1457 Retail courses

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who is this Course for? This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service For Professionals Course Master the skills you need to propel your career forward in customer service. This course will equip you with the essential knowledge and skillset that will make you a confident customer service manager and take your career to the next level. This comprehensive customer service course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this customer service course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective customer service practice and equip you with the essential skills, confidence and competence to assist you in the customer service industry. You'll gain a solid understanding of the core competencies required to drive a successful career in customer service. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for customer service manager or for people who are aspiring to specialise in customer service. Enrol in this customer service course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive customer service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This customer service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This customer service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Overview Introductory video 00:02:00 Setting the Scene 00:05:00 Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three : Meet And Great Meet and Greet 00:01:00 Meet and Greet Part Two 00:01:00 Lesson Four : Equality and Diversity Equality and Diversity 00:06:00 Lesson Five : Telephone skills Developing Your Telephone Skills 00:01:00 Telephone Skills Part Two 00:02:00 Telephone Skills Part Three 00:06:00 Telephone Skills Part Four 00:01:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:02:00 Hints and Tips Part Two 00:07:00 Hints and Tips Part Three 00:03:00 Hints and Tips Part Four 00:02:00 Hints and Tips Part Five 00:02:00 Lesson Seven : Complaints Dealing with Complaints 00:10:00 Lesson Eight : Conclusion Conclusion 00:01:00 Final Assessment Assessment - Customer Service For Professionals 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Level 2 Food Hygiene and Safety Online Unlock the Power of Level 2 Food Hygiene and Safety Course: Enrol Now! All food handlers are required by law to understand the fundamental principles of food hygiene: food hygiene and work safely to protect the food they serve from contamination. Proper management is one of the most important aspects of a food hygiene and safety system. To maintain food safety in your facility, you will undoubtedly need to hire a team of dedicated employees. Because of COVID-19, the need for proper safety measures is now more important than ever! Our Level 2 Food Hygiene: Food hygiene and Safety course will take you through the various aspects of food safety and hygiene, providing a thorough understanding of food safety legislation, best practices, and contamination prevention. In addition, through this Level 2 Food Hygiene and Safety course, you will learn the importance of good food safety standards, how to expertly identify the various hazards that can occur during the food preparation process, and how to create appropriate hazard control systems and cleaning plans to ensure the highest levels of hygiene and cleanliness. By the end of this Level 2 Food Hygiene and Safety course, you will have the skills and practical knowledge to implement an effective food hygiene: food hygiene management system for your workplace using the best practice guidelines. Main Course: Level 2 Food Hygiene and Safety Free Courses Course 01: Level 3 Supervising Food Safety in Catering Course 02: Level 2 Food Hygiene and Safety For Catering [ Note: Free PDF certificate as soon as completing the Level 2 Food Hygiene and Safety course] Level 2 Food Hygiene and Safety This Level 2 Food Hygiene and Safety course consists of 10 modules. Course Curriculum of Level 2 Food Hygiene and Safety Module 01: Introduction to Food Hygiene Module 02: Food Safety- An Introduction Module 03: Food Hygiene and Safety Legislation in the UK Module 04: Food Safety Management (HACCP) Module 05: Nature and Origin of Food Contamination Module 06: Controlling Contamination Module 07: Bacterial Food Poisoning Module 08: Non-Bacterial Food Poisoning Module 10: Cleaning and Disinfection Assessment Method of Level 2 Food Hygiene and Safety After completing Level 2 Food Hygiene and Safety Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 2 Food Hygiene and Safety After completing the Level 2 Food Hygiene and Safety course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 2 Food Hygiene and Safety This Level 2 Food Hygiene and Safety course is designed for all levels of food, catering, and hospitality specialists. Such as: Food Retailer Restaurant owners Chef & Server Food Handler Catering Staff Employees within a fast-food chain Cook Kitchen Assistant Childminder/ Nursery Staff Barista/ Waiter Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety in Manufacturing (RQF) Level 3 Award in Food Safety for Retail (RQF) Requirements Level 2 Food Hygiene and Safety To enrol in this Level 2 Food Hygiene and Safety Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 2 Food Hygiene and Safety Course. Be energetic and self-motivated to complete our Level 2 Food Hygiene and Safety Course. Basic computer Skill is required to complete our Level 2 Food Hygiene and Safety Course. If you want to enrol in our Level 2 Food Hygiene and Safety Course, you must be at least 15 years old. Career path Level 2 Food Hygiene and Safety This Level 2 Food Hygiene and Safety course will lead to a variety of career opportunities, including the following: Restaurant Manager: £28,000 - £32,000 per annum Head Chef - Hunstanton: £31,800 per annum Kitchen Assistant: £8.98 per hour, inc benefits Cook: £12.00 - £15.00 per hour Chef: £10.00 - £12.00 per hour Assistant Nursery Cook: £9.75 per hour.

