1457 Retail courses

🌿 Welcome to the Essential Oils Course! 🌿 Unlock the power of nature's most potent essences and transform your life with our comprehensive Essential Oils course. Dive into the world of aromatherapy, holistic wellness, and natural remedies as you discover the myriad benefits of essential oils. 🌟 Why Choose the Essential Oils Course? In today's fast-paced world, it's easy to lose touch with nature's healing wonders. Essential oils offer a natural solution to various health and wellness challenges, promoting physical, mental, and emotional well-being. By enrolling in our course, you'll gain invaluable knowledge about the therapeutic properties of essential oils and how to incorporate them into your daily life. ✨ Benefits of Taking the Essential Oils Course ✨ Holistic Wellness: Learn how essential oils can promote holistic wellness by addressing physical, emotional, and spiritual aspects of health. Natural Remedies: Discover natural remedies for common ailments, including headaches, stress, insomnia, and more, without relying on synthetic medications. Aromatherapy Techniques: Explore the art and science of aromatherapy, including diffusing, inhalation, topical application, and blending techniques. Mood Enhancement: Harness the power of essential oils to uplift your mood, reduce anxiety, and create a harmonious living environment. Skin and Hair Care: Uncover the secrets of using essential oils for radiant skin, healthy hair, and overall beauty enhancement. Safe Usage Practices: Learn safe usage practices, dilution guidelines, and precautions to ensure the effective and responsible use of essential oils. Who is this for? Our Essential Oils course is perfect for anyone passionate about natural health and wellness. Whether you're a wellness enthusiast, holistic practitioner, healthcare professional, or simply curious about the benefits of essential oils, this course is designed to empower you with practical knowledge and skills. Career Path Upon completion of the Essential Oils course, you'll be equipped with the expertise to explore various career opportunities in the wellness industry. Potential career paths include: Aromatherapist: Offer personalized aromatherapy consultations and treatments to clients seeking natural health solutions. Wellness Coach: Integrate essential oils into your coaching practice to support clients in achieving their health and wellness goals. Product Formulator: Develop your own line of natural skincare, beauty products, or aromatherapy blends using essential oils. Retailer or Distributor: Establish an online or brick-and-mortar store specializing in essential oils and related wellness products.   🌟 FAQs (Frequently Asked Questions) 🌟 Q: Are essential oils safe to use? A: When used properly and according to recommended guidelines, essential oils are generally safe for most individuals. However, it's important to be aware of potential sensitivities and allergies. Always perform a patch test and consult with a qualified healthcare professional if you have any concerns. Q: Can essential oils be ingested? A: While some essential oils are safe for internal use when diluted appropriately and under the guidance of a qualified aromatherapist or healthcare practitioner, not all essential oils are suitable for ingestion. It's crucial to exercise caution and research the safety and suitability of each oil before ingestion. Q: Can essential oils replace medical treatment? A: Essential oils can complement conventional medical treatments and promote overall well-being, but they should not be viewed as a substitute for professional medical advice, diagnosis, or treatment. Always consult with a healthcare professional before making any changes to your healthcare regimen. Q: How do I choose high-quality essential oils? A: Look for reputable brands that offer pure, therapeutic-grade essential oils without additives or synthetic ingredients. Consider factors such as sourcing, production methods, and third-party testing to ensure the quality and authenticity of the oils.   Don't miss out on the opportunity to embark on a transformative journey with our Essential Oils course! Enroll today and experience the natural magic of essential oils firsthand. 🌿✨ Course Curriculum Module 1 Overview of the Use of Essential Oils. Overview of the Use of Essential Oils. 00:00 Module 2 Relaxation and Respiration. Relaxation and Respiration. 00:00 Module 3 Mood Enhancement and Pain Management. Mood Enhancement and Pain Management. 00:00 Module 4 Immune System Support and Digestion. Immune System Support and Digestion. 00:00 Module 5 Migraine Relief and Beauty. Migraine Relief and Beauty. 00:00

