24 Hour Flash Deal **25-in-1 Pharmaceutical Sales Representative Diploma Mega Bundle** Pharmaceutical Sales Representative Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Pharmaceutical Sales Representative Diploma package online with Studyhub through our online learning platform. The Pharmaceutical Sales Representative Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Pharmaceutical Sales Representative Diploma course provides complete 360-degree training on Pharmaceutical Sales Representative Diploma. You'll get not one, not two, not three, but twenty-five Pharmaceutical Sales Representative Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Pharmaceutical Sales Representative Diploma courses are yours for as long as you want them once you enrol in this course This Pharmaceutical Sales Representative Diploma Bundle consists the following career oriented courses: Course 01: Medical Sales Representative Course 02: Pharmaceutical Marketing, Product Development & and Medical Engagement Course 03: Pharmacology Diploma Course 04: Sales Skills Course 05: Advanced Sales and Selling Management Techniques Course 06: Key Account Management (KAM) Certificate Course 07: Medical Terminology Training Course 08: Business Development Manager Course 09: Customer Relationship Management Course 10: Sales Analysis in Excel Course 11: Negotiation Skills Course 12: Product Management for Maximum Sales: Boosting Business Success Course 13: Medical Receptionist Course 14: Human Anatomy, Physiology and Medical Terminology Diploma Course 15: Financial Planning Course 16: Professional Digital Marketing Diploma Course 17: Medical Law Course 18: Healthcare GDPR Certificate Course 19: Essentials of European Medical Device Regulations Course 20: Health Economics and Health Technology Assessment Course 21: International Healthcare Policy Course 22: Social Media Marketing Course Course 23: Marketing Strategies for Business Course 24: Effective Communication Skills Diploma Course 25: Business Networking Skills The Pharmaceutical Sales Representative Diploma course has been prepared by focusing largely on Pharmaceutical Sales Representative Diploma career readiness. It has been designed by our Pharmaceutical Sales Representative Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Pharmaceutical Sales Representative Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Pharmaceutical Sales Representative Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Pharmaceutical Sales Representative Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Pharmaceutical Sales Representative Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Pharmaceutical Sales Representative Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Pharmaceutical Sales Representative Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Pharmaceutical Sales Representative Diploma lessons One to one assistance from Pharmaceutical Sales Representative Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Pharmaceutical Sales Representative Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Pharmaceutical Sales Representative Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Pharmaceutical Sales Representative Diploma certificate and transcript on the next working day Easily learn the Pharmaceutical Sales Representative Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Pharmaceutical Sales Representative Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Pharmaceutical Sales Representative Diploma Requirements To participate in this Pharmaceutical Sales Representative Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Pharmaceutical Sales Representative Diploma Career path You will be able to kickstart your Pharmaceutical Sales Representative Diploma career because this course includes various courses as a bonus. This Pharmaceutical Sales Representative Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Pharmaceutical Sales Representative Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
Moments of Truth are 'touch points' in time that a customer evaluates when giving you a service 'score.' Apply our 10 tips for great greetings md introductions. Discover why it is important to choose your opening words selectively. We will show you how to strike the perfect balance between professionalism and 'personalism'. Learning Objectives Describe the Primary Effect's influence on first impressions, Implement effective greeting words choices, Balance professionalism with personalism Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
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Dive deep into the world of sales with our specialised course: 'Get a Job in Sales: Your Fast Track to Career Success'. Embark on a transformative journey that begins with an enriching introduction and sweeps you through the intricacies of beliefs, mentors, and robust methods to secure a position in sales. Let this guide be your compass, navigating you through masterful interview techniques, ensuring you leave a lasting impression and effectively close interviews with panache. Learning Outcomes Understand the foundational elements and core modules of a sales career. Explore the significance of beliefs and mentorship in shaping a salesperson's journey. Master the art of applying for sales roles using strategic methods. Develop proficiency in preparing for interviews and making impactful first impressions. Learn to articulate ideas effectively and conclude interviews favourably. Why buy this Get a Job in Sales: Your Fast Track to Career Success course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Get a Job in Sales: Your Fast Track to Career Success there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Get a Job in Sales: Your Fast Track to Career Success course for? Aspiring sales enthusiasts keen to jump-start their career. Individuals looking to transition into a sales role from other industries. Graduates desiring a competitive edge in sales job applications. Sales professionals eager to refine their interview skills. Anyone keen on understanding the nuances of the sales industry. Prerequisites This Get a Job in Sales: Your Fast Track to Career Success does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Get a Job in Sales: Your Fast Track to Career Success was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Sales Executive: £18,000 - £30,000. Business Development Manager: £30,000 - £50,000. Account Manager: £25,000 - £45,000. Sales Director: £60,000 - £100,000. Territory Sales Manager: £30,000 - £55,000. Inside Sales Representative: £20,000 - £35,000 Course Curriculum Introduction Introduction to this Course 00:03:00 Overview Overview of the modules 00:02:00 Preparation Beliefs 00:08:00 Mentors 00:09:00 Applying for sales positions 00:07:00 Interviews Interview Preparation 00:04:00 First Impressions 00:05:00 Painting pictures with words 00:02:00 Closing interviews 00:04:00 Conclusion Conclusion 00:01:00
Get ready for an exceptional online learning experience with the Marketing & Sales Training for Business bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Marketing & Sales Training for Business is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Marketing package has something for everyone. As part of the Marketing & Sales Training for Business package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Marketing bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Marketing Strategic Planning and Analysis for Marketing Complete Online Marketing & Advertising Course ETSY Marketing and Business Introduction To CPA Marketing Lead Generation with Attraction Marketing for Business Sales Skills Creating Highly Profitable Sales Funnels How To Build Sales Funnels With ClickFunnels NLP For Sales, Persuasion & Influence Sales Negotiation Training Course Sales Analysis in Excel Social Media Marketing Course -The Step-by-Step Guide Digital Marketing - Growth Hacking Techniques - Online Course Marketing Secrets for High Sales Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Marketing Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Marketing Bundle. Build a strong knowledge base in your chosen course via the Marketing Bundle. Benefit from the flexibility and convenience of online learning. With the Marketing package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Marketing & Sales Training for Business, a rich anthology of 15 diverse courses. Each course in the Marketing bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Marketing & Sales Training for Business bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Marketing & Sales Training for Business bundle offers you the flexibility and convenience to learn at your own pace. Make the Marketing package your trusted companion in your lifelong learning journey. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Marketing & Sales Training for Business bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in thiscourse. Career path Unleash your potential with the Marketing & Sales Training for Business bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Certificates CPD Quality Standard Certificate Digital certificate - Included Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99
***24 Hour Limited Time Flash Sale*** Real Estate Investment, Property Sales & Development Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Discover the ultimate real estate investment, property sales, and development bundle that will empower you with invaluable skills and knowledge. Our comprehensive Real Estate Investment, Property Sales & Development courses unlocks the secrets of real estate success, equipping you with proven real estate strategies to navigate the dynamic real estate market. Don't miss out on this opportunity to become a real estate expert and capitalize on the lucrative potential of the industry. Enroll now in this real estate Bundle and embark on your journey to dominate the real estate landscape! Key Features of the Real Estate Investment, Property Sales & Development Bundle: 3 QLS-Endorsed Courses: You'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Property Development Diploma QLS Course 02: Real Estate Investor Training QLS Course 03: Residential Property Sales 5 CPD QS Accredited Courses: Course 01: Social Housing and Tenant Management Course 02: Property Law & Taxation Course 03: Property Marketing Course 04: Financial Management Course 05: Mortgage Advisor Five Career Boosting Courses absolutely FREE: Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of the Real Estate Investment, Property Sales & Development Bundle: Master the foundational principles and techniques of Real Estate Investment, Property Sales & Development. Develop advanced proficiency in Real Estate Investment, Property Sales & Development methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Real Estate Investment, Property Sales & Development. Enhance your problem-solving and critical thinking abilities within the context of Real Estate Investment, Property Sales & Development. Cultivate strong communication and collaboration skills essential for success in Real Estate Investment, Property Sales & Development. The Real Estate Investment, Property Sales & Development bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Real Estate Investment, Property Sales & Development. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Real Estate Investment, Property Sales & Development bundle, giving you the recognition you deserve. Why Prefer This Real Estate Investment, Property Sales & Development Bundle? Real Estate FREE certificate accredited by CPDQS Get instant access to this Real Estate course. Learn Real Estate from anywhere in the world Real Estate is affordable and simple to understand Real Estate is an entirely online, interactive lesson with voiceover audio Lifetime access 24/7 tutor support Free assessments available Get a free student ID card! (£10 postal charge will be applicable for international delivery) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to enter the real estate industry. Real estate agents and brokers seeking to improve their sales skills and industry knowledge. Individuals are interested in pursuing a career in property management or real estate finance. Career path Property Developer Property Sales Agent Property Manager Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Duration 3 Days 18 CPD hours This course is intended for Project team members In this course, students learn how to successfully set up functions and customizing settings for pricing in Sales and Distribution. Course Outline Condition technique for definition and maintenance of prices, surcharges and discounts Creating condition tables, access sequences, and condition types Using prices and other conditions in sales documents Promotions and sales deals Introduction to rebate processing
Elevate your understanding of the business landscape with the "Sales, Marketing and Customer Relationship - Endorsed Certificate" bundle. This bundle combines three QLS-endorsed courses: Sales Training, Marketing Fundamentals, and Customer Relationship Management, offering you a profound theoretical understanding of these essential business pillars. Moreover, five additional CPD QS accredited courses enhance the core subjects. Learn about creating highly profitable sales funnels, sales negotiation, advanced marketing strategies, introduction to CPA Marketing, and strategies for landing a job in sales. Each QLS-endorsed course comes with a hardcopy certificate, confirming your knowledge acquisition in these critical business areas. Grasp this opportunity to understand the theories that underpin successful sales, marketing, and customer relationship management. Begin your journey towards mastering these business essentials today! Key Features of the Sales, Marketing and Customer Relationship - Endorsed Certificate Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Sales, Marketing and Customer Relationship - Endorsed Certificate bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Sales Training QLS Course 02: Marketing Fundamentals QLS Course 03: Customer Relationship Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Creating Highly Profitable Sales Funnels Course 02: Sales Negotiation Training Course Course 03: Marketing Strategies for Business Course 04: Introduction To CPA Marketing Course 05: Get a Job in Sales: Your Fast Track to Career Success In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Sales, Marketing and Customer Relationship - Endorsed Certificate courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Sales, Marketing and Customer Relationship - Endorsed Certificate Bundle: Understand the theories behind effective sales techniques. Gain a fundamental understanding of marketing fundamentals. Learn about managing customer relationships effectively. Discover the principles of creating profitable sales funnels. Understand negotiation techniques in sales. Learn about the latest marketing strategies for businesses. Get a theoretical understanding of CPA Marketing. The "Sales, Marketing and Customer Relationship - Endorsed Certificate" bundle is a comprehensive learning package that offers deep theoretical insights into essential business disciplines. This combination of three QLS-endorsed courses and five CPD QS accredited courses offers a robust and well-rounded learning experience. Explore the theoretical foundations of sales, delve into the fundamentals of marketing, and understand the intricacies of managing customer relationships. Additionally, acquire knowledge about sales funnels, negotiation techniques, advanced marketing strategies, CPA Marketing, and strategies for securing a job in sales. Equip yourself with the knowledge to understand and navigate the business world. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen to understand the theoretical basis of sales, marketing, and customer relationship management. Business students seeking a well-rounded understanding of key business disciplines. Professionals wanting to enhance their theoretical knowledge in these areas. Entrepreneurs looking for a comprehensive understanding of essential business operations. Career path Sales Manager: £25,000 - £60,000 per year. Marketing Executive: £20,000 - £35,000 per year. Customer Relationship Manager: £25,000 - £55,000 per year. Sales Funnel Strategist: £30,000 - £60,000 per year. CPA Marketer: £25,000 - £60,000 per year. Sales Negotiator: £18,000 - £40,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
***24 Hour Limited Time Flash Sale*** Sales Development Representative Diploma - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Sales Development Representative Diploma - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Sales Development Representative Diploma - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Sales Development Representative Diploma - CPD Certified Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Sales Development Representative Diploma - CPD Certified Career Bundle: Course 01: Sales Development Representative Diploma Course 02: Get a Job in Sales: Your Fast Track to Career Success Course 03: B2B Business Development Course 04: B2B Sales & Marketing Course 05: Learn to Create A Selling Strategy that Drives Sales Course 06: NLP For Sales, Persuasion & Influence Course 07: Increase Your Sales Through a Profitable Pricing Strategy Course 08: Product Management for Maximum Sales Course 09: Sales and Marketing Diploma Course 10: Email Marketing Strategies Course 11: Sales Analysis in Excel Course 12: Retail Management Skills Course 13: Telemarketing & Sales Training Course 14: Customer Service Essential Skills Diploma Course 15: Strategic Marketing & Planning Course 16: Ultimate Strategic Marketing Course: Digital Marketing Course 17: ETSY Marketing and Business Course 18: Marketing Strategies for Business Course 19: Affiliate Marketing Masterclass Course 20: Learn to Drive Traffic into Sales through Digital Marketing Course 21: Step-by-Step Guide to Defining and Sizing Your Market Course 22: CSR - Corporate Social Responsibility Course 23: Customer Relationship Management Course 24: Level 3 Diploma in Business Etiquette Course 25: Workplace Team Networking Diploma With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Sales Development Representative Diploma - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Sales Development Representative Diploma - CPD Certified course materials Get instant access to this Sales Development Representative Diploma - CPD Certified course Learn Sales Development Representative Diploma - CPD Certified from anywhere in the world 24/7 tutor support with the Sales Development Representative Diploma - CPD Certified course. Start your learning journey straightaway with our Sales Development Representative Diploma - CPD Certified Training! Sales Development Representative Diploma - CPD Certified premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Sales Development Representative Diploma - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Sales Development Representative Diploma - CPD Certified course. After passing the Sales Development Representative Diploma - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Development Representative Diploma - CPD Certified course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Sales Development Representative Diploma - CPD Certified skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Sales Development Representative Diploma - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Sales Development Representative Diploma - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary