4393 Sales courses

The first priority in calming upset customers is to diffuse tension and then resolve the issue. Discover some words to avoid and how to ensure angry customers feel like they are heard, feeling empathy and can see you are trying to find a resolution. The focus needs to be you and the customer against the situation. Learn how to implement a four-step model for calming upset customers. Understand how to manage customer complaints better in the future by understanding the special needs of customers with complaints. Learning Objectives Explain the difference between difficult situations and difficult customers, Apply a four-step model for calming upset customers, Summarize the do's and don'ts of working with upset customers Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Avoid the cumulative effects of stress by daily balancing them out with stress management techniques. We will help you to understand the three 'legs' of stress management and how you can apply control and cleanse techniques for managing stress. Learning Objectives Apply CONTROL techniques for managing mental stress, Implement CLEANSE techniques for managing chemical stress, Explain techniques for managing structural stress, Summarize what you can do daily to combat stress Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

The 'Fiverr: Seller Profile Creation, Voiceover Gigs & Sales Tips' course is designed to guide individuals in establishing a successful presence on Fiverr, specifically focusing on voiceover gigs. From setting up a professional studio to creating and producing voiceover gigs, the course covers advanced tips for using Audacity and recording audio books for Audible. Additionally, learners will gain insights into the Fiverr sales process and receive valuable tips for maximizing their success on the platform. Learning Outcomes: Understand the fundamentals of Fiverr and create an effective seller profile. Identify suitable voiceover gigs to offer on the platform based on personal skills and preferences. Set up a professional studio and equip it with the necessary tools for high-quality recordings. Create compelling voiceover gigs on Fiverr, attracting potential buyers with enticing offers. Utilize Audacity efficiently, mastering advanced tips and techniques for optimal audio production. Comply with Audible and ACX standards while recording audio books for professional quality. Learn how to use Audacity macros for voice effects that can be offered as unique voiceover gigs. Acquire essential knowledge of the Fiverr sales process, maximizing opportunities for successful sales. Summarize and apply the learned concepts to create a strong foundation for a successful Fiverr career. Why buy this Fiverr: Seller Profile Creation, Voiceover Gigs & Sales Tips? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Fiverr: Seller Profile Creation, Voiceover Gigs & Sales Tips there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Fiverr: Seller Profile Creation, Voiceover Gigs & Sales Tips course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Fiverr: Seller Profile Creation, Voiceover Gigs & Sales Tips does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Fiverr: Seller Profile Creation, Voiceover Gigs & Sales Tips was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Fiverr: Seller Profile Creation, Voiceover Gigs & Sales Tips is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction to the Course and to Fiverr Course Introduction 00:03:00 Why Should You Get Started on Fiverr? 00:11:00 Three Bonus Sections Added 00:04:00 Accountability Action List 00:05:00 Creating a Seller Profile on Fiverr 00:05:00 Section 02: Which Voiceover Gigs Are You Going to Sell? What Types of Voiceover Gigs do you think you can do? 00:07:00 Selecting Voice Gigs to match your Delivery Styles 00:07:00 Voice Delivery - Understanding the importance of Variety 00:07:00 Section 03: Setting Up Your Studio and Equipment Do I need to spend a lot of money? 00:05:00 How to Insulate Your Microphone For Free 00:06:00 Section 04: What Types of Voice over Gigs should you Offer Voiceover Gigs - Lets Create Your Shortlist of Gigs 00:07:00 Understanding Fiverr Levels and what to do when you are Promoted 00:04:00 Section 05: Voiceover Gig Creation on Fiverr Creating Your Gig - Basics 00:06:00 Creating Your Gig - Pricing 00:04:00 Creating Your Gig - Description, FAQs and Requirements 00:06:00 Creating Your Gig - Image and Video 00:05:00 Creating Your Gig - Publishing 00:03:00 Make Sure That You Have Created Your First Gig 00:02:00 Section 06: Recording and Producing Your Voiceover Gigs Download Audacity For Free 00:02:00 Recording Your Voiceover Track in Audacity 00:04:00 Audacity Production: Noise Reduction 00:03:00 Audacity Production: Equalisation 00:03:00 Audacity Production - De-Breathing 00:03:00 Audacity Production: Exporting 00:02:00 Practice Recording and Producing 00:01:00 Section 07: Advanced Audacity Tips and Techniques Moving and Mixing Multiple Tracks in Audacity 00:04:00 Making Small Edits to a Voiceover Recording 00:02:00 Setting Up Audacity Macros to save time and create consistency 00:04:00 Section 08: How to Record Audio Books for Audible to ACX Standards Recording AudioBooks to ACX Standards 00:08:00 ACX - Installing Custom Tools - ACX Check and RMS-Normalise 00:04:00 ACX Optimising your Recording 00:05:00 Create Your ACX Macro 00:05:00 Section 09: Audacity Macros for Voice Effects You Can Sell as Voiceover Gigs Darth Vader Voice Effect 00:04:00 Deep Voice Effect 00:05:00 Radio Voice Effect 00:04:00 Scary Voice 00:03:00 Movie Trailer Voice Effect 00:04:00 1930s BBC Vintage Voice - with Static - Effect 00:06:00 Section 10: The Fiverr Sale Process The Fiver Sale Process - Step by Step 00:12:00 Fiverr Custom Orders 00:05:00 What if my Buyer wants a Modification? 00:03:00 How to Avoid Negative Feedback 00:03:00 Responding to Buyer Requests 00:06:00 How To Get More Tips 00:04:00 Withdrawing Your Funds from Fiverr 00:02:00 Section 11: Course Summary and Wrap Up Course Summary and Wrap Up 00:04:00 Section 12: Additional File Additional File 00:00:00 Assignment Assignment - Fiverr; Seller Profile Creation; Voiceover Gigs & Sales Tips 00:00:00

