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4297 Sales courses delivered Online

Cisco Managing SAN Infrastructure with Cisco Data Center Network Manager v1.0 (DCNMS)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for IT professionals interested in understanding the capabilities of the MDS 9000 Series using Cisco DCNM. IT professionals seeking a deeper knowledge of SAN operations using both CLI and DCNM may take the alternative 4-day course, Configuring Cisco MDS 9000 Series Switches (DCMDS). Much of the hands-on work in DCNMS is also covered in DCMDS. This course is also designed for professionals in the following roles including: Consulting systems engineer Data center engineers Data center operators Data center network management engineers Storage network administrator Network administrator Network engineer Sales engineer Technical solutions architect Overview After taking this course, you should be able to: Describe Cisco DCNM SAN components, licensing, high availability, and security features Describe Cisco DCNM SAN reports, alerts, event forwarding, and troubleshooting tools, including Cisco DCNM SAN Insights and SAN Analytics features The Managing SAN Infrastructure with Cisco© Data Center Network Manager (DCNMS) v1.0 course provides product training that that teaches you to deploy, operate, and maintain the Cisco Data Center Network Manager (DCNM) SAN solutions. You will learn to configure, monitor, and troubleshoot Cisco storage networking infrastructure using Cisco DCNM. Cisco DCNM provides management, automation, visualization, and troubleshooting across Cisco Nexus© and Cisco Multilayer Distributed Switching (MDS) solutions.You will learn how the DCNM serves as a Storage Area Network (SAN) solution for managing and troubleshooting Cisco storage architecture. Implementing Cisco DCNM SAN Cisco DCNM Solution Overview Implement Cisco DCNM SAN Integrate Cisco DCNM SAN with VMware vCenter Cisco DCNM SAN Licensing Monitoring and Troubleshooting SAN Infrastructure Using Cisco DCNM SAN Cisco DCNM SAN Alerts and Reports Dashboards in Cisco DCNM SAN SAN Troubleshooting with the Cisco DCNM SAN Analytics and Telemetry Streaming Additional course details: Nexus Humans Cisco Managing SAN Infrastructure with Cisco Data Center Network Manager v1.0 (DCNMS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Managing SAN Infrastructure with Cisco Data Center Network Manager v1.0 (DCNMS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Managing SAN Infrastructure with Cisco Data Center Network Manager v1.0 (DCNMS)
Delivered OnlineFlexible Dates
Price on Enquiry

Finance for Non-Finance Managers (2 Day)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Those who need to understand the financial implications of their day-to-day decisions to increase the profitability and performance of their business. This course is suitable for managers with little or no financial knowledge. Overview Understanding of financial accounts and reports The ability to use and understanding of financial concepts Analytical skills to interpret financial results using ratios Ability to manage budgets more effectively This course shows how to interpret key financial statements highlighting the questions and areas that matter. It identifies warning signals that managers need to be aware of and shows how to understand key performance indicators to drive profitability. The course will also cover the essentials of budgeting and forecasting as well as addressing key financial terms such as goodwill and accruals & prepayments. Delegates will learn how to appraise capital projects with confidence, allowing them to make the best decisions for their business. Course Outline The basics of finance: How companies are financially structured Accrual v cash accounting The Business Cycle: understand how money flows in a business How businesses are financed: debt and equity Business objectives: using financial data to achieve business targets Key Financial Statements: Income Statement Balance Sheet Cash Flow Statement Key Financial Analysis Ratios Profitability: profit margins, EBIT & EBITDA, operational gearing Return on Investment: ROCE, ROA Leverage: financial gearing & interest cover Liquidity: current & quick ratios Cash Flow: working capital requirement Working capital management Cash flow management Key financial terms ? goodwill, accruals & prepayments, depreciation and amortization Cost analysis, control and reduction Capex v Opex Effective Budgeting and Forecasting to control the business Management Accounts and undertaking variance analysis Improving margins and sales in your business Break even analysis Capital Investment techniques ? NPV, IRR and discounted cash flows Asset Valuation Additional course details: Nexus Humans Finance for Non-Finance Managers (2 Day) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Finance for Non-Finance Managers (2 Day) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Finance for Non-Finance Managers (2 Day)
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco Implementing DevOps Solutions and Practices Using Cisco Platforms (DevOps) 1.0

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course is designed for network and software engineers interested in automation and programmability and who hold job roles such as: Account manager Consulting systems engineer Network administrator Network engineer Network manager Sales engineer Systems engineer Technical solutions architect Wireless design engineer Wireless engineer Overview This course will help you: Gain the high-demand knowledge and skills to implement automation, streamline container orchestration, and enhance scalability Learn the skills to maximize the lightweight design of containers to scale more quickly and allow more responsiveness to website traffic load Prepare for the 300-910 DEVOPS exam What to expect in the exam The 300-910 DEVOPS exam certifies your knowledge and skills with DevOps. Key DevOps practices include deployment automation that enables configuration, management, and scalability of cloud microservices and infrastructure processes on Cisco platforms. This course teaches you how to automate application deployment, enable automated configuration, enhance management, and improve scalability of cloud microservices and infrastructure processes on Cisco© platforms. You will also learn how to integrate Docker and Kubernetes to create advanced capabilities and flexibility in application deployment. This course prepares you for the 300-910 Implementing DevOps Solutions and Practices Using Cisco Platforms (DEVOPS) certification exam. Course Outlines ITRODUCING THE DEVOPS MODEL INTRODUCING CONTAINERS PACKAGING AN APPLICATION USING DOCKER DEPLOYING A MULTITIER APPLICATION INTRODUCING CI/CD BUILDING THE DEVOPS FLOW VALIDATING THE APPLICATION BUILD PROCESS BUILDING AN IMPROVED DEPLOYMENT FLOW EXTENDING DEVOPS PRACTICES TO THE ENTIRE INFRASTRUCTURE IMPLEMENTING ON-DEMAND TEST ENVIRONMENTS AT THE INFRASTRUCTURE LEVEL MONITORING IN NETDEVOPS ENGINEERING FOR VISIBILITY AND STABILITY SECURING DEVOPS WORKFLOWS EXPLORING MULTICLOUD STRATEGIES EXAMINING APPLICATION AND DEPLOYMENT ARCHITECTURES DESCRIBING KUBERNETES INTEGRATING MULTIPLE DATA CENTER DEPLOYMENTS WITH KUBERNETES MONITORING AND LOGGING IN KUBERNETES Additional course details: Nexus Humans Cisco Implementing DevOps Solutions and Practices Using Cisco Platforms (DevOps) 1.0 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing DevOps Solutions and Practices Using Cisco Platforms (DevOps) 1.0 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Implementing DevOps Solutions and Practices Using Cisco Platforms (DevOps) 1.0
Delivered OnlineFlexible Dates
Price on Enquiry

