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1816 Retail courses

HABC Level 2 Award in Customer Service (QCF)

5.0(7)

By Safehouse Health And Safety Consultants Ltd

This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. How long will it take me to achieve this qualification? This qualification is classroom-based and usually achieved by taking a one-day course. However, it can also be achieved through a variety of other methods including blended and distance learning, as long as the recommended learning hours are completed. How is the qualification assessed? Through a 1-hour 30-question multiple-choice examination. Learners must achieve a score of at least 20 out of 30 in order to pass.

HABC Level 2 Award in Customer Service (QCF)
Delivered in Barnsley or OnlineFlexible Dates
Price on Enquiry

Product Management for Maximum Sales Course

5.0(2)

By Training Express

Product Management for Maximum Sales is designed for professionals eager to sharpen their strategic thinking and elevate product performance through focused, sales-driven decisions. This course offers a results-oriented approach, guiding you through the essentials of managing a product’s lifecycle with one goal in mind — increasing revenue. You’ll explore effective frameworks and battle-tested methods that influence product direction, align teams, and speak the language of profit. Whether you're aiming to drive growth in a start-up or streamline success in an established business, this course delivers clear insights into what truly makes products sell. Learn how to identify sales opportunities, prioritise features that matter, and position your product for maximum commercial impact — without the fluff. It's sharp, smart, and created to help you think like the decision-makers who don’t just launch products… they make them profitable. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Product Management and Its Role Module 02: Classification of Products Module 03: Product Life Cycle Module 04: Developing New Products Module 05: Creating a Product Plan Module 06: Developing a Product Strategy Module 07: Product Roadmap Module 08: Product Pricing Module 09: Product Marketing Module 10: Financial Analysis and Channel Management Module 11: Product Line and Brand Building Module 12: Legal Aspects of Product Management Learning Outcomes Understand the crucial role of product management in the industry. Master product classification for targeted marketing strategies. Navigate the entire product life cycle with confidence. Develop innovative products that resonate with your audience. Craft a well-structured product plan and strategy for success. Gain expertise in product pricing, marketing, and financial analysis. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for Aspiring product managers and marketers. Business professionals aiming to enhance their product-related knowledge. Entrepreneurs seeking to create and manage successful product lines. Individuals looking to master the legal aspects of product management. Anyone desiring a competitive edge in the world of sales and marketing. Career path Product Manager Marketing Manager Brand Strategist Financial Analyst Business Owner Legal Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Product Management for Maximum Sales Course
Delivered Online On Demand1 hour
£12

Product Management

5.0(1)