Designed for professional B2B salespeople to develop a modern approach to winning business

Resiliency is the capacity to deal with change and continue to adapt or develop. Emotional resilience is determined partly qualities you're born with. With a little effort however, resiliency can be strengthened over time by anyone. Discover the characteristics of resilient people and how to ensure you don't only use resiliency in times of adversity. Learning Objectives Provide examples of resilient people, Answer questions about building resiliency, Develop resiliency as a way of life Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Do you want to capture or stimulate interest in a product or service to increase the sales pipeline? Are you interested to make a relationship with for creating better opportunities of highest sales? If so, the inevitable Prospecting and Lead Generation course is for you. The course assists you to learn further process and methods regarding the field step-by-step. Primarily, the course gives you a brief introduction about prospecting and led generation. Following that, it instructs you the relation between these two that brings the utmost profit of a business. Besides, it keeps guiding you to various effective ways of prospecting focusing on the outcome, good writing skills of scripts, and natural relationship over time to increase sales. Overall, the course teaches you all the marketing process and procedures along with effective instructions to build a relationship for the growth of a business. Who is this course for? Prospecting and Lead Generation is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Prospecting and Lead Generation is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Prospecting and Lead Generation Diploma Module One - Getting Started 00:30:00 Module Two - Prospecting 00:30:00 Module Three - Traditional Marketing Methods 01:00:00 Module Four - New Marketing Methods 01:00:00 Module Five - Generating New Leads 01:00:00 Module Six - Avoid Common Lead Generation Mistakes 00:30:00 Module Seven - Educate Prospects 00:30:00 Module Eight - The Pipeline 00:30:00 Module Nine - Follow up Communication 01:00:00 Module Ten - Track Activity 00:30:00 Module Eleven - Create Customers 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Prospecting and Lead Generation 00:20:00 Final Exam Final Exam- Prospecting and Lead Generation 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Maximising the team's sales capability is the key aim for any sales manager. When sales people struggle to hit their targets, it falls to the sales manager to provide support and help colleagues to find their way again. One of the most effective techniques for sales managers to improve and maintain sales performance is by providing live sales coaching. Sales coaching encourages sales people to find their own solutions and take responsibility for their own development. This course will help participants: Develop people to fulfil their sales potential Provide motivational feedback Identify strengths and weaknesses of their team members Understand personal learning styles Identify and adapt for different personality styles Prepare and conduct on-the-job observations Motivate sales people to greater performance 1 How is sales coaching different from sales training? What is coaching? Discover how coaching empowers sales people Learn the best time to use sales coaching Decide which people should be coached first Creating a development plan 2 Understanding learning, behavioural and communication styles Use practical tools to help you assess individual styles Tap into the essence and energy of the person you are developing Understand your own learning, behavioural and communication preferences Develop a strategy to adopt for each member of your team Discover what motivates you and your salespeople to perform Appreciate how this knowledge will improve your sales conversion 3 Using the GROW coaching model Learn the secrets of a successful coaching session Discover the importance of SMART objectives and instructions Understand and capture what coachees are currently doing right Develop their problem-solving and decision-making skills Help your colleagues crystalise their plans and actions Provide follow-up opportunities to embed the learning 4 Giving motivational feedback Understand why effective feedback is so powerful in sales Learn key models for motivational feedback Discover how to manage and structure more difficult conversations Understand the power of positive reinforcement Encourage sales people to coach and support colleagues 5 Putting it into practice Use realistic scenarios to provide opportunities for practice Discover what it feels like to be coached Receive immediate feedback on your coaching style Share common performance issues with fellow sales managers Create a personal development plan 6 Preparing on-the-job observations and joint visits Build a strategy for coaching and team development Prepare an observation template for effective coaching Learn the key elements of preparation for your next coaching session Agree common areas to focus on with coachees 7 Action planning Personal action plans

Trying to 'do it all' can lead to serious health challenges. Challenges of work-life balance include stereotypical gender roles and work environments that are slow to accommodate working families. We will show you ideas for balancing home and career effectively. Discover how to balance your time and quality of activity using the eight categories of a well-balanced life. Learning Objectives Summarize the challenges of work-life balance, Apply ten suggestions for balancing home and career Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

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Job burnout is triggered by many causes such as feeling helpless and lack of job meaning. Understand the symptoms of job burnout and ways to prevent or eliminate job burnout. Use the relaxation response to revitalize the mind, body, and spirit from neural overload. Learning Objectives Describe the symptoms and causes of job burnout, Apply 14 ways to prevent or eliminate job burnout, Explain how to use the relaxation response for stress reductions, Implement ways to support your immunity and well-being Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams