1809 Retail courses

Call Centre Training is a comprehensive course designed to provide you with the skills and knowledge to thrive in a customer-centric environment. The course explores the fundamentals of call centre operations and the nuances of the agent-customer relationship. It offers in-depth insights into telephone etiquette, effective communication strategies and negotiation techniques. Call Centre Training also covers the management of difficult customers and introduces key performance indicators essential for benchmarking performance. With a unique blend of theoretical knowledge, this course sets the stage for you to excel in the dynamic world of call centres.

Study Sales Training Level 1 with a comprehensive syllabus, high-quality study materials, unlimited tutor support and earn an endorsed Certificate of Achievement from Regulated Awarding Body. Are you looking to become a confident salesperson? Want to build meaningful sales relationships with clients and potential customers? This accredited qualification is best suited to aspiring sales representatives or existing sales professionals seeking to build sales relationships with clients initially and gradually maintain and improve upon those relationships. One of the fundamental aspects of sales is relationship building. In this course, you will discover the appropriate knowledge and understanding of tactics that help you be successful in sales and build long-term professional relationships with potential customers or clients. Enrol in this course today with no entry-requirements or formal qualifications, and take your steps towards a rewarding career in sales! Learning Objectives The primary learning objectives of this accredited Sales Training Level 1 is to develop your knowledge further by equipping discerning insights into balancing the need to make a sale with the need to build a robust, long-lasting relationship with the customers. This accredited course gradually leads you through practical skills, advice and knowledge for building successful relationships in sales. Upon successful completion of this Sales Training Level 1, you will benefit from a range of unique skills, expertise and knowledge, including: Understanding why you need to put the clients' best interests at the forefront of your mind Be mindful of the benefits of developing a support network of connections Learn how to employ communication techniques to build your network Develop the essential interpersonal skills and practice them in real life scenarios Understand how building relationships can boost your sales and improve business base Identify the key elements in strong working relationships Explore the inherent facts that influence people in forming relationships The crucial steps to effectively strengthen your customer relationships Who is this Course for? Sales Training Level 1 is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Training Level 1 Course Overview 00:15:00 Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview Customer Service Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Customer Service Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00

This comprehensive online interior design course includes 12 self study modules, and weekly 1:1 telephone and or video consultations. I will personally guide and inspire you through your creative learning journey.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Selling people something requires a lot of skill, as the process of turning someone into a buyer can be very complicated. It is never a good idea to make a sales call without the right prep work. So what do you need to do in order to prepare to make that sale? Well the answer to that question can be found in this Extended Diploma in Sales Management course. This course will help students learn the basic sales process and some basic sales tools. You will get the right kind of prep work done prior to a sales call and also develop your pitch by learning about creative openings and how to handle objections. You will also learn about setting goals, managing data and using a prospect board. This course will help you improve your project management skills as you learn to sell in all platforms. If you are selling personal products you will also improve your profits. Now all that remains to be done is get started on this course and learn to make great impressions. Course Highlights Extended Diploma in Sales Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Sales Management into 32 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 4 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Sales Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Sales Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Sales Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Sales Management Module One - Getting Started FREE 01:00:00 Module Two - Understanding the Talk FREE 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Salesmanship Introduction To Salesmanship FREE 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations FREE 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Sales Communication Communication Basics FREE 00:30:00 The Importance Of Self Esteem FREE 00:30:00 Oral Communication Skills Certificate 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Activities Extended Diploma in Sales Management- Activities 00:00:00 Mock Exam Mock Exam- Extended Diploma in Sales Management 00:20:00 Final Exam Final Exam- Extended Diploma in Sales Management 00:20:00

Sales and Selling Management are two different leaves of the same tree The majority of people in Sales think that in order to sell, you need to make the product appealing or attractive. They work on the premise that you need to sell the product, by pitching its features and attributes. However it is much more than that. Find out more on this course. Sales and selling management are essential especially in the business and corporate setting. Sales skills are the ability to create products and services that are needed for the clients. Selling or marketing is the skill on how to make your products and services marketable. Selling is first and foremost a transaction between the seller and the prospective buyer or buyers (the target market) where money (or something considered to have monetary value) is exchanged for goods or services. Learning how to manage sales, sales analysis, and the techniques for business strategies will help you acquire these skills which we will be provided through this course. Course Highlights Sales Management, Sales Analysis & Sales Techniques is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Sales Management, Sales Analysis & Sales Techniques into 30 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 19 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Sales Management, Sales Analysis & Sales Techniques Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Sales Management, Sales Analysis & Sales Techniques is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Sales Management, Sales Analysis & Sales Techniques is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Managing Sales Sales Management- Part 1 FREE 01:00:00 Sales Management- Part 2 FREE 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Analysis What Is A Sales Funnel? 00:30:00 What is Internet Commerce 00:30:00 What Can I Sell 00:30:00 ClickBank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 00:30:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Mock Exam Final Exam

Course Description Get instant knowledge from this bite-sized Visual Merchandising Fast-Track Course: Part 2 course. This course is very short and you can complete it within a very short time. In this Visual Merchandising Fast-Track Course: Part 2 course you will get fundamental ideas of visual merchandising, the key understanding of display fixtures, the role of a visual merchandiser and so on. Enrol in this course today and start your instant first step towards learning about mannequins in visual merchandising. Learn faster for instant implementation. Learning outcome  Familiarise with display fixtures Understand the role of a visual merchandiser Gain in-depth knowledge of the challenges of modern visual merchandising Learn about mannequins in visual merchandising How Much Do Visual Merchandisers Earn? Senior - £30,000(Appx.) Average - £22,000(Appx.) Starting - £16,000(Appx.) Requirement Our Visual Merchandising Fast-Track Course: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Visual Merchandising Fast-Track Course: Part 2 Mannequins in Visual Merchandising 00:20:00 Display Fixtures 00:21:00 The Role of a Visual Merchandiser 00:15:00 Challenges of Modern Visual Merchandising 00:19:00 Assignment Assignment - Visual Merchandising Fast-Track Course: Part 2 00:00:00

Are you someone who is working currently in the Sales Industry? Or are you someone who has their own business? Either way, are you having a hard time increasing your sales? Do you want to increase your sales using proven techniques that have helped thousand of professionals to succeed? If yes, then this course has been tailored for you! People think that making a profit is as easy as buying something for a pound and selling it for two. Well, the 'buying' part is simple especially if you have the money to invest. However, the 'selling' part can get tricky. Many business people go out business because they failed on the 'selling' part. That is because there are more tricks to doing business than meets the eye. This course will prepare you to learn how to increase sales and gain huge results by using simple, powerful and proven techniques. The course will reveal the exact step-by-step strategy that has helped many entrepreneurs to spend thousands while generating millions. You will also learn the  truth about sales, and what separates an expert salesperson from a professional conversationalist. You will learn when and how to offer promos and discounts, how to train your people and make your store presentable for your clients to be able to maximise your sales. Course Highlights Increasing Sales Strategies is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Increasing Sales Strategies into 18 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 15 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Increasing Sales Strategies Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Increasing Sales Strategies is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Increasing Sales Strategies is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01 Introduction 00:15:00 Making Additional Sales More Effectively 01:00:00 Up Selling More Effectively 00:30:00 Cross-­Selling More Effectively 00:30:00 Offer Promos And Discounts More Effectively 00:15:00 Offer Freebies At No-­Cost or Little Cost 00:15:00 Module 02 Doing Product Presentation More Effectively 00:30:00 Advertising More Effectively 00:30:00 Absorb Losses More Effectively 02:00:00 Break the Competition More Effectively 01:00:00 Search Engine Optimizing Your Website More Effectively 00:30:00 Making Your Product More Attractive 00:15:00 Module 03 Train Your People More Effectively 01:00:00 Doing Store Presentation More Effectively 01:00:00 Using Perfect Timing To Maximize Sales 00:30:00 Offer After-­Sales Services More Effectively 00:30:00 Miscellaneous Tips 00:30:00 Conclusion 00:15:00 Mock Exam Final Exam

This simple and straightforward course will show you how to get your first job in sales - meaning you can join some of the highest paid people on the planet. Learn everything you need to get you on a the fast track to a sales career Learn everything you need to know from scratch, quickly and simply - so you can land your dream job fast Discover the best ways to promote yourself - so you stand out from the crowd - making you the 'obvious' choice for any sales role Build strong self-belief and confidence - making you ready and relaxed for an interview Salespeople are paid for what they know in practice, rather than what it says they know on paper - in other words anyone can make it in sales, even without the 'right' qualifications. This course will steer you into the fast lane of practical knowledge, knowledge that you can immediately put into practice - and ultimately that is what your future employer wants. This course is the sum of all my experience as a successful salesperson and salesperson manager, molded in one practical guide. I've 'walked the talk', and so can you by following the simple steps in this course. About the course I designed this course to be easily understood by absolute beginners - so that anyone, even without sales experience, can follow the simple steps and get a job in sales As you complete each of the course modules, you will grow in confidence - so you can land your first sales role in the shortest amount of time Step-by-step, you will learn how to prepare for that all important interview the easy way using simple examples to build your confidence and beat the competition - so you get your first job offer faster Learn how to be ready for those 'awkward' questions, even if you have no sales experience whatsoever - and so make yourself the prime candidate for any role By the end of the course you will have amassed the self-belief and confidence to apply for and get a job in sales Q: Is it really possible to get a job in sales without sales experience? A: Absolutely! It's all about knowledge and confidence - and by the end of the course you will have the skills and confidence to get a great and well-paid job in sales.' What you'll learn Learn how to maximise your key strengths and prepare to get a role in sales Prepare the right way for interviews Requirements Just a willingness to learn and take action Who is the target audience? This course is for anyone aspiring to their first role in sales or as a refresher for anyone moving onto to their next sales position. It is not for seasoned sales professionals. Introduction Introduction to this course 00:03:00 Overview Overview of the modules 00:02:00 Preparation Beliefs 00:08:00 Mentors 00:09:00 Applying for sales positions 00:07:00 Interviews Interview preparation 00:04:00 First Impressions 00:05:00 Painting pictures with words 00:02:00 Closing interviews 00:04:00 Conclusion Conclusion 00:01:00