By Course Gate

Maintain the commitments and quality of your work by managing your product properly. Your products define your dedication and hard work before the whole world. Learn the steps of production and how to manage the production quality and procedures from the Product Management course. This course will teach you the step by step process of production and product management. You will learn the skills and knowledge you need to work in the production sector from this course. This Product Management course features easy-to-digest modules that break down each topic and ensure all our students receive an unparalleled and thorough learning experience. Our Product Management Course lessons were prepared by experts and feature interactive activities. You'll learn how you can use various devices effectively from industry experts. This Product Management Course has been divided into understandable and manageable sections to help you grasp each concept- from the basic to advanced course components. Learn from industry experts today and enhance your skills and knowledge in no time. This Product Management course will increase your possibility to get your desired job and boost your personal growth. In the Product Management course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. After completing the Product Management course, the certificate you'll achieve will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience. Enrol in our Product Management course today and take control of your career! Please note: This course will only provide you with the theoretical knowledge to excel in this field. This Product Management course doesn't entitle you to practise as a professional in this specific field. Learning Objectives Learn the principles of product management Understand the types of products and how to monitor their production Identify the demand of the consumers Learn about the pricing and packaging methods Grasp the skills to handle emergencies Be able to understand the importance of product management Know about the shipment procedures and significant dealings Who is this Course for? The Product Management course is ideal for aspiring individuals who wish to enhance their professional skills and train for the job they want! Also, this course is highly beneficial for people who want to have some in-depth knowledge on this topic and keep up to date with the latest information. So, you can enrol in this course if you are: Product Managers Product Designers Marketing Executives Production Engineers Managing Directors Manufacturers Study the Product Management course today and enhance your professional skillset from the comfort of your home! Entry Requirement Anyone interested in learning more about this subject should take this Product Management course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Product Management will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Product Management Introduction to Product Management 00:19:00 Module 02: Product Classification Product Classification 00:28:00 Module 03: Developing the Product Plan Developing the Product Plan 00:24:00 Module 04: New Product Development New Product Development 00:24:00 Module 05: Levels of a Product and Product Life Cycle Levels of a Product and Product Life Cycle 00:19:00 Module 06: Product Pricing Strategy Product Pricing Strategy 00:25:00 Module 07: Product and Brand Portfolio Analysis Product and Brand Portfolio Analysis 00:30:00 Module 08: Channels Management Channels Management 00:27:00 Module 09: Basics of Marketing for Products Basics of Marketing for Products 00:23:00 Module 10: Financial Analysis for Product Management Financial Analysis for Product Management 00:27:00 Assignment Assignment - Product Management 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Product Management
Delivered Online On Demand4 hours 6 minutes
£11.99

Advanced Diploma in Customer Service

5.0(1)

By Course Gate

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Advanced Diploma in Customer Service
Delivered Online On Demand14 hours 35 minutes
£11.99

Customer Service Advisor Training

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Advisor Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Advisor Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Advisor Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Advisor Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Advisor Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Advisor Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: CRM Databases CRM Databases 00:21:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 07: Introduction to Customer Service Introduction to Customer Service 00:23:00 Module 08: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:12:00 Module 09: Customer Service Communication Strategies Customer Service Communication Strategies 00:24:00 Module 10: Building Rapport Over the Phone Building Rapport Over the Phone 00:24:00 Module 11: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:28:00 Module 12: Problem Solving over the Phone Problem Solving over the Phone 01:04:00 Module 13: Time Management Time Management 00:35:00 Module 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Customer Service Advisor Training
Delivered Online On Demand6 hours 25 minutes
£11.99

Certified Customer Service Skills Training

By iStudy UK

Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field?Do you want to make your customers happy? This course is designed for the learners who want to know the basics of customer service. Our customer service course intends to introduce you to the basics of customer service and translates that knowledge into practical application. You will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. You will also explore all the different elements of excellent customer service and what you need to do to make it an integral part of your business and your reputation. Course Highlights Certified Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Customer Service Skills Training into 3 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam- Certified Customer Service Skills Training 00:20:00 Final Exam Final Exam- Certified Customer Service Skills Training 00:20:00

Certified Customer Service Skills Training
Delivered Online On Demand7 hours 10 minutes
£25

Overview of MySql Masterclass The digital world has changed how businesses work in the UK, and database management is now a key part of every successful company. MySQL is one of the most popular tools for this job, used by over 40% of websites around the world. In the UK, big names like BBC, Sky, and many tech startups in London’s Silicon Roundabout rely on MySQL. The MySql Masterclass is designed to help people learn the skills needed to build a strong career in this growing field. Database experts in the UK earn an average salary of £45,000 each year, making it a smart career choice. The MySql Masterclass has 41 helpful modules that start with the basics and move up to more advanced topics. Students will learn how to create databases, write MySQL commands, use joins, and manage stored procedures. The course also teaches how to make systems run faster and safer with performance and security tools. Other important topics include handling JSON data, using full-text search, and working with replication. These are all things that modern companies look for in a database specialist. This MySql Masterclass is made for beginners and gives them the knowledge they need to handle real business databases. It helps students build strong skills in design, optimisation, and administration. The UK’s tech industry is worth £150 billion a year, and the MySql Masterclass helps learners get ready for job opportunities in many areas like retail, health, and finance. Learning Outcomes By the end of the MySql Masterclass, learners will be able to: Build and manage MySQL databases from the ground up Use SELECT, INSERT, UPDATE, and DELETE commands with confidence Work with advanced joins, unions, and stored procedures Design and use indexes, views, and full-text search for better performance Set up MySQL replication, backups, and basic system administration Handle JSON data and manage time zone settings within databases Who is this course for? Aspiring Database Administrators who want full MySQL training to manage databases, user access, and backups in organisations needing strong data systems. Software Developers who want to improve their backend development by learning MySQL queries, stored procedures, and database performance skills. Data Analysts who need advanced SQL to pull useful data from complex tables using joins, group functions, and reporting tools. IT Professionals looking to build database knowledge, including how to configure, tune, and fix issues in MySQL systems. Career Changers with little or no tech background who want to start in database roles, learning from the basics to advanced MySQL tasks. Process of Evaluation After studying the MySql Masterclass Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the MySql Masterclass Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the MySql Masterclass course. Career Path Completing this MySql Masterclass course could lead to rewarding jobs like: Database Administrator – £35K to £65K per year MySQL Developer – £30K to £55K per year Data Analyst – £25K to £45K per year Backend Developer – £35K to £60K per year Database Consultant – £40K to £70K per year Course Curriculum: MySql Masterclass Module 1: Introduction on MySQL 01:00:00 Module 2: Data Types 00:51:00 Module 3: SELECT Statements 00:59:00 Module 4: Backticks 00:15:00 Module 5: NULL 00:18:00 Module 6: Limit and Offset 00:13:00 Module 7: Creating databases 00:18:00 Module 8: Using Variables 00:25:00 Module 9: Comment MySQL 00:14:00 Module 10: INSERT Statements 00:29:00 Module 11: DELETE Statements 00:21:00 Module 12: UPDATE Statements 00:20:00 Module 13: ORDER BY Clause 00:08:00 Module 14: Group By 00:18:00 Module 15: Errors in MySQL 00:10:00 Module 16: Joins 00:37:00 Module 17: Joins continued 00:11:00 Module 18: UNION 00:18:00 Module 19: Arithmetic 00:20:00 Module 20: String operations 00:33:00 Module 21: Date and Time Operations 00:08:00 Module 22: Handling Time Zones 00:07:00 Module 23: Regular Expressions 00:19:00 Module 24: VIEWS 00:20:00 Module 25: Table Creation 00:23:00 Module 26: ALTER TABLE 00:23:00 Module 27: Drop Table 00:05:00 Module 28: MySQL LOCK TABLE 00:10:00 Module 29: Error codes 00:08:00 Module 30: Stored routines (procedures and functions) 00:29:00 Module 31: Indexes and Keys 00:24:00 Module 32: Full-Text search 00:18:00 Module 33: PREPARE Statements 00:09:00 Module 34: JSON 00:11:00 Module 35: Extract values from JSON type 00:05:00 Module 36: MySQL Admin 00:08:00 Module 37: TRIGGERS 00:12:00 Module 38: Configuration and tuning 00:07:00 Module 39: Events 00:08:00 Module 40: ENUM 00:09:00 Module 41: Collations, Transactions, Log files, Replication, Backup 00:41:00

MySql Masterclass
Delivered Online On Demand13 hours 22 minutes
£11.99

Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 - CPD Certified

5.0(3)