Photoshop | GIMP: Quick & Easy Image Hacks for Beginners

By iStudy UK

What Will I Learn? Save time, money, and sanity by no longer having to depend on others for simple image fixes and edits. Eliminate confusion about which images are OK to use, what copyrights mean, and why it's best to always be original or use royalty-free images. Have a deeper understanding of basic graphic design skills for creating and editing images that look professional and enhance your online presence. Know how to make the most commonly needed and essential edits using Adobe Photoshop on a PC or MAC. (30 day free trials are available from Adobe's website) Know how to also make the most commonly needed and essential edits using the free image editing program, GIMP. Learn the proper way to save your files for print and the web as well as protect all your hard work in the event of computer/harddrive failure. Harness the emotional power of composition, image choice, layout, color, and more for boosting engagement and increasing clicks and sales. Requirements Bring an open mind and either Photoshop or GIMP to get started. The techniques described in this course can also be used in ANY imaging software regardless of type or version. Description If you are willing to master Photoshop without any previous knowledge, then welcome to join this easy-to-follow course. This intensive course focuses on real-world cases and presents some best techniques that require minimal effort yet produce maximum results. These step-by-step arranged and well-structured modules are focused on getting your job done in the least amount of time possible. Learn to design icons, business cards, illustrations, and characters including selections, layers, and working with the layers panel efficiently. Through this Photoshop | GIMP: Quick & Easy Image Hacks for Beginners, you'll learn the latest version of the program - Photoshop CC 2017. This is an excellent Photoshop training course that will take you from absolute beginner to skilled Photoshop user in very less time. -- What Students Are Saying: 'Great course - the lessons were easy to follow and provided all sorts of useful tips for people like me with limited background in using graphics programs. Kristen's teaching style is comfortable and supportive. And trust me - once you've learned to put lipstick on a horse, you'll never forget the lesson behind it!' -Deborah Wojcicki -- I'm a practicing award-winning multimedia artist and a former tenured Associate Professor of Digital Media and Program Director of Film & Digital Media at The American University of Rome (2006-2016). I'm currently a Visiting Associate Professor of Digital Media at the brand new American University of Myanmar in Yangon, Myanmar (Burma). Since 2000 I've been teaching students all over the world using my tried and true custom approach (turning complex information into something simple, memorable, easy-to-understand in as short amount of time as possible) to ensure that you get the most important, relevant, and useful information that can be applied immediately. New bonus lectures and Photoshop | GIMP resources will continue to be added and timely design advice will be provided in the discussion forum. I love to help and always respond to inquiries and discussions ASAP. Please Note: All students who enroll in this course also will receive periodic free and discounted access to my other top-rated current and upcoming courses. You have a 30-day, 100% money-back guarantee with no questions asked so you have nothing to lose. I make myself available so you will have access to me if you have questions or need specific feedback along the way. Empower yourself now by enrolling in this course and join our growing learning community! Click the 'Take This Course' button in the upper right corner and let's get started building your new digital imaging, software, and design skills today. Who is the target audience? This course is for beginners, novices, or anyone who suddenly finds themselves managing their own visual content online as a blogger, online instructor, or entrepreneur. This course will help so-called non-designers/technophobes who don't have time, money, or patience for fussing around with fancy image programs and advanced techniques. This course is a great starting point for aspiring designers and online content creators and managers who do plan to use Photoshop and other Adobe programs. Advanced designers should NOT take this course as it is intended for beginners and non-designers who want to become self-reliant. Introduction Introduction to this Photoshop | GIMP Imaging Course. Welcome! FREE 00:01:00 A Job Well Begun Is a Job Half Done: Essential Skills All Content Creators Need Copyright 101: Which Images You Can Use Online and How to Protect Yourself FREE 00:06:00 But PLEASE Never Do THIS When Searching For Royalty-Free Images 00:02:00 Saving Projects For Print VS. the Web: How Not to Shoot Yourself In the Foot 00:07:00 Lighting Is Key, Or... You Can't Fix Everything Later on the Computer 00:02:00 Ways to Go From So-So to Pro and Stand Out From the Crowd (In a Good Way) From So-So to Pro: Follow These 8 Simple Rules For Better Images Every Time 00:08:00 The Top Amateur Design Mistakes and How to Avoid Them 00:05:00 Why Filters and Effects in Photoshop and GIMP Are NOT Your Friends 00:04:00 Making Essential Edits and Fixes in Photoshop Adjusting Your Levels: ALWAYS Do this first and EVERY time. (Photoshop) 00:03:00 Adjusting Brightness, Contrast, Hue, and Saturation (Photoshop) 00:04:00 Scaling, Rotating, Flipping, and Transforming (Photoshop) 00:07:00 Easy Resizing, Cropping, and Formatting For Any Situation (Photoshop) 00:06:00 Removing Red Eyes and Blemishes (Photoshop) 00:03:00 Blurring Out a Face, Logo, or Background (Photoshop) 00:03:00 Take Something Annoying Out of the Background (Photoshop) 00:04:00 Brighten That Smile and Just Add Lipstick -To a Horse of Course. (Photoshop) 00:07:00 Extra: A Few More of My Favorite Tools in Photoshop (Also in GIMP) 00:07:00 Making Essential Edits and Fixes in GIMP GIMP Disclaimer and The Importance of a Flexible Mindset With Software 00:01:00 Adjusting Your Levels: ALWAYS Do this first and EVERY time. (GIMP) 00:02:00 Adjusting Brightness, Contrast, Hue, and Saturation (GIMP) 00:05:00 Scaling, Rotating, Flipping, and Transforming (GIMP) 00:06:00 Easy Resizing, Cropping, and Formatting For Any Situation (GIMP) 00:05:00 Removing Red Eyes and Blemishes (GIMP) 00:04:00 Brighten That Smile and Just Add Lipstick -To a Horse of Course. (GIMP) 00:07:00 Blurring Out a Face, Logo, or Background (GIMP) 00:04:00 Take Something Annoying Out of the Background (GIMP) 00:04:00 Let's Find a Public Domain Image to Work With 00:01:00 Introduction to This Section and What You Will Learn 00:01:00 Duplicate Your Photo to Make Multiple Layers 00:01:00 Desaturating the Top Layer 00:02:00 Reveal the Color Underneath With the Eraser Tool 00:03:00 Saving Options (Quick Review) and More Tools for Fun (De)Saturation Effects 00:04:00 More Resources and Conclusion Extra: Editing Your Images online for FREE using Photoshop's Web Editor 00:07:00

