This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.
Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.
A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.
Getting the design and implementation of your recruitment and selection process right is the first critical step to attracting great people into your business.
Recruiting great people to our organisations is the key to high performance and sustainable business success.
Are You Running Out Of Ideas, And Patience, To Get Your Dog To Stop Pulling On Lead? Let Me Help You With My Dedicated Loose Lead Walking Programme.
Build confidence & capability and engage in meaningful dialogue about race.
Develop confidence & capability in delivering to the camera & conducting interviews. Develop your own personal brand & impact on camera whether in person 'live', pre-recorded or online.
Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.
Understanding and applying the rules on means assessment and providing the right evidence can be difficult given the many various circumstances that must be accounted for with each client. This course will discuss the key aspects of the LAA’s Means Assessment guidance, with discussions on topics such as whose resources should be considered; rules on income, deductions, and capital; evidence requirements - and common errors that are made; rules on allowances (e.g. subject matter of dispute; and how to find and interpret guidance for less common circumstances (e.g. self-employed clients). Means Assessment Guidance is often the same for controlled work and licensed work, but there are some subtle differences on occasion, and the course will highlight some of the main differences in rules. Target Audience This course is aimed at anyone involved in making civil legal aid applications or assessing civil legal help work for financial eligibility. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Steve Keeling, Consultant, DG Legal Steve joined DG Legal after leaving the Legal Aid Agency in August 2016. In his 17 years at the LAA, he worked in the audit team as both auditor and manager and was a Contract Manager for several years. Steve is also a certified SQM auditor and undertakes audits on behalf of Recognising Excellence as well as running training sessions for the SQM Audit Team periodically.