By School Of Health Care

Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent: Travel Agent Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We proudly present to you the comprehensive and transformative Travel Agent: Travel Agent Course. This Travel Agent: Travel Agent Course is designed to equip you with the skills and knowledge needed to excel in the dynamic world of travel planning. Our Travel Agent: Travel Agent Course offers a meticulously crafted curriculum that covers every aspect of travel planning. From destination research and visa requirements to booking accommodations, transportation, and activities. With this Travel Agent: Travel Agent Course you will gain a comprehensive understanding of the entire travel planning process. You will learn about Travel Agent: Travel Agent Course from seasoned travel industry professionals who have walked the path you aspire to follow. Becoming a successful travel agent requires more than just knowledge of destinations and bookings. Embark on a fulfilling career that combines your love for travel with the opportunity to create life-changing experiences for others. Don't miss out on this chance to become a sought-after travel agent. Enroll in our Travel Agent, Customer Service with Travel & Tourism Course today and unlock a world of possibility. Main Course Course 01: Travel Agent Course 02: Level 5 Diploma in Travel & Tourism Free Courses included with Travel Agent, Customer Service with Travel and Tourism course. Course 01: Customer Service Level 2 Course 02: CRM (Customer Relationship Management) Course 03: Hotel Management Course 04: Time Management Course 05: Hospitality Management Special Offers of this Travel Agent, Customer Service with Travel and Tourism course: This Travel Agent, Customer Service with Travel and Tourism Course includes a FREE PDF Certificate. Lifetime access to this Travel Agent, Customer Service with Travel and Tourism Course Instant access to this Travel Agent, Customer Service with Travel and Tourism Course 24/7 Support Available to this Travel Agent, Customer Service with Travel and Tourism Course [ Note: Free PDF certificate as soon as completing Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course] Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Course Online Industry Experts Designed this Travel Agent course into 11 detailed modules. Module 01: Introduction to Travel Agency Operations Module 02: Destination Knowledge and Sales Techniques Module 03: Travel Technology and Reservation Systems Module 04: Marketing and Promoting Travel Services Module 05: Managing Travel Business Operations Module 06: Specialisation and Niche Markets Module 07: Customer Service and Communication Skills Module 08: Group Travel and Event Planning Module 09: Travel Insurance and Risk Management Module 10: Sustainable Travel and Corporate Social Responsibility Module 11: Human Resource Management in the Travel Industry Industry Experts Designed this Level 5 Diploma in Travel & Tourism course into 18 detailed modules. Module 1: An Overview of Travel & Tourism Module 2: The Accommodation Sector: Managing for Quality Module 3: Airlines, Airports and International Aviation Module 4: Tour Operations Management Module 5: Managing Tourism Distribution Module 6: Human Resource Management in Tourism Module 7: Marketing Management for Tourism Module 8: Strategy for Tourism Module 9: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Course. Who is this course for? Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online This Travel Agent, Customer Service with Travel & Tourism Course is open to everyone. Special Note: Our Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 1/Level 2 First Certificate in Travel and Tourism Level 3 Diploma in Travel and Tourism igcse travel tourism Level 1/Level 2 First Certificate in Travel and Tourism Requirements Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 To enrol in this Travel Agent, Customer Service with Travel and Tourism Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Travel Agent: Travel Agent Course. Be energetic and self-motivated to complete our Travel Agent, Customer Service with Travel and Tourism Course. Basic computer Skill is required to complete our Travel Agent, Customer Service with Travel and Tourism Course. If you want to enrol in our Travel Agent, Customer Service with Travel & Tourism Course you must be at least 15 years old. Career path Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 After completing our Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course, you can easily explore various career options in the travel & tourism industry, such as: Travel Agent Tour Operator Tourism Marketing Manager Travel Counsellor Airline Customer Service Agent Travel Writer or Blogger

Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 - CPD Certified
Delivered Online On Demand5 hours 12 minutes
£12