🔨 Unlock the Secrets of Furniture Restoration! 🔨 Are you ready to breathe new life into old furniture pieces? Imagine transforming worn-out, forgotten chairs into stunning focal points of any room. With our comprehensive course on Furniture Restoration, you'll learn the art and techniques of reviving tired furniture to its former glory and beyond. 🛋️✨   💡 Why Choose Furniture Restoration? Furniture restoration isn't just about fixing broken legs or repairing scratches. It's about preserving history, showcasing craftsmanship, and unleashing your creativity. Whether you're a DIY enthusiast or aspiring professional, this course offers invaluable skills and knowledge that will empower you to tackle any restoration project with confidence. Here's a sneak peek at the benefits you'll reap: Preserve and Repurpose: Instead of discarding old furniture, learn how to restore and repurpose them, reducing waste and contributing to a more sustainable lifestyle. Save Money: Why splurge on brand new furniture when you can breathe new life into existing pieces at a fraction of the cost? Learn cost-effective restoration techniques and save big bucks! Unleash Creativity: From traditional refinishing to innovative upcycling, furniture restoration is a canvas for your creativity. Discover new finishes, techniques, and styles to express your unique vision. Gain Valuable Skills: Master the fundamentals of woodworking, upholstery, surface finishing, and more. These versatile skills are not only practical but also highly sought after in various industries. Personal Satisfaction: There's nothing quite like the sense of accomplishment that comes from transforming something old and neglected into a beautiful, functional work of art. Get ready to impress yourself and others with your newfound talents!   👩‍🔧 Who is this for? Our Furniture Restoration course welcomes enthusiasts of all levels, including: DIY Hobbyists: Dive into the world of furniture restoration and unleash your inner craftsman. Interior Designers: Enhance your design repertoire by mastering the art of furniture transformation. Antique Enthusiasts: Preserve the beauty and integrity of vintage and antique furniture pieces. Entrepreneurs: Explore the lucrative world of furniture flipping and restoration businesses. No prior experience is necessary-just a passion for creativity and a desire to learn!   🚀 Career Path Embark on a rewarding journey with endless possibilities after completing our Furniture Restoration course: Freelance Restoration Specialist: Offer your restoration services to individuals, businesses, and antique shops. Furniture Designer: Combine restoration skills with design expertise to create bespoke furniture pieces. Retailer or Online Seller: Start your own furniture restoration business, selling refurbished pieces to eager customers. Workshop Instructor: Share your knowledge and passion by teaching others the art of furniture restoration. Interior Decorator: Incorporate restored pieces into your design projects, adding character and charm to any space.   With dedication and the skills acquired from our course, you'll be well-equipped to pursue a fulfilling career in the world of furniture restoration. Ready to embark on your journey to becoming a furniture restoration expert? Enroll today and unlock the limitless potential hidden within every piece of furniture! 🌟   FAQ (Frequently Asked Questions) - Furniture Restoration Q1: What is furniture restoration? Furniture restoration is the process of repairing, refurbishing, and preserving old or damaged furniture to restore it to its original condition or enhance its appearance. This can involve various techniques such as repairing structural damage, refinishing surfaces, replacing hardware, and addressing any other issues that may affect the functionality or aesthetics of the piece. Q2: How can I determine if a piece of furniture is worth restoring? Assessing whether a piece of furniture is worth restoring depends on several factors, including its sentimental value, historical significance, craftsmanship, and the extent of damage. Consider factors such as the age and quality of the piece, its potential resale value, and the cost and effort required for restoration. Ultimately, the decision to restore furniture should align with your personal preferences and goals. Q3: What are the basic tools and materials needed for furniture restoration? Basic tools for furniture restoration may include screwdrivers, hammers, chisels, sandpaper, wood glue, clamps, brushes, and various finishing materials such as paint, stain, and varnish. Additionally, specialized tools like furniture clamps, upholstery needles, and wood fillers may be necessary depending on the specific restoration tasks involved. Q4: Can anyone learn furniture restoration, or do I need prior experience? While prior experience in woodworking or furniture repair can be helpful, anyone with an interest in learning can start practicing furniture restoration. There are numerous resources available, including books, online tutorials, workshops, and community classes, that cater to beginners as well as more experienced individuals. Starting with small, simple projects and gradually advancing to more complex ones can help build skills and confidence over time. Q5: What are some common challenges encountered during furniture restoration? Common challenges in furniture restoration include identifying the type of wood and finish used, matching colors and textures when repairing or refinishing, addressing structural weaknesses without compromising integrity, and sourcing appropriate replacement parts or materials. Patience, attention to detail, and a willingness to learn from mistakes are key to overcoming these challenges and achieving successful restoration outcomes. Course Curriculum Module 1 Introduction to Furniture Restoration Introduction to Furniture Restoration 00:00 Module 2 Wood Furniture Restoration Wood Furniture Restoration 00:00 Module 3 Upholstered Furniture Restoration Upholstered Furniture Restoration 00:00 Module 4 Metal Furniture Restoration Metal Furniture Restoration 00:00 Module 5 Wood Furniture Restoration Wood Furniture Restoration 00:00 Module 6 Upholstery Restoration Upholstery Restoration 00:00 Module 7 Leather Restoration Leather Restoration 00:00

Every food business is legally and morally bound to serve safe foods to its customers and protect their rights. If you own a food business, then you must ensure food safety and comply with the laws and regulations. It's not only about meeting legal requirements but also for gaining customer satisfaction and increasing the reputation of your business.  This Food Safety for Managers and Supervisors Course is designed for those who are involved in a senior position of catering and responsible for a team (or teams) of people that handle, prepare and cook food. If you are a manager or supervisor in food catering, you have to know the rules and regulations regarding food safety, the ways of maintaining a standard food management system and how to lead and manage a team. This course covers all the aspects thoroughly and makes you capable of doing your job properly.  What you'll learn Learn all of the Highfield Level Three food safety syllabus, with a focus on HACCP. Who is this Course for? This course a perfect fit for anyone who is involved in senior positions of food handling and catering such as: Managers Senior food retailers Restaurant and Café owners Head Chefs & Kitchen Managers Supervisory food handlers Requirements Nor formal qualification is required to take this course. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.  Prologue: The importance of food safety Prologue: The importance of food safety FREE 00:02:00 Introduction Introduction 00:03:00 Prerequisites Pest Control 00:12:00 Structure and equipment 00:07:00 Cleaning and disinfection 00:07:00 Flow Diagrams Flow Diagrams 00:03:00 Hazard Analysis and Critical Control Points: an introduction. INTRODUCTION TO HACCP 00:05:00 Principle 1. Identify Hazards and Controls Physical, allergenic and chemical contamination 00:06:00 Microbiological contamination 00:05:00 Microbiological multiplication 00:08:00 Microbiological survival 00:03:00 Principle 2: Identify Critical Control Points Identify Critical Control Points 00:03:00 Principle 3: Establish critical limits Establish critical limits 00:05:00 Principle 4: Implement monitoring of CCP's Principle 4: Implement monitoring of CCP's 00:02:00 Principle 5: Establish corrective actions Principle 5: Establish corrective actions 00:02:00 Principle 7: Documentation Principle 7: Documentation 00:02:00 Principle 6: Verification An introduction to verification. 00:02:00 Verification: Monitoring complaints (food poisoning). 00:07:00 Verification: Internal Audits 00:10:00 The Supervisors Role in Food Safety The Supervisors Role in Food Safety 00:01:00 Food Safety Law Food Safety Law 00:08:00 Course Summary and revision Course summary and revision 00:17:00

Tourism contributes hugely to a country's economy. Some countries are dependent on their income from the tourism industry. In this course, you will be able to understand tourism and how you would be able to survive in this industry. Moreover, this course will discuss the basics of travel and tourism. You will be able to learn about the tourism products and services. Lastly, you will learn to manage tour operations and all the relevant core management. Course Highlights Level 2 Certificate in Travel & Tourism is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Level 2 Certificate in Travel & Tourism into 21 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 3 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Level 2 Certificate in Travel & Tourism Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 2 Certificate in Travel & Tourism is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Level 2 Certificate in Travel & Tourism is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Level 2 Certificate in Travel & Tourism - Updated Version Introduction to Travel and Tourism 00:13:00 Tourism Products and Services 00:13:00 Tour Operating and Travel Retailing 00:15:00 Marketing in Travel and Tourism 00:11:00 Developing Communication Skills 00:13:00 Customer Service and Satisfaction 00:10:00 Customer Relationship Management (CRM) 00:18:00 Human Resource Management in Travel Industry 00:15:00 Crisis and Visitor Attraction Management 00:20:00 Transport Management Procedure 00:14:00 Sustainable Tourism 00:09:00 Public Awareness Campaigns 00:11:00 Brexit and its Impact on Tourism Industry 00:26:00 Level 2 Certificate in Travel & Tourism - Old Version Introduction to Travel & Tourism FREE 00:30:00 The Products & Services of Tourism FREE 00:30:00 Managing Tour Operations 00:30:00 Marketing Management 01:00:00 Human Resource Management 01:00:00 Transportation Management 00:30:00 Quality Management 01:00:00 Conclusion 00:15:00 Final Exam Mock Exam-Level 2 Certificate in Travel & Tourism 00:20:00 Mock Exam Final Exam-Level 2 Certificate in Travel & Tourism 00:20:00

Foods are sensitive things and there are many potential health hazards related to food if foods aren't produced and handled properly. That's why there are many legal responsibilities in food handling. Anyone who wants to work in the food sector must be aware of the food hygiene best practices before involved in food handling and catering.  This Food Safety in Catering (UK) Course is designed to teach the learners about every aspect of food safety and hygiene that is required to prevent health hazards related to food. This course covers the essential rules and legal responsibilities that every professional working in the catering or hospitality sector should know. You'll learn about the best food hygiene practices to prepare, maintain and serve safe foods for your customers. These include storing food correctly, keeping ingredients at the right temperature, cleanliness of the kitchen and looking after your own personal hygiene. In the UK, it is a legal requirement that all food handlers are trained in food safety or adequately supervised. Completion of the activities in the course will, therefore, provide evidence of suitable training. What you'll learn Maintain excellent food safety in the workplace and achieve good EHO scores. Who is this Course for? This course a perfect fit for anyone who is involved in food handling and catering such as: Managers Food retailers Restaurant owners Chefs Waiters Catering staffs Requirements Nor formal qualification is required to take this course. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction Introduction FREE 00:03:00 Delivery: area of focus contamination Contamination FREE 00:04:00 Back up storage: area of focus direct cross contamination Back up storage: area of focus sources direct cross contamination and fridges. 00:03:00 Back up storage: Area of focus requirements for bacterial growth Back up storage: Area of focus requirements for bacterial growth 00:05:00 A recap and tips for fridge safety 00:02:00 Back up storage tasks 00:01:00 Preparation: Area of focus indirect cross contamination An introduction to indirect cross contamination 00:01:00 Examples of indirect cross contamination 00:02:00 Cross contamination controls 00:02:00 Preparation: Area of focus personal hygiene. Personal Hygiene Exercise 00:01:00 Personal Hygiene standards and risks of poor hygiene 00:05:00 Hand washing task 00:01:00 Preparation: Area of focus food poisoning Introduction to food poisoning 00:02:00 Food Poisoning symptoms exercise 00:04:00 Course recap 00:05:00 The affect of temperature on bacteria The affect of temperature on bacteria 00:05:00 Focus on temperature 00:04:00 Introducing the temperature task 00:01:00 A reminder of the turkey 00:01:00 Service; areas of focus buffets and allergens Buffet temperatures 00:03:00 Allergens 00:06:00 Allergens: an update in legislation 00:01:00 Allergen and buffet task 00:01:00 A food safety audit: Area of focus pest control Examples of pests 00:03:00 Reducing the risk of pests 00:02:00 Pest task 00:01:00 A food safety audit; Area of focus structure 2 lectures Examining the structure 00:04:00 A structural task 00:01:00 A food safety audit: area of focus cleaning and disinfection. Cleaning and disinfection definitions 00:03:00 Checking your standards 00:01:00 Cleaning task 00:01:00 Paper work and revision Due Diligence 00:02:00 Paper work and revision 00:01:00 A final goodbye 00:01:00 Resources Resources - Food Safety in Catering (UK) 00:00:00

