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Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Data Analysis with Excel
By Compliance Central
Are you looking to enhance your Data Analysis with Excel skills? If yes, then you have come to the right place. Our comprehensive course on Data Analysis with Excel will assist you in producing the best possible outcome by mastering the Data Analysis with Excel skills. The Data Analysis with Excel is for those who want to be successful. In the Data Analysis with Excel, you will learn the essential knowledge needed to become well versed in Data Analysis with Excel. Our Data Analysis with Excel starts with the basics of Data Analysis with Excel and gradually progresses towards advanced topics. Therefore, each lesson of this Data Analysis with Excel is intuitive and easy to understand. Why would you choose the Data Analysis with Excel from Compliance Central: Lifetime access to Data Analysis with Excel materials Full tutor support is available from Monday to Friday with the Data Analysis with Excel Learn Data Analysis with Excel skills at your own pace from the comfort of your home Gain a complete understanding of Data Analysis with Excel Accessible, informative Data Analysis with Excel learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Data Analysis with Excel bundle Study Data Analysis with Excel in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Data Analysis with Excel Improve your chance of gaining in demand skills and better earning potential by completing the Data Analysis with Excel Data Analysis with Excel Curriculum Breakdown of the Data Analysis with Excel Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Working with Lists Sort Data Filter Data Query Data with Database Functions Outline and Subtotal Data Analyzing Data Apply Intermediate Conditional Formatting Apply Advanced Conditional Formatting Visualizing Data with Charts Create Charts Modify and Format Charts Use Advanced Chart Features Using PivotTables and PivotCharts Create a PivotTable Analyze PivotTable Data Present Data with PivotCharts Filter Data by Using Timelines and Slicers Working with Multiple Worksheets and Workbooks Use Links and External References Use 3-D References Consolidate Data Using Lookup Functions and Formula Auditing Use Lookup Functions Trace Cells Watch and Evaluate Formulas Automating Workbook Functionality Apply Data Validation Search for Invalid Data and Formulas with Errors Work with Macros Creating Sparklines and Mapping Data Create Sparklines MapData Forecasting Data Determine Potential Outcomes Using Data Tables Determine Potential Outcomes Using Scenarios Use the Goal Seek Feature Forecasting Data Trends CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Data Analysis with Excel helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Data Analysis with Excel. It is also great for professionals who are already working in Data Analysis with Excel and want to get promoted at work. Requirements To enrol in this Data Analysis with Excel, all you need is a basic understanding of the English Language and an internet connection. Career path The Data Analysis with Excel will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Data Analysis with Excel. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Microsoft Office Course
By Compliance Central
Are you looking to enhance your Microsoft Office Course skills? If yes, then you have come to the right place. Our comprehensive course on Microsoft Office Course will assist you in producing the best possible outcome by mastering the Microsoft Office Course skills. The Microsoft Office Course is for those who want to be successful. In the Microsoft Office Course, you will learn the essential knowledge needed to become well versed in Microsoft Office Course. Our Microsoft Office Course starts with the basics of Microsoft Office Course and gradually progresses towards advanced topics. Therefore, each lesson of this Microsoft Office Course is intuitive and easy to understand. Why would you choose the Microsoft Office Course from Compliance Central: Lifetime access to Microsoft Office Course materials Full tutor support is available from Monday to Friday with the Microsoft Office Course Learn Microsoft Office Course skills at your own pace from the comfort of your home Gain a complete understanding of Microsoft Office Course Accessible, informative Microsoft Office Course learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Microsoft Office Course bundle Study Microsoft Office Course in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Microsoft Office Course Improve your chance of gaining in demand skills and better earning potential by completing the Microsoft Office Course Microsoft Office Course Curriculum Breakdown of the Microsoft Office Course Section 01: Getting Started Section 02: Excel 2021: Basics Section 03: Excel 2021: Rows, Columns, and Cells Section 04: Excel 2021: Data Handling Section 05: Excel 2021: Page Setting Up and Print Section 06: Excel 2021: Sorting and Filtering Section 07: Excel 2021: Writing Formulas Section 08: Excel 2021: Advanced Formulas Section 09: Excel 2021: XLOOKUP only for 2021 and Office 365 Section 10: Excel 2021: Data and Tools Section 11: Excel 2021: Formatting data and tables Section 12: Excel 2021: Pivot Tables Section 13: Excel 2021: Charts Section 14: PowerPoint 2021: Course Introduction Section 15: PowerPoint 2021: Basics Section 16: PowerPoint 2021: Text and Bullet Options Section 17: PowerPoint 2021: Adding Graphic Assets Section 18: PowerPoint 2021: Picture Formatting Section 19: PowerPoint 2021: SmartArt Graphics Section 20: PowerPoint 2021: Working with Tables Section 21: PowerPoint 2021: Working with Charts Section 22: PowerPoint 2021: Adding Multimedia Section 23: PowerPoint 2021: Working with Transition Section 24: PowerPoint 2021: Animation Section 25: PowerPoint 2021: Slideshow Effects Section 26: Word 2021: Introduction Section 27: Word 2021: Basics Section 28: Word 2021: Word Formatting Section 29: Word 2021: Tables Section 30: Word 2021: Styles Section 31: Word 2021: Page Layout Section 32: Word 2021: Envelops and Lables Section 33: Word 2021: Mail Merges Section 34: Word 2021: Review and Printing CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Microsoft Office Course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Microsoft Office Course. It is also great for professionals who are already working in Microsoft Office Course and want to get promoted at work. Requirements To enrol in this Microsoft Office Course, all you need is a basic understanding of the English Language and an internet connection. Career path The Microsoft Office Course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Microsoft Office Course. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Microsoft Office All-in-One Package
By Compliance Central
Are you looking to enhance your Microsoft Office All-in-One Package skills? If yes, then you have come to the right place. Our comprehensive course on Microsoft Office All-in-One Package will assist you in producing the best possible outcome by mastering the Microsoft Office All-in-One Package skills. The Microsoft Office All-in-One Package is for those who want to be successful. In the Microsoft Office All-in-One Package, you will learn the essential knowledge needed to become well versed in Microsoft Office All-in-One Package. Our Microsoft Office All-in-One Package starts with the basics of Microsoft Office All-in-One Package and gradually progresses towards advanced topics. Therefore, each lesson of this Microsoft Office All-in-One Package is intuitive and easy to understand. Why would you choose the Microsoft Office All-in-One Package from Compliance Central: Lifetime access to Microsoft Office All-in-One Package materials Full tutor support is available from Monday to Friday with the Microsoft Office All-in-One Package Learn Microsoft Office All-in-One Package skills at your own pace from the comfort of your home Gain a complete understanding of Microsoft Office All-in-One Package Accessible, informative Microsoft Office All-in-One Package learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Microsoft Office All-in-One Package bundle Study Microsoft Office All-in-One Package in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Microsoft Office All-in-One Package Improve your chance of gaining in demand skills and better earning potential by completing the Microsoft Office All-in-One Package Microsoft Office All-in-One Package Curriculum Breakdown of the Microsoft Office All-in-One Package Section 01: Getting Started Section 02: Excel 2021: Basics Section 03: Excel 2021: Rows, Columns, and Cells Section 04: Excel 2021: Data Handling Section 05: Excel 2021: Page Setting Up and Print Section 06: Excel 2021: Sorting and Filtering Section 07: Excel 2021: Writing Formulas Section 08: Excel 2021: Advanced Formulas Section 09: Excel 2021: XLOOKUP only for 2021 and Office 365 Section 10: Excel 2021: Data and Tools Section 11: Excel 2021: Formatting data and tables Section 12: Excel 2021: Pivot Tables Section 13: Excel 2021: Charts Section 14: PowerPoint 2021: Course Introduction Section 15: PowerPoint 2021: Basics Section 16: PowerPoint 2021: Text and Bullet Options Section 17: PowerPoint 2021: Adding Graphic Assets Section 18: PowerPoint 2021: Picture Formatting Section 19: PowerPoint 2021: SmartArt Graphics Section 20: PowerPoint 2021: Working with Tables Section 21: PowerPoint 2021: Working with Charts Section 22: PowerPoint 2021: Adding Multimedia Section 23: PowerPoint 2021: Working with Transition Section 24: PowerPoint 2021: Animation Section 25: PowerPoint 2021: Slideshow Effects Section 26: Word 2021: Introduction Section 27: Word 2021: Basics Section 28: Word 2021: Word Formatting Section 29: Word 2021: Tables Section 30: Word 2021: Styles Section 31: Word 2021: Page Layout Section 32: Word 2021: Envelops and Lables Section 33: Word 2021: Mail Merges Section 34: Word 2021: Review and Printing CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Microsoft Office All-in-One Package helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Microsoft Office All-in-One Package. It is also great for professionals who are already working in Microsoft Office All-in-One Package and want to get promoted at work. Requirements To enrol in this Microsoft Office All-in-One Package, all you need is a basic understanding of the English Language and an internet connection. Career path The Microsoft Office All-in-One Package will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Microsoft Office All-in-One Package. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Mastering Microsoft Office: Word, Excel, PowerPoint, and 365
By St. Paul's College
Start your productivity potential! Master Microsoft Office with our comprehensive Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 course. Conquer Excel formulas (VLOOKUP, HLOOKUP, XLOOKUP!), design impactful presentations in PowerPoint, and craft professional documents in Word. Take your skills to the next level and unlock a world of opportunity. Enrol now and become a Microsoft Office pro!
Microsoft Excel: Master Power Query
By IOMH - Institute of Mental Health
Overview This Microsoft Excel: Master Power Query course will unlock your full potential and will show you how to excel in a career in Microsoft Excel: Master Power Query. So upskill now and reach your full potential. Everything you need to get started in Microsoft Excel: Master Power Query is available in this course. Learning and progressing are the hallmarks of personal development. This Microsoft Excel: Master Power Query will quickly teach you the must-have skills needed to start in the relevant industry. In This Microsoft Excel: Master Power Query Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Microsoft Excel: Master Power Query skills to help you advance your career. Acquire a comprehensive understanding of various Microsoft Excel: Master Power Query topics and tips from industry experts. Learn in-demand Microsoft Excel: Master Power Query skills that are in high demand among UK employers, which will help you to kickstart your career. This Microsoft Excel: Master Power Query course covers everything you must know to stand against the tough competition in the Microsoft Excel: Master Power Query field. The future is truly yours to seize with this Microsoft Excel: Master Power Query. Enrol today and complete the course to achieve a Microsoft Excel: Master Power Query certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Microsoft Excel: Master Power Query course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Microsoft Excel: Master Power Query course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Microsoft Excel: Master Power Query course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Microsoft Excel: Master Power Query is suitable for anyone aspiring to start a career in Microsoft Excel: Master Power Query; even if you are new to this and have no prior knowledge on Microsoft Excel: Master Power Query, this course is going to be very easy for you to understand. And if you are already working in the Microsoft Excel: Master Power Query field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Microsoft Excel: Master Power Query course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Microsoft Excel: Master Power Query course has no prerequisite. You don't need any educational qualification or experience to enrol in the Microsoft Excel: Master Power Query course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Microsoft Excel: Master Power Query course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Microsoft Excel: Master Power Query Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Excel Power Query - Query Editor Ribbon 00:09:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Transform Data - Split Text Fields in Excel Power Query 00:10:00 Transform Data - Group By in Excel Power Query 00:03:00 Transform Data - Unpivoting Columns in Excel Power Query 00:05:00 Transform Data - Pivoting Columns in Excel Power Query 00:02:00 Transform Data - Split Columns into Other Columns in Excel Power Query 00:04:00 Transform Data - Filtering Rows in Excel Power Query 00:05:00 Transform Data - Sorting Columns in Excel Power Query 00:02:00 Transform Data - Transform and Add Columns in Excel Power Query 00:07:00 From Folder - Import From Folder in Excel Power Query 00:07:00 From Folder - Doing Auto Cleanup in Excel Power Query 00:13:00 From Folder - Extract Data from Forms in Excel Power Query 00:13:00 From Workbook - Extract Multiple Criteria in Excel Power Query 00:05:00 From Workbook - Extract Multiple Worksheets in Excel Power Query 00:04:00 Joins - Intro to Joins 00:04:00 Joins - Merging 00:08:00 Joins - Full Outer Join 00:06:00 Joins - Right Anti Join 00:09:00 Power Query - Convert Reports into Pivot Tables 00:05:00 Modulo 00:06:00
Data Analyst: Data Analysis in Excel
By IOMH - Institute of Mental Health
Overview of Data Analyst: Data Analysis in Excel Join our Data Analyst: Data Analysis in Excel course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Data Analyst: Data Analysis in Excel course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Data Analyst: Data Analysis in Excel course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Data Analyst: Data Analysis in Excel Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Data Analyst: Data Analysis in Excel. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Data Analyst: Data Analysis in Excel course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Data Analyst: Data Analysis in Excel is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Data Analyst: Data Analysis in Excel course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Data Analyst: Data Analysis in Excel Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Working with Lists Sort Data 00:10:00 Filter Data 00:10:00 Query Data with Database Functions 00:09:00 Outline and Subtotal Data 00:09:00 Analyzing Data Apply Intermediate Conditional Formatting 00:07:00 Apply Advanced Conditional Formatting 00:05:00 Visualizing Data with Charts Create Charts 00:13:00 Modify and Format Charts 00:12:00 Use Advanced Chart Features 00:12:00 Using PivotTables and PivotCharts Create a PivotTable 00:13:00 Analyze PivotTable Data 00:12:00 Present Data with PivotCharts 00:07:00 Filter Data by Using Timelines and Slicers 00:11:00 Working with Multiple Worksheets and Workbooks Use Links and External References 00:12:00 Use 3-D References 00:06:00 Consolidate Data 00:05:00 Using Lookup Functions and Formula Auditing Use Lookup Functions 00:12:00 Trace Cells 00:09:00 Watch and Evaluate Formulas 00:08:00 Automating Workbook Functionality Apply Data Validation 00:13:00 Search for Invalid Data and Formulas with Errors 00:04:00 Work with Macros 00:18:00 Creating Sparklines and Mapping Data Create Sparklines 00:07:00 MapData 00:07:00 Forecasting Data Determine Potential Outcomes Using Data Tables 00:08:00 Determine Potential Outcomes Using Scenarios 00:09:00 Use the Goal Seek Feature 00:04:00 Forecasting Data Trends 00:05:00
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