Overview of Sales Training Across the UK, skilled plumbing services are always in demand. With more than 120,000 plumbers working in homes and businesses, this job plays a key role in keeping things running smoothly. The “Plumber - Professional Plumbing” course is made for people who want to learn how plumbing works and build a strong career in this area. It connects to real-life jobs and tasks, like fixing leaks or helping with heating systems. The course also supports learners who may want to combine plumbing knowledge with Sales Training to grow their customer base. This course covers the basics of plumbing in the UK, including drains, vents, and how home plumbing systems work. It also looks at tools and materials that plumbers use every day. Each module is made to be clear and simple so learners can understand quickly. If you are thinking about doing both plumbing and Sales Training, this course can help you speak confidently about your services and build trust with clients. Plumbing is an important part of modern life. From small repairs to big installations, skilled plumbers are always needed. This course supports both beginners and those thinking about linking their trade skills with Sales Training. Sign up now to build your knowledge and connect your skills with useful Sales Training tips to grow in the industry. Learning Outcomes By the end of the Sales Training course, you will be able to: See how your beliefs can affect how you sell. Understand why being real and honest helps in sales talks. Learn easy ways to build trust with new clients quickly. Focus more on the results you can give, not just the product. Know why what you offer is valuable—even beyond its features. Make a simple plan to keep getting better at sales. Who is This Course For? This Sales Training course is a good fit for: Anyone who wants to start a job in sales. Team members who want to talk to clients better and close more sales. Business owners who want their clients to trust them more. People who want to get better at giving real value. Anyone who wants to influence others in the right way. Process of Evaluation After studying the Sales Training Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Sales Training Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Sales Training course. Career Path This Sales Training course can lead to many sales jobs, including: Sales Executive – £22K to £35K per year Account Manager – £30K to £45K per year Sales Consultant – £25K to £40K per year Business Development Officer – £28K to £42K per year Telesales Representative – £20K to £30K per year Course Curriculum: Section 01: Introduction Preview of Course 00:01:00 Introduction 00:04:00 Introduction to Action Plan 00:02:00 Section 02: Belief Belief Part 1 00:04:00 Belief Part 2 00:03:00 Belief Part 3 00:04:00 Belief Reinforcement 00:03:00 Belief Chapter (Written Context from the Sales Pro Book) 00:12:00 Belief Cartoon Story 00:06:00 Celebrity Moment 00:02:00 Belief Action Plan 00:04:00 Section 03: Authenticity Authenticity 00:05:00 Celebrity Moment 00:01:00 Section 04: Establishing Trust Establishing Trust Part 1 00:03:00 Establishing Trust Part 2 00:08:00 Section 05: Selling Results Selling Results Part 1 00:07:00 Selling Results Part 2 00:02:00 Animation Selling Results 00:01:00 Selling Results Cartoon Story 00:02:00 Section 06: Selling Value Selling Value 00:02:00 Matching Benefits & Adding Value 00:03:00 Section 07: Experience of Value Experience of Value 00:07:00 Section 08: Action Plan! It Is Time To Take Action! 00:04:00

Sales Training
Delivered Online On Demand1 hour 30 minutes
£11.99

Essential Tips for Floristry and Flower Care - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Floristry & Flower Care bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Essential Tips for Floristry and Flower Care. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Floristry Course 02: Reproduction in Flowering Plants Course 03: Hydroponics Gardening Online Course Course 04: Garden Design Course 05: Arboriculture Course 06: Botany Course 07: Horticulture Course 08: Visual Merchandising Diploma Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Essential Tips for Floristry and Flower Care bundle illuminate your path to wisdom. The Essential Tips for Floristry and Flower Care bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Essential Tips for Floristry and Flower Care package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Floristry & Flower Care bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Essential Tips for Floristry and Flower Care community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Floristry & Flower Care bundle. Establish robust bases across each course nestled within the Floristry & Flower Care bundle. Decipher intricate concepts through the articulate content of the Floristry & Flower Care bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Floristry & Flower Care bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Floristry & Flower Care bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Floristry & Flower Care bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Floristry & Flower Care bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Floristry & Flower Care bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Floristry & Flower Care journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Requirements Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Floristry & Flower Care bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Floristry & Flower Care bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Essential Tips for Floristry and Flower Care - 8 Courses Bundle
Delivered Online On Demand34 hours
£39