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How to inspire others and build successful relationships. This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills (ISBN: 1912300087).

Percentages play a silent yet powerful role in our everyday decisions—whether it’s sorting out discounts, understanding interest rates, or figuring out proportions. The Mathematics Fundamentals - Percentages Course is tailored to help learners grasp the core principles of percentages without any complicated jargon or overwhelming equations. Clear, engaging, and neatly structured, this course takes the mystery out of percentage calculations and turns confusion into confidence. Designed for learners of all levels, this course breaks down the essentials into bite-sized, logical steps—making each concept stick with ease. Whether you're brushing up for exams, sharpening your skills for work, or just trying to finally make sense of supermarket sales, you’ll find this course refreshingly clear. From calculating increase and decrease to working through percentage change and reverse percentages, everything you need is right here—well explained and easy to follow. Learning Outcomes: Develop a foundational understanding of percentages and their applications in math Learn how to calculate percentages of numbers, increase or decrease numbers by percentages, and calculate compound interest Gain confidence in solving percentage problems and applying mathematical concepts Expand your understanding of practical applications of percentages in real-world scenarios Prepare for more advanced math courses or exams that involve percentages The Mathematics Fundamentals - Percentages course is designed to provide learners with a comprehensive understanding of percentages and their applications in math. Through engaging lessons, expert guidance, and a proven curriculum, learners will gain the skills and confidence they need to solve percentage problems. Upon completing this course, learners will have a solid foundation in percentages and be prepared for more advanced math courses or exams. With a focus on developing practical skills in calculating percentages, increasing or decreasing numbers by percentages, and calculating compound interest, this course is the key to unlocking your potential and achieving success in math. Mathematics Fundamentals - Percentages Course Curriculum Introduction Introduction Percentages Lesson 1 - Finding 10% by dividing by 10 Lesson 2 - Dividing by 10 with numbers that don't end in a zero Lesson 3 - Dividing decimals by 10 Lesson 4 - Dividing by 10 with decimals less than 10 Lesson 5 - Dividing by 10 with whole numbers less than 10 Lesson 6 - Dividing pennies by 10 Lesson 7 - Finding 20% of a number Lesson 8 - Practise finding 20% of a number Lesson 9 - Finding 5% of a number Lesson 10 - Practise finding 5% of a number Lesson 11 - Finding 1% of a number Lesson 12 - Practise finding 1% of a number Lesson 13 - Finding 2% of a number Lesson 14 - Finding 50% of a number Lesson 15 - Practise finding 50% of a number Lesson 16 - Finding 25% of a number Lesson 17 - Finding any percentage of any number Lesson 18 - Ways to find different percentages Lesson 19 - Practise finding any percentage of any number Lesson 20 - Practise finding any percentage of any number Lesson 21 - Using a calculator Lesson 22 - Practise using a calculator to find percentages of numbers Lesson 23 - Let's practise Lesson 24 - Let's practise Lesson 25 - Let's practise Lesson 26 - Let's practise Lesson 27 - Let's practise Lesson 28 - Let's practise Lesson 29 - Let's practise Lesson 30 - Let's practise Lesson 31 - Let's practise Lesson 32 - Let's practise Lesson 33 - Increasing a number by a percentage Lesson 34 - Increasing a number by a percentage Lesson 35 - Increasing a number by a percentage Lesson 36 - Increasing a number by a percentage on a calculator Lesson 37 - Increasing a number by a percentage on a calculator Lesson 38 - Increasing a number by a percentage on a calculator Lesson 39 - Decreasing a number by a percentage Lesson 40 - Decreasing a number by a percentage Lesson 41 - Decreasing a number by a percentage Lesson 42 - Decreasing a number by a percentage on a calculator Lesson 43 - Decreasing a number by a percentage on a calculator Lesson 44 - Simple interest and compound interest Lesson 45 - Simple interest and compound interest Lesson 46 - Compound interest formula Lesson 47 - Interest questions Lesson 48 - Interest questions Lesson 49 - Reverse percentages Lesson 50 - Reverse percentages Lesson 51 - Reverse percentages How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students struggling with percentages in their math classes Individuals seeking to improve their math skills for personal or professional reasons Professionals seeking to enhance their math skills in their careers Anyone interested in expanding their understanding of percentages and their applications in math Students preparing for math exams or courses that involve percentages Career path Accountant Financial analyst Statistician Data analyst Economist £20,000 - £70,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

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Register on the Become the Best Salesperson - Buying Selling Bitcoin today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Become the Best Salesperson - Buying Selling Bitcoin is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Become the Best Salesperson - Buying Selling Bitcoin Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Become the Best Salesperson - Buying Selling Bitcoin, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Become the Best Salesperson - Buying Selling Bitcoin Module 01: The Way to Get Money 00:08:00 Module 02: The 4Ps Method 00:04:00 Module 03: Dont Be a Nice Guy! 00:06:00 Module 04: Take the Next Step 00:06:00 Module 05: The Strainght Line Selling Method 00:06:00 Module 06: The Effective Way to Repond to Objections 00:08:00 Module 07: The secret of Abundance 00:06:00 Module 08: The Beauty of the Up Sale 00:05:00 Module 09: 6 Principles of Influence 00:08:00 Module 10: Feel Like a Leader 00:03:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00

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The comprehensive Salesforce Heroku has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Salesforce Heroku today, and learn from the very best the industry has to offer! This best selling Salesforce Heroku has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Salesforce Heroku is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Salesforce Heroku is CPD-accredited, so you can be confident you're completing a quality training course which will boost your CV and enhance your career potential. The Salesforce Heroku is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Salesforce Heroku, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Salesforce Heroku will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Salesforce Heroku to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Crypto Trading and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Crypto Trading bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Crypto Trading course that will enhance your skills and prepare you for the competitive job market. Also, our Crypto Trading experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Crypto Trading, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Crypto Trading Bundle Consists of the following Premium courses: Course 01: Cryptocurrency: Wallets, Investing & Trading Course 02: Cryptocurrency and Bitcoin Margin Trading on Binance Guide Course 03: Cryptocurrency Mining Online Course Course 04: Cryptocurrency/Forex/Stock Market Trading with Elliot waves Course 05: Bitcoin Payment in Your Business Course 06: Become the Best Salesperson - Buying Selling Bitcoin Course 07: Java Certification Cryptography Architecture Course 08: Basics Blockchain Course 09: Integration of Blockchain dapps with WEB3.JS Course 10: Advanced Blockchain Coding Course 11: Data Center Training Essentials: General Introduction Course 12: Business Intelligence and Data Mining Masterclass Course 13: Encryption Course 14: Level 3 Cyber Security Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Bundle Course 01: Cryptocurrency: Wallets, Investing & Trading Welcome to the Course! Introduction to Cryptocurrency Purchase Cryptocurrency | How to Purchase Any Cryptocurrency Cryptocurrency Wallets & Storage | How to Setup & Add Cryptocurrency to Wallets Cryptocurrency Investing | Investing Strategies & Tips for Cryptocurrency Cryptocurrency Trading | Technical Analysis, Candlestick Charts & Strategies BONUS SECTION: Steemit | How to Get Started on Steemit CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this course expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Cryptocurrency: Wallets, Investing & Trading) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Cryptocurrency: Wallets, Investing & Trading) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Kickstart your career in the property sector and learn how to let and manage residential properties with the Assistant Property Manager course. This course covers everything you need to know about managing a property, from property standards to tenancy management. This course will also benefit landlords who want to develop their understanding of the laws and legislation surrounding property management.  In this comprehensive training program, you will learn about the fundamental practices of property management, such as viewings, negotiating selling prices and valuing a property. You will also learn what is included in a property visit and inspection. Finally, you'll explore the skills needed to become an assistant property manager and the requirements for setting up a property management company. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course.  To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for?​ This Assistant Property Manager course is suitable for aspiring property managers and landlords. It is a beginner's training course for those who are new to the industry and want to develop the skills and knowledge to fast track their career.