This training program is designed to support individuals interested in becoming Call Center Agents and introduces the skills that will make anyone stand out from the crowd. In this course, you will have a better understanding of the ways to listen, be heard, and manage relationships with sales prospects successfully. Discover a range of topics explaining telephone etiquette, essential tools and techniques to build rapport with customers, types of questions required to ask, setting goals, key steps that enable to avoid critical mistake while speaking. In addition, you will master to communicate effectively with the customers, learn suitable ways of greetings, transferring calls and closing a conversation. In just 5 hours 40 Minutes you will: Develop the right attitude required to become an excellent Call Center Agent Become a skilled communicator and manage difficult or hostile customers Meet the needs of your customers and overcome the obstacles to your succeed Have a better understanding of the value of call center based customer service Excel in career direction as a Call Center Agent/Call Center Representative Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Level 1 Certificate in Call Center Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Customer Service Agents Managers Assistant Managers Call Center Executives Customer Service Representatives Customer Support Associates Freshers Course Content Call Center Training Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:15:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:15:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Cleaning: British Cleaning Certificate Course Online The Cleaning: British Cleaning Certificate Course is designed for those interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. It also provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. This Cleaning: British Cleaning Certificate Course will teach you how to work safely and correctly with cleaning chemicals, as well as key procedures and guidelines for cleaning offices, new-build houses, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, employment prospects, and essential issues such as working hours, business insurance, taxes, and service quality. If you want to start a cleaning business from the start, then this British Cleaning Certificate Course is jam-packed with tips and strategies for training employees, increasing your client list, promoting your business online, and creating the perfect business plan. Learn the skills you need to advance your career and receive a recognized qualification that will set you apart from clients and prospective employers. Special Offers of this Cleaning: British Cleaning Certificate Course This British Cleaning Certificate Course includes a FREE PDF Certificate. Lifetime access to this British Cleaning Certificate Course Instant access to this British Cleaning Certificate Course Get FREE Tutor Support from Monday to Friday in this British Cleaning Certificate Course Main Course: Level 5 British Cleaning Certificate Course Courses are Included in this Cleaning: British Cleaning Certificate Course Course 01: Level 2 Health & Care Course 02: Manual Handling Course Course 03: Working at Height Training Course Others Benefits of British Cleaning Certificate Course Free 4 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Cleaning: British Cleaning Certificate Course] Cleaning: British Cleaning Certificate Course Online Industry Experts Designed this British Cleaning Certificate Course into 16 detailed modules. Detailed course curriculum of Level 5 British Cleaning Certificate Module 01: An Overview of the Cleaning Job Module 02: Different Cleaning Jobs Module 03: Understanding the Cleaning Equipment, Products and Clothing Module 04: Understanding House Cleaning Module 05: Cleaning: Food Kitchen and Commercial Kitchen Module 06: Cleaning: Bathrooms and Toilets Module 07: Cleaning: Office Module 08: Cleaning: External Surfaces and Areas Module 09: Cleaning: Handling Non-Routine Waste Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Planning for Starting a Cleaning Business Module 12: Ensuring Standard Service Module 13: Understanding Customer Satisfaction Module 14: Managing Staff Module 15: The Ways of Marketing, Advertising and Sales Module 16: Managing Growth Assessment Method of British Cleaning Certificate Course After completing each module of the Cleaning: British Cleaning Certificate Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of British Cleaning Certificate Course After completing the MCQ/Assignment assessment for this Cleaning: British Cleaning Certificate Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Cleaning: British Cleaning Certificate Course Online British Cleaning Certificate Course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements Cleaning: British Cleaning Certificate Course Online Students who intend to enrol in this British Cleaning Certificate Course must meet the following requirements: Cleaning: Good command of the English language Cleaning: Must be vivacious and self-driven Cleaning: Basic computer knowledge Cleaning: A minimum of 16 years of age is required Career path Cleaning: British Cleaning Certificate Course Online This British Cleaning Certificate Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour Certificates Certificate of completion Digital certificate - Included
The British Cleaning Level 5 is designed for those interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. It also provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. This course will teach you how to work safely and correctly with cleaning chemicals, as well as key procedures and guidelines for cleaning offices, new-build houses, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, employment prospects, and essential issues such as working hours, business insurance, taxes, and service quality. If you want to start a cleaning business from the start, then this British Cleaning Level 5 course is jam-packed with tips and strategies for training employees, increasing your client list, promoting your business online, and creating the perfect business plan. Learn the skills you need to advance your career and receive a recognised qualification that will set you apart from clients and prospective employers. Learning Outcomes After completing this British Cleaning Level 5 course, the learner will be able to: Understand the fundamentals of the cleaning job. Set a business budget and create a solid cleaning service business plan. Use a variety of commercial cleaning products, personal protective equipment, and cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mould, and create a bathroom cleaning routine. Satisfy the customer in the cleaning industry. Run the business with quality service. Why Choose British Cleaning Level 5 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. British Cleaning Level 5 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the British Cleaning Level 5 course. **Others Benefits of British Cleaning Level 5** Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the British Cleaning Level 5 course ] Detailed course curriculum *** British Cleaning Level 5 *** Module 1: An Overview of the Cleaning Job Module 2: Different Cleaning Jobs Module 3: Understanding the Cleaning Equipment, Products and Clothing Module 4: Understanding House Cleaning Module 5: Cleaning: Food Kitchen and Commercial Kitchen Module 6: Cleaning: Bathrooms and Toilets Module 7: Cleaning: Office Module 8: Cleaning: External Surfaces and Areas Module 9: Cleaning: Handling Non-Routine Waste Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Planning for Starting a Cleaning Business Module 12: Ensuring Standard Service Module 13: Understanding Customer Satisfaction Module 14: Managing Staff Module 15: The Ways of Marketing, Advertising and Sales Module 16: Managing Growth Assessment Method After completing each module of the British Cleaning Level 5 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this British Cleaning Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? British Cleaning Level 5 course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements There are no specific requirements for British Cleaning Level 5 course because it does not require any advanced knowledge or skills. Students who intend to enrol in British Cleaning Level 5 course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included
Communication Skills Training This Communication Skills Training Course is designed for professionals who want to thrive in their profession. The qualification provides all of the necessary skills and knowledge to specialise in the field of communication. You will learn real-life knowledge and expertise from the industry experts and practitioners from this course. This Communication Skills Training Course elaborates how to improve your competency as a person in your profession while also outlining essential career insights in this sector. Consequently, you will get to strengthen your knowledge and skills with this course; on the other hand, see a clearer picture of your career growth in future. Thus, by the end of the Communication Skills Training Course, you can equip yourself with the essentials to keep you afloat in the competition. Learning Outcomes After completing this Communication Skills Training course, you will be able to: Identify common communication problems. Develop skills to ask questions that give you the information you need. Learn what your non-verbal messages are telling others. Develop skills to listen actively and be empathetic to others. Enhance your ability to handle difficult situations. Deal with situations assertively. Communicate effectively in a business and non-business environment. Reduce communication barriers in the workplace and beyond. Apply the techniques learned in this course to enhance your conversational skills. Strengthen working and personal relationships through powerful communication. Speak with clarity, confidence and eloquence in group discussions. Identify the different forms of communication and ways of communicating. Why Choose Communication Skills Training Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Courses are included in this Communication Skills Training Bundle Course Course 01: Communication Skills Training Course 02: Level 5 Retail Management Course Course 03: Level 2 Customer Service [ Note: Free PDF certificate will provide as soon as completing the Communication Skills Training Course ] Communication Skills Training Course Curriculum of Communication Skills Training Module 1: Introduction to Communication Module 2: The Communication Skills Module 3: Different Types of Communication Module 4: Different Methods of Communication Module 5: Styles of Communication Module 6: Barriers to Communication Module 7: Assessing Communication Competence: Relevant Criteria Module 8: Seven Actions for Effective Communication Module 9: Do's and Don'ts of Effective Communication Assessment Method of Communication Skills Training After completing each module of the Communication Skills Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Communication Skills Training After completing the MCQ/Assignment assessment for this Communication Skills Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Communication Skills Training This Communication Skills Training Course is suitable for those who work in or aspire to work in the following professions: Sales Managers HR Assistants Business Owners & Entrepreneurs Public Speakers Administrative Assistant Administrative Coordinator Requirements Communication Skills Training There are no specific requirements for Communication Skills Training course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Communication Skills Training course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Communication Skills Training This Communication Skills Training course will help you improve your CV and employability. Furthermore, the knowledge gained from this Communication Skills Training course will be essential for working effectively in a complex and diverse workforce. Certificates Certificate of completion Digital certificate - Included
***Celebrate New Year and Save on your next Purchase!*** This Cleaning Course has been designed and developed by cleaning industry specialists who have been in the business for years. You'll get easy to understand lessons, and you will gain valuable insights into the world of Cleaning. Do you wish to improve your Cleaning skills and abilities? If the answer is yes, you've found the proper course. By acquiring Cleaning abilities, you will be able to produce the greatest results possible thanks to our thorough training on the subject. Join today, be skilled, learn with positive energy and enthusiasm, create an excellent career in Cleaning using your full potential! Develop a thorough understanding of Cleaning and realise your full potential in this field. With the help of this cleaning diploma programme, you can develop the skills necessary for a vocation in high demand. Who doesn't enjoy a tidy environment? Because it keeps your intellect sharp, increasing your efficiency. Learn about potential risks, standardised procedures, and the sanitisation and sanitation process by enrolling in the Advanced Diploma in Cleaning course right away. In this course, you can also thoroughly understand the various cleaning tasks and professional cleaning operations. So join us today to learn, apply, and practise cleaning for a healthy environment. Why then wait any longer? Join us to advance your career and establish yourself as the best-skilled employee at your place of employment! Gain an incredible e-learning experience while learning at your own pace. Advanced Diploma in Cleaning Course Learning Outcomes: By the end of this course, learners will be expected to: Get a thorough introduction to a career, including the average working hours, compensation, and working environment of a cleaner. Learn about the specific tools, supplies, and attire that cleaners wear. Recognise the procedures they must follow in cleaning a bathroom effectively. Learn about cleaning workplaces, including common spaces like restrooms, elevators, hallways, and walkways. Know how to handle irregular trash when washing. Anticipate frequent washing issues and ensure customer happiness. Advertise online and other marketing strategies for their cleaning company. Key Highlights for Cleaning Course: Developed by industry experts Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive Cleaning course with audio voiceover 100% online and self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Lifetime access & update without any limits Unlimited Retake Exam and premium support for life Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning satisfaction guarantee Covers to explore multiple job positions One-stop solution for entrepreneurs and Jobseekers Fastest growing sector Boost your salary on program completion Learn from diligent experts Interactive curriculum with real-time challenges Expert-verified response for quality education So, You should not wait too long. Now is the time to enrol! Advanced Diploma in Cleaning Course Curriculum: Module 1: An Introduction to the Cleaning Job Module 2: The Diversity of Cleaning Jobs Module 3: Cleaning Equipment, Products and Clothing Module 4: House Cleaning Module 5: Food Kitchen and Commercial Kitchen Cleaning Module 6 Bathrooms and Toilets Module 7: Office Cleaning Module 8: Cleaning External Surfaces and Areas Module 9: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Cleaning course is for anyone interested in learning about or working in Cleaning. Requirements This Cleaning course has no requirements. Career path The Cleaning course will enable you to get hired in Cleaning-related jobs. Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £9.99 Get a CPD Accredited Hardcopy Certificate For £9.99. After passing the assessment of this Cleaning course, you can get a hardcopy certificate for just £9.99. The delivery charge for the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.
Whether you're brushing up on your numeracy for career growth or looking to gain confidence with everyday maths, this online course offers a clear and focused path forward. Designed to support learners at all stages, it strips out the fluff and gets right to the point – numbers, logic, and how to use them effectively. From working out percentages to tackling ratios, everything is explained in plain English, with zero jargon and a sensible pace that doesn’t talk down to you. Delivered entirely online with flexible access, this course fits around your schedule – no classrooms, no waiting around, just straight-up learning. If long-forgotten maths lessons from school still haunt you, don’t worry – this is built differently. It’s practical where it counts and supportive when it matters most. Whether you're aiming for a job, an apprenticeship or further study, this Level 1 qualification is your reliable stepping stone to getting there, one equation at a time. By the end of this course, you will be able to: Perform basic operations with large numbers Round off numbers accurately Understand and work with fractions and decimals Apply formulas for one or two-step operations Calculate simple ratios and proportions Interpret and use statistical data effectively Join us today and get ready to take your maths to the next level! Key Features & Benefits: CPD Accredited Certificate Lifetime Access & 24/7 Support on weekdays (Monday to Friday) Self-paced course modules Course materials feature captivating voice-overs and visuals Functional Skills Maths Level 1 (Updated 2022) is a comprehensive course designed to help individuals develop fundamental mathematical skills. This course covers a variety of topics such as large numbers, fractions, percentages, and geometry. Upon completion, individuals will have the necessary skills and confidence to solve a variety of mathematical problems that they may encounter in everyday life. Curriculum Breakdown: Functional Skills Maths Level 1 (Updated 2022) Section 01: Introduction Section 02: Read, Write, Compare and Order Large Numbers Section 03: Rounding off Numbers Section 04: Negative & Positive Numbers Section 05: Factors and Multiples Section 06: Fractions Section 07: Decimal numbers Section 08: Multiply and Divide by 10,100,1000 etc. Section 09: Squaring of one-digit and two-digit numbers Section 10: Formula in words for 1 step or two steps operations Section 11: Length Mass & Capacity Section 12: Time Section 13: Order of Operations rule- PEMDAS Section 14: Estimation Section 15: Simple Ratio & Direct Proportion Section 16: Scale Drawing Section 17: Percentage Section 18: Simple Interest and Discounts Section 19: Money Section 20: Statistics Section 21: Probability Section 22: Geometry Section 23: Areas and Perimeters Section 24: Volume and Surface Area How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completing the Functional Skills Maths - Level 1 (Updated 2022) can open up various career paths in the financial industry, with possible roles and salary ranges including: Retail Sales Assistant (£16,000 - £21,000) Administrative Assistant (£16,000 - £21,000) Warehouse Operative (£16,000 - £23,000) Customer Service Advisor (£17,000 - £25,000) Accounts Assistant (£18,000 - £24,000) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
If you've ever stared blankly at a receipt, struggled to split a bill, or found percentages unnecessarily smug, you're in the right place. The Functional Skills Maths - Level 1 Course is here to help you make peace with numbers, one topic at a time. Whether you're brushing up for work, further education or simply want to stop pretending to understand compound interest—this course has you covered in the most straightforward, no-nonsense way possible. Delivered entirely online, this course allows you to learn at your own pace without needing to decipher a whiteboard or endure awkward classroom silences. We focus on what truly matters—maths you'll actually use. From decimals and fractions to understanding graphs and charts, the content is designed to support you with real clarity. So, if you've been side-eyeing maths for years, it's time to face the numbers—with a bit of wit and a lot less fear. By the end of this course, you will be able to: Perform basic operations with large numbers Round off numbers accurately Understand and work with fractions and decimals Apply formulas for one or two-step operations Calculate simple ratios and proportions Interpret and use statistical data effectively Join us today and get ready to take your maths to the next level! Key Features & Benefits: CPD Accredited Certificate Lifetime Access & 24/7 Support on weekdays (Monday to Friday) Self-paced course modules Course materials feature captivating voice-overs and visuals Functional Skills Maths Level 1 (Updated 2022) is a comprehensive course designed to help individuals develop fundamental mathematical skills. This course covers a variety of topics such as large numbers, fractions, percentages, and geometry. Upon completion, individuals will have the necessary skills and confidence to solve a variety of mathematical problems that they may encounter in everyday life. Curriculum Breakdown: Functional Skills Maths Level 1 (Updated 2022) Section 01: Introduction Section 02: Read, Write, Compare and Order Large Numbers Section 03: Rounding off Numbers Section 04: Negative & Positive Numbers Section 05: Factors and Multiples Section 06: Fractions Section 07: Decimal numbers Section 08: Multiply and Divide by 10,100,1000 etc. Section 09: Squaring of one-digit and two-digit numbers Section 10: Formula in words for 1 step or two steps operations Section 11: Length Mass & Capacity Section 12: Time Section 13: Order of Operations rule- PEMDAS Section 14: Estimation Section 15: Simple Ratio & Direct Proportion Section 16: Scale Drawing Section 17: Percentage Section 18: Simple Interest and Discounts Section 19: Money Section 20: Statistics Section 21: Probability Section 22: Geometry Section 23: Areas and Perimeters Section 24: Volume and Surface Area How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completing the Functional Skills Maths - Level 1 (Updated 2022) can open up various career paths in the financial industry, with possible roles and salary ranges including: Retail Sales Assistant (£16,000 - £21,000) Administrative Assistant (£16,000 - £21,000) Warehouse Operative (£16,000 - £23,000) Customer Service Advisor (£17,000 - £25,000) Accounts Assistant (£18,000 - £24,000) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.