343 Sales Manager courses in Cardiff delivered On Demand

Looking to establish a successful career in real estate? The Estate Agent & Property Development online course is here to help you achieve your goals! Whether you're a professional seeking to upskill, a beginner looking to learn the ropes, or a freelancer wanting to grow your business, this course has something for everyone. The demand for estate agents and property developers is at an all-time high, with the global real estate market projected to reach $4.26 trillion by 2025. This means there is a growing need for professionals with expertise in this field, and this course can equip you with the knowledge and skills necessary to succeed. With the Estate Agent & Property Development course, you can also look forward to an attractive salary range. As per recent reports, the average salary for an estate agent or property developer ranges from $40,000 to $100,000 per year, with an estimated monthly income of $3,000 to $8,000. Learning Outcomes Estate Agent & Property Development Level 3 Diploma: You will be able to do the following after successfully completing the Estate Agent Training course: Gain a comprehensive understanding of the role of an Estate Agent Learn how to list and sell properties effectively Understand the valuation process and how to negotiate effectively Develop skills in letting and managing properties Discover the latest technologies for Estate Agents Learn how to comply with regulations in the industry Understand the role and responsibilities of a Property Manager Gain insights into changes in the UK property market and how to seize new opportunities Courses included in this Estate Agent & Property Development Bundle: Course 01: Estate Agent & Property Management Course 02: Residential Property Sales Course 03: Social Housing and Tenant Management Level 2 Course 04: Conveyancing- Online Diploma Course Course 05: Portfolio Building for Property Course 06: Property Law and Legislation Course 07: WELL Building Standard Course 08: Sales: Psychology of Customers Course 09: Property Development Diploma Course 10: Understanding Wills and Probate Laws - Level 2 Course 11: Real Estate Investor Training Course 12: UK Tax Reforms and HMRC Legislation Course 13: Property Marketing Course 14: Complete Online Marketing & Advertising Course Course 15: Business Writing Course 16: Facilities Management Level 3 Course 18: Basic Business Finance Course 14: Finance: Financial Risk Management Course 19: Effective Communication Skills Course 20: Customer Relationship Management So enrol now in this Estate Agent & Property Development training to advance your career! Estate Agent & Property Development Curriculum of The Estate Agent & Property Management Bundle ***Estate Agent & Property Development *** **Estate Agent** 01 - Estate Agent: An Introduction 02 - Different Types of Estate Agents 03 - Getting Started on the Job 04 - Listing Property: Finding the Sellers 05 - Valuation Process 06 - Negotiating as Estate Agent 07 - Selling Property: Finding the Buyers 08 - Letting Property 09 - Technology for Estate Agents 10 - Regulation of Estate Agents **Property Management** 1 - Introduction to Property Management 2 - The Role and Responsibilities of a Property Manager 3 - Listing Properties and Marketing 4 - The Letting Process and Tenancy Agreement 5 - The Property Management Process 6 - Keeping Tenants Long Term 7 - Regulations of Property Management 8 - Changes in the UK Property Market: An Opportunity How will I get my Certificate? After successfully completing the Estate Agent & Property Development course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Estate Agent & Property Development The Estate Agent Bundle Course will be very beneficial and helpful, especially to the following careers: Entrepreneurs Businessman Real Estate Agents Real Estate Investors Real Estate Sales Consultant and Specialists Marketing and Promotions Specialist Sales and Promotions Specialist Sales Manager Marketing Manager Product Creator Realtor Requirements Estate Agent & Property Development Career path This Estate Agent & Property Development training bundle is ideal for anyone looking to start a career in the field of real estate, which includes the following related professions: Property Developer Real Estate Agent, Investor & Analyst Property Manager Real Estate Development Manager Property Sales Administrator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Estate Agent & Property Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Boost Your Career By Enrolling In Bundle To Overcome Your Challenges! Get a Free QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Marketing and boost your career, then take a step in the right direction with this industry-standard, comprehensive Marketing bundle of courses, which are well organised. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Marketing package, you will not be charged any extra fees. This Bundle Package includes : Course 01: Advanced Diploma in Marketing at QLS Level 7 10 Additional CPDQS Accredited Premium Courses - Course 01: Creative Marketing Plan Course 02: Strategic Marketing & Planning Course 03: Lead Generation Course 04: Social Media Marketing Strategy Course 05: SEO and Digital Marketing Diploma Course 06: Digital Marketing for Business Course 07: Video Marketing Course 08: Telemarketing & Sales Training Course 09: Corporate Social Responsibility (CSR) Course 10: Business Training: Communication Skills Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! Course 1: Advanced Diploma in Marketing at QLS Level 7 Module 01: Basics Module 02: Process Module 03: Strategic Planning Module 04: Market Sales Environment Module 05: Market Segmentations Module 06: Consumer Buying Behaviour Module 07: Business Markets and Buying Behaviour Module 08: Sales Research Module 09: Product Strategy Module 10: Branding Strategy Module 11: Product Life Cycle Module 12: Pricing Strategy Module 13: Sales Channels Module 14: Integrated Communications Module 15: Advertising and Sales Promotion Module 16: Personal Selling and Public Relations Module 17: Direct and Digital Programmed Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Marketing at QLS Level 7 exams. CPD 290 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path This bundle is perfect for those engaged in a role that requires promotional skills to be used. As such, it covers the following careers and roles: Sales Manager Market Coordinator Sales Consultant Public Relations Personnel The annual pay in this industry will range from £20,000 to £65,000 a year. Certificates Advanced Diploma in Marketing at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Marketing at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). Certificate Accredited by CPDQS Digital certificate - £10 Upon passing the Marketing Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Advance your career in one of the most in-demand fields today with our comprehensive Digital Marketing, Sales & Lead Generation course bundle. In the UK, marketing professionals are sought after like never before, with an attractive income potential and promising job prospects. This 6-course bundle covers all you need to succeed in the digital marketing and sales industry. From strategic marketing planning and in-depth sales analysis, to lead generation strategies and ground-breaking growth hacking techniques, we've got you covered. Uncover the secrets behind high-sales performance and master the art of negotiation to close deals like a pro. By opting for this meticulously designed bundle, you will gain a holistic understanding of the marketing landscape and elevate your sales skills to new heights. With the knowledge gained, you will be equipped to implement strategic plans, generate high-quality leads, and achieve outstanding sales targets. Our comprehensive course material offers extensive insights into the rapidly evolving digital marketing space. It empowers you to make data-driven decisions, leverage the power of attraction marketing, and uncover the secrets behind sustainable business growth. Embrace this learning journey and unlock a world of opportunities in digital marketing and sales! This Digital Marketing, Sales & Lead Generation Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Strategic Planning and Analysis for Marketing Course 02: Lead Generation with Attraction Marketing for Business Course 03: Sales Negotiation Training Course Course 04: Sales Analysis in Excel Course 05: Digital Marketing - Growth Hacking Techniques Course 06: Marketing Secrets for High Sales Learning Outcomes By the end of this Digital Marketing, Sales & Lead Generation bundle course, learners will be able to: Understand and implement strategic marketing plans. Generate high-quality leads using attraction marketing. Master sales negotiation techniques to close deals effectively. Perform sales analysis using Excel proficiently. Implement growth hacking techniques in digital marketing. Uncover and apply marketing secrets for high sales. Understand and adapt to changing marketing and sales trends In this Digital Marketing, Sales & Lead Generation bundle course, you'll begin with strategic planning and analysis, delving into the intricacies of creating a successful marketing plan. Next, you'll learn about the power of attraction marketing, understanding how to draw customers to your business with ease. The art of negotiation isn't just for diplomats; it's a crucial skill in sales, and our course helps you become a master of it. Taking a data-driven approach, you'll also learn how to use Excel for sales analysis, giving you a critical edge in the competitive market. Meanwhile, our course on growth hacking techniques provides innovative strategies to supercharge your digital marketing efforts. Lastly, we reveal the secrets behind high sales, unveiling techniques that have proved successful time and again. Throughout these courses, you'll discover how to combine these skills to create robust marketing strategies that drive impressive sales results. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Digital Marketing, Sales & Lead Generation bundle course is ideal for: Aspiring Digital Marketing Professionals. Sales Executives and Managers. Business Owners looking to enhance their marketing strategies. Anyone interested in mastering sales and lead generation. Requirements You will not need any prior background or expertise to enrol in this bundle! Career path Digital Marketing Strategist Lead Generation Specialist Sales Analyst Business Development Manager Sales Manager Marketing Director Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

In today's competitive marketplace, a solid understanding of sales and management is essential for any business seeking to boost its sales performance and grow its market share. The "Sales and Management in Selling" course offers a comprehensive insight into the principles of sales, focusing on effective management strategies that drive success. It is designed to enhance your understanding of consumer behaviour, market trends, and sales techniques that are key to achieving long-term business objectives. Through this course, learners will develop a nuanced approach to managing sales teams, improving customer relationships, and driving business profitability. The course content has been meticulously crafted to equip individuals with the knowledge required to tackle sales challenges head-on and manage teams that perform at their best. By covering everything from sales techniques to the intricacies of effective management, participants will gain valuable insights that can be applied across a wide range of business settings. Whether you're new to the world of sales or looking to refine your existing skills, this course provides the necessary foundation to excel. Dive in and discover how a well-managed sales strategy can transform your business outcomes. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Sales and Sales Growth Module 2: Sales Presentation and Selling Module 3: Sales Negotiations and Dealing with Customers Module 4: Marketing and Sales Module 5: Strategic Planning and Development Module 6: Planning and Market Analysis Module 7: Consumer Buying Behaviour and Customer Analysis Module 8: Branding and Pricing Strategy Module 9: CRM Fundamentals and Strategies Module 10: Customer Service and Communication Skills Learning Outcomes Strategize sales growth initiatives with precision and agility. Deliver compelling sales presentations, showcasing product value effectively. Navigate negotiations with finesse, fostering positive customer relationships. Integrate marketing strategies seamlessly into the sales process. Develop strategic plans for sustainable business expansion. Analyse market dynamics and consumer behaviour to inform decision-making. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals seeking career advancement. Marketing professionals aiming to enhance sales collaboration. Business owners keen on boosting sales performance. Entry-level professionals aspiring to excel in sales. Customer service representatives looking to broaden their skill set. Entrepreneurs aiming to master sales and business development. Individuals exploring a career shift towards sales. Anyone desiring a comprehensive understanding of sales management. Career path Sales Manager Marketing Executive Business Development Specialist Customer Relationship Manager Retail Sales Consultant Account Executive Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Hospitality & Catering Now! The Hospitality & Catering industries make use of fundamental to advanced-level abilities to help you find your way and progress in your career. As a result, you can improve your professional abilities and fundamental knowledge to the degree of expertise required for your work. Additionally, this Hospitality & Catering course will give your resume more credibility and make you stand out to potential employers. Throughout the curriculum, you will study customer service, hotel management, and catering management. HACCP training will also be made available. You will discover in this program how to recognise differences among cultures and collaborate with ease. Some basic rules of food hygiene are also covered. Along with this Hospitality & Catering course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 1: Level 3 Hospitality Management Course Course 2: Catering Management Course 3: Event Planning Course 4: Hospitality and Catering - Food Safety Level 3 Course 5: Concierge Course 6: Customer Relationship Management Course 7: HACCP Training Course 8: Food Allergen Awareness Course 9: Working Effectively Across Cultures Course 10: Personal Hygiene Course 11: Time Management Training Learning Outcomes of Hospitality & Catering Bundle Introduction to hospitality management Explore the topics of catering management and the event planning process. Get familiar with HACCP training and personal hygiene. Discover the aspects of food allergen awareness. Learn how to work effectively across cultures. Benefits you'll get choosing Apex Learning for this Hospitality & Catering: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the Hospitality Management course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the Hospitality & Catering course from your computer, tablet or mobile device CPD accredited Hospitality & Catering bundle - improves the chance of gaining professional skills Curriculum of the Hospitality & Catering Bundle Course 1: Level 3 Hospitality Management Course Introduction An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology How will I get my Certificate? After successfully completing the Hospitality & Catering course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Hospitality & Catering bundle. Requirements Our Hospitality & Catering is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Complete the Hospitality & Catering course to increase the value of your CV and open yourself to multiple job sectors. Such as, Hotel manager Catering sales manager Banquet server Event manager. Hotel general manager. Sommelier. Food service director. These jobs, on average, pay between £22,000 to £60,000 per year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Hospitality Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The aim of a "Cost Volume Profit (CVP) Analysis" course is to provide learners with a comprehensive understanding of the principles and applications of CVP analysis in managerial accounting.After the successful completion of the course, you will be able to learn about the following, Understand CVP Analysis. Understanf Breakeven Point. Calculate Margin of Safety. Explore Operating Leverage. Understand Sales Mix. Analyze Sales Mix and Break-even Analysis. In a Cost Volume Profit (CVP) Analysis course, one can expect to learn about the principles and applications of CVP analysis in managerial accounting. The course will cover topics such as fixed and variable costs, contribution margin, breakeven point, and margin of safety. Student will learn how to use these concepts to make informed decisions about pricing strategies, product mix, and production volume. Student will also learn how to create and interpret CVP analysis charts and graphs, which can help you visualize the relationship between costs, sales volume, and profits. Additionally, you'll explore the impact of various factors on CVP analysis, such as changes in sales volume, costs, and product mix. The Understanding Cost Volume Profit Analysis course teaches key concepts and tools related to CVP analysis. Participants will learn about the uses and benefits of CVP analysis, the calculation of the breakeven point, the margin of safety, operating leverage, and sales mix. The course will also cover the impact of changes in the sales mix on breakeven analysis and profits. It is suitable for individuals in accounting, finance, operations, or business management roles, or anyone looking to improve their financial analysis skills. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Cost Volume Profit Analysis Self-paced pre-recorded learning content on this topic. Understanding Cost Volume Profit Analysis Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Financial Analyst Business Manager Operations Manager Management Accountant Financial Controller Cost Accountant Strategic Planner Chief Financial Officer (CFO) Budget Analyst Sales Manager. Investment Advisor Financial Planner Wealth Management Specialist Mutual Fund Manager Investment Analyst Portfolio Manager Financial Consultant Retirement Planning Specialist Investment Operations Specialist Securities Trader Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Master the art of understanding and managing emotions with our comprehensive online course on Emotional Intelligence. Whether you're looking to excel in your personal or professional life, Emotional Intelligence is the key to success, and our program is designed to equip you with the necessary skills and knowledge to thrive in any situation. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Emotional Intelligence Online Training, learners will explore the concept and importance of emotional intelligence. They will develop skills to recognize, understand, and manage their emotions effectively. Participants will learn techniques to regulate their emotions and enhance verbal and non-verbal communication skills for better interpersonal relationships. They will also discover ways to make a positive impact in various aspects of life and gain control over their emotional responses. Moreover, learners will delve into social management and responsibility, understanding how their emotions affect others and their roles in different social contexts. Additionally, the curriculum covers business practices, teaching learners how emotional intelligence influences professional success and effective leadership in the workplace. Through this comprehensive training, participants will acquire valuable insights and practical strategies to navigate emotions skillfully in personal and professional life. Course Curriculum: Module 01: What is Emotional Intelligence Module 02: Skills in Emotional Intelligence Module 03: Tools to Regulate Your Emotions Module 04: Verbal Communication Skills Module 05: Non-Verbal Communication Skills Module 06: Making an Impact Module 07: Gaining Control Module 08: Social Management and Responsibility Module 09: Business Practices (I) Module 10: Business Practices (II) Learning Outcomes: Define Emotional Intelligence and its significance in personal development. Acquire skills to manage emotions effectively in various situations. Utilize tools for regulating emotions in professional and personal contexts. Enhance verbal communication skills for clearer expression and understanding. Develop non-verbal communication skills to convey messages accurately. Demonstrate effective social management and responsibility in diverse environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal and professional growth opportunities. Employees aiming to improve interpersonal relationships and communication skills. Managers and leaders striving to create positive work environments. Entrepreneurs want to enhance their business interactions and leadership abilities. Students preparing for future career advancements and challenges. Career path Human Resources Manager Executive Coach Sales Manager Customer Service Manager Team Leader Business Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Description Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries. The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and team and how to work under stress. Who is the course for? Anyone who deals with customers on daily basis in any kind of job or business Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Executive/Officer Marketing Executive/Officer Sales Manager Marketing Manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Customer Service Course 00:20:00 Final Exam Final Exam-Customer Service Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00