Logistics Management Online Do you want to start a career in Logistics Management? Are you interested in learning the Logistics management skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this Logistics Management course right now. This Logistics Management course is designed to provide you with a solid understanding of logistics, ensuring that you are familiar with the components of a logistics system as well as the many types of logistics management. This Logistics Management course will also introduce you to the topic of business logistics and the goals of logistics management. This Logistics Management Course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. This course will provide you with the skills you need to land your dream job. Enrol this Course now and start learning. Logistics Management Learning Outcomes After completing this Logistics Management course, you will be able to - Describe logistics management as well as what it entails. Build a strong logistics system. Describe supply chain management and supply chain movement. Know about sourcing, purchasing, and procurement. Explain various distribution networks. Keep track of your supplier relationships. Investigate resource management and planning. Recognize the connection between transportation and logistics. Certification After completing the MCQ/Assignment assessment for this Logistics Management course, you will be entitled to a Certificate of Completion from Training Tale. Logistics Management Course 1:14:00 1: Logistics Management Course 1:14:00 PDF Who is this course for? Logistics Management Training This Logistics Management course is perfect for - Job Seekers, Fresh Graduate, Organisational Manager, Company Owner. Requirements Logistics Management There are no specific requirements for this Logistics Management course. Career path Logistics Management You may be able to find the position you want in the industry with the help of our Logistics Management course. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Overview This comprehensive course on Ecommerce Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ecommerce Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ecommerce Management. It is available to all students, of all academic backgrounds. Requirements Our Ecommerce Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 03:29:00 total length •Introduction to Electronic Commerce: 00:18:00 •E-Commerce Strategy and Implementation: 00:21:00 •Customer Service: 00:21:00 •Products, Brands, and Services: 00:30:00 •Content Planning and Production: 00:18:00 •Use of Social Networks: 00:19:00 •Marketing _ Advertising: 00:35:00 •Creating an Engaging User Experience: 00:14:00 •Transaction Management: 00:20:00 •E-Commerce Analytics: 00:13:00

Avoid the cumulative effects of stress by daily balancing them out with stress management techniques. We will help you to understand the three 'legs' of stress management and how you can apply control and cleanse techniques for managing stress. Learning Objectives Apply CONTROL techniques for managing mental stress, Implement CLEANSE techniques for managing chemical stress, Explain techniques for managing structural stress, Summarize what you can do daily to combat stress Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

The way you react to stress determines its positive or negative effects on you. Good stress, called eustress, is any positive response to a stressor that produces optimal performance and well-being. Discover how to manage stress and how to spot bad stress. Realizing that you're in control of your life is the foundation of stress management. We will show you how to turn distress into success. Learning Objectives Summarize the positive and negative influences of stress, Describe the effects of long-term unresolved stress, Explain how to turn stress into an energy that motivates success Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Resiliency is the capacity to deal with change and continue to adapt or develop. Emotional resilience is determined partly qualities you're born with. With a little effort however, resiliency can be strengthened over time by anyone. Discover the characteristics of resilient people and how to ensure you don't only use resiliency in times of adversity. Learning Objectives Provide examples of resilient people, Answer questions about building resiliency, Develop resiliency as a way of life Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Trying to 'do it all' can lead to serious health challenges. Challenges of work-life balance include stereotypical gender roles and work environments that are slow to accommodate working families. We will show you ideas for balancing home and career effectively. Discover how to balance your time and quality of activity using the eight categories of a well-balanced life. Learning Objectives Summarize the challenges of work-life balance, Apply ten suggestions for balancing home and career Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams