certificate Course 00:20:00 Final Exam Final Exam- Process Improvement with Gap Analysis Certificate Course 00:20:00

Scrum: Disrupting the Automotive Industry Old-thought manufacturing teams gather requirements, design the solution, build it, test it, then finally deliver it to market. Today, in some automotive companies, the design portion can take three to twelve years followed by a build cycle of five to fourteen years. This means it is possible to buy a brand new car which represents a team's understanding of what the customer needs were twenty-four years ago! Using the Scrum framework, Joe Justice founded Team WIKISPEED, enabling a completely different pace of development. This all Scrum volunteer-based, 'green' automotive prototyping company, iterates an entire car every seven days. Learn how they use Scrum with Lean production methodologies to compresses the entire development cycle into a one-week 'sprint.' This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The course aims to equip the learner with tools and skills to understand and interpret business situations and appreciate the organizational capabilities to utilize in those situations. After the successful completion of this lecture, you will be able to understand the following: The concept of Market Situation Analysis. The concept of Organisational Positioning. Methods of Measuring Organisational Position. The course aims to equip the learner with tools and skills to understand and interpret business situations and appreciate the organizational capabilities to utilize in those situations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Market Situational Analysis and Organisational Position Measurement Self-paced pre-recorded learning content on this topic. QUIZ - Understanding Market Situational Analysis & Organisational Position Measurement Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Chief Strategy Officer Innovation roles General Manager Investment advisor Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The course explores the relationship between positive strategies and organizational value. The course focuses on the strategic choices for any organization to expand or retract its operations for better value to its shareholders. After the successful completion of this lecture, you will be able to understand the following: Understanding Organisational Values. Defining Your Organisational Values. Understanding Business Valuation and its purpose. Understanding Business Value Methods. What is a Merger and its types? Positive and negative Implications of Mergers. Understanding Post-Merger integration. Understanding Post-Merger Ethical Values. Understanding Management Theories and their evolution. Strategies to Enhance Organisational Value. Organisational Value Example: Netflix. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Developing Strategies to Enhance Organisational Value Self-paced pre-recorded learning content on this topic. Quiz: Developing Strategies To Enhance Organisational Value Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Learning and Development Manager Strategy Manager Change Manager Organizational Behaviour Specialist Operations Manager Team Lead Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Learning Outcomes Know the Agile project management tenets and values Learn about agile approaches like Scrum Learn how to use agile methods for project planning, execution, and delivery Gain knowledge of how to manage and lead Agile teams Acquire knowledge of how to assess, manage, and prioritise project requirements and adjustments Improve the capacity to recognise and address project risks and obstacles Promote a culture of learning, feedback, and continuous development Increase employability and career opportunities in Agile project management roles Description As an agile project manager, you can earn up to £85,000 per year! However, for reaching a good position you have to work on your skills. The Agile Project Management course is the perfect place for building your skills. This course will provide you with a thorough grasp of agile approaches like Scrum and how they may help you deliver projects more quickly, accurately, and with higher quality. Through this course, you will learn how to apply Agile concepts to plan, execute, and deliver projects in a collaborative, iterative, and adaptive manner through a combination of lectures, group discussions, and hands-on exercises. Also, you will learn how to manage Agile artefacts and how to facilitate Agile ceremonies. You will be equipped with the skills and knowledge necessary to manage project requirements, estimate project scope, time, and cost, lead Agile teams, and identify and mitigate project risks and barriers by the end of the course. You can also increase your employability and career opportunities in Agile project management roles as well as your ability to provide value to your organisation and customers with excellence by enrolling in an Agile Project Management course. This can be a wise investment in your professional development. Certificate of Achievement Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £99. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.   Method of Assessment We suggest completing the assignment questions to confirm your improved proficiency in the topic. You can finish them at your convenience, and our expert tutors will evaluate them. We will provide you with comprehensive feedback on your performance, as well as any additional guidance or assistance you may require. Career path Agile Project Management is a rapidly growing field in the UK, with numerous career opportunities across various industries. Some potential career paths for those who take Agile Project Management courses include: Agile Project Manager: £40,000 to £85,000 per year. Agile Project Manager: £40,000 to £85,000 per year. Agile Coach: £50,000 to £100,000 per year. Product Owner: £40,000 to £80,000 per year. Agile Consultant: £50,000 to £120,000 per year.

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Swimming Pool Maintenance Diploma. This is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Swimming Pool Maintenance Diploma course, you will get exclusive training, which will enable you to stand out in this competitive market. However, this course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Swimming Pool Maintenance Diploma career, then enrol in our Swimming Pool Maintenance Diploma course today! What will make you stand out? On completion of this Swimming Pool Maintenance Diploma online course, you will gain: CPD Certified Course After successfully completing this Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Swimming Pool Maintenance Diploma learning materials. The Swimming Pool Maintenance Diploma course online test with immediate results Enroling in the Swimming Pool Maintenance Diploma Course has no additional costs. You can study and complete this course at your own pace. Study for the Swimming Pool Maintenance Diploma course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Swimming Pool Maintenance Diploma is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this Swimming Pool Maintenance Diploma just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Swimming Pool Maintenance Diploma and explore the key topics such as: Swimming Pool Maintenance Diploma Module 01: Maintenance Equipment Module 02: Cleaning and Maintenance Module 03: Chemical Balance of Water Module 04: Water Quality Maintenance Module 05: Pool Safety Therefore, reinforce your knowledge and furnish your skills by enroling in our Swimming Pool Maintenance Diploma course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Swimming Pool Maintenance Diploma Course the Right Option for You? This Swimming Pool Maintenance Diploma course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Swimming Pool Maintenance Diploma course. This Swimming Pool Maintenance Diploma course is open to everybody. You can access the Swimming Pool Maintenance Diploma course materials from any location in the world and there are no requirements for enrolment. You should enrol in this Swimming Pool Maintenance Diploma course if you: Aspire to understand Swimming Pool Maintenance Diploma better. Already working on Swimming Pool Maintenance Diploma and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Swimming Pool Maintenance Diploma-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Swimming Pool Maintenance Diploma course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

This course enables the learner to understand and implement the ethical requirements of leadership practices to enhance organizational value. After the successful completion of this lecture, you will be able to understand the following: Explore the exercise of leadership power and influence. Review the importance of ethics, values and corporate social responsibilities to an organisation's value. Evaluate leadership and sustainability concepts and trends. This course enables the learner to understand and implement the ethical requirements of leadership practices to enhance organizational value. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Ethical Decision Making And Organisational Value QUIZ - Ethical Decision Making and Organisational Value. Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Team Leader Lead Associate Human Resource Manager Division Head Country Manager Unit Head Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Learn to reach your full potential by taking our Lean Process and Six Sigma Training Course and leap up the career ladder of your choice Six Sigma is a business standard that may be used in any sector. It may be used to enhance systems and reduce waste, which boosts firm revenues. If that sounds appealing, you should certainly enrol in our Six Sigma & Lean Process at QLS Level 3 course. This Six Sigma & Lean Process at QLS Level 3 course begins with a basic introduction to six sigma and the lean process. You will learn about the history of lean and the five approaches described by Toyota with basic concepts. You will also look at "The Toyota Way". Following that, you will learn about the TPS system and the five principles of lean business and get a taste of each. Finally, there are a few notions that can help with the improvement of any given toolkit. Altogether, this course might be quite beneficial to anyone seeking six sigma and lean expertise. If you are one of them, stop procrastinating, you should get this course right away! Learning Outcomes Upon successful completion of the Six Sigma & Lean Process at QLS Level 3 course, you will be able to, Gain a comprehensive understanding of Six Sigma and its deployment methodology in any organisation. Discover the basics of lean process improvement, lean enterprise, and lean concepts. Understand the products and services for the good qualities to attract clients. Learn what it takes to govern the Six Sigma process. Discover how poor-quality procedures impact business operations. Use particular criteria to evaluate a project successfully. Create and implement new controls to ensure quality performance and prevent recurring problems. ****Course Curriculum**** Here are the topics you will cover on the Lean Process and Six Sigma Training Course: ***Lean Process and Six Sigma Training Course*** Module 1: Understanding Lean Module 2: The Lean Culture Module 3: The Five Principles of Lean Module 4: Value and Waste Module 5: Value Stream Mapping (VSM) Module 6: The Principles of Flow and Pull Module 7: Overview of Six Sigma Module 8: The Define Phase Module 9: The Measure Phase Module 10: The Analyse Phase Module 11: The Improve Phase Module 12: The Control Phase Assessment Process We offer an integrated assessment framework to make the process of evaluation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Lean Process and Six Sigma Training course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certification Accredited by CPD Upon finishing the Lean Process and Six Sigma Training course, you will receive a CPD accredited certification that is accepted all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path This Six Sigma & Lean Process at QLS Level 3 course is designed in a unique way to benefit the following professions. Lean Six Sigma Practitioner Lean Six Sigma Assistant Lean Manager Project Manager Quality Assurance Admin In the UK, the average salary of these professions ranges from £25,000 to £60,000 per annum.