Photoshop | GIMP: Quick & Easy Image Hacks for Beginners
Delivered Online On Demand2 hours 16 minutes
£25

Health & Social Care with End Of Life Care

By Compliance Central

GRAB the Best SALES EVENT of the Year! Imagine being part of a compassionate community where every individual is treated with dignity, especially in their most vulnerable moments. The Health & Social Care with End Of Life Care course opens doors to a profound understanding of the care required at crucial life stages. With the growing demand for professionals in this Health & Social Care field, individuals equipped with knowledge and empathy are making a significant difference in society. Statistics show that the health & social care sector is one of the fastest-growing industries, providing numerous career opportunities for those passionate about making an impact. The Health & Social Care with End Of Life Care course is designed to empower you with a theoretical foundation that will shape your future in the Health & Social Care sector. By enrolling, you will engage with a comprehensive curriculum that focuses on essential care topics, enabling you to understand and contribute positively to the lives of others. Whether you aspire to support families during difficult times or enhance your understanding of health care dynamics, this Health & Social Care with End Of Life Care course is your stepping stone to a rewarding career. Courses you'll get: Course 01: Diploma in Health & Social Care: A comprehensive qualification that covers essential principles and practices in health & social care settings. Course 02: Social Media for Health Care: Explores the role of social media in health communication and patient engagement. Course 03: End of Life Care: Provides an in-depth understanding of the compassionate care required during end-of-life situations. Course 04: Maternity Care Assistant: Focuses on the support roles in maternity care, emphasizing the emotional and physical needs of mothers and infants. Course 05: Emergency First Aid at Work Certificate: Equips you with the knowledge to respond effectively in emergency situations within the workplace. Course 06: Concussion and Brain Injury Awareness: Raises awareness about concussions and brain injuries, highlighting prevention and response strategies. Health & Social Care with End Of Life Care course begins with the fundamentals before advancing gradually to more complicated subjects. As a result, this Health & Social Care with End Of Life Care course's lessons are all clear-cut and simple to comprehend. Health & Social Care Course Learning Outcomes: Upon successful completion of this highly appreciated this Health & Social Care training Course, you'll be a skilled professional, besides- A significant part of health & social care To understand the importance of communication management Rights and obligations for health & social care professionals Rights and obligations as a healthcare provider and professional working in social and health care; advancing rights, diversity, and equality Important Health & Social Care Work Principles and Principles Recognising the ethical, professional, and regulatory requirements for conducting business in the healthcare industry How to rescue the defenseless How to carry out your health and safety obligations Risk management and governance in the health & social care sector It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights for Health & Social Care Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown of Health & Social Care Course: Module 01: Introduction to Health & Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health & Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health & Social Care; Promoting Equality, Diversity, and Rights Module 06: Important Principles and Policies in Health & Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health & Social Care Additionally, you will receive additional informative modules from bonus courses. Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Health & Social Care with End Of Life Care course. However, This Health & Social Care with End Of Life Care course particularly effective for- Students related to Health & Care Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the Health & Care Course should meet the following requirements; Basic knowledge of English Language, which you have already Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Health & Social Care, such as- Qualified Social Worker Trainer in Health & Social Care Childcare Social Worker Lead Social Worker Health care assistant Explore each of the roles available and how you can start your career in Health & Social Care with End Of Life Care course. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included After successfully completing this Health & Social Care with End Of Life Care course, you get a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD Accredited PDF Certificate Digital certificate - Included After successfully completing this Health & Social Care with End Of Life Care course, you will get a digital certificate for free.