This Course at a Glance Learn about the 5 groups of microorganism that causes microbiological contamination Identify the groups of people most vulnerable to food poisoning caused by microbiological contamination Identify the factors that affect the multiplication of bacteria and ways to keep the high-risk foods out of the danger zone Learn how to control the growth of bacteria to prevent foodborne illness Identify the main groups of high-risk and low-risk foods Understand how to monitor food to ensure there's no visible damage Learn how to conduct hazard analysis in case of chemical hazards and ways to prevent, control and eliminate it Understand how additives can trigger allergic reactions and food intolerance symptoms Identify the symptoms of allergic reaction from contaminated food Understand how to prevent and avoid cross-contamination in food Learn how to prevent, control and eliminate physical hazards Understand what prerequisite programmes should be implemented before starting a food business Know how to implement an effective HACCP system within your own business Acquire knowledge about the 7 principles of HACCP HACCP Level 2 Traning Course Overview Every food business, by law, is required to have a food hygiene and safety management system that protects the consumer's rights and well-being with the utmost attention. This course complies with the latest UK and EU laws, rules and regulations that will ensure that you are able to comply with the provisions while maintaining safe food hygiene and safety practices. Furthermore, several clients in the food chain want certified HACCP systems from their suppliers. With a successful implementation of a HACCP plan, you can achieve customer satisfaction that will help in creating a strong image of your business in the competitive market. HACCP stands for Hazard Analysis and Critical Control Point which is an internationally recognised food management system that ensures the food that you are manufacturing, catering or retailing is safe for human consumption. HACCP plays a crucial role in effectively identifying, assessing and controlling hazards which are significant for maintaining proper food hygiene and safety. Instead of having a standardized inspection method that may not offer the flexibility to address the uniqueness of each business and each food product, HACCP allows each business to focus on its operation and the unique qualities that will boost the overall rating of the business. This extensive HACCP Level 2 Training Course Online is designed to equip you with the skills and knowledge to conduct hazard analysis in case of microbiological hazards, chemical hazards and physical hazards and teaches you simple ways to outline an effective framework to control them accordingly. It also provides a concise insight into the 7 principles of HACCP in practice that will help you determine control points and how to avoid cross-contamination in the food chain. Upon successful completion of this HACCP Level 2 Training Course, you will be able to plan and implement an effective HACCP framework within your food business that meets the international standards of food hygiene and safety. Who should take this course? This HACCP Level 2 Training Course Online is suitable for: Anyone seeking to gain extensive knowledge on the HACCP framework Anyone looking to implement a HACCP system within your food business Employees of all levels in the food industry Whether you are a first-line worker associated with any food industry or an aspiring individual looking to gain comprehensive knowledge about the HACCP system to implement it within your own food business, this HACCP Level 2 Training Course Online will set you up with the appropriate knowledge and credentials to identify the hazards and take action to reduce or eliminate them. Entry Requirements There are no academic entry requirements for this HACCP Level 2 Traning Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This HACCP Level 2 Training Course Online assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Key Definitions Module 2:Microbiological Hazards and Controls Module 3:Chemical Hazards and Controls Module 4:Allergens and Avoiding Cross-Contamination Module 5:Physical Hazards and Controls Module 6:Prerequisite Programmes Module 7:Implementation of HACCP Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Become a travel and tourism expert in no time! If you are someone who like travelling to new places all around the world and create experiences, then this Professional Diploma in Travel & Tourism is designed for people like you. You can launch a business by utilising your garnered knowledge and lay the foundation for your own tourism business. In this course, you will learn about the important fundamental aspects of tourism, the services and the products that should be provided to you clients for better travelling experience. You will also learn about managing activities, efficient transporting, etc. This course will initially give you a brief introduction of travel and tourism, history, types, products and services, etc. There are several text based articles and video lessons for your convenience. You will also learn the travelling guide to many highly categorized tourist places so that you can impart this knowledge to your customers for their convenience. You will also learn about point facts and drawbacks of travelling to a new place and how you can tackle them with ease. Moreover, this course gives you enough knowledge and tips to start your own enterprise where you will be able to administrate tourism activities and develop entrepreneurial skills. Overall, this course will provide you with the fundamentals of the business venture. So, if you are interested, this course is perfect for you. Course Highlights Professional Diploma in Travel & Tourism is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Travel & Tourism into 91 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 22 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Travel & Tourism Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Travel & Tourism is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Travel & Tourism is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Travel & Tourism - Updated Version Introduction to Travel and Tourism 00:13:00 Tourism Products and Services 00:13:00 Tour Operating and Travel Retailing 00:15:00 Marketing in Travel and Tourism 00:11:00 Developing Communication Skills 00:13:00 Customer Service and Satisfaction 00:10:00 Customer Relationship Management (CRM) 00:18:00 Human Resource Management in Travel Industry 00:15:00 Crisis and Visitor Attraction Management 00:20:00 Transport Management Procedure 00:14:00 Sustainable Tourism 00:09:00 Public Awareness Campaigns 00:11:00 Brexit and its Impact on Tourism Industry 00:26:00 Professional Diploma in Travel & Tourism - Old Version Travel & Tourism Introduction to Travel & Tourism FREE 00:30:00 History of Tourism 00:30:00 Integrated Model of Tourism 00:30:00 The Meaning of Travel Tourism and Tourist 01:00:00 Types of Tourism 00:15:00 The Products & Services of Tourism FREE 00:30:00 Tourism-Destinations 01:00:00 Managing Tour Operations 00:30:00 Managing Tourism 01:00:00 Transportation 01:00:00 Quality Management 01:00:00 The Impacts of Tourism 01:00:00 Conclusion 00:15:00 Travel & Tourism Guide Africa Safari Travel Temptations 00:30:00 Australia Travel Temptations 00:30:00 Booking Travel Temptations 00:15:00 Costa Rica Travel Temptations 00:30:00 Disneyland Travel Temptations 00:30:00 Disney World Travel Temptations 00:30:00 Egypt Travel Temptations 00:30:00 Exotic Travel Temptations 00:30:00 Travel Temptations 00:15:00 Hilo Travel Temptations 00:15:00 Hot Spots in Travel Temptations 00:15:00 How Online Travel Temptations Work 00:15:00 Indiana Travel Temptations 01:00:00 Key West Travel Temptations 00:15:00 Mexico Travel Temptations 00:30:00 Michigan Travel Temptations 01:00:00 Ohio Travel Temptations 00:30:00 Panama Travel Temptations 00:30:00 RIU Paradise Island Travel Temptations 00:15:00 San Diego Travel Temptations 00:30:00 Sandy Point Travel Temptations 00:15:00 Singapore Travel Temptations 00:30:00 Tennessee Travel Temptations 01:00:00 Travel Agents and Travel Temptations 00:15:00 Travel Destination to Alaska 01:00:00 Travel Destination to New Mexico 00:30:00 Travel Temptations in Amsterdam 00:30:00 Travel Temptations in Iowa 00:30:00 Travel temptations on a Nile River Cruise Liner 00:15:00 Travel temptations through Nevada 00:30:00 Travel Temptations in Antigua 00:30:00 Travel Temptations in California 00:30:00 Travel Temptations in Canada 00:30:00 Travel Temptations in Chicago 00:30:00 Travel temptations in Colorado 00:30:00 Travel temptations in Hawaii 00:30:00 Travel temptations in Kentucky 00:30:00 Travel temptations in Montana 00:30:00 Travel temptations in New York 00:30:00 Travel Temptations in North Carolina 00:30:00 Travel Temptations in South Carolina 00:30:00 Travel Temptations in Oregon 00:30:00 Travel Temptations in Rome 00:30:00 Travel Temptations in South Dakota 00:30:00 Travel Temptations in the Bahamas 01:00:00 Travel Temptations in the Caribbean 00:30:00 Travel Temptations in the UK 00:30:00 Travel Temptations in Washington DC 00:30:00 Wisconsin Travel Temptations 00:30:00 Conclusion to Professional Diploma in Travel & Tourism 00:15:00 Traveling Pointers & Pitfalls Pointers for Gaining Access to Money While Traveling on the Road 00:30:00 A 'Must-Do' Before Going on a Trip 01:00:00 Practical Packing Tips 00:30:00 Wellness Tips 01:00:00 Transportation Techniques 00:30:00 Shopping Pitfalls 00:30:00 Food and Dining Tips 00:30:00 Money, Money, Money Wits 00:30:00 The 6 Top Airport Scams and What to Do to Guard against Them 01:00:00 A Commonly Hidden Foreign Airport Warning 00:30:00 Don't Prepay for that Gas 00:15:00 Surefire Ways to Guard against Air-Travel Tiredness 00:30:00 What to Do if a Person Becomes Ill While Traveling in Air? 01:00:00 The Best but Affordable Places to Eat while Traveling 00:30:00 How to Get Paid while Taking a Vacation 00:30:00 Mock Exam Mock Exam- Professional Diploma in Travel & Tourism 00:20:00 Final Exam Final Exam- Professional Diploma in Travel & Tourism 00:20:00

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Introduction Module 2: Premises Licences Module 3: Personal Licences and Club Premises Certificates Module 4: Dealing With Licensing Authorities Module 5: Types of Businesses Selling Alcohol Module 6: Representations and Mandatory Conditions Module 7: Licensing Authority Powers Module 8: Children and Under 18s Module 9: Responsibility in Alcohol Retailing Obtain Your Certificate Order Your Certificate of Achievement 00:00:00