Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The course includes core concepts describing how different types of work (value streams) are built, tested and delivered ?end-to-end? from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods. This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - PLANNING AND BUILDING A SERVICE VALUE STREAM Tackling the concepts and challenges related to SVS Using the ?shift left? approach The true value of information and technology across the SVS 2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT Using the value stream to design, develop and transition new services Adding to a value stream by leveraging ITIL practices Providing user support Furthering the value stream for support through ITIL practices 3 - CREATING, DELIVERING AND SUPPORTING SERVICES Coordinate, prioritize and structure activities The value of buy vs. build, sourcing, and service integration and management
Become a certified Lean Six Sigma Green Belt with our dynamic, interactive, and project based training sessions, now running in the Republic of Ireland.
Implementing Scrum for Teams: In-House Training Scrum is an iterative, incremental framework for developing products. It allows the team to deliver a potentially shippable set of functionalities for each iteration, providing the agility needed to respond to rapidly changing requirements. These characteristics have led to Scrum becoming the most popular method in the world of Agile projects. This two-day course provides a practical approach to implementing the Scrum method on your projects. You will learn how to initiate a Scrum project, how to build a Product Backlog, containing user stories, and how to plan and estimate releases and iterations. You will learn how to conduct Scrum events, such as the Sprint Planning Meeting, and how to track progress during an iteration. You will apply what you learn in a series of hands-on, team-based activities and simulations that take you through the entire Scrum process. The overall goal of the course is to enable you to successfully apply the Scrum method on appropriate projects in your environment. What you will Learn At the end of this program, you will be able to: Teach-back Agile and Scrum foundation concepts Initiate a Scrum Project Conduct Team Sprint Planning and Sprint Review meetings Develop Release Plans (including effective user stories and priorities) Build a Sprint plan (including effective estimates) Executive a Sprint (including essential Scrum ceremonies) Implement Scrum in your environment Foundation Concepts Agile Mindset, Values, and Tenets Agile Benefits and Methods Scrum Overview Teams: Self-Managing, Self-Organizing, and Self-Improving Initiating a Scrum Project 'Sprint Zero' Activities Defining the Vision The Product Backlog and User Stories Acceptance Criteria Story Map Planning Releases Planning releases Estimating user stories Prioritizing user stories Selecting a Sprint length Estimating velocity Creating a release plan Planning a Sprint The Sprint Planning Meeting Building the Sprint Backlog Creating a Sprint Plan Running a Sprint Conduct a Sprint Burn-down and Burn-up Charts Negotiating Changes During a Sprint The Sprint Review Meeting Sprint Retrospective Releasing into Production Closing the Scrum Project Implementing Scrum Scrum Simulation Exercise Conditions of Success for Implementing Scrum
Live online course with study materials and certificate of completion included This beginner's WordPress course will enable you to create your own website using the world's favourite content management system. The user friendly web based software enables you to quickly and easily get your website up and running. This one day course will teach you how to write, edit and manage your WordPress site and also to use image, audio and video content. Whether you are seeking to learn WordPress for your own personal posts or for business and marketing purposes this course will get you up and running right away. Resources Introduction to WordPress Description Completing this course will enable you to do the following and more: Become familiar with the WordPress CMS Install and configure WordPress Manage WordPress themes Understand the WP interface and the dashboard Add users and assigning different user roles Set-up reading options Create, add, update and assign menus Understand Posts and Pages Edit and format content Use the Gutenberg block editor Create and manage your homepage Carry out customisations Understand SEO optimisation For the full course content please download the course information pdf listed above. Who is this course for? This workshop is suitable for anyone with basic PC or Mac skills who wishes to learn how to create and manage websites with WordPress. No previous knowledge or experience of WordPress is necessary. Requirements Attendees should have basic PC or Mac skills. You will need a broadband internet connection to participate in this live online course. Certificates Certificate of completion Digital certificate - Included
Description Tree Surgeon Diploma Are you intrigued by the world of tree care and wish to turn this passion into a profession? The Tree Surgeon Diploma is a comprehensive online course designed to introduce you to the intricacies of tree surgery and its associated practices. This exclusive online programme is meticulously crafted to help you develop the required knowledge and skill set to excel in the domain of tree care. Begin your journey with a profound understanding of the Art and Science of Tree Surgery. This segment covers the foundational theories and practices, setting the stage for more advanced modules. As you progress, familiarise yourself with the Essential Tree Surgery Tools and Equipment, understanding their correct use and maintenance to ensure optimal tree health and safety. A key component of the Tree Surgeon Diploma is Tree Assessment and Diagnosis. Here, you'll learn to meticulously assess trees for health, structural issues, and potential risks. Recognising the signs early can lead to effective intervention and can often prevent irreversible damage. Pruning Techniques and Best Practices form another crucial part of this diploma. Pruning not only enhances the tree's aesthetics but also its health and vitality. This module ensures you grasp the nuances of when, why, and how to prune to achieve desired results. In certain situations, tree removal becomes inevitable. The Tree Removal and Stump Grinding segment equips you with the know-how to safely and efficiently remove trees and stumps, minimising the impact on the surrounding environment. Additionally, the Tree Cabling and Bracing section introduces you to the techniques of strengthening weakened trees, enabling them to withstand external pressures like high winds or structural imbalances. This extends the lifespan of the tree and maintains safety standards. Emergencies can arise anytime, and the Tree Surgeon Diploma ensures you're prepared. The Emergency Tree Care module teaches rapid and effective responses to unexpected situations, ensuring minimal damage and maximum safety. Conservation is an integral aspect of tree care. The Tree Preservation and Conservation unit focuses on methods to protect and preserve trees, highlighting their role in maintaining ecological balance and biodiversity. For those looking to turn their passion into a profession, the Running a Tree Surgery Business section offers insights into the operational, financial, and managerial aspects of running a successful tree surgery enterprise. Finally, the Future Trends and Challenges in Tree Surgery segment ensures that you are well-prepared for the changing dynamics of the field. Staying updated with the latest trends and challenges will enable you to adapt and evolve, ensuring longevity in your tree surgery career. The Tree Surgeon Diploma, offered exclusively online, provides flexibility and convenience, allowing you to learn at your own pace, anytime and anywhere. This diploma doesn't just equip you with technical skills but also instills a deep appreciation for trees and their significance in our world. Embark on this educational journey and transform your passion for trees into a promising and fulfilling career with the Tree Surgeon Diploma. What you will learn 1:The Art and Science of Tree Surgery 2:Essential Tree Surgery Tools and Equipment 3:Tree Assessment and Diagnosis 4:Pruning Techniques and Best Practices 5:Tree Removal and Stump Grinding 6:Tree Cabling and Bracing 7:Emergency Tree Care 8:Tree Preservation and Conservation 9:Running a Tree Surgery Business 10:Future Trends and Challenges in Tree Surgery Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Mac Support for PC, PC and Mac Support, PC to Mac support
The ability to identify and respond to changing trends is a hallmark of a successful business. Whether those trends are related to customers and sales, or to regulatory and industry standards, businesses are wise to keep track of the variables that can affect the bottom line. In today's business landscape, data comes from numerous sources and in diverse forms.
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
In-house training courses on electric and hydrogen vehicle technologies, charging infrastructure and how they work.