Health & Social Care with End Of Life Care
Delivered Online On Demand14 days
£25

Data Analysts' Toolbox - Excel, Python, Power BI, Alteryx, Qlik Sense, R, Tableau

By Packt

This course explains how huge chunks of data can be analyzed and visualized using the power of the data analyst toolbox. You will learn Python programming, advanced pivot tables' concepts, the magic of Power BI, perform analysis with Alteryx, master Qlik Sense, R Programming using R and R Studio, and create stunning visualizations in Tableau Desktop.

Data Analysts' Toolbox - Excel, Python, Power BI, Alteryx, Qlik Sense, R, Tableau
Delivered Online On Demand46 hours 14 minutes
£101.99

Complete Customer Service Training

4.3(43)

By John Academy

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Complete Customer Service Training
Delivered Online On Demand18 hours 29 minutes
£22

Advanced Diploma In Customer Service

4.7(160)

By Janets

Transform your customer service expertise with our Advanced Diploma in Customer Service. Gain a comprehensive understanding of industry best practices, advanced communication strategies, and cutting-edge customer-centric approaches. Elevate your skills, boost customer satisfaction, and propel your career to new heights. Enroll now for a specialized program designed to empower you with the knowledge and tools needed to excel in the dynamic world of customer service.

Advanced Diploma In Customer Service
Delivered Online On Demand4 weeks
£25

Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Embark on an exciting career path in finance with our comprehensive 'Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed' course bundle. Consisting of 8 courses, this bundle offers a meticulous approach to understanding and mastering crucial accounting platforms and concepts. Start with our 3 QLS-endorsed courses, gaining an in-depth understanding of Xero Accounting, Bookkeeping, and Sage 50, all the while securing tangible, hardcopy certificates upon completion. But the journey doesn't stop there. Our bundle further includes 5 CPD QS accredited courses, covering essential aspects such as Digital Marketing, Management Accounting Tools, QuickBooks Online Bookkeeping, and Excel for Bookkeeping. You will also become proficient in the Bookkeeping tool: Google Sheets. Key Features of the Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Xero Accounting and Bookkeeping Online QLS Course 02: Sage 50 Accounting & Payroll QLS Course 03: Professional Bookkeeping Course 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Digital Marketing for Beginners to Advanced Course 02: Management Accounting Tools Course 03: QuickBooks Online Bookkeeping Diploma Course 04: Excel for Bookkeeping Course 05: Bookkeeping Tool: Google Sheets In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. With our Xero Accounting, Bookkeeping & Sage 50 bundle, your financial skills will reach new heights, opening doors to countless career opportunities in the accounting world. Dive into our 'Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed' course bundle and experience the transformation firsthand. Learning Outcomes of Xero Accounting, Bookkeeping & Sage 50: Understand and navigate the Xero Accounting and Bookkeeping platform. Gain knowledge about Sage 50 Accounting & Payroll. Become proficient in professional bookkeeping practices. Acquire skills in digital marketing for a holistic career approach. Understand and use various management accounting tools. Learn to use QuickBooks Online for bookkeeping tasks. Master Excel and Google Sheets for bookkeeping. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Xero Accounting, Bookkeeping & Sage 50 Get a free student ID card with Xero Accounting, Bookkeeping & Sage 50 Training program (£10 postal charge will be applicable for international delivery) The Xero Accounting, Bookkeeping & Sage 50 is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Xero Accounting, Bookkeeping & Sage 50 course materials The Xero Accounting, Bookkeeping & Sage 50 comes with 24/7 tutor support This comprehensive 'Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed' bundle provides a unique blend of 8 courses, crafted to give learners an in-depth understanding of contemporary accounting platforms and tools. From mastering the art of professional bookkeeping to becoming proficient in using Sage 50 for payroll tasks, you will gain theoretical knowledge that is crucial for excelling in the financial sector. Our Xero Accounting, Bookkeeping & Sage 50 bundle also equips you with essential skills such as using QuickBooks for online bookkeeping, leveraging Excel and Google Sheets for financial tasks, and understanding the application of digital marketing in the world of finance. With such a diverse set of skills, you will be ready to tackle a wide range of career opportunities in the accounting sector. *** Course Curriculum *** QLS Course 01: Xero Accounting and Bookkeeping Online Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns =========>>>>> And 12 More Courses <<<<<========= How will I get my Certificate? After successfully completing the Xero Accounting, Bookkeeping & Sage 50 course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Xero Accounting, Bookkeeping & Sage 50 bundle. This bundle is ideal for: Aspiring professionals interested in becoming proficient in Xero Accounting, Bookkeeping, and Sage 50. Existing financial professionals looking to update their skills with the latest platforms and tools. Individuals interested in learning about management accounting tools. Those looking to gain an understanding of how digital marketing applies to the finance sector. Requirements You will not need any prior background or expertise to enrol in this Xero Accounting, Bookkeeping & Sage 50 course. Career path After completing this Xero Accounting, Bookkeeping & Sage 50 bundle, you are to start your career or begin the next phase of your career. Xero Accountant: (£25,000 - £45,000) Sage 50 Payroll Specialist: (£22,000 - £40,000) Professional Bookkeeper: (£20,000 - £35,000) Management Accountant: (£32,000 - £55,000) QuickBooks Online Bookkeeper: (£20,000 - £40,000) Digital Marketing Specialist in Finance: (£26,000 - £50,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Xero Accounting, Bookkeeping & Sage 50- QLS Endorsed
Delivered Online On Demand46 hours
£309

Copywriting Course Level 4

By iStudy UK

Copywriting Course Level 4 Overview Do you dream of crafting words that captivate audiences, drive action, and boost sales? The Copywriting Course Level 4 equips you with the skills to become a powerful copywriting force. Imagine turning website visitors into paying customers, crafting social media posts that go viral, and developing persuasive marketing messages that resonate with your target audience. This comprehensive program dives deep into the core principles of copywriting, empowers you to apply effective marketing tactics, and guides you through the proven processes used by successful copywriters. By the end, you'll be equipped to write compelling copy across diverse platforms and unlock a rewarding career in the exciting world of copywriting. Learning Outcomes: Understand the core concepts of copywriting and how to apply them effectively in various contexts. Learn advanced marketing tactics to write copy that sells and resonates with target audiences. Explore the copywriting process, including practical tips and strategies to streamline your workflow. Master the art of crafting irresistible headlines that grab readers' attention and compel them to take action. Enhance your copywriting skills through hands-on practice exercises and real-world examples. Why You Should Choose Copywriting Course Level 4 Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Copywriting Course Level 4 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Copywriting Course Level 4 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Copywriting Course Level 4 Section 1: Introduction Unit 1: Welcome to the Copywriting Course 00:05:00 Unit 2: Course Overview 00:04:00 Section 2: Introduction to Copywriting Unit 1: What is Copywriting 00:05:00 Unit 2: Elements of Great Copy 00:11:00 Unit 3: Traditional vs Modern Copywriting 00:04:00 Unit 4: Career Options for Copywriters 00:12:00 Unit 5: Job Description and Responsibilities of a Copywriter 00:06:00 Unit 6: Copywriting vs Content Writing: The Difference 00:04:00 Section 3: Core Concepts of Copywriting Unit 1: What is a Short Form Copy 00:03:00 Unit 2: What is a Long Form Copy 00:02:00 Unit 3: Types of Tones Used for Writing Copy 00:06:00 Unit 4: Which Types of Tone You Should Use 00:07:00 Unit 5: Identifying the Target Audience 00:06:00 Unit 6: Qualities That Will Make You a Successful Copywriter 00:06:00 Section 4: Marketing Tactics to Write Copy That Sells Unit 1: The Secret to Understand Buyer's Mindset 00:04:00 Unit 2: Never Make Your Copy Look Like an Ad 00:06:00 Unit 3: 2 Second Hack to Become a Successful Copywriter 00:05:00 Unit 4: Features vs Benefits 00:04:00 Unit 5: The Shocking Truth about Buyers & Customers 00:04:00 Unit 6: So What Test 00:05:00 Unit 7: FOMO: How to Use This Most Powerful Marketing Tool 00:08:00 Unit 8: What's in It for Me 00:04:00 Unit 9: The Secret to Sell Instantly 00:05:00 Unit 10: Leveraging the Power of Emotions 00:04:00 Section 5: The Copywriting Process: 9 Steps to Make It Easier For You Unit 1: Steps in the Copywriting Process 00:08:00 Unit 2: Understand the Product 00:06:00 Unit 3: Performing Competitor Analysis 00:12:00 Unit 4: Create a Buyer Persona / Customer Avatar 00:06:00 Unit 5: Writing the copy 00:01:00 Unit 6: Editing the Copy 00:02:00 Unit 7: Adding Design Elements + Media 00:07:00 Unit 8: Publish the Copy + Promotion 00:02:00 Unit 9: Checking the Conversion from Copy - Measuring Results 00:03:00 Section 6: Copywriting Formulas Unit 1: AIDA: The 4 Step Formula 00:05:00 Unit 2: Storytelling: Best Tool for Converting Readers into Buyers 00:05:00 Unit 3: 3 STEP Formula: PAS 00:06:00 Section 7: Headlines Unit 1: Section Introduction 00:01:00 Unit 2: Intro to Headlines 00:07:00 Unit 3: Importance of Headlines 00:03:00 Unit 4: Formula to Write Amazing Headlines (Everytime) 00:09:00 Unit 5: How to Use This Formula (With Examples) 00:02:00 Unit 6: Free Tool to Create Attractive Headlines 00:03:00 Unit 7: Practice Exercise 00:01:00 Section 8: 6 Hacks to Write Headlines That Readers Cannot Resist Unit 1: Section Intro 00:02:00 Unit 2: Headline Hack # 1 00:01:00 Unit 3: Headline Hack # 2 00:02:00 Unit 4: Headline Hack # 3 00:02:00 Unit 5: Headline Hack # 4 00:04:00 Unit 6: Headline Hack # 5 00:02:00 Unit 7: Headline Hack # 6 00:03:00 Unit 8: Quick Recap 00:01:00 Section 9: Creating the Copy Unit 1: Creating Call to Actions (CTA) That Reader's Cannot Resist 00:04:00 Unit 2: Focus on the Customer 00:06:00 Unit 3: How to Write a Conversational Copy 00:03:00 Section 10: Hacks & Tips Unit 1: Collect Winning Pieces 00:04:00 Unit 2: 3 Extremely Powerful Words That You Must Use in a Copy 00:02:00 Unit 3: Using Customer's Words 00:05:00 Section 11: Practice Exercises Unit 1: Recreate Ads 00:01:00 Unit 2: Record Your Copy 00:02:00 Section 12: Conclusion Unit 1: Conclusion 00:01:00

Copywriting Course Level 4
Delivered Online On Demand4 hours 24 minutes
£25